Name: OneGuard
Rating: 4.6

star star star star star

Monique R Estrada Houston, TX

When I called, the CSR Cynthia Freeman was very nice & helpful. She was very knowledgeable!!

5 years ago

Reply from OneGuard

Dear Ms. Estrada, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Cynthia is exceptional in performing her duties, and your rave review really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 1st, 2021

star star star star star

HSA Casablanca, CAS

Reliable service, immediate service every time we have repairs to be made at the house.

5 years ago

Reply from OneGuard

Dear HSA, Thank you so much for the 5 star rating regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction, and it is always our most distinct pleasure to assist you with reliably prompt service, and we appreciate the wonderful feedback. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 1st, 2021

star star star star star

J. C. scott Gilbert, AZ

I was able to extend my warranty for another year with the help of Paul C. It was quick and easy.

5 years ago

Reply from OneGuard

Dear J.C. Scott, Thank you so much for the 5 star review regarding your customer service experience with OneGuard Home Warranties and Paul! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know Paul loved the positive feedback, and he enjoyed providing you with his personal assistance. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 17th, 2021

star star star star star

Deborah Dukes Sun City, AZ

So easy to purchase a new contract. Sara M was courteous and very pleasant to work with.

5 years ago

Reply from OneGuard

Dear Ms. Dukes, Thank you so much for the 5 stars and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Sara M! Customer satisfaction is our utmost priority, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. Sara also enjoyed providing you with her personal assistance and she loves the positive recognition. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Aug. 4th, 2021

star star star star star

Jim Herd Boise, ID

Robin B , was very professional and answer all my questions. Please Thank him for me. Jim Herd

5 years ago

Reply from OneGuard

Dear Mr. Herd, Thank you so much for the 5 star review and remarks regarding your customer service experience with OneGuard Home Warranties and Robin! Your satisfaction is our number one priority, from the first call for service to the completed repair, and we enjoy working to provide you with the peace of mind you deserve. Please know we have also shared your review with Robin and he appreciates the commendation and having the opportunity to personally assist you. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 4th, 2021

star star star star star

Georgenne Mesa, AZ

I just renewed my Homeowners policy with Alexander. He was fast, efficient and saved me money!

5 years ago

Reply from OneGuard

Dear Georgenne, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Alexander! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Alexander goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 2nd, 2021

star star star star star

Jeremy P. Jones Round Rock, TX

Alexander J did a great job explaining the products and put me with the perfect fit for my needs.

5 years ago

Reply from OneGuard

Dear Mr. Jones, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Alexander! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. Please know Alexander loved the positive feedback, and he enjoyed providing you with his personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 21st, 2021

star star star star star

noblevista Phoenix, AZ

Renewal process was quick, professional and thorough. What more could I ask for.

5 years ago

Reply from OneGuard

Dear Noblevista, Thank you so much for 5 star review regarding your customer service experiences with OneGuard Home Warranties! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 7th, 2021

star star star star star

Cb Bb Arlington, TX

Alexander J was such a huge help! He was very helpful and went above and beyond to help me out.

5 years ago

Reply from OneGuard

Dear Cb Bb, On behalf of the entire team, thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experience with OneGuard Home Warranties and Alexander! Your satisfaction is our utmost priority and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We have also shared your review with Alexander and he loves the positive feedback. Thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 1st, 2021

star star star star star

Bill Carlson Cave Creek, AZ

Alex took great care of me in under two minutes and he was very pleasant to work with !!

5 years ago

Reply from OneGuard

Dear Mr. Carlson, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Alex! It is our sincerest intent to provide swift yet precise service that exceeds your expectations, and we are overjoyed to hear that this has been your experience. We agree! Alex goes out of his way to provide excellent customer service, and your kind words truly made his day. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 29th, 2021

star star star star star_border

Frank Las Vegas, NV

We have been very happy with OneGuard. We especially appreciate Ashley L and her excellent customer service.

