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GiftTree

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6.4

Overall Score

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Kiki

I gave it 3 stars because of the tax on each card i purchased as well as, i could not even send to family for Christmas, instead had to ship gift cards at my address then ship again. Doesn''t make any sense.

7 years ago

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Mandy Wilmington, NC

They offer discounts but the details aren't clear. An order is put in, the discount isn't applied or doesn't apply, and customer service has to be called.

7 years ago

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MELANIE KALLE Newnan, GA

CUSTOMER SERVICE WAS GREAT BUT THE PRODUCT WAS NOT AS NICE AS ADVERTISED AND I WAS EMBARRASSED THAT MY CLIENT RECEIVED A GIFT BASKET THAT LOOKED CHEAP AND WAS NOT AS ADVERTISED

7 years ago

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Julie Lally Pahrump, NV

Best thing about Gift Tree are their amazing selections. There's something for everyone!! The free shipping is great, too, but I'm more impressed with the options. I've sent my parents three different(at least) baskets and they love all of them. Gift Tree is my only go-to company now.

4 years ago

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Pam Foegen Black River Falls, WI

I sent flowers as a gift. The recipent said they had never gotten such beautiful flowers and she loves flowers. It made her day very special. Highly recommend! Delivery was next day and their in the morning which I really appreciated!

5 years ago

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Sandra Angelini Garson, ON

I ordered the fruit/cheese/wine combination for my son-in-law. It arrived on time (even a few days early) and was a huge hit. An outstanding feature was the quality, not to mention the size, of the fruit. I was thoroughly satisfied with this purchase and will not hesitate to order from Gift Tree in the future.

5 years ago

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Donna

I love the convenience. It's easy to order. The products are quality. The family and friends I've sent gifts too, always give me rave reviews. The delivery time estimate is always right on target, and so never worry about my package not arriving on time.

7 years ago

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Rebecca Evans

Prompt service, beautiful Gifts when you put your order in it really don't take long for the person to receive the gift, my girlfriend love the wine collection I sent her , and her husband like the Flask, will be ordering other gifts

7 years ago

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Keith S.

On November 8 I wrote a review for Gift Tree and have them a 2. Since that time Marla S. From Gift Tree contacted me, apologized, and refunded the additional shipping charge and the full price of the order. I will be contacting her separately to thank her, but wanted to post a revised review. Bottom line it was a good basket, and they stand behind their product services and made it right with a customer. Lots of good reviews out there, and I have changed my mind — I will be back! Keith S. Elbert, CO

7 years ago

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Reply from GiftTree

Thank you again for allowing me to assist with this disappointing experience. We stand by our 100% Satisfaction Guarantee and are never happy unless our wonderful Customers leave with a smile. We appreciate you and hope you continue to shop with . Best Regards, Sara

Nov. 26th, 2018

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Greg Taylor Schaumburg, IL

I woke up one morning this week and it dawned on me that Mom's birthday was the next day, I had totally forgotten to plan anything or send a card. Gift Tree to the rescue! The flower arrangement arrived on time the next day and the looked gorgeous. Saved this lazy son's rep for sure!

8 years ago

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Reply from GiftTree

Hello Greg,

Thank you so much for taking the time out to share your experience with our company. We are so happy that everything went as expected especially for something as special as a mothers birthday! We are always here to help with all your gifting needs. Sincerely, Your GiftTree Team

Aug. 16th, 2018

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Nancy L Jarosik Ormond Beach, FL

A few years ago, I ordered my aunt a gift. It was delivered, but was stolen from her door. I called them up and told them what had happened. They immediately sent her another one at no extra charge. All my gifts I send from Gift Tree because of the way I was treated.

9 years ago

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Anice

It's very easy to place an order. The orders are always there on time. The flowers are always in good condition.

7 years ago

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Cayce

They are always very dependable and everything looks really nice so I just keep using them. They are nice, but they're not exceptionally nice.

7 years ago

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Reply from GiftTree

Cayce, Thank you for your review. I would love to hear from you, how we can make your experience even better next time. If you would like please send me an email at with any changes you would like to see!

Thank you,
Monica LaCross

Jan. 21st, 2019

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Julie

I've done everything online and I've never had a problem where I needed to contact them. I've never had any issues.

7 years ago

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S. A. Sutherland

Everyone loved it! They liked the variety, quality, etc...1st order so I don't know CS but happy w/order.

7 years ago

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Bleich

The two latest wine and premium snack baskets I ordered came in on time but the baskets for both orders were ripped on the side as per the recipients..

7 years ago

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Reply from GiftTree

Bleich, Please if you have not done so yet reach out to us at . It is unacceptable that your recipients received gifts that were ripped on the sides, we would love to send out new baskets for them.

Thank you so much,
Monica LaCross

Jan. 21st, 2019

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Kerri

After following all directions to take my order store and pay...told all would be shipped plenty of time for holiday gift... I get a email 4 days later saying my item is out of stock and I have to go back to store for STORE CREDIT ONLY. AWEFUL

7 years ago

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Reply from GiftTree

Hi Kerri,
I agree that this is not right! You definitely are due your monies for any item not received, and we also feel awful about the item not being in stock. Should the gift be replenished, I'd love to see about sending that to your loved one at a discounted rate or confirming that your cancellation and full refund have been issued to your account. Whichever you chose, we apologize for these issues and hope to win your trust back! Please reach me at with your order number or phone number on file if I can assist with this from here.

