Name: OneGuard
Rating: 4.6

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Verified Customer

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Rob Plano, TX

Restrictions on coverage are many and the customer service is iffy

5 years ago

Reply from OneGuard

Dear Rob, Thank you for taking the time to submit a review regarding your experiences with OneGuard Home Warranties. Providing best-in-class service and the most comprehensive coverage in the industry remains at the forefront of our priorities and we regret the frustration. Please know we are available 24/7, 365 days a year to help in the moment and answer any pressing questions. We also encourage you to forward your contract information to customerrelations@oneguardhw.com for firsthand review. Thank you for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Feb. 10th, 2021

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Verified Customer

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Anne Hill Phoenix, AZ

Andre in authorization was supposed to have a supervisor call me back.

5 years ago

Reply from OneGuard

Dear Ms. Hill, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation first hand. It is our constant endeavor to ensure your calls to OneGuard are answered quickly and that your follow-up requests are addressed in a timely manner, and rarely do we falter. Please know a supervisor attempted to contact you on January 30, and left a detailed voice message offering our personal assistance. Please be assured we have confirmed the heating system repairs have been completed. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Feb. 5th, 2021

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Verified Customer

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Leonardo Fajardo III San Antonio, TX

Confusion on the policy and work done by the contracted plumbing company was poor.

5 years ago

Reply from OneGuard

Dear Mr. Fajardo, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. It is always our sincerest intent to operate in good faith in our efforts to serve you and within the parameters of the service contract, and we apologize for your frustration regarding our explanation of coverage. In your situation, the service contract had already reached the policy limit for previous repairs completed during the policy term. Please know we appreciate your understanding with respect to coverage. Thank you again for allowing OneGuard the opportunity to provide this additional explanation. OneGuard Home Warranties

Jan. 28th, 2021

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Verified Customer

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Linda Deacon

Too expensive. Some coverage policies are illogical.

5 years ago

Reply from OneGuard

Dear Ms. Deacon, Thank you for taking a moment to submit a review regarding your service experiences with OneGuard Home Warranties. We constantly strive to provide best-in-class service and the most comprehensive coverage in the industry and we sincerely regret your dissatisfaction regarding our explanations of coverage. Please know it is our sincerest intent to operate in good faith and transparency in our efforts to serve you, while also remaining within the parameters of the warranty agreement. We truly appreciate your loyal business and look forward to serving you again in the future. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Anonymous

$69 is too much to charge per call plus the yearly fee!

5 years ago

Reply from OneGuard

Dear Anonymous, Thank you for the review. Please know OneGuard Home Warranties strives to provide the most comprehensive coverage in the industry, and to help offset costs when faced with unexpected breakdowns. OneGuard also provides beneficial home services such as pre-season tune ups, TV wall mounting, window washing, and more. We would love the opportunity to speak with you and review OneGuard's great coverage and are available 24 hours a day at 888-896-0014. Thank you again! We sincerely hope to gain your trust in OneGuard and the great service we offer. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Mitch Magee

Still have pending issues weeks after service

5 years ago

Reply from OneGuard

Dear Mr. Magee, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is customer satisfaction and providing a level of service that exceeds your expectations, and we apologize for your frustration regarding the service request for the heating system. The service contractor assessed the furnace and reported to OneGuard that the control board and blower motor required replacement; however, the contractor recommended replacing the furnace over repairs. Please know a check was processed for OneGuard's cost to replace the furnace. It is always our intent to operate in good faith in our efforts to serve you and within the parameters of the contract, and we appreciate your understanding with respect to coverage. Thank you again for allowing OneGuard the opportunity to provide you with this additional information. OneGuard Home Warranties

Nov. 26th, 2020

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Verified Customer

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Anonymous

It is not acceptable to be on hold for 45 to 50 minutes before my phone call is answered.

5 years ago

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Verified Customer

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Cheryl

The wait time every time was an hour or more

5 years ago

Reply from OneGuard

Dear Cheryl, Thank you for bringing this information to our attention and providing important feedback. Please know it is our constant endeavor to ensure your calls to OneGuard are answered as quickly as possible, and we appreciate your patience in holding during times of larger than normal call volume as we create service requests for breakdowns, provide updates, and actively work to obtain equipment for our valued customers. We encourage you to forward your contract information to customerrelations@oneguardhw.com so we may review your situation firsthand. Thank you again consideration and allowing OneGuard the opportunity to assist you. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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Anonymous Carrollton, TX

The answer to a needed repair is too often "that's not covered."

6 years ago

Reply from OneGuard

Dear Anonymous, OneGuard is actively searching for your information to review the situation firsthand. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the contract information to customerrelations@oneguardhw.com? Thank you for your consideration. OneGuard Home Warranties

Sep. 2nd, 2020

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Vicki Barber Las Vegas, NV

Cynthia F was extremely helpful and is a tremendous asset to One Guard.

