Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Terri Milton, DE

Like the ability to contact the fire and police if necessary. It is easy to use.

6 years ago

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Verified Customer

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Sheila Cleveland, OH

The camera that they installed is not working correctly. I would like to get a service guy to come out to get it working properly.

6 years ago

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Verified Customer

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Dixie San Antonio, TX

I got everything I was asking for that I needed from guardian protection.

6 years ago

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Verified Customer

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John Howell, NJ

They offered me a good deal and I liked the 24 hour monitoring but I am having issues with them right now.

6 years ago

Reply from Guardian Protection

Hi John,
We'd like to help! Please email your full name, premises address and best number to reach you to wecare@guardianprotection.com so that I can research your account and assist. You can also call us anytime at 1-800-PROTECT (1-800-776-8328).
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 17th, 2020

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Verified Customer

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Laura Millsboro, DE

The best thing about using their security equipment is the peace of mind.

6 years ago

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Verified Customer

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Anonymous Godley, TX

It was easy since it was all prewired with the home and it works seamlessly.

6 years ago

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Verified Customer

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Anonymous Little Elm, TX

Top notch equipment and they are very fast and efficient in customer support.

6 years ago

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Verified Customer

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Horace Charlotte, NC

Every time I call their customer service, I get the answers that I needed.

6 years ago

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Verified Customer

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Jeremy & Kandi Toms River, NJ

The person who did my install was very efficient and had great information.

6 years ago

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Verified Customer

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Anonymous Seagoville, TX

The device is easy to use and I like that I can check on multiple device.

6 years ago

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Verified Customer

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Caridad Rockville, MD

If you use the equipment, it is definitely good. It is perfection.

6 years ago

Reply from Guardian Protection

Love it when a customer tells us...."It is perfection." Thank you so much!

Kevin
Customer Satisfaction Advocate

Aug. 24th, 2020

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Verified Customer

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Clyde Jones

Quick and friendly service, reliable, on-time, and informative

6 years ago

Reply from Guardian Protection

Hi Clyde,
Thank you for the 5-star review, we think you are a 5-star customer as well!

Jul. 27th, 2020

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Verified Customer

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Robert

I like them because of the low voltage. They keep me informed.

6 years ago

Reply from Guardian Protection

Hi Robert,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security solutions.

Jul. 23rd, 2020

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Verified Customer

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Gregory

Quality equipment that is easy to handle. They are alert and visual.

6 years ago

Reply from Guardian Protection

Hi Greg,
Thank you for being a 5-star customer of Guardian Protection! We are proud to help protect your world every day.

Jul. 23rd, 2020

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Verified Customer

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Diona

Guardian Protection’s equipment is user friendly that was referred to me by my aunt.

6 years ago

Reply from Guardian Protection

Hi Diona,
Thank you for being a valued part of the Guardian Protection family! It's great to hear you were referred us by a trusted family member.

Jul. 23rd, 2020

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Verified Customer

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Linda

Right now I am happy with Guardian. I like that I can access them from far away.

6 years ago

Reply from Guardian Protection

Hi Linda,
Thank you for sharing great customer feedback! Guardian Protection is honored to be your home security provider of choice.

Jul. 23rd, 2020

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Verified Customer

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Kaus

All is good with the equipment. I like the safety it provides.

6 years ago

Reply from Guardian Protection

Hi Kaus,
Thank you for being a 5-star customer of Guardian Protection! We are proud to help protect what matters most to you with professional security monitoring.

Jul. 23rd, 2020

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Verified Customer

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Ali

Chose them for the price but the fee is different now that what we were quoted. I would like it if they actually listened to the customer and do what they said.

6 years ago

Reply from Guardian Protection

Hi Ali,
I'm sorry to hear there were some issues with the pricing. If we can be of further assistance please reach out to wecare@guardianprotection.com. Thank you for your business.

Jul. 22nd, 2020

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Verified Customer

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Terrence

The people are pretty attentive and helpful. It gives me peace of mind.

6 years ago

Reply from Guardian Protection

Hi Terrence,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and continued business very much.

Jul. 22nd, 2020

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Verified Customer

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Margaret

Support was very helpful when scheduling for it to be installed. I feel protected.

6 years ago

Reply from Guardian Protection

Hi Margaret,
Thank you for reviewing your customer experience and being a valued part of the Guardian Protection family!

Jul. 22nd, 2020

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Verified Customer

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Claudia

They resolved my problem with my installation. It is the good to be protected.

