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Spectrum

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5.8

Overall Score

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MITCHELL W MILLER

Just always have to call and complain to get anything done!

6 years ago

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Rickey L Goodall

Raise the rates without even telling you.. Nearly $70.00 for just internet. never get 100MB!

6 years ago

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Bill W.

Internet is awful, can't stream shit, called multiple times to hear 'looks good on our end'

6 years ago

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Barbara Nova

Slow to respond with a lot of not at all responding. Old equipment.

6 years ago

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Jay Sussdorff

Expensive for limited services and no consideration for long time customers.

6 years ago

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Brian Reilly

Too EXPENSIVE!!!! Continuously directing us to up grade, to even more expensive service

6 years ago

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Roenia Booth

The internet goes in and out constantly, and I need it for work

6 years ago

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briean griggs Smyrna, GA

Poor signal and speeds not as high as others

6 years ago

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Alfredo mendoza

too expensive because they are the only provider in my area

7 years ago

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Michael W.

Other than throttling when server is overwhelmed, no probs

7 years ago

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Mikael Sterg

It goes on and out but I can''t complain

7 years ago

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Debbie

very bad,they locked you into a contrat. But on TV they say they dont

7 years ago

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Dennis

Slow at times, pricey. Stop increasing fees.

7 years ago

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Luke Wenneberg

Reliable service, but lie about price increase after first year

7 years ago

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Ben

Consistant connection issues, then they don't reduce monthly bill when they say they will

7 years ago

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Sherry Dalton

Reliable but too expensive for internet only

7 years ago

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MJI

Experience has been OK. Bring price down for service.

7 years ago

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Tim Goodwin

Like all others just slightly more affordable

8 years ago

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Lynda Daluz Madison, WI

They change the bill every month never the same

8 years ago

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Chris Kalhoon Sylmar, CA

Too much $$$ for what u get. Other companies offer equal at lower rates

8 years ago

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Juan Mainou Orlando, FL

Speed sometimes drops and it's not as advertise

8 years ago

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Courtney Mcmillan Canton, OH

Good speed. Way overpriced, no senior discount

8 years ago

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Lysander Spruell Fayetteville, NC

Sometimes slow connection and have to reboot modem.

8 years ago

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Jill Boerman Kalamazoo, MI

Upgraded my speed to 30 Mips for no cost when it was Brighthouse.

8 years ago

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donald crews Reeds Spring, MO

THEY STOP ACCESS WITHOUT WARNING AND OVER CHARGE

8 years ago

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p. dalton Columbus, OH

Its works like its supposed to but is way over priced

8 years ago

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Juan B. Alvarado San Francisco, CA

Service is way too Expensive. But they hold a monopoly for speed in my area.

8 years ago

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John Orr Bradenton, FL

Poor equipment design (Cable connectors do not seat properly)

8 years ago

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Charles Bowling Somerset, KY

service goes up and down... not weather related either

8 years ago

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Bill Meinke

Download speed is good, upload is half of what FIOS was.

8 years ago

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Jody

Lost connection too many times. Prices too high

8 years ago

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Paul

technical problems all the time slow connection...etc.

8 years ago

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dave

PURE CRAP IT IS LIKE I WAS INTRUDING WHEN I WOULD CALLL TO GET A TECH ISSUE TAKEN CARE OF .

8 years ago Edited September 14, 2021

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Jay SMith

slow intermittent signal drop offs. untrained technicians with little knowledge on how wifi works

8 years ago

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Brittany Hicks Pensacola, FL

Honestly has bad service if you can go with cox do it! Every aspect of this company is not well

4 years ago

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Jeanice Powell Sanford, FL

Great quality service for a great bundle price

4 years ago

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Cherita Hines Dallas, TX

They ripe people off and they show the same show for a month after that they go up on there price ever monrh

4 years ago

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Aint prest Columbus, OH

Spectrum has a good deal on bundling your service

4 years ago

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Leslie Louise Turley Grand Junction, CO

Well they are ok they should have better connection with WiFi

4 years ago

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Bridgette Owings Mills, MD

Love this one because they are so good with their customers

4 years ago

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Maude VORRICE Leavenworth, KS

great customer service. Internet service very reliable

4 years ago

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Nathan Mccollum White City, OR

The internet speeds are excellent,for the price.

4 years ago

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Tony Suber Lexington, SC

Your customers service seem they're always smiling

4 years ago

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Tim Riley Coppell, TX

Slowest internet service out there. Paid almost 200 dollars a month for 1g and never was better than 276mb. Horrible.

4 years ago

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Robert Serabin New York, NY

Not bad on customer service. Installation was good.

4 years ago

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Sandra Goff Walterboro, SC

THE ONLY ISSUE I HAVE WITH THIS PROVIDER IS THEY ARE VERY EXPENSIVE.

4 years ago

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Bruce Covington, GA

Wifi is terribly slow. Download speed is slow and freezes up constantly.

6 years ago

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CHARLIE SYDNOR Plant City, FL

Poor service and poor response times to service issues. Would not recommend iu

6 years ago

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Chris Dublin, OH

Very expensive. Basic WiFi is $75/month.

6 years ago

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Ed Dempsey

Their prices kept increasing unceasingly; they have outpriced themselves.

6 years ago