4 years ago

Reply from OneGuard

Dear Ms. Barber, On behalf of the entire team, thank you so much for the 5 stars and amazing testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Our top priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all of your home warranty and home services needs. We agree! Cynthia is a tremendous asset and your positive feedback and kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dear Ms. Barber, On behalf of the entire team, thank you so much for the 5 stars and amazing testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Our top priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all of your home warranty and home services needs. We agree! Cynthia is a tremendous asset and your positive feedback and kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 14th, 2022

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Debbie Chow Casa Grande, AZ

love to support the local business, My representative Chris S is so helpful.

4 years ago

Reply from OneGuard

Dear Ms. Chow, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Chris! Customer satisfaction is our utmost priority, and it is always a distinct pleasure to assist you. Please know Chris loved the positive feedback and appreciated the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 14th, 2022

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Valentin Rodriguez Buda, TX

Sarah M-Good customer service. Took care of need quickly and thoroughly.

4 years ago

Reply from OneGuard

Dear Mr. Rodriguez, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Sarah! It is our sincerest intent to provide swift yet precise service that exceeds your expectations, and we are overjoyed to hear that this has been your experience. We agree! Sarah goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 11th, 2022

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Karen Bishop Mesa, AZ

Signed up quick and easy and glad to know we can do monthly plans.

4 years ago

Reply from OneGuard

Dear Ms. Bishop, Thank you so much for the 5 stars and positive feedback regarding your recent customer service experience with OneGuard Home Warranties! Customer satisfaction is our utmost priority, and it is always a distinct pleasure to assist you. On behalf of the entire team, thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Feb. 7th, 2022

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Caroline Anderson Peoria, AZ

Great experience Liz C was just wonderful. Handled all my needs ,

4 years ago

Reply from OneGuard

Dear Ms. Anderson, Thank you so much for the 5 star review and providing such amazing remarks regarding your customer service experiences with OneGuard Home Warranties and Liz! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Liz is exceptional in performing her duties, and your rave review really made her day. Thank you again for the opportunity! We truly value your loyal business of 5 years and look forward to serving you again. OneGuard Home Warranties

Feb. 3rd, 2022

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Travellin' Man Las Vegas, NV

Sarah and Christopher have been very quick to respond to our enquiries.

4 years ago

Reply from OneGuard

Dear Travellin' Man, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties, Sarah, and Christopher! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. We have also shared your rave review with Sarah and Christopher, and they are extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. On behalf the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 12th, 2022

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Kerry R Jackson Chandler, AZ

Responsive and helpful to understand the problem and set up a service request.

4 years ago

Reply from OneGuard

Dear Ms. Jackson, Thank you so much for the 5 stars regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and to ensure the process is hassle free, and it makes us extremely happy to know how well this has worked for you. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 7th, 2022

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Kathy Gordon Los Angeles, CA

Lori has been helping us for 3 years now. Amazing customer service!

4 years ago

Reply from OneGuard

Dear Ms. Gordon, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with OneGuard Home Warranties and Lori! Our number one priority is customer satisfaction and answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experiences. We agree! Lori goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 20th, 2021

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Keith Kreations Adkins, TX

Erin P's is the best. She knows her stuff for sure. My go to next time...

4 years ago Edited December 7, 2021

Reply from OneGuard

Dear Mr. Kreations, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Erin! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. We agree! Erin goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 9th, 2021

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Cindy Hayduke Glendale, AZ

Excellent and swift service! Highly recommend! Trisha Ruelas

4 years ago Edited December 6, 2021

Reply from OneGuard

Dear Ms. Hayduke, On behalf of the entire team, thank you so much for the 5 star review regarding your excellent customer service experience with OneGuard Home Warranties and Trisha! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Trisha goes out of her way to provide excellent customer service, and your kind words truly made her day. Thank you again for choosing OneGuard! We truly value your business and recommendations and look forward to serving you in the future. OneGuard Home Warranties

Dec. 8th, 2021

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Kaushik Mohan Cedar Park, TX

Rachel helped me with clearing my queries. Thanks for being patient

5 years ago

Reply from OneGuard

Dear Mr. Mohan, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Rachel! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Rachel loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire OneGuard team, thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 11th, 2021

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Rodolfo Ambrosetti Livorno, LI

Very easy company to interact with. Good customer service and reasonable rates.

5 years ago

Reply from OneGuard

Dear Mr. Ambrosetti, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home service needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Oct. 7th, 2021

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AgnesEscobar Escobar Phoenix, AZ

I have had One Guard for several years and have been quick to respond when service needed.

