Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Hilario

The service is good but the sales man I had was terrible. If I could change my decision to go not go with them I would.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for the helpful feedback on your customer experience. We will use your sales feedback to coach the representative; please private message your address of services.

Jan. 8th, 2020

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Verified Customer

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Umakanth & Krishna Cary, NC

The remote access makes it so I can check my phone status from my phone. It is easy to open it.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for reviewing your security experience with Guardian Protection; it's great to hear you are taking advantage of the smartphone app for convenience!

Dec. 30th, 2019

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Verified Customer

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Scott Lorena, TX

They lie. They didn't have everything I wanted and now I am stuck with it.

6 years ago

Reply from Guardian Protection

Hi Scott,

I'm sorry to hear you didn't receive everything you expected, if we can help further explain anything please call 1-800-PROTECT or message here.

Dec. 30th, 2019

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Verified Customer

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Avery

They are very accessible. So far everything has worked really well.

6 years ago

Reply from Guardian Protection

Hi Avery,

Thank you for being a 5-star customer! I'm glad to hear the security system is working well for you and we hope to bring you additional peace of mind every day.

Dec. 26th, 2019

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Verified Customer

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Gary

They helped me once with the panel when I had an issue with it.

6 years ago

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Verified Customer

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Thomas Millsboro, DE

They were very communicative and they work with the builder.

6 years ago

Reply from Guardian Protection

Hi Thomas,

Thank you for sharing a 5-star customer experience! It's great to hear you included Guardian Protection in your new home build, we thank you for your business.

Dec. 26th, 2019

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Verified Customer

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Ellen Ocean View, DE

They are very responsive when there's an incident and that's helpful.

6 years ago

Reply from Guardian Protection

Hi Ellen,

Thank you for being a 5-star customer! It's great to hear the quick response time on alarms is providing you with the peace of mind you deserve.

Dec. 27th, 2019

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Verified Customer

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Veronica

Very professional and we have not had any problems with their service

6 years ago

Reply from Guardian Protection

Hi Veronica,
Thank you for sharing 5 star customer feedback, we appreciate your business very much!

Nov. 19th, 2019

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Verified Customer

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Eleanore kuszajewski Pittsburgh, PA

I was satisfied w/the results Of my issue....courteous...helpful

6 years ago

Reply from Guardian Protection

Hi Eleanore,

Thank you for sharing your customer experience with Guardian Protection! We appreciate your feedback and business very much.

Nov. 15th, 2019

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Verified Customer

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Yolanda

Excellent. They always respond in a timely manner to any alarm.

6 years ago

Reply from Guardian Protection

Hi Yolanda,

Thank you for providing helpful feedback on your alarm with Guardian Protection! We are happy to hear the quick response time on alarms is providing you the peace of mind you deserve.

Nov. 15th, 2019

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Verified Customer

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Denise

Price is right and they respond to your alarms. Never had any problems.

6 years ago

Reply from Guardian Protection

Hi Denise,

Thank you for taking the time to review Guardian Protection. It's great to hear you are seeing the true value in professionally installed and monitored security, thank you for your business!

Nov. 11th, 2019

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Verified Customer

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Mitchell

We can monitor who's in our hose while we're out and it is very dependable.

6 years ago

Reply from Guardian Protection

Hi Mitchell,

Thank you for being a 5 star customer! Guardian Protection thanks you for your continued business and we are glad to hear the system is providing you peace of mind while away.

Nov. 11th, 2019

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Verified Customer

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Anonymous

They are professional and when we had questions, they answered. It gives us peace of mind.

6 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a great customer testimonial, Guardian Protection is honored to provide your family with peace of mind every day.

Nov. 11th, 2019

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Verified Customer

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jim

so far so good; clean and reliable - somewhat proactive (Battery life - needs improvement)

6 years ago

Reply from Guardian Protection

Hi Jim,

Thank you for taking the time to share helpful customer feedback. Guardian Protection is proud to help protect what matters most to you and we are always happy to help with any questions.

Oct. 29th, 2019

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Verified Customer

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Darrel Bugajsky

Wonderful. Constant monitoring of my security system. Shorter time to call when an issue Aries.

6 years ago

Reply from Guardian Protection

Hi Darrel,

Thank you for reviewing your customer experience with Guardian Protection. We are glad to hear the 24/7 professional security monitoring is providing you with much deserved peace of mind.

Oct. 29th, 2019

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Verified Customer

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Wm & Barb Claycomb

Everyone who has ever been to our home has been very well mannered etc.,

6 years ago

Reply from Guardian Protection

Hello,

Thank you for reviewing the professionalism of Guardian Protection! We are proud to help protect your world every day and thank you for your business.

Oct. 29th, 2019

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Verified Customer

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Cynthia

We feel safe! I think the price is a little to high!! Compared to other companies!!

