Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Keith Holly Springs, NC

It seems to be working as promised so far, but they haven't followed through on a few things.

8 years ago

Reply from Guardian Protection

Hi Keith, thank you for taking the time to review your experience with Guardian Protection Services. If there is anything else we can help with please message us here. We want to make sure you are 100% satisfied!

Aug. 10th, 2018

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Verified Customer

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Marie Murrysville, PA

They are always there, and the equipment is the best, it works.

8 years ago

Reply from Guardian Protection

Hi Marie,

I'm so glad to hear the security services have been reliable and easy to use. We hope the system brings you the peace of mind you deserve every day.

Aug. 10th, 2018

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Verified Customer

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Tammy

They always answer my call in a timely manner, and it's easy to use.

8 years ago

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Verified Customer

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Anonymous Saline, MI

installer ricardo was awesome helped me with all apps and was patient

8 years ago

Reply from Guardian Protection

Hello,

Thank you for the feedback on your installation experience with Ricardo! It always makes our day to hear of another satisfied customer. Have a safe day!

Jul. 18th, 2018

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Verified Customer

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Vivian Allen

I like it and the equipment works. They come out when you call them.

8 years ago

Reply from Guardian Protection

Hi Vivian,

Thank you for being a part of the Guardian Protection family! We appreciate your loyalty and feedback. Have a great day!

Jul. 11th, 2018

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Verified Customer

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Dee Bosold Temple, PA

They are very reliable.Their customer service is really good.

8 years ago

Reply from Guardian Protection

Hi Dee,

Thank you for taking the time to review Guardian Protection Services. Our goal is to provide you with quality, reliable services that provide you with peace of mind every day!

Jul. 11th, 2018

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Verified Customer

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Daniel Pearson New Braunfels, TX

The install is quick and fast. It integrates very easily and you can do things from Apple with it..

8 years ago

Reply from Guardian Protection

Hi Daniel,

Thank you for the feedback on your installation with Guardian. I'm glad to hear you are enjoying the more technical aspects of your services, have a safe day!

Jul. 11th, 2018

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Verified Customer

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Kathy

The installer was very friendly and helped me to understand everything I needed to know.

8 years ago

Reply from Guardian Protection

Hi Kathy,

Thank you for the great feedback regarding your installation. We welcome you to the Guardian family and look forward to providing you with peace of mind.

Jul. 10th, 2018

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Verified Customer

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Robert Havens

We had an outdoor camera that got full of water and they never came to fix it and that was three years ago. Even though I still have it I do not recommend them to anyone.

8 years ago

Reply from Guardian Protection

Hi Robert,

I'm very sorry to hear you had a less than spectacular service experience with Guardian. Please private message your address of services if you are interested in having a service visit.

Jul. 9th, 2018

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Verified Customer

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Alba Jaramillo

They have excellent customer service and the system is easy to work with.

8 years ago

Reply from Guardian Protection

Hi Alba,

I'm glad to hear the security system has proven user-friendly for you. Our goal is to provide you with top-notch security and convenience every day.

Jul. 10th, 2018

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Verified Customer

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Brian Mccabe

The customer service has been great and we haven't had any issues.

8 years ago

Reply from Guardian Protection

Hi Brian, thank you for sharing your experience, we appreciate the feedback. Have a safe day!

Jul. 10th, 2018

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Verified Customer

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John Colclough

Their customer service has been very responsive. It all works fine.

8 years ago

Reply from Guardian Protection

Hi John, thank you for the great feedback. Our goal is to delight each customer on every interaction along the way.

Jul. 10th, 2018

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Verified Customer

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Joe Lombardo Philadelphia, PA

Long time customer, never had a problem, great response time.

8 years ago

Reply from Guardian Protection

Hi Joe, thank you for for your feedback and for being a long-term customer. We appreciate you and hope the system brings you peace of mind.

Jun. 4th, 2018

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Verified Customer

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Barry Medina, OH

There customer service has been great the few times I have called.

8 years ago

Reply from Guardian Protection

Hi Barry, thank you for taking the time to leave Guardian Protection Services a review. We appreciate your input and value your business, have a safe day!

Jun. 4th, 2018

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Verified Customer

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K.Q. Pflugerville, TX

Easy to use system and friendly customer service, plus great phone app

8 years ago

Reply from Guardian Protection

Hi K.Q.

Thank you for the great feedback! I'm glad to hear the staff has been helpful, the phone app is a really great feature for on-the-go control of your security system, enjoy!

Jun. 4th, 2018

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Verified Customer

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Tazz Wilson Fountain Inn, SC

They need to update their equipment, but they are pretty prompt in the service department.