5 years ago

Reply from OneGuard

Dear Ms. Escobar, Thank you so much for the 4 star review regarding your positive customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 21st, 2021

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Nana San Antonio, TX

Always excellent and knowledgeable about what my issues are. Cynthia F

5 years ago

Reply from OneGuard

Dear Nana, Thank you so much for the 5 stars and providing such kind remarks regarding your excellent customer service experiences with OneGuard Home Warranties and Cynthia! Your satisfaction is our utmost priority, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We agree! Cynthia is outstanding and she enjoyed speaking with you, and loved the positive recognition. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 9th, 2021

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Tomato Phoenix, AZ

Scott was very professional and knowledgeable. He answered all of my questions.

5 years ago

Reply from OneGuard

Dear Tomato, Thank you so much for the 5 star review regarding your amazing customer service experiences with OneGuard Home Warranties and Scott! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Scott is very professional, and your positive feedback and kind words really made his day. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 3rd, 2021

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Frank Arienzo Round Rock, TX

Easy to use. Easy to understand very clear and straightforward.

5 years ago

Reply from OneGuard

Dear Mr. Arienzo, On behalf of the entire team, thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and providing service with ease is our number one priority, and it is always our most distinct pleasure to assist with all your home warranty and home services needs. Thank you again for the wonderful remarks! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 20th, 2021

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Neeta Shukla Montgomery, TX

Ashley L was very helpful to schedule an appointment for my repair

5 years ago

Reply from OneGuard

Dear Ms. Shuckla, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Ashley! Your satisfaction is our number one priority, from the first call to service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Please know Ashley loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 9th, 2021

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Nickie Arche Spring, TX

Alexander J assisted me with renewing. Great customer service!!

5 years ago

Reply from OneGuard

Dear Ms. Arche, Thank you so much for the 5 star review and outstanding remarks regarding your customer service experience with OneGuard Home Warranties and Alexander! Ensuring a seamless contract renewal was extremely important to Alexander and he appreciated the opportunity to offer his personal assistance to you. OneGuard strives to provide the most comprehensive coverage in the industry and best-in class service, and we truly value your continued business. On behalf of the entire team, thank you again! We look forward to serving you in the future. OneGuard Home Warranties

Jul. 22nd, 2021

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Karen Murphy Phoenix, AZ

Friendly, competent service. Representative took care of my needs.

5 years ago

Reply from OneGuard

Dear Ms. Murphy, Thank you so much for the 5 star review and sharing such thoughtful comments regarding your customer service experiences with OneGuard Home Warranties! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 23rd, 2021

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Mendy Nudelman Skokie, IL

Paul C is always proactive and always looks after me. Thanks Paul

5 years ago

Reply from OneGuard

Dear Mr. Nudelman, Thank you so much for the 5 star review and providing such positive feedback regarding your customer service experiences with OneGuard Home Warranties and Paul! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. We agree! Paul is exceptional in performing his duties, and your rave review really made his day. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 18th, 2021

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Hector Diaz Gilbert, AZ

It was great associated was very knowledgeable about program.

5 years ago

Reply from OneGuard

Dear Mr. Diaz, Thank you so much for the 5 star review and sharing such positive comments regarding your customer service experiences with OneGuard Home Warranties! Our top priority is to provide a level of service that exceeds your expectations and we love hearing about your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Mar. 25th, 2021

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Debra S Houston, TX

I had the pleasure of working with Fred F. He went the extra mile to not only find out why my

5 years ago

Reply from OneGuard

Dear Debra S, Thank you so much for the 4 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Fred! Our top priority is your satisfaction, and we love the positive feedback. We agree! Fred goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide.
Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Mar. 9th, 2021

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Alison Phoenix, AZ

Looking forward to working with one guard. Melinda was informative.

5 years ago

Reply from OneGuard

Dear Alison, Thank you so much for 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties and Melinda! Our top priority is your satisfaction and to provide the most comprehensive coverage in the industry, and we love the positive feedback. We agree! Melinda is very informative and your kind words really made her day. Thank you again for choosing OneGuard for all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 10th, 2021

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Marilyn ,

Excellent customer service. Expmai ed all in detailed. Very patient - Fred F.

5 years ago

Reply from OneGuard

Dear Marilyn, Thank you so much for the 5 star review and sharing such thoughtful remarks regarding your customer service experience with OneGuard Home Warranties and Fred! Your questions regarding the services we offer were extremely important to Fred and he greatly appreciated the opportunity to extend his assistance to you. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 1st, 2021

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Marsha Phoenix, AZ

Very pleasant, polite and efficient. Great service, as always. Thank you!

