Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Janet

The customer service is friendly and efficient. It works and is reliable.

7 years ago

Reply from Guardian Protection

Hi Janet,

Thank you for taking the time to leave a 5 star review. Guardian Protection appreciates your feedback and business very much.

Jul. 16th, 2019

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Verified Customer

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Jackson Upper Marlboro, MD

Great customer service. Technicians were very knowledgeable and resourceful.

7 years ago

Reply from Guardian Protection

Hi Jackson,

Thank you for taking the time to leave 5 star feedback on your customer experience! Guardian Protection is proud to help protect your world every day.

Jun. 27th, 2019

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Verified Customer

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Macharia

The experience was good, although the charges are a little bit high

7 years ago

Reply from Guardian Protection

Hi Macharia,

Thank you for sharing your customer experience. Guardian Protection is dedicated to protecting your world 24 hours a day.

Jun. 12th, 2019

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Verified Customer

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Michele Weissert

very pleased with service and responsiveness of monitoring staff

7 years ago

Reply from Guardian Protection

Hi Michele,

Thank you for taking the time to share a 5 star customer review. Guardian Protection is proud to offer a less than 30 second average response time on all alarms and it's great to hear the system is providing you peace of mind.

Jun. 12th, 2019

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Verified Customer

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Linda Timberlake, NC

The customer service was nice and they have a fast response.

7 years ago

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Verified Customer

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Luke California, PA

They've been responsible, warm, and coming out to fix the equipment.

7 years ago

Reply from Guardian Protection

Hi Luke,

Thank you for sharing a great customer testimonial! It's wonderful to hear you have had a 5 star experience and we appreciate your continued business.

Jun. 5th, 2019

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Verified Customer

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Barbara Tiger, GA

I'm satisfied with the way things are. I've had no problems with it.

7 years ago

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Verified Customer

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Jim Millsboro, DE

Every time I've called, they've reacted quickly. It's easy to use.

7 years ago

Reply from Guardian Protection

Hi Jim,

Thank you for reviewing your customer experience. Guardian Protection is glad to hear you are finding the home security system easy to use; that is always the goal!

Jun. 5th, 2019

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Verified Customer

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Tom

Very favorable. Contact is limited because things work well.

7 years ago

Reply from Guardian Protection

Hi Tom,

Great to hear the security services are working as expected! Guardian Protection is proud to protect your world with award-winning home security monitoring. Thank you for your business.

May. 29th, 2019

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Verified Customer

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Kelly

have good response from them they keep me informed if my system has a problem

7 years ago

Reply from Guardian Protection

Hi Kelly,

Thank you for being a 5 star customer. Guardian Protection appreciates your feedback and business very much.

May. 29th, 2019

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Verified Customer

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David Lush

We have been with Guardian for more than 25 years. Need I say more?s

7 years ago

Reply from Guardian Protection

Hi David,

Thank you for being a long time customer! We have appreciated your continued business over the years.

May. 29th, 2019

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Verified Customer

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Ronald Zemlin

Helpful at all times and very courteous when I have questions.

7 years ago

Reply from Guardian Protection

Hi Ronald,

Thanks so much for sharing a great customer experience. We appreciate your business very much.

May. 21st, 2019

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Verified Customer

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James H Hillegas

Fast response and easily contacted when you have an alarm or question.

7 years ago

Reply from Guardian Protection

Hi James,

Thank you for reviewing a 5 star customer experience. It's great to hear customer support has been helpful when needed; we are always happy to help!

May. 21st, 2019

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Verified Customer

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george

being a long time customer Guardian's service and features exceeds expections

7 years ago

Reply from Guardian Protection

Hi George,

Thank you for your continued patronage, we appreciate your feedback and business very much!

May. 21st, 2019

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Verified Customer

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Beverly Terry

More camera options link to my cell phone. Xfinity has more video surveillance options that appeal to me

7 years ago

Reply from Guardian Protection

Hi Beverly,

Thank you for sharing helpful feedback as it will help us improve our selections during product development. If we can assist any further please email us at !

May. 21st, 2019

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Verified Customer

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Steven Henley

Always helpful and friendly in all conversations or situations

7 years ago

Reply from Guardian Protection

Hi Steven,

Thank you for being a 5 star customer! Guardian Protection is proud to be your home security company and help protect your world.

May. 21st, 2019

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Verified Customer

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debbiehudler

come on time man very nice work very help find making work right

7 years ago

Reply from Guardian Protection

Hi Debbie,

Thank you for being a part of the Guardian Protection family! We appreciate your feedback and business very much.

May. 21st, 2019

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Verified Customer

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Paul Cote

very professional and are always ready to help with any problem or question

7 years ago

Reply from Guardian Protection

Hi Paul,

Thank you for taking the time to leave 5 star feedback. Guardian Protection is proud to be your home security provider and help protect your world.

