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Vivint Reviews

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7.2

Overall Score

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Victoria Williams

Very Good...no major problems. Inquiries are answered to my satisfaction.

6 years ago

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Reply from Vivint

Thanks for the feedback, Victoria! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Thomas

It has been a good experience when they were called they fixed the problem

6 years ago

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Reply from Vivint

Thanks for the feedback, Thomas! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Cindy Barnes

very good, home automation, can control many features through my cell phone.

6 years ago

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Reply from Vivint

Thanks for the feedback, Cindy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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John Laursen

Excellent service, responsive to my inquires or maintenance requests.

6 years ago

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Reply from Vivint

Thanks for the feedback, John! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Yazmin Duran

It has been great. I feel like my home is protected while I am away.

6 years ago

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Reply from Vivint

Thank you for your feedback Yazmin! We are so glad to hear about your experiences with us and how your system helps you to have peace of mind when you're away from home. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

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Barbara Patton

Very happy and feel safe with Vivent security and would Highly recommend it .

6 years ago

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Reply from Vivint

Thank you for your feedback Barbara! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code. It can lead to some great perks.

Mar. 9th, 2020

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Anonymous

It helps watching my house overnight. Sometimes I have a bit of a problem.

6 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your system gives you peace of mind. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Maria

Excellent service. Cheap and very high tech. Cameras now have early warning.

6 years ago

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Reply from Vivint

Thank you for your feedback Maria! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Anonymous

The equipment is the best and I like the price, it is less expensive to call out for customer care.

6 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Kimulet

It has a limited pension ability but I like the live monitoring.

6 years ago

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Reply from Vivint

Thank you for your feedback Kimulet! We appreciate you letting us know about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Lavonne

Sometimes it goes off but they always help you out. I like that you can see it on your phone.

6 years ago

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Reply from Vivint

Thank you for your feedback Lavonne! We are so glad to hear about your experiences with us and how you enjoy your cameras. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Peter

The batteries don't last very long but it is easy and reliable.

6 years ago

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Reply from Vivint

Thank you for your feedback Peter! We appreciate you letting us know about your experience with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Donald Westminster, CO

I like the product. It is easy to use and convenient. It works the way it is supposed to.

6 years ago

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Reply from Vivint

Thank you for your feedback Donald! We are so glad to hear how you're enjoying your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Kathy Modesto, CA

It seems fine to min. It does its job. They are always there when I need them.

6 years ago

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Reply from Vivint

Thank you for your feedback Kathy! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Anonymous Monahans, TX

I feel safe having Vivint but I think the contract is too long.

6 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Tom Lubbock, TX

A friend had Vivint so I decided to get it too. The equipment is good and easy to use.

6 years ago

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Reply from Vivint

Thank you for your feedback Tom! We are so glad to hear about how you're enjoying your system recommended by a friend. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Donna

Fast results answer your question make sure your home is safe and protect.

6 years ago

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Reply from Vivint

Thank you for your feedback Donna! We appreciate you letting us know about your experiences with us.

Mar. 4th, 2020

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Lindy

Excellent response time. Customer service professional and helpful.

6 years ago

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Reply from Vivint

Thanks for the feedback, Lindy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 5th, 2020

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Liz Huston

very good service and protection I have been very happy with the service

6 years ago

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Reply from Vivint

Thank you, Liz, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Kay Harris

It has been a good experience. Easy to do business with. Easy to use.

6 years ago

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Reply from Vivint

Thank you, Kay, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Allen

Great system with an outstanding response time and excellent customer service.

6 years ago

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Reply from Vivint

Thank you, Allen, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Hope

Very positive when we needed help and great customer service.

6 years ago

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Reply from Vivint

Thank you, Hope, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Mary Jane Baker

I am very happy with Vivint. The system is easy to use and simple to operate

6 years ago

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Reply from Vivint

Thank you, Mary, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Robert Denterlein

Great company and equipment. Alerted us to a fire, and saved our lives.

6 years ago

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Reply from Vivint

Thank you, Robert, for your feedback! It is so good to know that you're enjoying your system. We are happy to hear the system helped in the event of the fire and no one was hurt. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Thomas Pusateri

They are timely in getting back with you if there is a problem.

