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Guardian Protection Reviews

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7.6

Overall Score

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Cristobal Royse City, TX

Very good company, very professional. This system protects my family.

6 years ago

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Reply from Guardian Protection

Thank you for being a 5-star customer of Guardian Protection, we appreciate your feedback and continued business!

May. 15th, 2020

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Natalie Selbyville, DE

They they installed it they were very easy to work with. Equipment is good.

6 years ago

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Michael E. Zionsville, IN

Great experience, staff extremely knowledgeable and helpful.

6 years ago

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Reply from Guardian Protection

Hi Michael,
Thank you for being a 5-star customer of Guardian Protection; we are honored to be your home security provider of choice.

May. 11th, 2020

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Nora rhadbane Boerne, TX

Very friendly, good equipment giving our family a sense of security.

6 years ago

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Reply from Guardian Protection

Hi Nora,
Thank you for taking the time to share a 5-star review for Guadian Protection. It's wonderful to hear the professionally installed and monitored security system is providing you the additional peace of mind you deserve each day.

May. 11th, 2020

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Rey San Antonio, TX

allowing more data to record more video and a faster response from the doorbell

6 years ago

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Reply from Guardian Protection

Hi Rey,
Thank you for taking the time to share feedback on your customer experience. We are always looking for ways to improve!

May. 11th, 2020

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Yonas Houston, TX

It's easy to use. Less confusion and it's affordable. Customer service is very supportive.

6 years ago

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Reply from Guardian Protection

Hello Yonas,
Thanks so much for taking the time to share great customer feedback, we appreciate your business!

May. 8th, 2020

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Anonymous Richmond, TX

It's easy to work the equipment and I haven't had any problems as of yet.

6 years ago

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Reply from Guardian Protection

Hello,
Thank you for the 5-star customer review! We appreciate your feedback and business very much.

May. 5th, 2020

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John Rehoboth Beach, DE

The equipment is very high tech. The people are very nice and professional.

6 years ago

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Reply from Guardian Protection

Hi John,
Thank you for choosing Guardian Protection! It's great to hear the top of the line security system is bringing you the peace of mind you deserve.

May. 5th, 2020

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Elbert Hyattsville, MD

The system is very simple, very easy, and high tech. They show they care.

6 years ago

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Reply from Guardian Protection

Hi Elbert,
Thank you for being a 5-star customer of Guardian Protection! Our customer care is happy to help any time you may have questions.

May. 4th, 2020

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Dominick Vineland, NJ

Extremely knowledgeable, basically nice people and good product.

6 years ago

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Reply from Guardian Protection

Hi Dominick,
Thank you for taking the time to share great 5-star customer feedback! Guardian Protection is dedicated to helping to protect what matters most to you every day.

May. 4th, 2020

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Mohammed Princeton, TX

They are very prompt in responding to calls.The equipment is good quality.

6 years ago

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Reply from Guardian Protection

Hi Mohammed,
Thank you for being a 5-star customer of Guardian Protection! We are honored to help protect your world every day.

May. 4th, 2020

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Brian Parrish, FL

The equipment seems to work right and I have peace of mind from the system.

6 years ago

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Reply from Guardian Protection

Hi Brian,
Thank you for providing 5-star customer feedback! Guardian Protection is proud to help protect your world every day.

May. 4th, 2020

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Will Milton, DE

So far, anytime our alarm has gone off, they've called us immediately.

6 years ago

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Rich Mars, PA

Customer service was very responive and that gives us peace of mind.

6 years ago

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Reply from Guardian Protection

Hi Rich,
Thank you for reviewing your customer experience with Guardian Protection. We are honored to help protect your world every day!

May. 4th, 2020

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Mary Wilmington, DE

They had a good deal and the equipment fits well within my apartment.

6 years ago

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Carlos San Antonio, TX

I like the app. I'm having issues with the sensitivity of the camera that they gave us.

6 years ago

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Darnell Mesquite, TX

I love the mobile access. Easy operating, takes all the hassle out of it.

6 years ago

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Eric Summe Cincinnati, OH

Everything is good but would like an idea of rate change info in advance......

6 years ago

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Reply from Guardian Protection

Hi Eric,
Thank you for being a 5-star customer and for sharing helpful feedback to help us improve! We appreciate you very much.

Apr. 27th, 2020

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Terry Woloshin Noblesville, IN

Awesome! Great salesman. Instalation went well and Vernon was a great help.

6 years ago

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Reply from Guardian Protection

Hi Terry,
Welcome to the Guardian Protection family! It's wonderful to hear you enjoyed the security system installation and please reach out if you ever have questions!