May. 21st, 2019

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Verified Customer

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Annette Avant

Service is wonderful. Response call when alarm is activated is awesome.

7 years ago

Reply from Guardian Protection

Hi Annette,

Thank you for providing a 5 star customer testimonial. It's wonderful to hear the quick response time on all alarms is bringing you the additional peace of mind you deserve every day.

May. 30th, 2019

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Verified Customer

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Todd

Price is too high for monitoring. I'm considering cheaper offerings through competitors

7 years ago

Reply from Guardian Protection

Hi Todd,

Thank you for sharing helpful feedback on your customer experience. We do attempt to stay competitive with our pricing while providing 100% U.S. based customer care and award-winning security monitoring. Please let us know if we can help by messaging back here.

May. 30th, 2019

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Verified Customer

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Donna Golla

Talk to loud n fast people r very nice. Don't no what else to say

7 years ago

Reply from Guardian Protection

Hi Donna,

Thank you for taking the time to share a 5 star customer experience. Guardian Protection is proud to protect your world every day.

May. 30th, 2019

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Verified Customer

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Maggie Mooyman

They do a great job on keeping us informed on any alerts on our home

7 years ago

Reply from Guardian Protection

Hi Maggie,

Thank you for taking the time to share your customer experience. Guardian Protection is dedicated to helping to protect what matters most to you, every day.

May. 21st, 2019

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Verified Customer

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Linda Lloyd

Professional, quality service - easy to do business with in all matters

7 years ago

Reply from Guardian Protection

Hi Linda,

Thank you for reviewing your customer experience with Guardian Protection! We are here to help protect what matters most to you with 24 hour professional security monitoring.

May. 7th, 2019

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Verified Customer

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Peggy Byrns

Easy to use and reliable and dependable. Alerts us to tornado warnings

7 years ago

Reply from Guardian Protection

Hi Peggy,

Thank you for reviewing your customer experience with Guardian Protection! I'm glad to hear the security monitoring and weather alerts are bringing you the peace of mind you deserve.

May. 7th, 2019

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Verified Customer

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Iman Jones

So far, it's been very positive. I like the convenience of the app.

7 years ago

Reply from Guardian Protection

Hi Iman,

Thank you for being a 5 star customer! Guardian Protection is proud to help protect what matters most to you with smart home security options.

May. 7th, 2019

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Verified Customer

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Donna Sue Fraley

Quick response to emergencies and very helpful and caring operators.

7 years ago

Reply from Guardian Protection

Hello Donna,

Thank you for sharing a 5 star customer experience! We pride ourselves in providing top of the line customer service and home security monitoring. Thank you for your business.

May. 7th, 2019

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Verified Customer

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Manny Topakas

Very happy. Very professional. Always responsive, and thorough.

7 years ago

Reply from Guardian Protection

Hi Manny,

Thank you for sharing your customer experience! Guardian Protection is proud to offer professional security monitoring 24/7 to our valued customers.

May. 7th, 2019

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Verified Customer

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Luke Wenneberg

Great service, very reliable operation, quick response from support

7 years ago

Reply from Guardian Protection

Hi Luke,

Thank you for sharing a 5 star customer experience! Guardian Protection is proud to be your home security provider and help protect what matters most to you.

May. 7th, 2019

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Verified Customer

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Nilda

Customer service excellence. Billing process needs improvement by communication of changes.

7 years ago

Reply from Guardian Protection

Hi Nilda,

Thank you for the helpful feedback on your customer experience. We will try to be more communicative in the future. Guardian Protection is proud to help protect what matters most to you. Thank you for your business.

May. 10th, 2019

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Verified Customer

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John

The best thing about Guardian Protection is it is easy to use.

7 years ago

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Verified Customer

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Anonymous Millsboro, DE

They have excellent equipment that is easy and reliable. It is a great company.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for providing 5 star customer feedback! We appreciate your business and it's great to hear you are enjoying the services.

May. 2nd, 2019

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Verified Customer

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Deborah Sieckman

It has been great. Very easy to use. I like how safe we all feel.

7 years ago

Reply from Guardian Protection

Hi Deborah,

Thank you for taking the time to leave 5 star feedback. Guardian Protection is dedicated to providing you with great customer service and home security monitoring every day!

Apr. 23rd, 2019

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Verified Customer

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Michael Horvath

I liked everything about the service, product and customer relations.

7 years ago

Reply from Guardian Protection

Hi Michael,

Thank you for sharing a helpful review of your customer experience. Guardian Protection is proud to help protect what matters most to you.

Apr. 16th, 2019

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Verified Customer

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Angela Lipinski

Very professional and helpful when called about issues and concerns.

7 years ago

Reply from Guardian Protection

Hello Angela,

Thank you for providing feedback on your customer experience. Guardian Protection is proud to offer you additional peace of mind with award-winning security monitoring.

