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Candid

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7.0

Overall Score

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Margaret Campbell Orlando, FL

It has been great and Jonnie has been a pleasure to work with as she educated me on a few things that was not shared at the onset of my treatment.

4 years ago

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C Cooper Berlin, NJ

As of right now I'm still in treatment, 18 months so far. I'll be on my 4th set soon. I'm very unhappy with the results. My teeth looks so much worse than when I finished my 1st treatment. I had 1 tooth that I wanted moved more after the first treatment. I've had 2 refinements, going on a 3rd, since then and my teeth right now look like a *before* in a before and after photo. All of my side teeth are completely out of alignment and some are pushed lower into my gums. All I needed was 1 tooth to straighten out but what I got was all of my teeth moved, in a bad way! Not happy at all!

4 years ago

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Angela Baron MN

Xavier was very informational, professional, and provided all the details necessary to make me feel comfortable with my decision.

4 years ago

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Chaas Gantt Cape Coral, FL

It was a great experience! Edith was very friendly, warm and welcoming. Also, made me laugh several times which enhanced the fun of the experience.

4 years ago

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Jessica Gonzalez Belleview, FL

I absolutely love everything about candid!! From the very nice and friendly ladies to the quick text responses!! Thank you for this program!

4 years ago

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emmi chen Austin, TX

The staff were friendly and informative. The process to set up the aligners was very easy. Excited to get my teeth fixed!

4 years ago

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Hope Decker Longmont, CO

Zou was incredibly helpful. He had an answer to all of my questions and made the process super easy. Very grateful for hun time and to Candid

4 years ago

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Chris Wright

So far, so good! Andy S was very professional and informative. Gave me all of necessary info and answered all of my questions and concerns.

4 years ago

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Rachel McNeil New York, NY

Thorough and awesome service. There was an absolute doll. Very excellent customer service and explain the entire process very well.

5 years ago

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Guillermo Cuevas Baltimore, MD

It is very affordable and simple. The staff are also very knowledgeable and explain the procedures, pricing, and contents in detail.

5 years ago

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Kayla Rodriguez New York, NY

Had an amazing experience today! Brooke did a great job. Felt super comfortable with my experience and i’m very excited to start.

5 years ago

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Francis Dallas, TX

Karrington @ Dallas Studio is amazing she answered all my questions and concerns, she made me feel comfortable on the whole process.

5 years ago

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Destinee Perry-Jackson Denver, CO

Tawni was AMAZING!!! The crew were very understanding, informative and welcoming, I’m going to tell everyone I can about Candid!

5 years ago

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Arron Hall Washington, DC

Customer Review Video

5 years ago

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Amanda Rostron Brunswick, GA

Kind and very effective. I asked for monthly reminders and they followed up as so. Never pushy, happy to help when I was ready to purchase my kit.

5 years ago

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Kevin Daniels, Sr. Houston, TX

Technician was absolutely wonderful. Tatiana was very knowledgeable and professional. Ten times better than my visit to smile direct club

5 years ago

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Luis sanchez Sacramento, CA

Great service! Definitely recommend someone. Answered all questions . Eddy was great! Also the other staff very friendly and welcoming!

5 years ago

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carissa yost Sioux City, IA

So far everything has been super easy! I like that someone is always reaching out and I really enjoy being able to talk to real people!

5 years ago

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Chantel Bravo Tampa, FL

Services like the ones you provide make me feel like I’m really in the future. Fixing my teeth used to feel so out of reach.

5 years ago

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Vinod Kurian Jacob Los Angeles, CA

The staff at candid were extremely nice and the experience was really great! They were pretty informed about the processes and used the latest tech.

5 years ago

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The Gross Family Vlog Hollywood, FL

Love it so much , I have been wearing my Aligners for about 2 months and I already see my teeth getting straight and so much whiter

5 years ago

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ken Oakland, CA

Isabel was absolutely fabulous!!! She made me feel so comfortable about showing my wonky teeth, I truly recommend this experience.

5 years ago

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Amanda V Los Angeles, CA

The office was clean and friendly. I needed to brush my teeth when I arrived and I was offered a brush kit. Everything was streamlined and easy.

