Name: GiftTree
Rating: 4.0

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Verified Customer

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Evelyn

I was told certain things where missing from the baskets. Person did not receive what I paid for. And I was told that delivery was going to be made the same say. But was done the next day.

7 years ago

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Gary

Very good product selection. Also, the online chat person who helped me with a revision was very responsive and fun!

7 years ago

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Sb

Great price and selections. They deliver products in a timely fashion and they deliver when they say they will.

7 years ago

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J.Frank

Beautiful Gifts & Fast Shipping. I ordered Seeds Of Life as a Sympathy Gift for a friend and they loved and appreciated it very much.

7 years ago

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D A

gift basket was delivered 5 days late. After the gift basket was delayed in shipping, I was told I should have paid more 2 guarantee delivery on the desired day.

7 years ago

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Margaret Redmond

The Healthy Fruit Basket we sent to our friends in Virginia was a big hit. They loved all the fresh fruit and cookies.

7 years ago

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southpointe

Product has been good both time I have ordered. I placed the order on Wednesday Nov 21st and paid 28.00 for over night shipping. Product was deliever on Tuesday Nov 27th.

7 years ago

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Verified Customer

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GLORIA SMITH

I BOUGHT IT AS A GIFT FOR MY NIECE. SHE LOVED IT AND THOUGHT IT WAS MUCH MORE EXPENSIVE THAN IT WAS.

7 years ago

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Boaz

Customer service was excellent. I had a problem with the order and when I called they fixed it instantly.

7 years ago

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Sugartime

Item was not impressive. The cookie basket advertised had dimension. the item received was just a box with cookies... not even a stick to stand them up

7 years ago

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John S.

People have commented on the things that I sent, and am glad you take precaution of the delivery of spirits,and things

7 years ago

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Cindy

Because there products are wonderfully packaged and they are always available for customer service 24/7

7 years ago

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Nope

I ordered two sympathy baskets. Both sets of recipients were delighted with the appearance and quality of the baskets.

7 years ago

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Mary

Arrival on time,and the gift I am told was wonderful,and the assortment was great and the taste terrific

7 years ago

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sabruna

the productsare fresh and they deliver on time and most of all they are presented just like the pictures,customers are very happy.

7 years ago

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Malinda Mabry-Scott

I''ve never been disappointed. Orders have always arrived on time and the recipients say they love it.

7 years ago

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Betty M. Turner Wilmington, DE

The recipients of the gifts I have sent all raved about the quality and packaging of their individual gifts.

7 years ago

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Anna Walsh Kilshanny, CE

This was an amazing experience from start to finish. So easy to order, great communication. Was kept informed with where it was and what time it was arriving and I was ordering from Ireland. Highly recommend gift tree.

5 years ago

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Jennifer Llull Miami, FL

My favorite gifting company. The presentation is great and always makes me look good :) Also, they have a nice selection of gifts to chose from and the delivery is faster than anticipated. I love using Gift Tree

5 years ago

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VD Allentown, PA

My first time purchasing from Gift tree. I normally go the Edible Arrangment route, but decided to give them a try. I purchased the Golden Get Well Basket for my sister who just had surgery. The basket arrived on time. However, similar to other reviewers, the basket did not look like the picture on the website. The basket was tightly packed with all items laying down inside instead of standing up. Basket appearance was underwhelming.

6 years ago

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DrTSJ Plymouth, MI

I ordered a gift basket that had candy, cookies, and fruit. The basket arrived on Friday and was immediately put in the refrigerator. I looked in the basked on Saturday after pulling it out of the refrigerator and found 2 pieces of fruit had gone bad (mold on the orange and rotten soft spots on the apple). I took them out & put the basket back in the refrigerator. I gave the basked to some friends on Sunday only to learn that the remaining fruit had gone bad! I won't be ordering from them again. :-( Subsequent to posting my review I was contacted and offered another gift basket. I am to receive a non-fruit basket this week and am awaiting its arrival.

7 years ago

Reply from GiftTree

We greatly apologize for the poor quality fruit and would love to see how this happened and alert our quality team of the issue. Please reach our service team at 800.379.4065 or so that we can assist in replacing this item. The fruit should definitely last longer than 2 days with proper storage and this is not to be expected with your gift! We look forward to hearing from you!

Feb. 21st, 2019

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Caitlin M Seattle, WA

I ordered overnight shipping on 12.22, and the package didn't arrive until 12.28. This was meant to arrive to a friend while she was at the hospital, and it totally missed her. VERY disappointed in the customer service when I called. They only reimbursed me for the expedited cost of shipping, but still charged me the full cost of the basket and the standard shipping. If I'd known they were sending it 6 days later, I would not have bothered. I received several emails from them saying it had delivered on 12.26, and it wasn't until I called them directly that they said "oh well we can't control weather, and we don't know if shipments are delayed unless people call to complain." So essentially- they don't know where your products are unless you call with issues- they'll just send you emails confirming your package was shipped as ordered, even if it wasn't.