6 years ago

Reply from Guardian Protection

Hi Cynthia,

Thank you for sharing your honest opinion as we are always looking to improve! Guardian Protection attempts to keep prices competitive while offering award-winning security monitoring to our customers.

Oct. 29th, 2019

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Verified Customer

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RALPH MAFFEI

ANSWERS ALL QUESTIONS ALL THE TIME SENDS HELP THE MOMENT ALARM GOES OFF

6 years ago

Reply from Guardian Protection

Hi Ralph,

Thank you so much for sharing 5 star customer feedback - it's wonderful to hear the quick response times on alarms is providing the additional peace of mind you deserve!

Oct. 29th, 2019

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Verified Customer

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Maureen

great to talk to and resolve my issue, would highly recommend them

6 years ago

Reply from Guardian Protection

Hi Maureen,

Thank you for choosing Guardian Protection and for the recommendations, we are proud to help protect your world every day!

Oct. 29th, 2019

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Verified Customer

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Carol Bristol, TN

I like the price and they are very proficient in checking the alarm alert.

7 years ago

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Verified Customer

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Donald Canfield, OH

I like the price. The best thing about it is that I can use it on my phone.

7 years ago

Reply from Guardian Protection

Hi Donald,

Thank you for providing 5 star customer feedback! Guardian Protection is proud to help protect your home and it's great to hear you are taking advantage of the smart phone application.

Oct. 16th, 2019

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Verified Customer

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anonymous Colora, MD

Guardian Protection has always been prompt at returning my calls.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star customer experience! Guardian Protection is dedicated to helping to protect your world every day.

Oct. 16th, 2019

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Verified Customer

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Elizabeth. Hines

Im very happy with the service,never had any issues,in the more then 5 years

7 years ago

Reply from Guardian Protection

Hi Elizabeth,

Thank you for being a 5+ year customer! We appreciate your feedback and continued business very much.

Oct. 1st, 2019

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Verified Customer

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Janet Pegues

great experience,l like the consistency and timeliness of alarm calls

7 years ago

Reply from Guardian Protection

Hi Janet,

Thank you for sharing a 5 star customer review! It's wonderful to hear the less than 30 second average response time on alarms is bringing you the peace of mind you deserve. Have a safe day with Guardian Protection!

Oct. 1st, 2019

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Verified Customer

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Anonymous Austin, TX

Everything works fine. I like the equipment and it's always worked.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for providing 5 star customer feedback! Guardian Protection is proud to protect your world with professional security monitoring.

Sep. 24th, 2019

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Verified Customer

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Linda Newport News, VA

They get in touch with you when they need to. I haven't had many issues.

7 years ago

Reply from Guardian Protection

Hi Linda,

Thank you for being a 5 star customer! We are happy to answer any questions your may have.

Sep. 24th, 2019

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Verified Customer

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Nancy Boyer

Very good but the monthly cost is just much higher than others

7 years ago

Reply from Guardian Protection

Hi Nancy,

Thank you for providing helpful feedback. Guardian Protection is always looking for ways to improve while providing top of the line security services. Thank you for your business!

Sep. 16th, 2019

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Verified Customer

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Steve Greer

Good, however no long term customer appreciation, never hear from them

7 years ago

Reply from Guardian Protection

Hi Steve,

Thank you for providing 5 star feedback. I'm sorry to hear it's been awhile since you've heard from us. If you have any questions or concerns please message us here or email . Thank you!

Sep. 16th, 2019

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Verified Customer

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Jen

Helpful and quick to answer questions. Nice product and easy to use

7 years ago

Reply from Guardian Protection

Hi Jen,

Thank you for being a part of the Guardian Protection family! It's great to hear you are finding the system to be user-friendly. Have a safe day!

Sep. 16th, 2019

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Verified Customer

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Ronald

Customer service is excellent Attention it's always in a timely manner

7 years ago

Reply from Guardian Protection

Hi Ronald,

Thank you for sharing a 5 star customer review! It's great to hear our customer care team has been helpful when needed. Guardian Protection works hard 24 hours a day to bring you the additional peace of mind you deserve.

Sep. 16th, 2019

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Verified Customer

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Chris Scangarello

My experience has been fantastic. I love how quickly they respond!

7 years ago

Reply from Guardian Protection

Hi Chris,

Thank you for being a part of the Guardian Protection family! It's wonderful to hear the quick response times on alarms is bringing you the peace of mind you deserve. We are proud to offer a 30 second or less average response time on alarms!

Sep. 16th, 2019

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Verified Customer

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Anonymous Mesa, AZ

Support is excellent and very good people are very good and serious.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for providing 5 star customer feedback! It's great to hear you are enjoying the security services and the staff have been helpful when needed. Guardian Protection is proud to protect your world with award-winning security monitoring.

Sep. 11th, 2019

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Verified Customer

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John W Ford

Satisfied with the service. No improvement needed for our home.