5 years ago

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Sheryl Bowanko Riverview, FL

Sam was very professional and well I formed to answer all my questions and make me feel comfortable to try this procedure.

5 years ago

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Tiffany Martinez Houston, TX

Tatiana was funny and very professional and helped me understand the process. I will come back with my son and refer other people as well.

5 years ago

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vbdhghg gfsdfj Orlando, FL

communication skills on point , i love how they work with me , everything is understandable, the price is amazing ..and everything is done FAST ...

5 years ago

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osa Fremont, CA

My first experience was great. Marco and Alex were very nice and helpful in discussing what I wanted out of the treatment process.

5 years ago

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J R TX

Very welcoming experience! They checked in often to make sure any questions I had were answered and were very understanding.

5 years ago

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J Adventures Houston, TX

I had an amazing experience Tatiana made my visit so please y and explained everything thoroughly I’m so excited to start this adventure

5 years ago

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Khang Le Tampa, FL

I had a wonderful meeting with specialist Raisa today. She was helpful and offers me with many treatment plans for my case.

5 years ago

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Crystal Makle Rockville, MD

Lee at the Rockville office was very friendly, informative and helpful. He thoroughly explained everything and answered every question I had.

5 years ago

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cheryboyzz productionz Miami, FL

Xavier was a great Help me thru out my visit today at candid it was wonderful and everything fell thru nicely perfect smile on the way😁

5 years ago

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Marlon Christian Houston, TX

Tinesha was excellent. She was thorough & knowledgeable about the process. I appreciate interacting with employees like her. Great Job Tinesha.

5 years ago

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Chrisgomez

Xavier was phenomenal made the whole experience easy clear abs and painless! Thanks to the candid team for restoring my confidence!!

5 years ago

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Krlyn K Dallas, TX

Amber was very inviting and answered all my questions. Made me feel like I was being really taken care of and I can’t wait to get my aligners!

5 years ago

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Will Borowski Brooklyn, NY

Klaudia did an incredible job making me feel comfortable and helped me become more informed about the process and treatment options.

5 years ago

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Danielle Shuffield Spanaway, WA

Loving the process so far the process is simple and everyone on the team is super responsive whenever I have any questions or concerns.

5 years ago

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Mary Whitcomb Chicago, IL

I absolutely love the easiness of it all! Works on my schedule, quick response time and voila…next set of aligners are ready!

5 years ago

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Antonella San Jose, CA

Everything is super clean and everyone is very nice. They listen and are very clear in letting you understand what they are doing and why.

5 years ago

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Irma Caraballo San Francisco, CA

Eddie took great care of me! Explained everything in detail and made sure I didn’t have any questions left unanswered.

5 years ago

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Jami Taylor Oakland, CA

Eddie was terrific. I enjoyed the experience from start to finish. I appreciated all the special attention I received through the process.

5 years ago

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Jade Mason The Bronx, NY

Fantastic! I visited the upper East side location. Therin was delightful to work with, and the whole experience was like being at a spa.

5 years ago

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Charles Baltimore, MD

I worked with Salim at the Rockville location. He was very professional and patient and walked me through the process step by step.

5 years ago

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Ingrid Johnson New York, NY

Beautiful, modern offices with super friendly staff. Bobby made me feel welcome snd helped me with every question I had.

5 years ago Edited September 14, 2021

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Luandry Sauce Pflugerville, TX

They have great service and Caitlyn was very nice and understanding during my consultation which made me feel a lot better.

5 years ago

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L. Jackson Pikesville, MD

My Candid experience was phenomenal. Everything went great from the scans to the representative explaining the entire process thoroughly.

5 years ago

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Richard Mitchell Los Angeles, CA

Morgan and Alex helped myself and my dad with the process. They made it super easy and explained everything to use. Super professional and helpful!

5 years ago

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Ginny Legassie Pleasant Shade, TN

Treatment and getting everything started was easy and seamless! I haven't had any issues but I do feel I am in good hands if I come across an issue.

5 years ago

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Maura Mackin New York, NY

Great options for financing, and consults an orthodontist. The in-person studio was a convenient and easy way to get started!

5 years ago

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Jordan Ellicott City, MD

Great experience at the Rockville location! Saleem was excellent! He was patient, explained everything, and answered all of my questions.

5 years ago