Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Kim Lopez Comfort, TX

It's great I like that all the equipment is very up to date.

6 years ago

Reply from Guardian Protection

Hi Kim,
Thank you for the 5-star feedback! Guardian Protection is dedicated to helping to protect your world every day.

Jul. 1st, 2020

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Verified Customer

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Brenda Pflugerville, TX

Excellent, from sales, customer service representative to installation!

6 years ago

Reply from Guardian Protection

Hi Brenda,
Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear the professional security services are bringing you peace of mind.

Jul. 1st, 2020

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Verified Customer

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Charity Peris Salisbury, MD

Don't like that they advertise that the homeowner can add devices then won't provide an installation code.

6 years ago

Reply from Guardian Protection

Thank you for the helpful feedback Charity, we appreciate your business. If we can help with an upgrade please give us a call at 1-800-PROTECT.

Jul. 1st, 2020

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Verified Customer

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Rav Durham, NC

Guardian customer service is excellant,and their field staff are very courteous

6 years ago

Reply from Guardian Protection

Hi Rav,
Thank you for the 5-star customer feedback! it's great to hear the staff has been accommodating and helpful when needed; we appreciate your continued business!

Jul. 1st, 2020

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Verified Customer

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Jay Forney, TX

Good no complaints, they still have not fixed my smoke detector and I've been waiting for weeks.

6 years ago

Reply from Guardian Protection

Hi Jay,
Thank you for taking the time to share honest and helpful customer feedback. If you are still waiting please private message us here or call 1-800-PROTECT.

Jul. 1st, 2020

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Verified Customer

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Michael Lewes, DE

It is what we needed and what we purchased and it works well.

6 years ago

Reply from Guardian Protection

Hi Michael,
Thank you for being a part of the Guardian Protection family; we appreciate your feedback and business very much!

Jun. 25th, 2020

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Verified Customer

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Melissa Fresno, CA

The price of their cameras are affordable and the product is efficient and clean.

6 years ago

Reply from Guardian Protection

Hi Melissa,
Thank you for being a valued part of the Guardian Protection family; we are proud to help protect your world every day.

Jun. 25th, 2020

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Verified Customer

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Heather Hilliard, OH

It’s fine and working. They have prompt replies whenever there is an issue.

6 years ago

Reply from Guardian Protection

Hi Heather,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback very much and we will be here when you need us.

Jun. 25th, 2020

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Verified Customer

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Jarrod Best Upper Marlboro, MD

I like that they are responsive and have good customer service.

6 years ago

Reply from Guardian Protection

Hi Jarrod,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the customer care team has been helpful when needed.

Jun. 23rd, 2020

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Verified Customer

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Robin Scholl Salisbury, MD

Awesome experience and great customer service from start to finish

6 years ago

Reply from Guardian Protection

Hi Robin,
Thanks so much for taking the time to share great 5-star customer feedback! Guardian Protection is proud to help protect your world in Salisbury, MD every day.

Jun. 23rd, 2020

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Verified Customer

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MN Palmetto, FL

For the price more value, include camera system etc. pricy per month for getting the basic plan

6 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share helpful customer feedback as we are always looking to improve our offerings!

Jun. 23rd, 2020

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Verified Customer

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Evelyn Grand Prairie, TX

They've been very attentive with the equipment and timely with the appointment. It's standard equipment.

6 years ago

Reply from Guardian Protection

Thank you Evelyn for taking the time to share customer feedback; we appreciate your continued business!

Jul. 14th, 2020

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Verified Customer

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Nicolas James Dallas, TX

They were the best pricing in my area and the equipment works.

6 years ago

Reply from Guardian Protection

Hi Nicolas,
Thank you for taking the time to share helpful customer feedback! It's wonderful to hear our price worked well for your budget and the security system is working as intended.

Jun. 22nd, 2020

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Verified Customer

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Srividya Fairmont, WV

It's a very reliable system. Customer service is very prompt and professional.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for the 5-star review! Guardian Protection is proud to help protect your world every day.

Jun. 22nd, 2020

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Verified Customer

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La Jasley Crandall, TX

They walked me through the steps to set up and fix any issues.

6 years ago

Reply from Guardian Protection

Thank you for being a 5-star customer!

Guardian Protection is proud to help protect what matters most to you with professional customer service and monitoring!

Jun. 22nd, 2020

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Verified Customer

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Anonymous Aubrey, TX

So far everyone has been helpful and friendly. The system does not connect with my garage door.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share helpful customer experience feedback. If we can help with any technical questions please private message here with your address or give us a call at 1-800-PROTECT so we can verify the account. Thank you!

Jun. 22nd, 2020

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Verified Customer

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Anonymous Terre Haute, IN

They pay attention when I ask questions. We're happy with it.

