Vivint: Read 8,283 User Reviews From Real Homeowners

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Verified Customer

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Barbara

I like the inner camera system. That's number one. But also the response time.

6 years ago

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Verified Customer

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Evelyn

Anytime we have had any problems, they seem to fix it right away.

6 years ago

Reply from Vivint

Thank you for your feedback Evelyn! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your referral code that can lead to some great perks.

Apr. 22nd, 2020

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Verified Customer

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Steven

The security equipment is easy to use. Sometimes it's hard to get to customer support.

6 years ago

Reply from Vivint

Thank you for your feedback Steven! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 800-216-5232 to get your referral code that can lead to some great perks.

Apr. 22nd, 2020

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Verified Customer

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Bridget Carencro, LA

I love the mobile ability. Customer support has always been helpful.

6 years ago

Reply from Vivint

Thank you, Bridget, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

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Verified Customer

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Tony North Ridgeville, OH

I really like being able to monitor it from my phone and the price.

6 years ago

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Verified Customer

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Laura Danelle Ramirez

The system has worked very well and everyone at Vivint has been so nice

6 years ago

Reply from Vivint

Thanks for the feedback, Laura! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Kenneth

Excellent company and excellent value and excellent service!!

6 years ago

Reply from Vivint

Thanks for the feedback, Kenneth! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Tyler

Great, because i can unlock my door from the car when I'm close by

6 years ago

Reply from Vivint

Thank you for your feedback Tyler! We are so glad to hear how you're enjoying your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

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Verified Customer

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G Caceres

Excellent system and service... very happy i went with Vivint.

6 years ago

Reply from Vivint

Thank you for your feedback G! We are so glad to hear how you're enjoying your system. When you have a chance, give us a cal at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

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Verified Customer

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Jose

Vivint knows that they are doing. The best thing is their cameras.

6 years ago

Reply from Vivint

Thanks for the feedback, Jose! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Robert Meadows

Horrible technical issues and bad service. The people that work with them are nice and patient probably due to the overwhelming amount of bad responses to the service.

6 years ago

Reply from Vivint

Thank you for your feedback, Robert. We'd like to see how we can assist you with your Car Guard. Please call us at 18002165232.

Apr. 14th, 2020

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Verified Customer

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Matthew

Its reliable and easy to use. Anytime I call they're always able to help.

6 years ago

Reply from Vivint

Thanks for the feedback, Matthew! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Clarence

They answer my questions when I need them to and are pretty polite about it.

6 years ago

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Verified Customer

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anonymous

I haven't had any problems. They seem to be able to answer any question I have.

6 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

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Verified Customer

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Bill Lauster

Reliable, easy to understand instructions, polite and friendly

6 years ago

Reply from Vivint

Thanks for the feedback, Bill! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Andy Chinyere

Prompt Responses, Friendly Services and Dependable and Reliable

6 years ago

Reply from Vivint

Thanks for the feedback, Andy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Yvonne Baker

I love being able to access my home from my phone and see what's going on

6 years ago

Reply from Vivint

Thanks for the feedback, Yvonne! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Sandra Lecroy

No issues with their service was notified when our home was broken into

6 years ago

Reply from Vivint

Thanks for the feedback, Sandra! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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robert kamenicky

vivint updates the system when new things come out they have good service

6 years ago

Reply from Vivint

Thanks for the feedback, Robert! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Ortecia Talley

Very good if there was or is problem they re quick to respond.

6 years ago

Reply from Vivint

Thanks for the feedback, Ortecia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Marsha Gibbons

Good service always there to chat if you have issued and quick to resolve

6 years ago

Reply from Vivint

Thanks for the feedback, Marsha! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

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Verified Customer

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Linda Ambriz

Vivint has been awesome, customer service is always on point

6 years ago

Reply from Vivint

Thanks for the feedback, Linda! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

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Verified Customer

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Irma

Always alert to my account. knowledgeable very courteous, excellent serice.

6 years ago

Reply from Vivint

Thanks for the feedback, Irma! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 25th, 2020

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Verified Customer

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Aaron Avis, PA

They have back up internet. They always answer my questions. The battery is back up quickly.

6 years ago

Reply from Vivint

Thank you, Aaron, for your feedback! It is so good to know that you're enjoying your system and our services. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 19th, 2020

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Verified Customer

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Shaun

It was cheaper than the rest. I've never had any problems they are very attuned to details.

