Name: OneGuard
Rating: 4.6

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Verified Customer

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Robert Ellers

I was on hold for over an hour and a half, waiting to speak to someone to authorize a service recall.

5 years ago

Reply from OneGuard

Dear Mr. Ellers, Thank you for bringing this information to our attention and allowing OneGuard Home Warranties the opportunity to review your situation firsthand. Your feedback is extremely important, and we apologize for the frustration you experienced, and appreciate your patience in holding during times of larger than normal call volume. Please be assured we have followed up directly with the service contractor to ensure the shower head no longer has an active leak. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. We sincerely hope to gain your trust in OneGuard and the great service we offer. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Marge Carle

always been quick to respond and never have a complaint

5 years ago

Reply from OneGuard

Dear Ms. Carle, Thank you so much for the 5 star review and such positive testimony regarding your service experiences with OneGuard Home Warranties! Offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Carolyn

Professional and very happy with contractors they use.

5 years ago

Reply from OneGuard

Dear Carolyn, Thank you so much for the 5 star review and providing such positive feedback regarding your customer service experiences with OneGuard Home Warranties and our service contractors! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Dec. 4th, 2020

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Verified Customer

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Jeani Goold

No problems at all, seems like a good company to work with

5 years ago

Reply from OneGuard

Dear Ms. Goold, Thank you so much for the 5 star review and testimony regarding your service experiences with OneGuard Home Warranties! We continuously strive to provide top-of-the-line service performed by quality service professionals and we are absolutely thrilled that your experience has been hassle-free. On behalf of the entire team, thank you for choosing OneGuard! We truly appreciate the opportunity to assist you and look forward to serving you again soon. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Irene Layshock

Very dependable service with great contractors.

5 years ago

Reply from OneGuard

Dear Ms. Layshock, Thank you so much for the 5 star review and positive testimony regarding your service experiences with OneGuard Home Warranties and our dependable service contractors! Providing best-in-class service, completed by fast and friendly professionals, is exactly what we strive for as your home warranty provider, and we are excited to hear that this has been your experience. On behalf of the entire OneGuard team, thank you again! We truly value your business and humbly look forward to serving you again. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Judith Zalle

OneGuard has good referrals and follow up.

5 years ago

Reply from OneGuard

Dear Ms. Zalle, On behalf of the entire team, thank you so much for the 5 star review regarding your positive customer service experiences with OneGuard Home Warranties! Your satisfaction and providing a level of service that exceeds your expectations is our number one priority and your testimony is what we strive for as your home warranty provider. Thank you again for entrusting OneGuard! We truly value your loyal business and look forward to serving you soon. OneGuard Home Warranties

Dec. 7th, 2020

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Verified Customer

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Wesley Gould

They provided us with prompt friendly service.

5 years ago

Reply from OneGuard

Dear Mr. Gould, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review regarding your prompt and friendly customer service experience! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 4th, 2020

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Verified Customer

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Amanda George

Good coverage options and quality service providers

5 years ago

Reply from OneGuard

Dear Ms. George, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and our service contractors! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 4th, 2020

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Verified Customer

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Davonna Sjurseth

They have been very helpful and responds fast when needed

5 years ago

Reply from OneGuard

Dear Ms. Sjurseth, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your positive customer service experiences with OneGuard Home Warranties! Your satisfaction is our top priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 5th, 2020

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Verified Customer

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Janet Vick

So far they have helped with all the issues I have had

5 years ago

Reply from OneGuard

Dear Ms. Vick, On behalf of the entire team, thank you so much for the 5 star review and such positive feedback regarding your service experiences with OneGuard Home Warranties! Your satisfaction is our top priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. Please know we truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 5th, 2020

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Verified Customer

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Carole Choti

Wonderful customer service and service folks!

5 years ago

Reply from OneGuard

Dear Ms. Choti, On behalf of the entire team, thank you very much for the 5-star review and providing such great feedback regarding your exceptional customer service experiences with OneGuard Home Warranties! It is always our most esteemed pleasure to assist you with all your home warranty and home services needs and provide the peace of mind you deserve, and we always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 4th, 2020

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Verified Customer

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Chad

They took care of our issue without any questions.

5 years ago

Reply from OneGuard

Dear Chad, Thank you so much for the 5 star review regarding your recent customer service experience with OneGuard Home Warranties! Please know it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we always appreciate the opportunity and love the positive feedback. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Richard Carranza

They are always very reactive to every call

5 years ago

Reply from OneGuard

Dear Mr. Carranza, Thank you so much for the 5 star review and positive testimony regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Ellen Weiner

One Guard follows through with their warranty service.