6 years ago

Reply from Guardian Protection

Hi Claudia,
Thanks for being a valued part of the Guardian Protection family! We've got your back with professional 24-hour security monitoring.

Jul. 22nd, 2020

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Verified Customer

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Tillie

Installation was fast. I think the equipment is good and I like the price.

6 years ago

Reply from Guardian Protection

Hi Tillie,
Thank you for sharing a great customer review! Guardian Protection is proud to help protect what matters most to you every day.

Jul. 22nd, 2020

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Verified Customer

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Michelle

The equipment is up to date and good. They’ve been very reactive.

6 years ago

Reply from Guardian Protection

Hi Michelle, thank you for taking the time to share great 5-star feedback! Guardian Protection is proud to offer a less than 20 second average response time on alarms. We've got your back!

Jul. 22nd, 2020

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Verified Customer

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Janice

I can rely on it to do what is necessary. I trust them. I’ve never had an issue.

6 years ago

Reply from Guardian Protection

Hi Janice,
Thank you for sharing great customer feedback! Guardian is proud to help protect what matters most to you every day.

Jul. 22nd, 2020

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Verified Customer

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Donna

So far I haven’t had any problems. I like the cameras features and that it has a monitor.

6 years ago

Reply from Guardian Protection

Hi Donna,
Thank you for sharing great customer feedback! It's nice to hear the smart security features like the camera are bringing you convenience.

Jul. 22nd, 2020

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Verified Customer

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Fatima

They system is pretty efficient and works well. We can arm the whole house, but the garage doors.

6 years ago

Reply from Guardian Protection

Hi Fatima,
Thank you for taking the time to share your customer experience! We appreciate your continued business very much.

Jul. 22nd, 2020

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Verified Customer

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Linda

Guardian’s system is a newer model. It keeps my family safe.

6 years ago

Reply from Guardian Protection

Hi Linda,
Thank you for being a customer of Guardian Protection! It's great to hear the professional security monitoring is bringing your family the additional peace of mind you deserve.

Jul. 22nd, 2020

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Verified Customer

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Dennis

We are new to Guardian, but so far have been impressed with the personnel and product

6 years ago

Reply from Guardian Protection

Hi Dennis,
Welcome to the Guardian Protection family! It's great to hear the professional security services have provided you peace of mind thus far.

Jul. 23rd, 2020

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Verified Customer

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Jeffri Theys

No real experience except installation, so far. That went well.

6 years ago

Reply from Guardian Protection

Hi Jeffri,
Thank you for choosing Guardian Protection for your security needs! We are proud to offer professional installation and award-winning security monitoring.

Jul. 23rd, 2020

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Verified Customer

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Wina Nevling

Problem with installation appointment other than that they are good. Personable on the telephone

6 years ago

Reply from Guardian Protection

Hi Wina,
Thank you for choosing Guardian Protection! I'm glad to hear customer care has been helpful and personable when you needed to reach out.

Jul. 23rd, 2020

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Verified Customer

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Joseph martinez

Technicians are great and services excellent electronics equipment

6 years ago

Reply from Guardian Protection

Hi Joseph,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your continued business very much and will work hard to help protect your world every day.

Jul. 23rd, 2020

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Verified Customer

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Dennis hays

Its been aswome so far not sure where they can improve it's so easy to use

6 years ago

Reply from Guardian Protection

Hi Dennis,
Thank you for taking the time to share a great 5-star review! Guardian Protection is proud to help protect your world every day.

Jul. 16th, 2020

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Verified Customer

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Catherine H Head-Kirkley

I like the response time . Lately I had a problem with the billing department.

6 years ago

Reply from Guardian Protection

Hi Catherine,
I'm glad to hear the quick response time on alarms is providing you the additional peace of mind you deserve. If you have any further questions on the billing please let us know.

Jul. 16th, 2020

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Verified Customer

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Loretta Polson

I have had excellent service. I feel very safe with the security system,

6 years ago

Reply from Guardian Protection

Hi Loretta,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world with professional security service and monitoring.

Jul. 16th, 2020

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Verified Customer

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Anonymous

I got it as a package deal with my builder. The system is seamless.

6 years ago

Reply from Guardian Protection

Thank you for including Guardian Protection in your new home build! We appreciate your feedback and business very much.

Jul. 10th, 2020

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Verified Customer

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Jose

It's very easy to use and it's very modern. The price was pretty good.