Apr. 27th, 2020

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Vin

Great customer service re phone. Responsive and great listening skills

6 years ago

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Reply from Guardian Protection

Hi Vin,
Thank you for taking the time to share 5-star feedback on your recent phone support experience; we are proud to be your home security provider and we're always happy to help!

Apr. 21st, 2020

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Edward J Bailey

Very Professional, Quality Work.Very Respectful to there Customers

6 years ago

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Reply from Guardian Protection

Hi Edward,
Thank you for being a 5-star customer of Guardian Protection we appreciate you and will work hard to bring you top of the line security services and peace of mind.

Apr. 21st, 2020

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Lynette Thomson

I feel very secure. I just wish my alarm could be adjusted to be louder at night.

6 years ago

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Reply from Guardian Protection

Hi Lynette,
Thank you for taking the time to share a helpful customer experience! Guardian Protection is proud to offer the latest in home security solutions to our valued customers.

Apr. 13th, 2020

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Kendrick jones

Fair price and very professional they make the set up and explaining the system very easy.

6 years ago

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Reply from Guardian Protection

Hi Kendrick,
Thank you for taking the time to share your customer experience! It's great to hear the professional installation is providing the security you deserve.

Apr. 13th, 2020

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Kenia

Everything has been good no issues with service at this time.

6 years ago

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Reply from Guardian Protection

Hi Kenia,
Thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to be your home security provider of choice.

Apr. 13th, 2020

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mark

very easy to work with , im happy with the service and protection im getting

6 years ago

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Reply from Guardian Protection

Hi Mark,
Thank you for taking the time to share 5-star customer feedback! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Apr. 13th, 2020

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Patricia

My experience is very good, the agent was nice and explained everything to us

6 years ago

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Reply from Guardian Protection

Hi Patricia,
Thank you for reviewing your recent customer care experience! Guardian Protection is dedicated to helping to protect what matters most to you.

Apr. 15th, 2020

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Carolyn Sykesville, MD

I've called them several times and got problems resolved quickly.

6 years ago

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Reply from Guardian Protection

Hi Carolyn,
Thanks so much for taking the time to share your customer experience. Guardian Protection is dedicated to helping to protect your world.

Apr. 8th, 2020

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Anonymous Washington, DC

I'm able to talk to someone twenty four hours a day, seven days a week. The app is user friendly.

6 years ago

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Reply from Guardian Protection

Hi there,
Thank you for sharing a great benefit of the 24-hour professional monitoring by Guardian Protection, we appreciate your business very much!

Apr. 8th, 2020

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Angela Dayton, OH

They have great customer service. Very easy to use the equipment.

6 years ago

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Reply from Guardian Protection

Hi Angela,
Thank you for being a 5-star customer! It's great to hear you had a helpful customer experience and are enjoying the security system.

Apr. 8th, 2020

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Cedric Alexander

So far not all that satisfied, wife changed password with internet provider, which disconnected the camera, that was 2 weeks ago

6 years ago

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Reply from Guardian Protection

Hi Cedric,
I'm sorry to hear that your experience so far hasn't been satisfying. Because the cameras are connected through the internet, it is a security measure that when something changes the equipment needs reconnected as well. Please call 1-800-PROTECT for assistance with this.
Thanks for being a Guardian customer, and I hope your experience improves while we help protect your world!
-Nathan D

Apr. 6th, 2020

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Mary Hamann

Previously it was great! Now that we need a sensor replaced it has become a do it yourself job!!

6 years ago

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Reply from Guardian Protection

Hi Mary,
Thank you for the feedback on your customer experience. If we can help you with any technical questions on the sensor please message here or call 1-800-PROTECT.

Apr. 7th, 2020

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Susan

my experience has been very good and very helpful with any questions I have

6 years ago

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Reply from Guardian Protection

Hi Susan,
Thank you for being a 5-star customer! It's great to hear the customer care team has been helpful when needed and we look forward to providing you additional peace of mind every day.

Apr. 2nd, 2020

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Grace Kavulic

It's been very satisfying. Working well and I like the app!

6 years ago

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Reply from Guardian Protection

Hi Grace,
Thank you for being a 5-star customer of Guardian Protection! We are glad to hear the smartphone app is bringing you peace of mind.

Apr. 2nd, 2020

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Judy Slater

I think they are a wonderful company. So kind, helpful, and understanding

6 years ago

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Reply from Guardian Protection

Hi Judy,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the customer care has been helpful when needed.