5 years ago

Reply from OneGuard

Dear Ms. Weiner, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such positive testimony regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Sheri Halverson

they are very knowledgable. consiterate and always on time

5 years ago

Reply from OneGuard

Dear Ms. Halverson, Thank you so much for the 5 star review and thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our top priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for entrusting OneGuard. We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Rod Merry

tuneups are more difficult than contacting the serve provider directly and u dont save much

5 years ago

Reply from OneGuard

Dear Mr. Merry, Thank you for the review. Please know customer satisfaction is our number one priority and we are available 24 hours a day at 888.896.0014 if you ever need assistance with any of your service requests. In addition, if the contractor should find a covered breakdown during the tune up, OneGuard can help offset your expense. Thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Wanda Jones

Always very proactive and very professional.

5 years ago

Reply from OneGuard

Dear Ms. Jones, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review regarding your customer service experiences! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for entrusting OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

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Doug

Quick to respond when you have a problem.

5 years ago

Reply from OneGuard

Dear Doug, Thank you so much for the 5 star review and humble remarks regarding your overall experience with OneGuard Home Warranties! It is always our most esteemed pleasure to assist you with all your home warranty and home services needs, and also provide you with quality service and the protection you deserve. On behalf of the entire OneGuard team, thank you again! We appreciate your continued business and look forward to serving you in the future. OneGuard Home Warranties.

Nov. 25th, 2020

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Verified Customer

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Donna Loftin

Expert help, easy access and vendors are always excellent

5 years ago

Reply from OneGuard

Dear Ms. Loftin, Thank you so much for the 5 star review and remarks regarding your service experience with OneGuard Home Warranties and our wonderful contractors! We are happy that you found convenience and ease in the warranty process and overjoyed with the ability to provide swift resolution on your behalf. Your testimony is exactly what we strive to do, and we thank you again for the opportunity! On behalf of the entire team, we truly value your business and humbly look forward to serving you again. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Anonymous

They are easy to contact and to deal with.

5 years ago

Reply from OneGuard

Dear Anonymous, Thank you so much for the 5 star rating regarding your service experience with OneGuard Home Warranties! Providing service that exceeds your expectations with friendly professionals that are easy to work with is our number one priority, and we love the positive feedback. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you again soon! OneGuard Home Warranties

Nov. 24th, 2020

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Verified Customer

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Ashley Greco

They're responsive and they help and they follow up

5 years ago

Reply from OneGuard

Dear Ms. Greco, On behalf of the entire team, thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Brad DeAustin

Very responsive and helpful. Excellent contractors.

5 years ago

Reply from OneGuard

Dear Mr. DeAustin, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your recent customer service experience with OneGuard Home Warranties and our service contractors! Providing quick resolution by service professionals that are prompt and professional, is exactly what we strive to do, and we always appreciate the opportunity to help. On behalf of the entire team, thank you for entrusting OneGuard with all your home warranty and home services needs. We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Frank

Very happy with setting up and receiving services.

5 years ago

Reply from OneGuard

Dear Frank, Thank you so much for the 5 star review and outstanding remarks regarding your positive customer experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Nancy Berglund

Just signed up with them. Made one request and they reasponded right away.

5 years ago

Reply from OneGuard

Dear Ms. Berglund, Thank you so much for the 4 star review and remarks regarding your customer service experiences with OneGuard Home Warranties. Customer satisfaction is our number one priority, and it is always our most distinct pleasure to provide timely resolution and the quality service you deserve. On behalf of the entire team, thank you for the opportunity! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 24th, 2020

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Verified Customer

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craig

they have very good contractors working for them

5 years ago

Reply from OneGuard

Dear craig, On behalf of the entire team, thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties and our service contractors! Our top priority is your satisfaction, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. Thank you again for choosing OneGuard! We look forward to serving you in the future. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Mike Howerton

They are always prompt in taking care of any needs I have.

5 years ago

Reply from OneGuard

Dear Mr. Howerton, On behalf of the entire team, thank you for your 5 star review and testimony regarding your service experiences with OneGuard Home Warranties! It is always our sincerest pleasure to assist you with all your home warranty and home services needs. We are overjoyed that you have found convenience and ease in the services we offer, and we are honored by your loyalty over the last 13 years! We deeply value your loyal business, and we look forward to serving you for many more years to come. OneGuard Home Warranties

Nov. 25th, 2020

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Verified Customer

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Kevin Atkinson

I like the price. It's easy to use. I'm very satisfied.

