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Spectrum

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5.8

Overall Score

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Mary Whitehall, NY

Great prices and no contracts, they are very helpful

7 years ago

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Jesse Garcia San Antonio, TX

Good product and service but Overpriced and price goes up annually.

7 years ago

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Rafael

Strong and fast no interruption... price

7 years ago

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Kristi

It's been very good and helpful, great shows easy access

7 years ago

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Paul D. Martin

Great Internet, but pricing for the rest of their bundling is way too high....

7 years ago

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Francis fox

i was sold on a speed of 300 mb most of the time my speeds are far less than 100 mb

7 years ago

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Pam

The internet gets really slow during busy times. Very frustrating. Customer service is acceptable.

7 years ago

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Andrew Eric Rosenfeld

product and service are sub par. I spend much of my time watching the cable box count down after it reboots or has to be unplugged.

7 years ago

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Frank Koob

Reliability, economy, blazing fast speed.

7 years ago

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Michael D'Agostino Ridgewood, NY

Internet connection has always been available without any blackouts.

7 years ago

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Jeff H

There is NOTHING good about it. Terrible. Outrageous cost. NO customer service. They lie to you. It is just absolutely awful.

7 years ago

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David San Antonio, TX

Cost was a major factor. Also more services for the money.

7 years ago

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Dorothy Cocoa, FL

It costs too much for the value provided. I would change in a heartbeat if there was another provider I could use.

7 years ago

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Gloria Chodak

Very good service give you a 1 hour time and they come. Excellent!

7 years ago

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Anita BARDOWELL

Constantly attempting to UP their rate after the initial recruitment offer. Cannot be trusted with auto-draft.

8 years ago

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Fine quality

Both reliability and speed are truly great

8 years ago

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Steven Gastelum Hemet, CA

They give the best service for the price compared to other related companies

8 years ago

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Ariel

Fast and always reliable the way it should always be

8 years ago

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Holly in Buford, GA

price is high but at least they're reliable. they never go down.

8 years ago

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Lori Marriott Kingsport, TN

Good service and strength of signal. And because they are the local provider

8 years ago

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Guy Pasadena, CA

Good high speed but won't let you stream on network websites unless you purchase their cable.

8 years ago

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Rudy Sylmar, CA

No problems, fast Internet Speed, good telephone line

8 years ago

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Edward Wieland

There internet speed is not what they say it is, the tv pixalates and now they are gong to stop there 24/7 video cameras for the system they sold me

8 years ago

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Norman Vance

It is fast, and I've had no problems with it.

8 years ago

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Kathy Louisville, KY

Connection is lost several times a day. Connection can be very slow at times as well.

8 years ago

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Russell Parker Perkasie, PA

Service is good not great, and I believe I am charged on the high side

8 years ago

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Carol Carlson

Very reliable service. Best value for your money.

8 years ago

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Jeanette Clancy

Spotty Service in my area and the policies change constantly,

8 years ago

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Stacey

High rates, unreliable WiFi, inadequate installation

8 years ago

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Laura Spencer Phoenix, AZ

Speed is fast and customer service is friendly and helpful.

8 years ago

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Jazmin Killeen, TX

Too expensive and rude people. Does not matter if you have been a paying customer for 19 yeard

8 years ago

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BRUCE MELBERT Plano, TX

Excellent cust service super fast internet

8 years ago

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Marcus Bennett Tampa, FL

Slow and poor range. Technology is also not up to date with competition. No offer to have service cover entire address.

8 years ago

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Jackson O'Bright Waxahachie, TX

They give me 16 megabits over then what my parents pay for.

8 years ago

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Sean Patrick Ingles Orlando, FL

Actually delivered speed of the Internet is commonly much lower than what you paid for

8 years ago

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Nicole Davis Hermiston, OR

Connection speeds are a problem. Rolling outage but usually costumer service is really nice

8 years ago

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Jim

They are adequate. I do have an email problem that they cannot resolve.

8 years ago

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Estel Eaton

I have had very good service with them !

8 years ago

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John Hooper

Very fast, reasonably priced and very dependable

8 years ago

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RICHARD ADAMS

Consistent outstanding customer service.

8 years ago

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B eth Ercek

They will only reduce my fees if I add cable and continuously send me offers to do that.

8 years ago

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BOB BURN

no problems used four other company's problems every month

8 years ago

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Terri Bey

I think they have great customer service and the speed is pretty fast.

8 years ago Edited September 14, 2021

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Barb Christensen

The speed is fast most of the time but the customer service is not very good.

8 years ago

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A Woods

Overpriced, shoddy business practices, outages, and consistently slower internet speeds than what we pay for. Also customer service is a joke.

8 years ago

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Alfredo Balmaseda

Constant failures, they charge you if they can't find the fault, they're the only provider in the area...

8 years ago

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Cindy Marlene Carden Owensboro, KY

I always ĺoved spectrum when I need these services they would be right there

4 years ago

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Teresa Quinones

The price is ridiculous compared to the service!! TV is always buffing, internet disconnects, wifi goes out...fix something!!

4 years ago

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jesse esparza Corpus Christi, TX

i like the price and easy access of internet. i would recommend to others

4 years ago

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Randy Morton Smithfield, NC

I like this company...it good service and good ppl to deal with

4 years ago