Vivint: Read 8,283 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

John Canton, OH

It is good. Whatever you want, when you make a call they get it right to you.

6 years ago

Reply from Vivint

Thank you for your feedback John! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Carolyn Peoria, IL

It's easy to use. Contract is too long and cost is too high.

6 years ago

check_circle

Verified Customer

star star star star star

Walter Muscatine, IA

The app is great. Customer support always do what I ask them to do.

6 years ago

check_circle

Verified Customer

star star star star star

Scott Rockville, MD

They have the right type of product at the right price. The app is great.

6 years ago

Reply from Vivint

Thank you for your feedback Scott! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Shannon Glenbrook, NV

Customer service is very helpful and the system works and gives me peace of mind.

6 years ago

Reply from Vivint

Thank you for your feedback Shannon! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

check_circle

Verified Customer

star star star star star

Angela Harker Heights, TX

I've never had any problem with customer service. My cameras are great.

6 years ago

Reply from Vivint

Thank you for your feedback Angela! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Jimmie Flint, MI

We took the offer at the time when they came to the door. Customer service were knowledgeable.

6 years ago

Reply from Vivint

Thank you for your feedback Jimmie! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Jacqueline Hunte Ellenwood, GA

Very user friendly - immediate responses- great customer service

6 years ago

Reply from Vivint

Thank you, Jacqueline, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Janet

Very good, occasional issues but service is friendly and responsive.

6 years ago

Reply from Vivint

Thank you for your feedback Janet! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Pamela Penn Romulus, MI

Very pleased with all of the features and service that I have with vivint.

6 years ago

Reply from Vivint

Thank you for your feedback Pamela. We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

r jason biddle Georgetown, KY

experience has been very good. user friendly, eaily contacted any hour of day

6 years ago

Reply from Vivint

Thank you for your feedback Jason! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Ron Laughlin Tupelo, MS

Great. Love being able to control A/C, doors and panel from iPhone

6 years ago

Reply from Vivint

Thank you for your feedback Ron! We appreciate you letting us know how you're enjoying controlling your home from the app. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Tatiana Goldovsky Reston, VA

Good reliable fast to respond and friendly. Thank you for service

6 years ago

Reply from Vivint

Thank you for your feedback Tatiana! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Tommy Nederland, TX

Satisfied and pleased with the representatives when I call for help.

6 years ago

Reply from Vivint

Thank you for your feedback Tommy! We are so glad to hear about your experiences with us when you have called. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

58 Anchorage, AK

Very positive. When I have had issues they were patient and helpful.

6 years ago

Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Dennis Brea, CA

Excellent customer service. When I chat or call I get good technical help.

6 years ago

Reply from Vivint

Thank you, Dennis, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Donald McConnell Killeen, TX

My house is very secure and helps knowing the house is secure when I sleep.

6 years ago

Reply from Vivint

Thank you, Donald, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Jack W. Mills Mission Viejo, CA

Excellent! Every visit or live discussions are highly professional.

6 years ago

Reply from Vivint

Thank you, Jack, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Barbara South Holland, IL

They just seem to answer our questions and they, at this time, have helped us.

6 years ago

Reply from Vivint

Thank you, Barbara, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Susan Broken Arrow, OK

Very good. Fast. Efficient. Offered to return deadbolt for us. We gave to him.

6 years ago

Reply from Vivint

Thank you, Susan, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Victor Prado Hobbs, NM

Easy to use, reliable, great customer service and good price

6 years ago

Reply from Vivint

Thank you, Victor, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Dannie Dempsey Richmond, VA

Service has been professional and very helpful on all calls.

6 years ago

Reply from Vivint

Thank you, Dannie, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Dennis Turner Woodbridge, VA

Excellent Customer Service, talk you through diagnostics and fix.

6 years ago

Reply from Vivint

Thank you, Dennis, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Evelyn Muegge Norfolk, NE

I have never had a break- in. It does tell me when I have left a door open.

6 years ago

Reply from Vivint

Thank you, Evelyn, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

F M Valle Robstown, TX

I have had no problems with my system. I really like the smoke alarm feature.