Best Regards,
Sara M.

Dec. 24th, 2018

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Chelsea

Great price for what i recieved. I ordered the basket and they absolutely love it. Im so glad I came across gift tree.

7 years ago

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Brandy Sampson

There are so many gifts to choose from and the prices are great. The gifts show up earlier than expected.

7 years ago

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Linda Mutz

I have ordered with you twice both times were a huge disappointment. The second order was delivered to the wrong address and i only know this because i called the recipient and they never recieved it. Then it took another week to deliver. Not even close to the date chosen and paid for.

7 years ago

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Reply from GiftTree

Hi Linda,
Your loved ones should definitely have the chance to enjoy the gift you spent so much time carefully selecting for them. I'm so very sorry that this made it into the wrong hands and would love to help make this right.

Please reach me at and include your order ID or phone number so that we can fix this!

Best Regards,
Sara M

Dec. 24th, 2018

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Jen

The website is easy to use, good selection of items and everyone loves the stuff we send them from you.

7 years ago

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Barbara K.

The quality of the products are the best, they deliver on time, and they have a big selection. Love Gift Tree!

7 years ago

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Dean Land

The gift boxes looked much bigger in the pictures. For the money, Costco is 100% better product. I was embarrassed to give these baskets to my clients. Had to do a last minute Costco run

7 years ago

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Annie

Their baskets are beautiful for the money. I have sent several for different occasions & eveyone loved the baskets

7 years ago

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Ivonne

It is a very good option and the gifts are beautiful. Customer service told me when I had problems very quickly.

7 years ago

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Kimberly

I think the prices are good compared to other magazine prices. When I do order, everyone thinks the product is great.

7 years ago

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Timothy

All the recipients are happy with the products. The selection was good. They have good customer service.

7 years ago

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Stephanie

It was the product that I wanted. I ordered it and it arrive when it was supposed to with expedited shipping.

7 years ago

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Lucia

Customer service follows up, the company seems to care. It has a lot a variety and it well designed.

7 years ago

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James

It was a very easy transaction. It includes everything that we were looking for and the price was what we wanted.

7 years ago

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Pelumi

Everything went by me, nothing went wrong and my recipient got the gift on time. I like the way it came in.

7 years ago

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Julia

So far it's good. My friend was very satisfied. I had issues with an address that they resolved the problem quickly.

7 years ago

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Andrew

All of the responses from the customer service were helpful. There was a great selection for a great price.

7 years ago

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Anonymous

I always had good experiences with them. I've never had to call the customer service which is a good thing.

7 years ago

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Lawrence

Ordering online was very easy. There is a wide selection of gifts to choose from and I have been ordering for years.

7 years ago

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Carolyn

I received everything I needed and everybody liked what I sent them. The customer support was great.

7 years ago

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Anna

The price kept changing. It seemed like there was a discount and I went back and it was gone so that was a little bit confusing.

7 years ago

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Wanda

Great selection of products, fast delivery and easy online ordering. Client was very impressed and said thier staff really enjoyed receiving.

7 years ago

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Carolyn J Myers

My sister was thrilled in receiving your gift basket for her birthday. Everything was in great shape.

7 years ago

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Kia

Great Sophisticated gift! Really love that these are simple but thoughtful and serve as great gifts for ANY occasion!

7 years ago

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Chelsea Carter

The delivery was late and I was given nothing but excuses about why the package couldn''t be forwarded, including a BS line about a sealed bottles of wine not being able to be shipped. I called UPs and confirmed it could, and I had it shipped. I will never ever recommend Gift Tree for anything. It was an expensive lesson.

7 years ago

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Ibti hijazi

Great service . Good quality product. Wonderful price. Customer service is very helpful with their recommendations!

7 years ago

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Kirstin Pacetti

I ordered a gift basket for the ICU nurses when my mom was sick. It was delivered on time and the nurses loved it!

7 years ago

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Brian Buongiorno

Great service and support. They responded quickly and my order was processed in a very timely manner. Thanks very much!

7 years ago

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Veronica Holub

They were extremely helpful when the local florist they used didn't deliver timely. They acted promptly and fixed it.

7 years ago

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YanaVV

Everything was as expected. The gift was delivered on time and the receiver was very happy about it.

7 years ago

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Rajni Suresh Singh

Quality, time and trust every time I book a gift to be delivered.The range of gifts are awesome and price awesome.

7 years ago

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Pete knelsen Plainview, TX

Great way to send a special gift to anyone you care about and the people at (Gift Tree) do an amazing job...thank you

7 years ago

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Jean Plano, TX

Very challenging web site to navigate, many times after order placed am told last minute... gift cannot be delivered. Irresponsible. Discounts offered are many times not applied

7 years ago

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Jean

My friend was very happy with the fruits and etc. The delivery was good and everything worked out find.

7 years ago