6 years ago

Reply from Guardian Protection

Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and business very much.

Jun. 22nd, 2020

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Verified Customer

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Lonnie New Braunfels, TX

It's easy to use and it increases the surveillence. Ease of use of the system.

6 years ago

Reply from Guardian Protection

Hi Lonnie,
Thank you for sharing a 5-star review. Guardian Protection is honored to be your home security provider and we thank you for your continued business.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Severna Park, MD

I had excellent service from the sales rep that came to my house. I love the camera.

6 years ago

Reply from Guardian Protection

Thank you for being a part of the Guardian Protection family!
We are proud to help protect what matters most to you every day.

Jun. 22nd, 2020

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Verified Customer

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Enrique Forney, TX

The price is great, it's easy to use and easy to work with the company.

6 years ago

Reply from Guardian Protection

Hi Enrique,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most to you in Forney, TX.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Plano, TX

They've answered all my questions when I call. I got it for the security.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day!

Jun. 22nd, 2020

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Verified Customer

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Shawnda Pearland, TX

Ten second response time required by insurance company and easy to use.

6 years ago

Reply from Guardian Protection

Hi Shawnda,
Thank you for choosing Guardian Protection for your home security needs; it's wonderful to hear you are taking advantage of the home insurance discount with professionally monitored security!

Jun. 22nd, 2020

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Verified Customer

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Jean Cincinnati, OH

Super easy to use equipment. The ability to use the doorbell video camera to see what is going outside is nice.

6 years ago

Reply from Guardian Protection

Hi Jean,
Thanks so much for taking the time to share what you like about your Guardian smart home security system! We appreciate your business very much.

Jun. 19th, 2020

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Verified Customer

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Justin Irving, TX

I was referred to Guardian. The technology is the best part and it is simple.

6 years ago

Reply from Guardian Protection

Hi Justin,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear you were referred to us by a current customer.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Addison, TX

Good services and benefits available. Their support offers quick responses.

6 years ago

Reply from Guardian Protection

Thank you for the 5-star feedback! Guardian Protection appreciates your continued business.

Jun. 22nd, 2020

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Verified Customer

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Anthony Liberty Hill, TX

We like the security features but there is a wait time to get customer support.

6 years ago

Reply from Guardian Protection

Hi Anthony,
Thank you for taking the time to share customer feedback, we are always looking for ways to improve! We appreciate your business very much.

Jun. 22nd, 2020

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Verified Customer

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Lori Haslet, TX

Having guardian protection is convenient and added security.

6 years ago

Reply from Guardian Protection

Hi Lori,
Thank you for being part of the Guardian Protection family! It's wonderful to hear you are enjoying the professional security services and we appreciate your business.

Jun. 22nd, 2020

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Verified Customer

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Anonymous Katy, TX

It keeps my house protected. The only issue we've had is with one of the sensors on my windows.

6 years ago

Reply from Guardian Protection

Thank you for being a part of the Guardian Protection family! If you are still having issues with the window contact please use the 'Private Response' option here to message your address of services; we'd be happy to help!

Jun. 22nd, 2020

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Verified Customer

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Inez Dallas, TX

The overall system is very easy to use and the people explain the details.

6 years ago

Reply from Guardian Protection

Hi Inez, thanks so much for sharing 5-star customer feedback. Guardian Protection is proud to help protect what matters most to you every day.

Jul. 14th, 2020

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Verified Customer

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Doris Baltimore, MD

The monthly payments are reasonable. Their security equipment is nice. They do a good job.

6 years ago

Reply from Guardian Protection

Hi Doris,
Thank you for choosing Guardian Protection! It's great to hear you are finding the professional security services affordable and helpful.

Jun. 23rd, 2020

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Verified Customer

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Anonymous Bradenton, FL

It was recommended by the home builder but I wish it were less complicated so we could make it work.

6 years ago

Reply from Guardian Protection

Hi there,
Thank you for taking the time to share customer feedback. Our customer care staff would be happy to help run you through a no-charge system explanation; just give us a call at your convenience at 1-800-PROTECT.

Jun. 19th, 2020

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Verified Customer

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Marco Zephyrhills, FL

When I bought the home it was included in the bundle. The equipment is easy to use.

6 years ago

Reply from Guardian Protection

Hi Marco,
Thank you for being a part of the Guardian Protection family! Guardian Protection is proud to help protect what matters most to you every day with professional security solutions.

Jul. 14th, 2020

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Verified Customer

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David Port Charlotte, FL

It always works. They always answer the phone when I have a problem.