Apr. 16th, 2019

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Verified Customer

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Dolorees Lockamy

Very helpful with questions and very prompt. Our experience is great.

7 years ago

Reply from Guardian Protection

Hello Dolores,

Thank you for being part of the Guardian Protection family! We appreciate your business and look forward to providing you the additional peace of mind you deserve.

Apr. 9th, 2019

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Verified Customer

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Lisa&James Brandywine, MD

Compared to others, this seems to have more support and is easier to use.

7 years ago

Reply from Guardian Protection

Hi Lisa & James,

Thank you for reviewing your Guardian Protection customer experience! We strive to delight each and every customer with our 100% U.S. based customer service and security monitoring. We are here 24 hours a day helping to protect what matters most to your family.

Apr. 1st, 2019

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Verified Customer

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George Millsboro, DE

They treat me well when I talk to them. It keeps people from breaking into my home so that is good.

7 years ago

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Verified Customer

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DiStefano

Scammed me through my builder into a 5 year expensive contract. Cant wait to cancel and go from $50/month to $20 with no contract.

7 years ago

Reply from Guardian Protection

Hello Distefano,

Thank you for providing feedback on your customer experience. I'm sorry to hear you are not satisfied with your services. Guardian Protection attempts to stay competitive with our pricing while providing 100% U.S. based customer service and the latest in home security solutions.

Mar. 13th, 2019

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Verified Customer

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Antelmo Youngstown, OH

Their equipment is up to date and I really trust Guardian Protection.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for being part of the Guardian Protection family! We appreciate your feedback and business every day.

Mar. 6th, 2019

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Verified Customer

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Shelley Williams

I like the service they provide and customer service is excellent!

7 years ago

Reply from Guardian Protection

Hi Shelley,

Thank you for being a part of the Guardian Protection family and for taking the time to leave feedback. Our goal is to provide you with peace of mind and help protect what matters most to you.

Feb. 20th, 2019

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Verified Customer

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JA Jones

Quick response when alarm goes off and courtesy of Guardian personnel

7 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing 5 star feedback on your customer experience! Guardian Protection is proud to be your home security provider and we will be here around the clock when you need us the most.

Feb. 12th, 2019

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Verified Customer

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Anonymous

Great. Phone option to speak directly with customers serv

7 years ago

Reply from Guardian Protection

Hello,

Thank you for leaving 5 star feedback on your customer experience. We look forward to providing you with peace of mind every day.

Feb. 12th, 2019

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Verified Customer

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Anthony Chicago Heights, IL

Using the equipment can be a little complicated at times. They respond pretty well to my concerns.

7 years ago

Reply from Guardian Protection

Hi Anthony,

Thank you for sharing helpful feedback on your customer experience. I'm glad to hear our quick response time on alarms is bringing you peace of mind. Please message here or call us at 1-800-PROTECT with any system use questions.

Feb. 11th, 2019

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Verified Customer

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Jiebo

Guardian Protection has great service and the price is good for me.'

7 years ago

Reply from Guardian Protection

Hello,

Thank you for being a Guardian Protection customer! We are honored to be your home security provider and look forward to providing you with peace of mind every day.

Feb. 11th, 2019

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Verified Customer

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Roy Cibolo, TX

They always answer my questions promptly and efficiently. The system is usually reliable.

7 years ago

Reply from Guardian Protection

Hi Roy,

Thank you for sharing a review of your customer experience. We are always just a phone call away if you ever have further questions! We appreciate your business.

Feb. 8th, 2019

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Verified Customer

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Shirlee Chino, CA

The customer service has always been very good checking on things.

7 years ago

Reply from Guardian Protection

Hello Shirlee,

Thank you for being a 5 star customer! Guardian Protection is honored to your home security company and provide you with peace of mind.

Feb. 8th, 2019

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Verified Customer

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Charles Martinsville, VA

The equipment is good and everything seems to be working well.

7 years ago

Reply from Guardian Protection

Hi Charles,

Thank you for sharing 5 star feedback on your customer experience. Guardian Protection is proud to help protect what matters most to you in Martinsville, VA.

Feb. 8th, 2019

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Verified Customer

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Mike

Quick response to repairs, more monitors available for less monthly fee.

7 years ago

Reply from Guardian Protection

Hi Mike,

Thank you for taking the time to leave 5 star feedback for Guardian Protection. We also appreciate the feedback as it will help us improve the consumer experience. We are here to help protect what matters most to you!

Jan. 17th, 2019

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Verified Customer

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Avinash/Komirelli Clearwater, FL

We got Guardian because of the builder. Customer service is prompt. There is nothing smart about them.

7 years ago

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Verified Customer

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Vijay

The device is all wired. They are always responsive whenever we called.

7 years ago

Reply from Guardian Protection

Hello Vijay,

Thank you for being a part of the Guardian Protection family! We appreciate your feedback and business, have a safe day!

Jan. 16th, 2019

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