5 years ago

Reply from OneGuard

Dear Frank, Thank you so much for the 4 star review and providing such positive feedback regarding your excellent customer service experiences with OneGuard Home Warranties and Ashley! Customer satisfaction is our top priority, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. Your kind words also made Ashley's day and she appreciated the opportunity to speak with you. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Jul. 1st, 2021

star star star star star

Monica Pearson Glendale, AZ

Great service and prices, I've had them for more than 10 years and wouldn't change.

5 years ago

Reply from OneGuard

Dear Ms. Pearson, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen OneGuard as your home warranty provider over the last 10 years. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

May. 6th, 2021

star star star star star

Kristina deRosier Osseo, MN

Melinda did a great job explaining the options and what I needed to do to get services to my house.

5 years ago

Reply from OneGuard

Dear Ms. DeRosier, Thank you so much for the 5 star review and providing such positive comments regarding your customer service experiences with OneGuard Home Warranties and Melinda! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. Please know Melinda loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 21st, 2021

star star star star star

David Phoenix, AZ

Fred was nice, polite, very informative And answered all my questions and offered great advice!

5 years ago

Reply from OneGuard

Dear David, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Fred! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Fred loved the positive feedback, and he enjoyed providing you with his personal assistance. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 15th, 2021

star star star star star

Maiah Scheel Goodyear, AZ

Personable and well educated. Able to create a new contract and discontinue the old one painlessly.

5 years ago

Reply from OneGuard

Dear Ms. Scheel, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 6th, 2021

star star star star star

Gretchen Martin Phoenix, AZ

We have always had our questions answered and our rep was very pleasant. Fred F. was our rep.

5 years ago

Reply from OneGuard

Dear Ms. Martin, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Fred! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Fred loved the positive feedback, and he enjoyed providing you with his personal assistance. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 1st, 2021

star star star star star

Nolen Litchfield Park, AZ

The coverage is quick and easy. Renewal was very easy over the phone with Alexander J.

5 years ago

Reply from OneGuard

Dear Nolen, Thank you so much for the 5 star rating and wonderful testimony regarding your service experiences with OneGuard Home Warranties and Alexander! Our top priority is your satisfaction and to ensure the process is hassle free, and it makes us extremely happy to know how well this has worked for you and we love the positive feedback! Please know Alexander also appreciates your kind words and the opportunity to provide his personal assistance to you. On behalf of the entire team, thank you again for entrusting OneGuard. We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 3rd, 2021

star star star star star

Judy Winer Peoria, AZ

Phone was answered in a timely manner and Cynthia F. answered all of our questions.

5 years ago

Reply from OneGuard

Dear Ms. Winer, Thank you so much for the 5 star review regarding your customer service experience with OneGuard Home Warranties and Cynthia! Our top priority is customer satisfaction, and we are happy to hear that this was your experience. Please know Cynthia also appreciates your positive review and the opportunity to offer her personal assistance to you. On behalf of the entire team, thank you for choosing OneGuard! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Mar. 4th, 2021

star star star star star

prabhu ponnambalam Round Rock, TX

One guard respect customers a lot and they are very caring. I am happy to be a oneGuard customer.

5 years ago

Reply from OneGuard

Dear Mr. Ponnambalam, Thank you so much for the 5 star rating and such positive comments regarding your customer service experiences with OneGuard Home Warranties! Providing quality service with professionals that are caring and prompt, is exactly what we strive for, and we are happy to hear this has been your experience. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 5th, 2021

star star star star star

J Gilbert ,

Great experience. Alex J. was very professional and answered all my questions to my satisfaction.

5 years ago

Reply from OneGuard

Dear J Gilbert, Thank you so much for your 5 star review and providing such positive testimony regarding your customer service experience with OneGuard Home Warranties and Alex! It is our sincerest intent to provide quality service that exceeds your expectations, and we appreciate the positive rating and opportunity to help. Please know we have also shared your review with Alex and he enjoyed speaking with you and offering his personal assistance. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Feb. 22nd, 2021

star star star star star

Mitch itani ,

Marcus J He very professional solve the problem quick great personality. Thank you Marcus J.