8 years ago

Reply from Guardian Protection

Hi Tazz, thank you for choosing Guardian Protection for your security needs. We are always happy to discuss any upgrades you may be looking for, just give us a call at 1-800-PROTECT!

May. 21st, 2018

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Verified Customer

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Brenda Lawson Pineville, WV

They do a pretty good job taking care of you and they come out when you need them.

8 years ago

Reply from Guardian Protection

Hi Brenda, thank you for the customer testimonial! We appreciate your business and hope you have a great day.

May. 21st, 2018

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Verified Customer

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Elmer Berish Coal Center, PA

The installer was very knowledgeable, I've had no problems with anything.

8 years ago

Reply from Guardian Protection

Hi Elmer, thank you for the compliments on your security system installation. We are proud to have you as a customer and look forward to providing you with peace of mind.

May. 21st, 2018

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Verified Customer

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Ethel Dobbins Lexington, SC

I have to call them, but they always answer all of my questions when I do.

8 years ago

Reply from Guardian Protection

Hi Ethel, thank you for the review of your customer support from Guardian Protection. Our care team is here for extended hours, 7 days a week, anytime you may need to give us a call.

May. 21st, 2018

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Verified Customer

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Cynthia Wheeler Tipp City, OH

It's good equipment and they always come through with their service.

8 years ago

Reply from Guardian Protection

Hi Cynthia, thank you for reviewing your experience with Guardian Protection. We value you as a customer and please let us know if you ever have questions on your services.

May. 22nd, 2018

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Verified Customer

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Anonymous Concord, NC

Great customer service. Really cares about customer satisfaction.

8 years ago

Reply from Guardian Protection

Hello,

Thank you for leaving feedback for Guardian Protection. I'm sorry to hear there was some confusion during the sale and installation process. Please private message me your address of service if I can assist.

Apr. 9th, 2018

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Verified Customer

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Mike S

Always available when needed. Issues resolved with friendly agents.

8 years ago

Reply from Guardian Protection

Hi Mike, thank you for being a part of the Guardian Protection family! We are honored to help protect what matters most to you, anytime of the day.

Apr. 30th, 2018

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Verified Customer

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JCD Dayton, OH

Thorough monitoring, current technology, remote access and oversight

8 years ago

Reply from Guardian Protection

Hi JCD, thank you for reviewing Guardian Protection on Best Company! We are honored to help protect what matters most to you.

Apr. 16th, 2018

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Verified Customer

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Satisfied customer Rochester, NY

Guardian has shown personal care and dedication to me as a customer

8 years ago

Reply from Guardian Protection

Hi, thank you so much for the great customer testimonial. At Guardian, we are proud to help protect what matters most to you every day!

Apr. 9th, 2018

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Verified Customer

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J.Ruiz San Antonio, TX

Very satisfy with prices and was guarantee no price increases in the future!

8 years ago

Reply from Guardian Protection

Hello, thank you for taking the time to leave Guardian Protection a review on Best Company. We also love the price-lock and hope the system brings you peace of mind.

Apr. 9th, 2018

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Verified Customer

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bud Lewes, DE

great service easy to deal with doesn't take long to get to a real person

8 years ago

Reply from Guardian Protection

Hi Bud, thank you for the great review! We strive to provide the lowest wait time possible for customer care, we are glad that's what you experienced.

Mar. 26th, 2018

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Verified Customer

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Fern La Porte, IN

amazing customer service, went above and beyond correcting an error.

8 years ago

Reply from Guardian Protection

Hi Fern, what a great testimonial! We are always happy to help you out when you need assistance.

Mar. 12th, 2018

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Verified Customer

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Greg Leesburg, VA

From installation to general questions, I have had a wonderful experience.

8 years ago

Reply from Guardian Protection

Hi Greg, thank you for sharing your wonderful experience with us here at Guardian. We appreciate your business!

Mar. 13th, 2018

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Verified Customer

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Attila Nyilas Evans City, PA

I used it previously, and I now have the same equipment that I had before, but improved.

8 years ago

Reply from Guardian Protection

Hi Attila, thank you for keeping Guardian Protection! We are honored to help protect you wherever you may go.

Mar. 14th, 2018

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Verified Customer

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Troy Purnell Millersville, MD

It was affordable. It seems to be up to date equipment, and they seem to be knowledgeable.

8 years ago

Reply from Guardian Protection

Hi Troy, thank you for choosing Guardian Protection for your security needs! We are proud to provide you peace of mind and help protect what mattes most.

Mar. 9th, 2018

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Verified Customer

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taramsu Canton, OH

I feel they have my back, they have always been very helpful

8 years ago

Reply from Guardian Protection

Hello,

We definitely have your back at Guardian, thank you for being a valued customer!
We are honored to help protect what you value most in life.