5 years ago

Reply from OneGuard

Dear Marsha, Thank you so much for the 5 star review and such thoughtful remarks regarding your customer service experiences with OneGuard Home Warranties! Providing stellar customer service is always at the forefront of our priorities, and your testimony and the value you have found in the services we offer is exactly what we strive to achieve. On behalf of the entire team, thank you again for choosing OneGuard! We truly appreciate your business and look forward to serving you again in the future. OneGuard Home Warranties

Feb. 5th, 2021

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Soka Morrè Phoenix, AZ

Fred F went above and beyond his customers service, he was very informative!

5 years ago

Reply from OneGuard

Dear Ms. Morre, Thank you so much for 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Fred! Our top priority is your satisfaction and to provide the most comprehensive coverage in the industry, and we love the positive feedback. Please know Fred enjoyed speaking with you and offering his personal assistance. Thank you again for choosing OneGuard for all your home warranty and home services needs! We truly appreciate the opportunity and look forward to serving you in the future. OneGuard Home Warranties

Jan. 28th, 2021

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Mary Jane Lessard Mesa, AZ

Members are friendly. Someone to call when there is a problem. Dependable to come to your house.

5 years ago

Reply from OneGuard

Dear Ms. Lessard, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 4 review and such thoughtful testimony regarding your friendly and dependable customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 11th, 2021

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Christian Miranda San Antonio, TX

Excellent customer service and would highly recommend this company to anyone!

5 years ago

Reply from OneGuard

Dear Mr. Miranda, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and recommendation, and look forward to serving you in the future. OneGuard Home Warranties

Jan. 7th, 2021

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Rogelio Vasquez Tempe, AZ

So far its been a positive experience the few times we have requested service.

5 years ago

Reply from OneGuard

Dear Mr. Vasquez, Thank you so much for your 5 star review and remarks regarding your customer service experiences with OneGuard Home Warranties! We strive for customer satisfaction and to deliver quality service at a competitive price, and we love the positive feedback. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home service needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 7th, 2021

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Victoria Goodman Adelanto, CA

Love how easy this is to use and how friendly the Customer Service people are.

5 years ago

Reply from OneGuard

Dear Ms. Goodman, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Jan. 7th, 2021

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J Costley ,

They have always been timely and I love the companies that do the repairs.

5 years ago

Reply from OneGuard

Dear Ms. Costley, Thank you so much for your 5 star review and sharing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and our vendors! Your satisfaction is our highest priority, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard for all your home warranty and home services needs! We truly value your continued business over the last 5 years and look forward to serving you again. OneGuard Home Warranties.

Dec. 21st, 2020

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SB Glendale, AZ

Fred F answered all my questions and offered me great customer service.

5 years ago

Reply from OneGuard

Dear SB, Thank you so much for the 5 star review and such positive feedback regarding your service experiences with OneGuard Home Warranties and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Fred goes out of his way to provide excellent customer service, and your kind words really made his day. Thank you again for entrusting OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 19th, 2020

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Tuan Le Missouri City, TX

Joanna was super helpful with our claim for the condenser coil.

5 years ago

Reply from OneGuard

Dear Tuan Le, Thank you so much for the 5 star rating and such positive testimony regarding your recent service experience with OneGuard Home Warranties and Joanna! Your satisfaction is our top priority and we always strive to provide best-in-class service with friendly and efficient professionals. We are thrilled to hear this has been your experience and grateful for the opportunity to help. Please also know we have shared your rave review with Joanna and your positive feedback really made her day. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 6th, 2020

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Anna Rose Pouliot Surprise, AZ

Very courteous and answer all my question and very friendly.

6 years ago Edited November 29, 2021

Reply from OneGuard

Dear Anna, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties and our service contractors! Providing quick resolution by service professionals that are prompt and professional, is exactly what we strive to do, and we always appreciate the opportunity to help. On behalf of the entire team, thank you for entrusting OneGuard with all your home warranty and home services needs. We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Nov. 11th, 2020

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Michael Johnson Phoenix, AZ

Fred F. And Sean C. Saved me $206! They were both awesome and very friendly.

6 years ago

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Armando Reyes Grand Prairie, TX

Our Agent Fred F was very helpful and answer all our question,

6 years ago

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Shkelqim Kokici Surprise, AZ

Very good Customer service Alexander J was very Helpful Answer all my questions

6 years ago Edited September 14, 2021

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Nick LoCicero Milwaukee, WI

Customer service was great. Chris did a great job of completing my transaction

6 years ago Edited October 4, 2021

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Robert Ostapovich Scottsdale, AZ

Ana L was great, she helped us with our problems with. Professionalism

6 years ago

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Robert Burghart TN

It's sad that my review is a duplicate of what is below! Had AC and refrigerator issues. Their service people come out, or don't... and don't actually fix anything.

9 years ago

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Bill Fountain Hills, AZ

You are on hold for 20 min , no return phone calls. They bill you on time and take your money. very disappointed in he company. they did a good job at one time, not anymore.

9 years ago