5 years ago

Reply from OneGuard

Dear Mr. Atkinson, Thank you so much for the 5 star rating and review regarding your service experiences with OneGuard Home Warranties! Your satisfaction is our number one intent and we are overjoyed that you found convenience and ease in the services we offer. On behalf of the entire OneGuard team, thank you again for the opportunity! We truly value your business and look forward to serving you again soon. OneGuard Home Warranties

Nov. 12th, 2020

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Verified Customer

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SWess

Professional, honest, trustworthy, and caring.

5 years ago

Reply from OneGuard

Dear SWess, Wow! Thank you so much for your rave review and kind words regarding your overall experience with OneGuard Home Warranties. It is always our most esteemed pleasure to assist you with all your home warranty and home services needs, and also provide you with quality service and the peace of mind you deserve. On behalf of the entire OneGuard team, thank you again! We appreciate your loyal business and look forward to serving you again. OneGuard Home Warranties.

Nov. 12th, 2020

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Verified Customer

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CARMEN GONZALES

They were prompt and quick with follow up.

5 years ago

Reply from OneGuard

Dear Ms. Gonzalez, Thank you so much for the 5 star review and amazing testimony regarding your recent service experience with OneGuard Home Warranties! Providing quick resolution by service professionals that are dependable and prompt, is exactly what we strive to do, and it makes us extremely happy this has been your experience. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 12th, 2020

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Verified Customer

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Ben R.

They provide a good service at a reasonable price.

5 years ago

Reply from OneGuard

Dear Ben R., Thank you so much for the 5 star review and such positive feedback regarding your service experiences with OneGuard Home Warranties! We are so happy that you have found value in the services we offer and overjoyed with the opportunity to provide you with the quality service you deserve. On behalf of the entire team, thank you again for the opportunity and your valued business. We truly look forward to serving you again soon. OneGuard Home Warranties

Nov. 13th, 2020

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Verified Customer

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Jan Vallandingham

Knowledgeable and helpful staff. Great service

5 years ago

Reply from OneGuard

Dear Mrs. Vallandingham, On behalf of the entire team, thank you so much for the 5 star review regarding your positive customer service experiences with OneGuard Home Warranties! Your satisfaction, and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in OneGuard is everything we strive for as your home warranty provider. Thank you again for entrusting OneGuard! We truly value your loyal business and look forward to serving you soon. OneGuard Home Warranties

Nov. 13th, 2020

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Verified Customer

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R Green

Services offered, cost, promptness of response time

5 years ago

Reply from OneGuard

Dear R. Green, Thank you so much for the 5 star review and taking the time to share such positive comments regarding your service experiences with OneGuard Home Warranties! Providing timely and quality repairs, completed by friendly service professionals is exactly what we strive to do, and we are extremely happy to hear how pleased you are with the level of service and support you have received. On behalf of the entire OneGuard team, thank you again! We truly appreciate your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 13th, 2020

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Verified Customer

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Mark Wells

Very responsive, handles claim in a timely manner

5 years ago

Reply from OneGuard

Dear Mark, Thank you so much for the 5 star review and positive testimony regarding your customer experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 14th, 2020

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Verified Customer

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Jerwayne D Cook

Professionalism and great quality of service

5 years ago

Reply from OneGuard

Dear Mr. Cook, Thank you so much for the 5 star review and wonderful testimony regarding your service experiences with OneGuard Home Warranties! Your satisfaction is always our top priority and we take great pride in providing you with the peace of mind you deserve. We are thrilled to hear that this has been your experience and honored that you have chosen OneGuard for all of your home warranty and home service needs over the last 12 years. On behalf of the entire team, thank you again! We sincerely appreciate your loyalty and look forward to serving you for years to come. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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Norma Herrera

It was fast and my problem got result quick

5 years ago

Reply from OneGuard

Dear Ms. Herrera, Thank you so much for the 5 star review and such amazing testimony regarding your service experiences with OneGuard Home Warranties! Providing quick resolution with service professionals that are dependable and accurate, is exactly what we strive for and it makes us extremely happy this has been your experience. On behalf of the entire team, thank you for choosing OneGuard! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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Patrick

A lot of 2-3 star reports, most of your preferred contractors are JV, C players at best