6 years ago

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Reply from Vivint

Thank you, Thomas, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Stephan How

Love it, it works better than I thought. For the money, it's a great value.

6 years ago

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Reply from Vivint

Thank you, Stephan, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Patricia

Love the security in having Vivint. Easy to use. Well worth the money.

6 years ago

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Reply from Vivint

Thank you, Patricia, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Brian Miami, OK

Easy to operate. When the internet goes down sometimes the system doesn't work accurately.

6 years ago

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Reply from Vivint

Thank you, Brian, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Peggy Lubbock, TX

I can control it from my phone. Every time I've called they've taken care of my problem.

6 years ago

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Reply from Vivint

Thank you, Peggy, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Telmo

Its excellent. Every time I need anything they they quickly respond.

6 years ago

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Reply from Vivint

Thank you, Telmo, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 8th, 2020

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anonymous

They're very informative and I haven't had any problem with them.

6 years ago

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Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 8th, 2020

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anonymous

It's seems to be simple and reliable. They're always very pleasant.

6 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Rachelle

They're very responsive. Top notch technology security features.

6 years ago

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Reply from Vivint

Thank you for your feedback Rachelle! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Dawn

Vivint is quick to communicate with us. I like the service overall.

6 years ago

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Paul

We like the doorbell so we know who is out there on the front porch. It's very dependable.

6 years ago

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Reply from Vivint

Thank you for your feedback Paul! We are so glad to hear how you're enjoying your doorbell camera. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Bruce

They are very informative and helpful. The door video camera could be better.

6 years ago

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Reply from Vivint

Thank you for your feedback Bruce! We are so glad to hear about your experiences with us and your thoughts on your doorbell camera. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Martha

It works. If I ever have a problem I call them and they take care of it.

6 years ago

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Reply from Vivint

Thank you for your feedback Martha! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Terri

I've had it for three years now and it's good, I like the price.

6 years ago

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Reply from Vivint

Thank you for your feedback Terri! We are so glad to hear about your experiences with us through the three years you've been our customer. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Anonymous

It's dependable and works and they gave me a good deal on it.

6 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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M

If I have a problem, I don't have a long wait time, I get service very fast. Keep up the good work.

6 years ago

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Reply from Vivint

Thank you for your feedback M! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 5th, 2020

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Michael

Problems have always been resolved with my equipment and great customer service

6 years ago

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Reply from Vivint

Thank you for your feedback Michael! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Conell

Very Good Experience. Best security system I have ever had.

6 years ago

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Reply from Vivint

Thank you for your feedback Conell! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 5th, 2020

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Priscilla

Excellent security system. They know exactly what they're doing.

6 years ago

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Reply from Vivint

Thank you for your feedback Priscilla! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Arpad

It works fairly well. We've has some issues with the temperature controls and it needs to be adjusted periodically.

6 years ago

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Reply from Vivint

Thank you for your feedback Arpad. We appreciate you letting us know about your experiences with your system, and we would love to look into your concerns with your thermostat further. Please contact our chat team using this link:

Feb. 23rd, 2020

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star star star star star

David

It's easy to operate and they are quick to respond. Overall it's fine.

6 years ago

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star star star star star

Anonymous

Easy to use and easy to troubleshoot. I've never had any problem with it.

6 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with your system. Don't forget to contact our chat team to get your referral code that can lead to great perks. You can reach them through this link:

Feb. 23rd, 2020

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Amber

The customer service is good and so is the price and it's easy to use.

6 years ago

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Reply from Vivint

Thank you for your feedback Amber! We are so glad to hear about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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star star star star star

Cynthia

Like the doorbell camera and that I can set the alarm from my phone.

6 years ago

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star star star star star

Michael

Easy to use, We fell safe and secure. Convenient with the phone app.

6 years ago

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Reply from Vivint

Thank you, Michael, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Feb. 14th, 2020

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Rodney Robinson

Awesome this system does more than the average and not complicated to use

6 years ago

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Reply from Vivint

Thank you, Rodney, for your feedback! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Feb. 14th, 2020