Apr. 2nd, 2020

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Julie Powell

Great. I loved the girl (Laura I believe). She helped me a lot. My tech was pretty good too.

6 years ago

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Reply from Guardian Protection

Hi Julie,
Thank you for taking the time to share great customer feedback. Guardian Protection is proud to be your home security provider!

Apr. 2nd, 2020

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Richard Dey

A great experience , change nothing ! Our experience is perfect

6 years ago

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Reply from Guardian Protection

Hi Richard,
Thank you for being a 5-star customer! It's great to hear the professional security services by Guardian are serving you well.

Apr. 2nd, 2020

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Linda Carothers

They can improve when they set an appointment make sure they come when they said they would

6 years ago

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Reply from Guardian Protection

Hi Linda,
Thank you for taking the time to share helpful customer feedback; we appreciate your continued business.

Apr. 2nd, 2020

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anonymous

I've had it for 5 years. From what I've seen I'm satisfied it's one of the best if not the best.

6 years ago

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Katherine

I've never had any issues with the equipment or when I've needed to call them.

6 years ago

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Reply from Guardian Protection

Hi Katherine,
Thank you for taking the time to share great customer feedback. Guardian Protection is honored to be your home security provider.

Apr. 2nd, 2020

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Drena

It's reasonable to my budget. They are a very good alarm system company.

6 years ago

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Reply from Guardian Protection

HI Drena,
Thank you for taking the time to share great customer feedback. It's awesome to hear we were able to find a professional security solution that is cost-effective for you.

Apr. 2nd, 2020

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Crystal

Fast response. They could have a little more discount on the product.

6 years ago

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Reply from Guardian Protection

Hi Crystal,
Thank you for taking the time to share helpful customer feedback, we will be here every day to help protect your world.

Apr. 2nd, 2020

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Sharon

I'm very satisfied. I've never had any problems with any of their equipment.

6 years ago

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Reply from Guardian Protection

Hi Sharon,
Thank you for taking the time to share 5-star feedback! We appreciate your continued business.

Mar. 24th, 2020

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Shane

It seems the working pretty well. They were pretty friendly and answered my questions.

6 years ago

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Reply from Guardian Protection

Hi Shane,
Thanks so much for choosing Guardian Protection and taking the time to review your customer experience. We appreciate you!

Mar. 24th, 2020

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Margaret

I've been with them for about twenty years. It's just a great company.

6 years ago

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Reply from Guardian Protection

Hi Margaret,
Wow, thank you for being a 20+ year customer of Guardian! We are so honored to have provided you with peace of mind over the years and look forward to many more to come!

Mar. 24th, 2020

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Annette McKeesport, PA

Everything from the doorbell to everything else seems to be working fine.

6 years ago

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Reply from Guardian Protection

Hi Annette,
Thank you for being a 5-star customer! It's so great to hear you are taking advantage of the smart home features like the HD video doorbell.

Mar. 24th, 2020

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Marcelo Duncanville, TX

The camera is hard to see in the dark but it's pretty good overall.

6 years ago

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Reply from Guardian Protection

Hi Marcelo,
Thank you for being a 5-star customer and taking the time to share honest feedback!

Mar. 24th, 2020

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Richard North Versailles, PA

It's a local company and the price was better. It seems to be working fine.

6 years ago

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Reply from Guardian Protection

Hi Richard,
Thank you for choosing Guardian Protection! We hope the professionally installed and monitored security is bringing you additional peace of mind.

Mar. 24th, 2020

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Seth Houston, TX

The equipment is not as good quality as some of the other companies. I can't get my equipment to work or find a number to call.

6 years ago

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Reply from Guardian Protection

Hi Seth,
I'm very sorry to hear you are having trouble with the security equipment. Please call us at 1-800-PROTECT or use the 'Private Response' option here to message us with your address and issue; we are happy to help!

Mar. 24th, 2020

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Dynise Red Oak, TX

When you call they make sure everything is taking care of and they're very efficient.

6 years ago

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Reply from Guardian Protection

Hi Dynise,
Thanks so much for taking the time to share your customer service experience; we are proud to help protect what matters most to you every day!

Mar. 24th, 2020

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anonymous Palmetto, FL

It seems to work pretty good. I can get in my front door and open the garage without having a formal keys.

6 years ago

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Reply from Guardian Protection

Hello,
Thank you for being a part of the Guardian Protection family! It's great to hear you are taking advantage of the smart home security features for everyday convenience.

Mar. 24th, 2020