Vivint: Read 8,283 User Reviews From Real Homeowners

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Verified Customer

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Dignan

My experience was easy and quick , quick and easy. Oh and quick and easy

6 years ago

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Beka Doolittle

Fair equipment but not the best. I wish it picked up motion. That's the part they needs to be addressed.

6 years ago

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Paula J Walsh

EXCELLENT!!! We had a great experience with the salesperson & installer!

6 years ago

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Melvin Byrd

Very vigilant at home, away and quick response when needed.

6 years ago

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William E Taylor

The system is very well designed and gives peace its really good for seniors

6 years ago

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Kenneth

How easy it is to use for myself and my family. I would recommend to others.

6 years ago

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Joe

Very responsive customer service as well as very responsive alarm service.

6 years ago

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Wes Godwin

excellent experience with the company providing the system and installing it.

6 years ago

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Thornton

I have had great service and can call at any time if there is a problem.

6 years ago

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Sharon

Good response time.... appreciated the call from the company....

6 years ago

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Daniel Walker

panel went out, no help from call center said would be 10 to 12 months before repair possible. Salesman came by and cancelled service and installed New Equipment.

6 years ago

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Tony

Everything is working. I like the app. Everything is easy to use.

6 years ago

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Kimbreyana

It’s somewhat trendy. I like the app being able to control my home.

6 years ago

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MJ

Great, been very pleased with the cutomer service and quality of the product

6 years ago

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Ramanpreet shembatt

Vivint Alert me all the time when someone is around our house.

6 years ago

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S. Harper

My experience has been that it picks up everything, people passing by, cars, I mean everything.

6 years ago

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Betty Majors

I thank it is the best it let me know what happen at my home all day and night

6 years ago

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Claudie C Galbreth

I have been satisfied every time I have had to contact Vivint for anything.

6 years ago

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DR. TERRY C. L. FARQUHAR

Excellent product, smooth workflow, good images, minimal delay.

6 years ago

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Elisa Daher

Its alright it won't let me turn off the deter, I turn it off and it goes back on, also it goes off line quite a bit

6 years ago

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Guillermo

It started off a little shakey but has since improved greatly. I love my system

6 years ago

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Jennifer Wasilla, AK

Very professional and courteous. Have always handled everything needed

6 years ago Edited January 1, 2022

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Jenny Jent

Great, love it! It's so easy and convenient to use. We feel very safe!

6 years ago

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Jimmie

Great customer service very friendly staff would highly recommend

6 years ago

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Judy

Not what I expected out side Camera keeps going off line doesn't catch everything on Doorbell Camera

6 years ago

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Kate Mahrholz

Great. The quality of service, the quality of the equipment is great.

6 years ago

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Krystien Cole

Great service! Problems are handled efficiently and customer service is great!

6 years ago

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Kyle

They have been AMAZING! Best home security system I've ever had.

6 years ago

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Leslie

The clearness of the pictures provided by the cameras in relation to the previous cameras I had.

6 years ago

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Linda Fermin

very good, had to call customer service and they were very helpful

6 years ago

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Angela

It was a great experience! Jonah was awesome and the tech was polite.

6 years ago

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anthony martinez

worst experiance I have ever had in my life. They don't return calls. Or will not call you back when they say they will. They bully you to do what they want only.

6 years ago

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art Jones

Great. We have had a great experience and really like our new setup.

6 years ago

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Tim

Fast customer service, and incredibly innovative products that are easy to use

6 years ago

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Chelsea Newton

Vivint has been a service that has been quality and user friendly. Thank you

6 years ago

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Rena

Good service bad service rep. Wasnâ€™t informed about the hard credit check even after I asked the rep.

6 years ago

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Brock Swims

Good. Helpful and reasonably priced for the services offered.

6 years ago

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Tracy Turner - Kelley

Itâ€™s not as good as made out to be the cord on my monitor sensor went out two days after getting my setup I reached out to the seller with no help at all

6 years ago

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Cristina

Customer service, service the way I was treated the the ease of equipment

6 years ago

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Desire Coertse

Vivint is real good. The live feed just takes to long to upload on the app.

6 years ago

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maritza

Not good the attention on the phone is poor the cameras is frozen the camara broke my outlet to many problems

6 years ago

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Jay

Equipment does itâ€™s job. Cameras work well with good picture quality.

6 years ago

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Edyta

I love the system and the cameras and the ease of navigating.

6 years ago

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Pat

Very simple to use. The phone app is probably the best feature for this system.

6 years ago

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Seth Inman

Itâ€™s been great. No issues. Friendly staff and service. Low price.

6 years ago

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Jennifer

Vivint has been great, so glad we chose this company for our security needs.

6 years ago

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Jim English

Good - they did not secure my thermostat to wall... hole from previous thermostat too big

6 years ago

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Matthew

Initial service great was sold on the product. Paid for a garage door opener still havenâ€™t received jt

6 years ago

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LaTisha Waddell

Great! I wish they had a better customer service. It is difficult even when calling them.

6 years ago

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Bobbie Ladd

I was told I would get credit for my ring doorbell I got nothing. I was told that the guy would come back and add a sign he never did.

6 years ago

Vivint Reviews