5 years ago Edited September 14, 2021

Reply from OneGuard

Dear Mr. Itani, Thank you so much for the 5 star review and such positive testimony regarding your customer service experiences with OneGuard Home Warranties and Marcus! OneGuard strives to provide the most comprehensive coverage in the industry and best-in class service, and we truly value your satisfaction with the warranty process. Please know we have also shared your review with Marcus, and he appreciates your kind words and really enjoyed assisting you. On behalf of the entire OneGuard team, thank you again! We look forward to serving you soon. OneGuard Home Warranties

Feb. 8th, 2021

star star star star star

Judith McLaughlin Phoenix, AZ

Good experience. On time and polite & helpful. Fred F was very helpful when renewing contract.

5 years ago

Reply from OneGuard

Dear Ms. McLauglin, Thank you so much for your 5 star review and providing such positive testimony regarding your service experiences with OneGuard Home Warranties and Fred! It is our sincerest intent to provide swift yet precise service that exceeds your expectations, and we are overjoyed to hear that this has been your experience. Please know Fred enjoyed speaking with you and offering his personal assistance. Thank you again for choosing OneGuard for all your home warranty and home service needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 4th, 2021

star star star star star

Larry Pattrick Edmonton, AB

Fred F the sales associate was very helpful. Provided all necessary information.

5 years ago

Reply from OneGuard

Dear Mr. Patrick On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your customer service experience with Fred! Our number one priority is your satisfaction with all your home warranty and home services needs, and we always appreciate the opportunity to help and love the positive feedback. Please know Fred enjoyed providing you with his personal assistance and your kind review really brightened his day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Jan. 18th, 2021

star star star star star

Ryan Moore Spring, TX

I enjoyed dealing with fred! He was very helpful and had answers to all my questions!

5 years ago

Reply from OneGuard

Dear Mr. Moore, Thank you so much for the 5 star review and providing such thoughtful feedback regarding your customer service experiences with OneGuard Home Warranties and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know Fred enjoyed speaking with you and your kind review really made his day. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 11th, 2021

star star star star star

Kathleen Benton Phoenix, AZ

Alexander J was super helpful in helping me update my policy and explaining everything I needed!

5 years ago

Reply from OneGuard

Dear Ms. Benton, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such thoughtful testimony regarding your customer service experience with Alexander! Our number one priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. Please know we have also shared your review with Alexander, and he enjoyed speaking with you and offering his personal assistance. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 7th, 2021

star star star star star_border

Albert San Roman Houston, TX

I spoke with Alexander J he was very helpful with all of my questions. Very easy to talk to and understand. Thank you.

5 years ago

Reply from OneGuard

Dear Mr. San Roman, Thank you so much for the 4 star review and providing such positive testimony regarding your customer service experience with OneGuard Home Warranties and Alexander! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know your review really made Alexander’s day, and he appreciated the opportunity to speak with you and offer his personal assistance and contract knowledge. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you soon. OneGuard Home Warranties

Dec. 11th, 2020

star star star star star

Dave Sorg Angola, IN

Alex was very helpful and professional and processed my renewal in just a few minutes.

5 years ago

Reply from OneGuard

Dear Mr. Sorg, On behalf of the entire team, thank you so much for providing OneGuard Home Warranties with a 5 star review and such positive testimony rating regarding your customer service experience with our sales department; particularly Alex! We agree! Alex is incredibly helpful and professional, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 3rd, 2020

star star star star star

Chad Chiffin Scottsdale, AZ

It's been fantastic. Alexander J was very helpful in getting my renewal taken care of.

5 years ago

Reply from OneGuard

Dear Mr. Chiffin. Thank you so much for the 5 star review and such positive testimony regarding your service experiences with OneGuard Home Warranties and Alexander! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you, from the first call to service to the completed repair, and working diligently on your behalf to provide the peace of mind you deserve. Please know we have shared your rave review with Alexander and he appreciates the commendation and having the opportunity to personally assist you. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you soon. OneGuard Home Warranties

Nov. 25th, 2020

star star star star star

joseph reha Glendale, AZ

Fred was very professional, informative, polite. Answered all my questions with precise clarity.