6 years ago

Reply from Vivint

Thank you for your feedback Shaun! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Barbara Wheeler

Love it. Feel secure and protected. Very reliable to me and my family.

6 years ago

Reply from Vivint

Thanks for the feedback, Barbara! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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AVERIA

I like it, no complaints. Does what I need it to do, love the notification sounds!

6 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Anthony

Quality of Service from technicians has been excellent!!!!! Customer service not as good.

6 years ago

Reply from Vivint

Thanks for the feedback, Anthony! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Brenda

I have had good experiences with Vivint. I call in. I get good customer service

6 years ago

Reply from Vivint

Thanks for the feedback, Brenda! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Clovis Begley

Received friendly and accurate service, our problem was resolved.

6 years ago

Reply from Vivint

Thanks for the feedback, Clovis! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Jan Cristina Gustafson

prompt to respond to alarms. always polite and professional.

6 years ago

Reply from Vivint

Thanks for the feedback, Jan! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Jonelle Marks

Vivint is an outstanding company. The quality of their service is exceptional.

6 years ago

Reply from Vivint

Thanks for the feedback, Jonelle! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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L. Pond

System works as described by salesperson with no problems since installed.

6 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Leroy

They are very professional and courteous. Very eager to get issues revolved.

6 years ago

Reply from Vivint

Thanks for the feedback, Leroy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Mary Lee

When ever my alarm going off Vivint always answer right away

6 years ago

Reply from Vivint

Thanks for the feedback, Mary! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Mario

Excellent customer service and great service for the monthly fee.

6 years ago

Reply from Vivint

Thanks for the feedback, Mario! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Pat Riffe

Very good, excellent service, customer service personnel is superior

6 years ago

Reply from Vivint

Thanks for the feedback, Pat! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Timothy Costanza

Easy to reach, easy to work with and would recommend them to a friend.

6 years ago

Reply from Vivint

Thanks for the feedback, Timothy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Thomas Woods

Excellent customer service...always available when we have called

6 years ago

Reply from Vivint

Thanks for the feedback, Thomas! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Steve

The experience has been fine. I have had no issues with the system since it was put in.

6 years ago

Reply from Vivint

Thanks for the feedback, Steve! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Titilayo Adesigbin

Excellent. It's been good since I changed from ADT to Vivint

6 years ago

Reply from Vivint

Thanks for the feedback, Titilayo! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Virginia Haag

Customer service is terrific! Installation techs are amazing!

6 years ago

Reply from Vivint

Thanks for the feedback, Virginia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Vanessa Carias

My experience with Vivint has been full on amazing! Great customer service.

6 years ago

Reply from Vivint

Thanks for the feedback, Vanessa! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Tony

Unsatisfactory, unprofessional. I had a confirm appointment but nobody came or call ka. I need to call them to find out what is going on

6 years ago

Reply from Vivint

Thank you for your feedback, Tony. We'd like to see how we can assist you. Please call us at 18002165232.

Mar. 16th, 2020

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Verified Customer

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Yuleidys

Really good , good service, good equipment, my experience with Vivint is good

6 years ago

Reply from Vivint

Thanks for the feedback, Yuleidys! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Gerald Bloomfield, NM

They're very prompt and efficient. We have no problems whatsoever.

6 years ago

Reply from Vivint

Thanks for the feedback, Gerald! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Hadley

As home security, Vivint works fine. But it seems to be interfering with my home WiFi.

6 years ago

Reply from Vivint

Thanks for the feedback, Hadley! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Marie perkins

Very good Customer service Price is OK can be a little bit lower to compete with other companies

6 years ago

Reply from Vivint

Thank you for your feedback Marie! We appreciate you letting us know about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 10th, 2020

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Verified Customer

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ann

good,easy to access, confidence,affordable,quality cameras are great

6 years ago

Reply from Vivint

Thank you for your feedback Ann! We are so glad to hear how you're enjoying your system. When you can, give us a call at 1-800-216-5232 to get your referral code. It can lead to some great perks.

Mar. 10th, 2020

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Verified Customer

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Marla Brown

Great customer service and technicians and sales representatives

6 years ago

Reply from Vivint

Thanks for the feedback, Marla! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

Vivint Reviews