7 years ago

Reply from GiftTree

Caitlin, We are greatly sorry that this delay frustrated you and was disappointing. I have seen that your shipping costs were reimbursed, as well as extended a gift card to you in hopes that we can show you a much better experience in the future. The delay in delivery is unacceptable to us as well. We are working hard to ensure this does not happen again. You will be receiving an email from me shortly with these credits mentioned. We understand it was not about the money spent, but the sentiment of a gift being received, and want to do whatever we can do help at this time! Please reach me at if any further assistance is needed.

Thank you,
Monica LaCross

Jan. 21st, 2019

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Karen M Trowell

First of every order that I place was on time and with No Problems. Next the person and persons I spoke with everyone was Super nice and Patience and Kind. That's why I rated the way I did.

7 years ago

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Bethany

I feel personally taken care of by the corporate customer service team; the products are terrific and delivered on time. I have used Gift Tree multiple times and always been happy with the outcome.

7 years ago

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Rita Patel Saint Paul, MN

GiftTree has wonderful products - I have used them for multiple items in the past. However, I had a inadequate flower bouquet sent out for Father's Day and rated it a 2/5 on their website. I have noticed that they do not allow any "negative" (i.e, constructive) reviews of their products/suppliers. This is unfortunate because it gives false advertising for prospective buyers by negating critical reviews. I wish there was a way to either reprimand the website for enabling this and/or provide a warning to customers of this. Can they be required, by law, to place a statement (large enough to be read by consumers) that specify something like: "Only positive feedback is reflected for the products available on this website"? They had issued me a $15 gift card due to my harsh critiques of their practices, and although this is nice to have, it doesn't fix the crux of the issue - critical reviews are not published.

10 years ago

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Verified Customer

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Anetra Jones

I refuse to order anything from anyone else. Great product and customer service as well..

7 years ago

Reply from GiftTree

Anetra, Thank you so very much. I am so excited that we have been able to help you with your gift giving! Please give us a call if you ever have any questions or concerns 1-800-379-4065 we would love to help.

Thank you,
Monica LaCross

Jan. 21st, 2019

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Verified Customer

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Pantea

I contacted the customer service for the delivery and they were responding to me.

7 years ago

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Cyndi

They have a good selection and the website is easy to use and to sort and find things by occasion.

7 years ago

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Jean M

I had absolutely no problems putting my order through along with the item being delivered.

7 years ago

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Jon

They were very efficient. It got there quickly. It think it was very professional.

7 years ago

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Fran

The website is easy to work with. I like the quality and I've always had good results.

7 years ago

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Sandy

Great product and easy to order. Our clients are always happy when they receive their gift.

7 years ago

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Linda L. Johnson

They were great ..the product was really nice and the delivery was great. I will use them again!!

7 years ago

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Brigitte B

Nice quality basket, good variety of snacks for the cost, and friends were pleasantly surprised

7 years ago

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Tes

Basket of fruit was delivered at times they said and the receiver enjoyed the basket

7 years ago

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Elinor

Great products with good quality - user friendly website and customer service is great

7 years ago

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Ed Fitzgerald

Good prices and selection, along with several delivery options have worked out well for us.

7 years ago

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Breanna

Love how simple the ordering process is. Top quality treats and packaging! Delivered on time.

7 years ago

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Edwidge Cuvilly

Always provide an excellent presentation, service, delivery that left the receiver speechless

7 years ago

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Rosalie schaefet

Ordering was quick and easy. Customer service was friendly and helpful and the gift was excellent

7 years ago

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Cynthia

Haven'e used Gift Tree in a long time and the last time I tried I was unable to get what I wanted delivered by the date I needed

7 years ago

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Catherine Masone

Great ideas for gifts,a wide variety,service is impeccable! Delivery always on time.

7 years ago

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Sylvia Rinne

Great product, Prompt delivery, Would definitely recommend to a friends and family.

7 years ago

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Linda Golub

The selection and prices are excellent, and the shipping is free and in a timely manner.

7 years ago

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Petra McGee

The gift set was amazing! There was a lot included in the basket for the price.

7 years ago

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Iris Johnson

They always have a great selection of appropriate and elegant gifts. Not the same old same old.

7 years ago

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Cleber

They have categories on their website. It makes it easier to pick what you need.

7 years ago

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Sandra

It was convenient to order and my friends were thrilled when they saw their gift basket.

7 years ago

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Leora

It was very easy to order and I didn't have to wait very long to receive my gift basket.

7 years ago

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Anna

I loved their variety of options and I was kept informed about the delivery status.

7 years ago