Feb. 5th, 2018

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Verified Customer

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A. Brown Ormond Beach, FL

Awesome service, great customer service. Love the security system!!

8 years ago

Reply from Guardian Protection

Thank you for the review! We appreciate your business and are honored to help protect what you value most.

Jan. 29th, 2018

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Verified Customer

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KS Austin, TX

The install was quick and easy. And, the ease of use is simple.

8 years ago

Reply from Guardian Protection

Hi KS,

I'm so glad to hear the install went smoothly for you and the system is easy to use. We hope the system brings you peace of mind.

Jan. 29th, 2018

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Verified Customer

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David Janitor Granby, CO

Good service fom Guardian, poor service, lack of system knowledge by their subcontractor, Meridian.

8 years ago

Reply from Guardian Protection

Hi David,

Thank you for the feedback, I will make sure to pass this along to operations management. At Guardian, we are passionate about providing you with award-winning security monitoring.

Jan. 15th, 2018

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Verified Customer

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Cassaundra Ruther Glen, VA

Polite and efficient and on time. Knowledgeable about the equipment

8 years ago

Reply from Guardian Protection

Hi Cassaundra,

Thank you for being a valued customer! We appreciate your feedback and your business.

Jan. 15th, 2018

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Verified Customer

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Tony Middletown, OH

We have not had any issues with Guardian and the security system is easy to use. We really like it.

8 years ago

Reply from Guardian Protection

Hi Tony, thank you for taking the time to leave a review for Guardian on Best Company! We are so glad to hear you are enjoying the services.

Jan. 15th, 2018

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Verified Customer

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Not clear of the question Fort Mill, SC

Good experience with selection, installation & training with the system

8 years ago

Reply from Guardian Protection

Hello,

I'm glad to hear your Guardian representative took the time to train you on your new security system. Customer satisfaction is always our goal!

Sincerely,
Nathan D
Customer Satisfaction Advocate

Jan. 9th, 2018

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Verified Customer

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Lauren Bowie, MD

Service and attention to my requests has been excellent. Service has been prompt and quick.

8 years ago

Reply from Guardian Protection

Hi Lauren,

Thank you for the review, we are glad you are enjoying the services!

Sincerely,
Nathan D
Customer Satisfaction Advocate

Jan. 9th, 2018

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Verified Customer

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Lauren Rochester, PA

The camera hasn't been working, and it doesn't record video unless there is a possible break in, and it doesn't zoom. Not worth the money at all.

8 years ago

Reply from Guardian Protection

Hi Lauren,

Thank you for the valuable feedback. I'm sorry to hear you are unsatisfied with the cameras. We do offer a SVR recording unit for constant recording of video clips, please give us a call at 1-800-PROTECT if you would like to learn more.

Sincerely,
Nathan D
Customer Satisfaction Advocate

Jan. 9th, 2018

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Verified Customer

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Marty Cincinnati, OH

The customer service is superb, and I appreciate the thoroughness.

8 years ago

Reply from Guardian Protection

Hi Marty,

Thank you for the review! We appreciate your business everyday.

Sincerely,
Nathan D
Customer Satisfaction Advocate

Jan. 9th, 2018

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Verified Customer

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Tanner Schmidt South Jordan, UT

The service was already installed in the home I got. I guess it's ok.

8 years ago

Reply from Guardian Protection

Hi Tanner,

I'm happy to hear you activated your Guardian Protection security system. Please let us know if you ever have questions, our customer care team works extended hours 7 days a week to assist!

Sincerely,
Nathan D
Customer Satisfaction Advocate

Jan. 3rd, 2018

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Verified Customer

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Amanda Greensboro, NC

They are very efficient in servicing my needs as a customer.

8 years ago

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Verified Customer

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Justin Brown Frederick, MD

They are very helpful and explain what they are dong in detail.

8 years ago

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Verified Customer

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Colb Elkton, MD'

Customer service has been great would recommend for the services offered

8 years ago

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Verified Customer

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Jon Falls Church, VA

Great customer service. And the security system works very well

8 years ago

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Verified Customer

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Tony Castro Motors San Antonio, TX

Very simple and easy to use. Great to control off your cell

8 years ago

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Verified Customer

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Eva Dumfries, VA'

There should be more collaboration between the cable company, GPS and the GPS sales representative.

8 years ago

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Verified Customer

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Karen Wicks 28677

I like it, it's a good system. The man that came and hooked it up was nice too.

8 years ago

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Verified Customer

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Arivudai Ramachandran Skillman, NJ

They're very trustworthy and their customer support is very good. Our experience has been good.

9 years ago

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Verified Customer

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Harry Quinn Franklinville, NJ

Good service, excellent service technicians. Good service plan.

9 years ago

Guardian Protection Reviews