6 years ago

Reply from Guardian Protection

Hi David,
Thank you for taking the time to share great customer feedback! Guardian Protection is dedicated to your safety and helping to protect what matters most with professional security monitoring.

Jun. 23rd, 2020

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Verified Customer

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Wilcox

It’s been cool. I haven’t had any issues so far and the customer service is great.

6 years ago

Reply from Guardian Protection

Hi Wilcox,
Thanks so much for taking the time to share a cool review of Guardian Protection! We appreciate your feedback and business very much.

May. 19th, 2020

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Verified Customer

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Robert

We've only been using it for a week or so but the alarm system is working.

6 years ago

Reply from Guardian Protection

Hi Robert,
Welcome to the Guardian Protection family! Please let us know if you ever have additional questions.

May. 19th, 2020

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Verified Customer

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Patsy

They answer all the questions I asked them. I sleep better at night.

6 years ago

Reply from Guardian Protection

Hi Patsy,
Thanks so much for being a 5-star customer of Guardian Protection! It's great to hear the professionally monitored security is bringing you the peace of mind you deserve.

May. 19th, 2020

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Verified Customer

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Steven

The builder recommended Guardian to us. The system is easy to use.

6 years ago

Reply from Guardian Protection

Hi Steven,
Thank you for including Guardian Protection home security in your new build! We are honored to be your security provider and will work hard every day to bring you additional peace of mind.

May. 19th, 2020

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Verified Customer

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Pam

The system was already installed in our house. It's easy to use.

6 years ago

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Verified Customer

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Nazarine Jr

They have been working hard every time I needed them. It gives me peace of mind.

6 years ago

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Verified Customer

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Jeffrey

The equipment is very up-to-date and high-tech. I feel secure.

6 years ago

Reply from Guardian Protection

Hi Jeff,
Thank you for taking the time to share a 5-star review, it's great to hear the top of the line security equipment from Guardian is serving you well!

May. 19th, 2020

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Verified Customer

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Renee

They give you options for front and backyard. I haven't had to use customer support.

6 years ago

Reply from Guardian Protection

Hi Renee,
Thank you for choosing Guardian Protection! We will work hard every day to bring you the best in security and additional peace of mind.

May. 19th, 2020

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Verified Customer

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Fred

They responded to my technical issues immediately. They never gave me a credit with the equipment I received and they overcharged me for installation.

6 years ago

Reply from Guardian Protection

Hi Fred,
I'm sorry to hear you've had trouble with the credit; please use the 'Private Response' option here to message us your address of service.

May. 19th, 2020

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Verified Customer

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Jeff McMullen

Response time has been good. Customer service is a strength.

6 years ago

Reply from Guardian Protection

Hi Jeff,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the quick response times on alarms are providing you the peace of mind you deserve.

May. 19th, 2020

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Verified Customer

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T.S.

We like the ability to control different aspects of the system remotely

6 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share a great 5-star review for Guardian! It's awesome to hear the smartphone app is bringing you the convenience and peace of mind you deserve.

May. 19th, 2020

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Verified Customer

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Krista Barezinsky

The doorbell video feature has been convenient and the technology seems stable and sound.

6 years ago

Reply from Guardian Protection

Hi Krista,
Thank you for being a part of the Guardian Protection family! It's great to hear you are enjoying the innovative smart security solutions.

May. 19th, 2020

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Verified Customer

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Courtney Kozek

Great! Customer service was professional, tech was friendly and knowledgeable.

6 years ago

Reply from Guardian Protection

Hi Courtney,
Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear the technician treated you with the respect you deserve!

May. 19th, 2020

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Verified Customer

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William A Nahod

they were very professional and very helpful, answered all my questions and help with start up

6 years ago

Reply from Guardian Protection

Hi William,
Thank you for reviewing your customer experience with Guardian Protection! It's great to hear the professional installation was helpful.

May. 19th, 2020

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Verified Customer

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Ryan

Great experience so far, the customer service team is fantastic!

6 years ago

Reply from Guardian Protection

Hi Ryan,
Thank you for the great customer feedback! It's wonderful to hear that customer support has been helpful when needed!

May. 19th, 2020

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Verified Customer

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Philistine Kansas City, MO

Home security is important and I like the monitoring that Guardian Protection has

6 years ago

Reply from Guardian Protection

Hello,
Thanks so much for taking the time to share great customer feedback, we appreciate your business!

May. 15th, 2020

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Verified Customer

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Diana Martinsburg, WV

Guardian Protection is easy to use. I picked them based off internet research

6 years ago

Reply from Guardian Protection

Hi Diana,
Thanks so much for reviewing your experience with Guardian Protection and it's great to hear you did your homework before deciding on a security company! We will be here to help protect your world every day.

May. 15th, 2020

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