Name: Spectrum
Rating: 3.4

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Grant Lofgreen Provo, UT

Love the speed and reliability. Works very well. Very pleased with price and overall experience.

7 years ago

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Rosie Hansen Salt Lake City, UT

Since Charter Spectrum took over Time Warner Cable, I've had the most horrible experience with them!! They spiked the rates after the transition and we just had to cancel the services. Very disappointing!

7 years ago

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Cathie Chavez Banning, CA

When ever there’s been a problem i will call and they fix the problem in a professional way

7 years ago

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Hailey Nilson Salt Lake City, UT

The internet speed is decent for the most part. I had issues troubleshooting, and the service over the phone was very helpful.

7 years ago

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Larry Red Bluff, CA

VERY SATISFIED WITH INSTALLATION TECH AND CUSTOMER FRIENDLY OFFICE STAFF

6 years ago

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Meri Dworkin High Point, NC

not much choice so i stay with Spectrum- some buffering to deal with but otherwise fine

6 years ago

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Matt Pioli Rochester, NY

Great customer service, great internet speed

6 years ago

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Rita Delaware, OH

They have no contracts to deal with. Good internet.

6 years ago

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Margie Holland Menomonie, WI

When you first subscribe you get a good rate. After a year the price goes up and keeps rising. Spectrum has a monopoly in our area.

6 years ago

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Michael Shipman Canon City, CO

I wish they had a serious competitor in the area with comparable wifi speed! prices are very high!!

6 years ago

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Paula Yucca Valley, CA

It is fast enuf for my purposes. It works well98% of the time.

6 years ago

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Terri H Bakersfield, CA

Quality goes down every day. There solution to everything is to reboot or get a new box/modem.

6 years ago

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Charles Horejs Morgan Hill, CA

Efficient, very low system problems - mostly rain related.

6 years ago

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Jeff Saint Louis, MO

Much better today than years past. Customer service has greatly improved.

6 years ago

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Danny L. Mendoza

good customer service and decent connection most of the time he

6 years ago

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Georgia Blanchard

Too expensive, lose service frequently. I would use another provider if one was available but where I live is Spectrum's territory.

6 years ago

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Patrick Paddock

Outstanding service and exceptional customer service

6 years ago

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Darlene

Provide very fine service and the cost is very affordable.

6 years ago

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George theodorakos

Prett good good speed. Help is a problem. Hard to reach for help

6 years ago

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Jerry

Sometimes they do what they say they will do - EVENTUALLY

6 years ago

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Robert Abricki

quick access to internet at a very reasonable price

6 years ago

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Richard Matt

Easy to work with, just be honest. Been with them for many years now

6 years ago

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Mo

very patient explaining what to do over phone..old farts take awhile

6 years ago

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Linda

Suppose to have fastest speed, but very slow. We have had it tested, but they do not see a problem "on their end"!

6 years ago

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Tom

The internet goes down more then it's working We got a new modem so we'll see if that works better

6 years ago

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William

responds and resolves any internet problem i encounter

6 years ago

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Ronald

Good high speed . Prompt service..easy to navigate

6 years ago

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bigblu

They are a fairly reliable service provider, but they keep raising the price for the same service.

6 years ago

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jim trebby

I didn't get my tickets/ Where are they? I ordered tickets for 3 games, Brewers @ Red Sox.

6 years ago

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Cynthia

They take care of me. When I have a problem they seem to solve it for me

6 years ago

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Steven SImone-Friedland Van Nuys, CA

They are good. Fast home internet but I do think it's rather expensive.

6 years ago

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Kelly R Liverpool, NY

The service is shoddy at best most times. The wifi frequently shuts down randomly.

6 years ago

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Jeremias Moreno Valley, CA

Reliable service at an excellent, predictable price.

6 years ago

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Curtis

I like the streaming tv app, but they can add more channels to the lineup.

6 years ago

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James Henderson Raleigh, NC

Wow, six speed tests and only 13.22 mbps achieved! I hope everyone wanting to try Spectrum realizes they will NEVER get the speed they pay for!

7 years ago

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Gabriel Janke Prattville, AL

Fast internet speeds, good value on a monthly basis for internet.

7 years ago

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L. Chormanski

Been nothing but great service!

7 years ago

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Marty

Good service but can shut down at times for a minute or two.

7 years ago

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Beth Timms

connectivity and customer service Connection will go in and out with no warning and you have to either turn off TV or reboot your computer

7 years ago

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CYNTHIA CUDD

The internet is great. Customer service is great

7 years ago

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Linda Lloyd

Bundled phone, cable and internet. Internet is slow att times and cable is very expensive

7 years ago

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John

Very sufficient for my needs while still only being a little too overpriced.

7 years ago

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Dave Cammerer

Quick response to issues helpful and courteous

7 years ago

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Sam Jones

Love the high speed and no data cap. A lil on the expensive side

7 years ago

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Anita Harrison

Availibility of services and lack of down time

7 years ago

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Frank

Need more live agents only time you get a real person is when you past due because robot phone cant understand

7 years ago

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Stephen M Depauw

Very good no down time and they are easy to work with if there is a problem

7 years ago

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Joyce Lavon, TX

Too many rate increases and service reductions but the end product is good.

7 years ago

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James B La Jolla, CA

I am a subscriber to their cable tv and internet. It's outrageously expensive at $150 per month.

7 years ago

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M Muthusubramanyam Roswell, GA

Good. Few failed days; suits my purpose very well.

7 years ago