5 years ago

Reply from OneGuard

Dear Mr. Reha, Thank you so much for the 5 star review and positive feedback regarding your service experience with OneGuard Home Warranties and Fred! Our top priority is to provide comprehensive coverage and a level of service that exceeds your expectations, and we are thrilled to hear that this has been your experience. Please know we have also shared your remarks with Fred, and he really appreciated the opportunity to provide his knowledge of the warranty and answer your questions. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 25th, 2020

star star star star star

Nirmala Fernandes North Vancouver, BC

Alexander J gave prompt and courteous service. He answered all my questions and was knowledgeable.

5 years ago

Reply from OneGuard

Dear Ms. Fernandes, On behalf of the entire team, thank you so much for the 5 star review and providing such thoughtful testimony regarding your positive customer service experiences with OneGuard Home Warranties and Alexander! Your satisfaction is our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Alexander is very knowledgeable, and your positive feedback and kind words really made his day. Thank you again for entrusting OneGuard! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Nov. 25th, 2020

star star star star star

Janee' Feggins Houston, TX

Alex was AMAZING! Great customer service, efficient, and overall got the job done. Thank you Alex!

5 years ago

Reply from OneGuard

Dear Mrs. Feggins, Wow! Thank you so much for the 5 star review and remarks regarding your recent service experience with OneGuard Home Warranties and Alex! We continuously strive to provide top of the line service performed by friendly professionals and we are absolutely thrilled that this has been your experience. Please know we have also shared your review with Alex and he was humbled by your commendation and appreciated the opportunity to offer his personal assistance to you. On behalf of the entire team, welcome to OneGuard! We truly value your business and look forward to serving you for years to come. OneGuard Home Warranties

Nov. 6th, 2020

star star star star star

Mark Stevens Rosenberg, TX

Fred answer my questions and was able to help us save money on renewal policy. I'm very pleased.

5 years ago

Reply from OneGuard

Dear Mr. Stevens, Thank you so much for the 5 star review and wonderful testimony regarding your service experiences with OneGuard Home Warranties and Fred! Your satisfaction is always our top priority and we take great pride in providing you with the peace of mind you deserve. We are thrilled to hear that Fred was able to answer all your questions and saved you money on your renewal and we are honored that you have chosen OneGuard for all of your home warranty and home service needs. On behalf of the entire team and Fred, thank you again! We sincerely appreciate your loyalty and look forward to serving you for years to come. OneGuard Home Warranties

Nov. 14th, 2020

star star star star star

AF Houston, TX

Great customer service that was provided today. Was prompt to address my concern.

5 years ago

Reply from OneGuard

Dear AF, Thank you so much for the 5 star review and positive testimony regarding your exceptional service experience with OneGuard Home Warranties! Providing prompt service with friendly professionals is exactly what we seek to do, and we are excited to hear that this has been your experience. On behalf of the entire team, thank you for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and humbly look forward to serving you again. OneGuard Home Warranties

Nov. 14th, 2020

star star star star star

PKriplean Peoria, AZ

Bradley K was very informative and very efficient. I appreciated his professionalism.

6 years ago

Reply from OneGuard

Dear PKriplean, On behalf of the entire team, thank you so much for the 5 star review and providing such thoughtful testimony regarding your positive customer service experiences with OneGuard Home Warranties and Bradley! Your satisfaction is our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Bradley is very professional, and your positive feedback and kind words really made his day. Thank you again for entrusting OneGuard! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Nov. 11th, 2020

star star star star star_border

Shafeeq Sheikh Houston, TX

Excellent customer service provided by Lori E. She worked with us patiently and was very knowledgeable. Five stars!!

6 years ago

star star star star star

Raquel ,

Alexander J was very helpful. He listened to my needs and set me up wit a suitable package

6 years ago

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C Chandler, AZ

I was not happy with an issue, but Niquan W has OUTSTANDING customer service. She is the reason I will continue to be a OneGuard customer.

6 years ago

star star star star star

Leah Ullman Plano, TX

Kenneth C. answered all my questions and concerns professionally, courteously and quickly!