5 years ago

Reply from OneGuard

Dear Patrick, Thank you for taking the time to review OneGuard Home Warranties. You feedback is important to us and we are available 24/7, 365 days a year to offer our personal assistance and address your concerns in the moment. On behalf of the entire team, thank you for choosing OneGuard! We truly appreciate your continued business and look forward to working with you again. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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Anonymous

Those who answer phone to take a claim are not client friendly

5 years ago

Reply from OneGuard

Dear Anonymous, Thank you for taking the time to provide OneGuard Home Warranties with a 4 star rating regarding your service experiences. Customer satisfaction is always at the forefront of our priorities and we sincerely regret your less than stellar service experiences. Please know OneGuard takes your feedback seriously as it aids in our constant pursuit of improving upon the service we offer our valued homeowners. On behalf of the entire team, thank you for entrusting OneGuard. We truly value your business and look forward to serving you again soon. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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David Hansen

They are professional and stand by their customers

5 years ago

Reply from OneGuard

Dear Mr. Hansen, Thank you so much for the 5 star review and positive testimony regarding your exceptional service experiences with OneGuard Home Warranties! Providing best-in-class service, completed by fast and friendly professionals, is exactly what we strive for as your home warranty provider, and we are excited to hear that this has been your experience. On behalf of the entire OneGuard team, thank you again! We truly value your business and continued loyalty and look forward to serving you again soon. OneGuard Home Warranties

Nov. 6th, 2020

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Verified Customer

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Norma Jean DeSpain

Responsive, professional and timely respond to requests

6 years ago

Reply from OneGuard

Dear Ms. DeSpain, Thank you so much for the 5 star review and taking the time to share such positive comments regarding your service experiences with OneGuard Home Warranties! Providing timely and quality repairs, completed by friendly service professionals is exactly what we strive to do, and we are extremely happy to hear how pleased you are with the level of service and support you have received. On behalf of the entire OneGuard team, thank you again! We truly appreciate your business and look forward to serving you again. OneGuard Home Warranties

Nov. 11th, 2020

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Verified Customer

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Phil M

Always professional and Well run operation

6 years ago

Reply from OneGuard

Dear Phil M., Thank you so much for the 5 star review and remarks regarding your service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and it makes us extremely happy to know that your experience has been one of positivity. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you again soon. OneGuard Home Warranties

Nov. 14th, 2020

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Verified Customer

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Ann King

Very Responsive and quality service providers

6 years ago

Reply from OneGuard

Dear Mrs. King, On behalf of the entire team, thank you so much for 5 star review and testimony regarding your service experiences with OneGuard Home Warranties and our contractors! Your satisfaction is our number one priority, from the first call to service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Thank you again! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 14th, 2020

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Verified Customer

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Elaine

Because they have exceptional customer service.

6 years ago

Reply from OneGuard

Dear Elaine, On behalf of the entire team, thank you so much for the 5 star rating and review regarding your service experience with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call to service to the completed repair, and we always appreciate the opportunity to help. Thank you again! Please know we truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 14th, 2020

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Verified Customer

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Karen flowers

They are very professional in handling claims.

6 years ago

Reply from OneGuard

Dear Ms. Flowers, Thank you so much for the 5 star review and such amazing testimony regarding your service experiences with OneGuard Home Warranties! Providing quick resolution with service professionals that are dependable and accurate, is exactly what we strive for and it makes us extremely happy this has been your experience. On behalf of the entire team, thank you for choosing OneGuard! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 11th, 2020

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Verified Customer

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Michael Irwin

good response, courteous and prompt response.

6 years ago

Reply from OneGuard

Dear Mr. Irwin, Thank you so much for providing OneGuard Home Warranties a 5 star review and such positive feedback regarding your customer service experiences! Our top priority is to provide a level of service that exceeds your expectations, from the first call for service to the completed repair, and we always appreciate the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2020

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Verified Customer

star star star star star

Connie Niedzwiecki

Always willing to help and they follow up. My rep is great!

6 years ago

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Verified Customer

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Daniel White

All my warranty issues get taken care of in a timely manner

6 years ago

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Verified Customer

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Jason Duncan

I found them to be very professional, courteous and timely.

6 years ago

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Verified Customer

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Wendy Sahr

They have been nothing but helpful and professional

6 years ago

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Verified Customer

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Mark Gustafson

We received very prompt service on our air conditioner.

6 years ago

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Verified Customer

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Sue

Great follow up to see if my problem was resolved.

6 years ago