Name: GiftTree
Rating: 4.0

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john Birmingham, AL

poor service, nothing ever arrived and gift tree refused a refund saying the gift basket was marked as arriving. Don't buy from here

11 years ago

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Verified Customer

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Isabel

Delivery was not on time, in fact delayed by 3 days

7 years ago

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Michele Thomas

Delivery not as promised and item changed

7 years ago

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Janice Maynard

All the food was stale & stuck/melted together.

7 years ago

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Leslie Morris

The item sent was not what was shown online

7 years ago

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Julia Sacramento

they didn't deliver the gift at the agreed schedule

7 years ago

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Nancyann Gobble

Easy to work with and delivered the items on time

7 years ago

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Diane W.

a little pricey for the amount of items in the gift basket

7 years ago

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Tina

The baskets were cheap and the stuff in them was aweful, not worth the money

7 years ago

Reply from GiftTree

Hi Tina,
I appreciate your honest feedback and am very sorry that the quality was not up to the standards we hold ourselves to. I'd love to look into how this happened and help to make it right. We also want to be sure to report any quality concerns to our shipping team so they can pull and test the rest of the items so this doesn't happen to anyone else! Please reach me at to quickly assist.

Best Regards,
Sara M.

Dec. 27th, 2018

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Edis

Today they stole my money 49$ and canceled the order !! Im really shocked ......

8 years ago Edited September 14, 2021

Reply from GiftTree

Hi Edis,
I'm very sorry that your order was canceled! This is no good for either of us and I would love to look into this and see what we can do for you and your recipient. Please reach me at and include an order ID or your recipient's name. I will gladly give you a call to discuss this disappointment.

Best Regards,
Sara M

Apr. 19th, 2018

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William

Lost my package and couldn't even tell me it was lost for two weeks

7 years ago

Reply from GiftTree

Hi William,
I'm very sorry your package was lost! We would love to assist in replacing this for you. We generally send out a tracking number immediately at the time of the order leaving our warehouse and I greatly apologize if that was not received. If there is anything at all I can help with, please reach me at for quick assistance.

Best Regards,
Sara M.

Dec. 27th, 2018

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Scott Gruenwald Whittier, CA

I ordered flowers for my wife and they never showed up. Way to go Gift tree

10 years ago

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Karen Netterville Philadelphia, PA

Customer Service is awful. Not customer friendly at all.

5 years ago

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Shoo Huntington, WV

Delivery date not honored. Very disappointing.

11 years ago