6 years ago

Reply from Guardian Protection

Hi Jose
Thank you for choosing Guardian Protection! It's great to hear you are enjoying the sleek and functional security system.

Jul. 10th, 2020

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Verified Customer

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Tara

Their customer service is knowledgeable and friendly. It's high tech.

6 years ago

Reply from Guardian Protection

Hi Tara,
Thank you for being a 5-star customer! It's great to hear customer care has been helpful when needed and we are happy to help.

Jul. 10th, 2020

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Verified Customer

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Tara

They were terrible about calling this agreement that we didn't want. I don’t think the system is all that great. They need to have better sales people.

6 years ago

Reply from Guardian Protection

Hi Tara,
Thank you for sharing helpful feedback on your experience as we are always looking to improve. If we can help with anything specific please use the 'Private Response' option here or email us at wecare@guardianprotection.com

Jul. 10th, 2020

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Verified Customer

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Teresa

I love the convenience of it. They are very responsive in getting back to me.

6 years ago

Reply from Guardian Protection

Hi Teresa,
Thank you for your feedback; I'm happy to hear you had a 5-star experience!

Jul. 10th, 2020

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Verified Customer

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Nancy

They have a lot of options and what I've chosen, I'm happy with. It makes me feel safe.

6 years ago

Reply from Guardian Protection

Hi Nancy, it's great to hear the professional security services are bringing you the peace of mind that you deserve. Have a safe weekend with Guardian Protection!

Jul. 10th, 2020

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Verified Customer

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Christopher

The sensors in the home are the best. The video aspect of it needs to be improved.

6 years ago

Reply from Guardian Protection

Thank you Christopher for reviewing your customer experience! Guardian Protection appreciates your business.

Jul. 10th, 2020

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Verified Customer

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Jennifer

Adequate customer concerns. It covers all the mobile phone division.

6 years ago

Reply from Guardian Protection

Hi Jennifer, thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most to you every day with professional security monitoring.

Jul. 10th, 2020

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Verified Customer

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Damian

They didn't install much equipment except for the panel and the camera doesn't work. The app is pretty easy.

6 years ago

Reply from Guardian Protection

Hi Damian,
Thank you for taking the time to share helpful feedback. If you are still experiencing issues please use the Private Response option here or call us at 1-800-PROTECT.

Jul. 10th, 2020

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Verified Customer

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Nikia

The equipment is very state of the art and updated. Very impressed.

6 years ago

Reply from Guardian Protection

Hi Nikia, thank you for reviewing your security system with Guardian Protection! We appreciate your feedback and continued business very much.

Jul. 10th, 2020

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Verified Customer

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Marcos D

My installers did not fully install everything correctly and I had to call back. My issues have not been resolved.

6 years ago

Reply from Guardian Protection

Hi Marcos, I'm sorry to hear you are still waiting. Please send a private message here or give us a call at 1-800-PROTECT so we can locate your account.

Jul. 10th, 2020

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Verified Customer

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Glen

Guardian Protection was recommended to me by our builder. The equipment is standard.

6 years ago

Reply from Guardian Protection

Hi Glen,
Thank you for taking the time to share helpful customer feedback, please let us know anytime we can be of further assistance.

Jul. 9th, 2020

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Verified Customer

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Robert

I haven't had any problems with it. Their price is better than everybody else.

6 years ago

Reply from Guardian Protection

Hi Robert, thank you for being a part of the Guardian Protection family! it's great to hear you did some research and we were the most affordable security solution for you!

Jul. 9th, 2020

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Verified Customer

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Adakou Sylvie

When I called them for service, they came and were very nice people. I feel secure and safe.

6 years ago

Reply from Guardian Protection

Hi Adakou, thank you for being a valued Guardian Protection customer! It's great to hear the professional security monitoring is providing you the additional peace of mind you deserve.

Jul. 9th, 2020

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Verified Customer

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Samuel

The web-based application is great. They need better connection to the cameras.

6 years ago

Reply from Guardian Protection

Hi Samuel, thank you for the helpful feedback as it will help us improve! We appreciate your business and will work hard to bring you the best in security monitoring every day.

Jul. 9th, 2020

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Verified Customer

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Ryan

Guardian was part of our building contract. It's easy to use.

6 years ago

Reply from Guardian Protection

Hi Ryan,
Thank you for the 5-star feedback! Guardian Protection is proud to help protect your new home and we appreciate your business.

Jul. 9th, 2020

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