7 years ago

Reply from Guardian Protection

Hi John,

Thank you for being a 5 star customer! Guardian Protection appreciates your feedback and business very much.

Sep. 9th, 2019

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Verified Customer

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Laura

good, they are very helpful, they always answer my questions.

7 years ago

Reply from Guardian Protection

Hi Laura,

Thank you for sharing a 5 star customer testimonial. Guardian Protection is honored to be your home security provider of choice; thank you for your business.

Sep. 9th, 2019

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Verified Customer

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les

like the wireless notifications and the security of knowing that alarm is working correctly

7 years ago

Reply from Guardian Protection

Hi,

Thank you for taking the time to leave valuable feedback. Guardian Protection is honored to be your home security provider and we are glad to hear you are enjoying the services & peace of mind.

Sep. 10th, 2019

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Verified Customer

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Marilyn Johnson

Guardian is very customer service oriented and their product is outstanding

7 years ago

Reply from Guardian Protection

Hi Marilyn,

Thank you for sharing 5 star customer feedback! We love to hear that our customer service has been helpful and we thank you for your continued business.

Sep. 10th, 2019

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Verified Customer

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Anonymous Anna, TX

Every time I called somebody, it was great. Everything works, no problems.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star customer experience and thank you for your continued business!

Aug. 30th, 2019

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Verified Customer

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Anonymous Wexford, PA

They're responsive but I've had a couple of issues with set up. It's good quality.

7 years ago

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Verified Customer

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Robert Tonopah, AZ

Guardian protection's customer service is courteous and I like the price.

7 years ago

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Verified Customer

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Anonymous Ft. Washington, MD

It seems to be cutting edge technology which is great. I love the different ways I can use it.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! It's wonderful to hear you are enjoying the latest in home security solutions. Have a safe day!

Aug. 29th, 2019

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Verified Customer

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R Williams

Great company. Employees are professional, congenial, and prompt.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a great customer experience! Guardian Protection is proud to be your home security provider of choice and thanks you for your business.

Aug. 27th, 2019

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Verified Customer

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JudithDobbins

GREAT. VERY PLEASED, FEEL I AM GETTING THE SERVICE I EXPECTED AND PAID FOR.M

7 years ago

Reply from Guardian Protection

Hi Judith,

Thank you for being a 5 star customer! Guardian Protection is proud to protect your world every day.

Aug. 19th, 2019

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Verified Customer

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Christine Beeler

Amazing! They're always on time on point and delivering the services as needed.

7 years ago

Reply from Guardian Protection

Hi Christine,

Thank you for sharing a 5 star customer review! Guardian Protection appreciates your feedback and business very much.

Aug. 19th, 2019

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Verified Customer

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T Kester

Very reliable service. Pleasant to deal with. Good customer service.

7 years ago

Reply from Guardian Protection

Hello,

Thanks for being part of the Guardian Protection family! We are honored to be your home security provider of choice.

Aug. 21st, 2019

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Verified Customer

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Sandra Woolard

Always on guard..reasonably priced..respond immediately when I call.

7 years ago

Reply from Guardian Protection

Hi Sandra,

Thank you for being a 5 star customer! Guardian Protection is always here to help when you need us the most with professional security monitoring.

Aug. 19th, 2019

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Verified Customer

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5 Erie, PA

Had it for many years and I never had a problem. It's always been reliable.

7 years ago

Reply from Guardian Protection

Hi Lynda,

Thank you for being a long time customer of Guardian Protection! We are glad to hear the reliability is bringing you peace of mind every day.

Sincerely,
Nathan D
Customer Satisfaction Advocate

Aug. 12th, 2019

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Verified Customer

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5 Grapeville, PA

My son recommended it. They notify me anytime there's a change. I feel safe.

7 years ago

Reply from Guardian Protection

Hi Ruby,

Thank you for sharing a 5 star customer testimonial. It's great to hear the fast response times on alarms is providing you additional peace of mind.

Aug. 12th, 2019

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Verified Customer

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5 Highland, CA

Very happy with their technical staff, very quick to respond to any issues.

7 years ago

Reply from Guardian Protection

Hi,
Thank you for sharing a 5 star review. It's great to hear you've enjoyed the technical assistance; Guardian Protection is here 24 hours a day to help when you need us the most. Thank you for your business.

Aug. 12th, 2019

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Verified Customer

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Deella McKeesport, PA

I've had it for a long time and I've had no problems with Guardian Protection.

7 years ago

Reply from Guardian Protection

Hi Deella,

Thank you for being a long time Guardian Protection customer! We appreciate your feedback and continued business very much.

Aug. 9th, 2019

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Verified Customer

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Anonymous Fort Wayne, IN

Very prompt about responding. It has always worked fine for us.

7 years ago

Reply from Guardian Protection

Hello,

Thank you for being a 5 star customer! We appreciate your feedback and continued business very much.

Aug. 9th, 2019

Guardian Protection Reviews