6 years ago

Reply from Vivint

Thank you, F M, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

James Koepke Beloit, WI

Excellent. Always there when we have a question or a problem.

6 years ago

Reply from Vivint

Thank you, James, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Jendayi Alleyne Houston, TX

Good service, great experience with customer service, always checking on me

6 years ago

Reply from Vivint

Thank you, Jendayi, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Joe Blow Decatur, AL

Good customer service, equipment a little pricey. Operational things get sketchy with the cameras.

6 years ago

Reply from Vivint

Thank you, Joe, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Linda Cheyenne, WY

Our tech that comes to the house is great, I can't say there same for the phone techs.

6 years ago

Reply from Vivint

Thank you, Linda, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Nestor E. Mena Clayton, NC

Satisfied, have had this service for the last 4 years. Quality product.

6 years ago

Reply from Vivint

Thank you, Nestor, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Robert Louisville, KY

Great. Are there when needed. Excellent in securing my home

6 years ago

Reply from Vivint

Thank you, Robert, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Sandra Sheppard Wichita, KS

Very good any time the alarm has gone off they are quick to respond

6 years ago

Reply from Vivint

Thank you, Sandra, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

sheila clegg Wynne, AR

great, they are always perfessional when calling me or me calling them.

6 years ago

Reply from Vivint

Thank you, Sheila, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Steve Kansas City, MO

Amazing product service and reliable a trendsetter in home security

6 years ago

Reply from Vivint

Thank you, Steve, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Edwina Baltimore, MD

My question are answered promptly and timely. The system is accurate as far as what's going on.

6 years ago

Reply from Vivint

Thank you for your feedback Edwina! We are so glad to hear how you're enjoying your system and about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star_border

Robert Springfield, MO

Definitely trustworthy. They made me a good offer and the system is easy to use.

6 years ago

Reply from Vivint

Thank you for your feedback Robert! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star_border

Karen Loma Linda, CA

Easy to install and understand. Anytime there is an issue, I'm always contacted.

6 years ago

Reply from Vivint

Thank you for your feedback Karen! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Normagene Moreno Valley, CA

My house is secure. I know they are there to answer my questions.

6 years ago

Reply from Vivint

Thank you for your feedback Normagene! We appreciate you letting us know about your experiences with us and how your system helps you to feel peace of mind. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Clarissa Sugar Land, TX

Like the simplicity. They take care of any problems when I request something.

6 years ago

Reply from Vivint

Thank you for your feedback Clarissa! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

David Mechanicsville, VA

Vivint has worked perfectly. It's easy to use and I feel secure with it.

6 years ago

Reply from Vivint

Thank you for your feedback David! We are so glad to hear about your experience with your system and how it helps you to feel more secure. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Melvin

Vivint is really fast to respond to issues. You know you're safe.

6 years ago

Reply from Vivint

Thank you for your feedback Melvin! We appreciate the opportunity that we have to protect your home and family. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Larry Glendale, AZ

My security works all the time They take care of me when I call.

6 years ago

Reply from Vivint

Thank you for your feedback Larry! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Thomas

Any time I've had a problem, I call and get an immediate response.

6 years ago

Reply from Vivint

Thank you, Name, for your feedback! It is so good to know that you're enjoying your system and our services. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Anonymous

The cameras are of good quality. Customer service were responsive when I needed them.

6 years ago

Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Judy

Equipment is easy to operate. I like the ability to check when I'm not there.

6 years ago

Reply from Vivint

Thank you, Genette, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Tremaine

Anytime I have an issue they would solve it efficiently and very fast. Equipment is up to date.

6 years ago

Reply from Vivint

Thank you, Tremaine, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Analyn

Equipment is user friendly and customer service calls you back right away.

6 years ago

Reply from Vivint

Thank you, Analyn, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Grady Liberty, MO

The system is easy and when we've asked a question we've gotten an answer.

6 years ago

Reply from Vivint

Thank you, Grady, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Michael Brandon, MS

The equipment works fine but it takes too long to get responses from customer service

6 years ago

Reply from Vivint

Thank you, Michael, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Anonymous Lexington, KY

Always prompt, always courteous, and always there when I need them.

6 years ago

Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

Vivint Reviews