6 years ago

star star star star star

MICHAEL SHIARAS Phoenix, AZ

Alexander j did a great job for me today. Wish all customer service was as good.

6 years ago

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Texas Buyer Houston, TX

when my fridge broke they sent 2 techs that did not know about the brand. They then declined to cover stating we needed paperwork on the item which obviously you will not always have. Buyer beware. Classic warranty scam

6 years ago

Reply from OneGuard

Dear Andrew H., Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is customer satisfaction and we believe we have acted in good faith in our efforts to serve you, while also upholding the terms of the warranty agreement, and we regret your frustration regarding our efforts of assistance and explanation of coverage for the heating system. Please be assured we have honored your request and processed a cash in lieu check for the air handler replacement. Thank you for allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Jan. 28th, 2020

star star star star star

Betsy Moore

Lori E was extremely polite and informative and made me feel One Guard as our Home Warranty insurance!

4 years ago

Reply from OneGuard

Dear Mrs. Moore, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with OneGuard Home Warranties and Lori! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. We agree! Please know Lori loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 17th, 2021

star star star star star

Charles Harper Phoenix, AZ

Kimberly E. was my first contact with OneGuard and was very knowledgeable and friendly during the signing up process.

5 years ago

Reply from OneGuard

Dear Mr. Harper, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Kimberly! We are so happy that you found ease creating your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Kimberly is very knowledgeable, and your positive feedback and kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 22nd, 2021

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Verified Customer

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Olusumbo Ogunleye Chandler, AZ

Effective job and friendly staff who put customers first

4 years ago

Reply from OneGuard

Dear Olusumbo Ogunleye, Thank you for taking the time to write a review regarding your customer service experiences with OneGuard Home Warranties. Your satisfaction is our number one priority, and it is always our distinct pleasure to assist you. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business of 4 years and look forward to serving you in the future. OneGuard Home Warranties

Apr. 4th, 2022

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Verified Customer

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Russ Gilbert, AZ

They sometimes pick repair companies that have poor customer service.

4 years ago

Reply from OneGuard

Dear Russ, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Dec. 7th, 2021

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Verified Customer

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Amanda Downs Phoenix, AZ

I feel that it's a bit more pricey for services calls

4 years ago

Reply from OneGuard

Dear Ms. Downs, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. Our top priority is your complete satisfaction while offering comprehensive coverage, quality repairs, and keeping costs competitive, and we sincerely regret any frustration. Your testimony plays a vital role in our quality assurance and provides great insight on how we can improve to better serve our valued homeowners. Thank you again for allowing OneGuard the opportunity to serve you. We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 29th, 2021

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Verified Customer

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Lawrence Georgetown, TX

Your ph service center does not know what they are doing..supervisor taking 48 hrs to return calls

5 years ago

Reply from OneGuard

Dear Lawrence, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Your satisfaction is always our top priority, and we sincerely regret the frustration. Please know a supervisor left you a voice message seeking to address your concerns and offer our personal assistance. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Oct. 15th, 2021

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Verified Customer

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Lori San Antonio, TX

Changed their coverage so what use to be covered is no longer covered.

5 years ago

Reply from OneGuard

Dear Lori, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

May. 17th, 2021

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Verified Customer

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Johanna Roccanova Surprise, AZ

Policy seems to be never replace; fix until the last screw falls off.

5 years ago

Reply from OneGuard

Dear Ms. Roccanova, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Apr. 19th, 2021

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Verified Customer

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David T Keller, TX

They have gone way downhill since they were bought out. Poor service, insultingly low offers

5 years ago

Reply from OneGuard

Dear David T, We would like to offer our personal assistance in the matter. However, we cannot find a OneGuard contract under the name provided. May we please ask you to forward the contract number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Mar. 1st, 2021

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Verified Customer

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Janes Goodyear, AZ

A/C has been repaired 5 times and the won‚Äôt replace it

5 years ago

Reply from OneGuard

Dear Janes, We would like to offer our personal assistance in the matter. However, we cannot find a OneGuard contract under the name provided. May we please ask you to forward the contract number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Feb. 22nd, 2021