Name: TheBouqs.com
Rating: 2.9

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Andy Goeler St Louis, MO

Very disappointed. Order flowers for 3 people. 1 never arrived. The other 2 were sub-par from a quality standpoint....the flowers had already started to turn brown. Would not recommend using this company.

6 years ago

Reply from TheBouqs.com

Hi Andy,

I can't apologize enough for this experience regarding the delivery of your Bouqs and the other one did not arrive. This is something we work hard to avoid as a company since it is always our mission to please our customers with our Bouqs. We want to make this right. Please reach out to , reference this review, and someone from our team will be happy to help.

Sincerely,

Maggie@TheBouqsCo.

Feb. 19th, 2020

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Lester Santa Ana, CA

Flowers were shipped in a box via Fed Ex and left in a public garage, of all places, in 90 degree weather! Of course, the person I had them sent to never received them. Steer clear of this awful joke of a company!

7 years ago

Reply from TheBouqs.com

Hi Lester,

We can not apologize for enough that your order did not arrive as expected. This is unacceptable and we completely understand your frustrations. We'd love to make it up to you, please send us an email at so someone from our team can assist you right away.

Sincerely,

Cherry @ The Bouqs Co.

May. 9th, 2019

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Brandon Austin, TX

Worst look flowers I have been sent, order not completely filled, delivered wrong day, wouldn't allow me to change address 8 days out, and customer service didn't follow up after complaints.

7 years ago

Reply from TheBouqs.com

Hi Brandon,

We are so sorry that you were not completely satisfied with the flowers you received and for the frustrating experience. This is certainly not the experience we wanted you to have, nor does it match the standard we hold ourselves to. We want to make it up to you. Please send us an email at . Someone from our team will be able to assist you right away.

Sincerely,

Cherry @ The Bouqs Co.

May. 9th, 2019

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Sara Boulder, CO

Beautiful long lasting flowers Timing of delivery accurate. Easy ordering on site.

7 years ago

Reply from TheBouqs.com

Hi Sara,

We are so glad that you are enjoying the full experience! Thanks for sharing with us!

Sincerely,

Ava @The Bouqs Co.

Jan. 14th, 2019

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Susan Gasior Berwyn, PA

The flowers are absolutely beautiful! It makes my day when they arrive. Worth every penny!

7 years ago

Reply from TheBouqs.com

Hi Susan,

We are so glad that you are enjoying the full Bouq experience. Thank you for sharing with us!

Sincerely,

Edith @The Bouqs Co.

Jan. 8th, 2019

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Arnoldo Fort Lauderdale, FL

Stay away from this company. Flower never arrived on the scheduled day. ALso be aware that they Customer Service works Monday to Friday only. I even pay a premium for a Saturday delivery for nothing.

7 years ago

Reply from TheBouqs.com

Hi Arnoldo,

We are so sorry to hear about this experience and how things were handled. We absolutely appreciate this honest and detailed feedback. The ball was certainly dropped here, therefore, someone from our team will be contacting you shortly to make things right.

Sincerely,
Cherry @ The Bouqs Co.

May. 10th, 2019

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Linda Ripon, CA

I have never been disappointed! Great, unique choices, always fresh and always beautiful.

8 years ago

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Ashley Solana Beach, CA

great delivery for mothers day, my mom said there were tons of blooms and they were super fresh!

8 years ago

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Elizabeth Stephens Dane, WI

Gorgeous flowers delivered on time to correct address in a difficult area to figure out.

8 years ago

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Erica Brooklyn, NY

Beautiful flowers everytime. Bought flowers for my sister and mother for Mother's Day.

8 years ago

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Chuck Mazoch Woodstock, GA

Thanks Bouqs.com for the flowers I ordered for mothers day, delivered on time and are beautiful!!

8 years ago

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Candace Tarcia Trenton, MI

Received 2 dozen roses and they were beautiful. I would order these and send them as a gift.

8 years ago

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Karen Muzzillo Fort Myers, FL

Great service, great job with gorgeous arrangements, and delivered very fresh - lasted very well!

8 years ago

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Del Bellevue, NE

These are the best flowers anywhere, always fresh, and always last. None better!

8 years ago

Reply from TheBouqs.com

It means a lot that you'd take the time to leave us a review and let us know the flowers are loved, thank you!

May. 6th, 2018

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John Crellin Bradenton, FL

Flowers delivered on valentines day butnthey were wilted and dry.... took over 3 days for blooms to open. Dont use this company if you want flowers that look good on delivery....not for the money they want.

8 years ago

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Rob San Francisco, CA

I ordered a deluxe arrangement for my mom's birthday. What should have been 20 stems was 10, and several of them were broken. This is not my first negative experience with this company. THEY SHOULD BE AVOIDED AT ALL COSTS!

8 years ago

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Felicia Fulton, MD

The flowers were amazingly beautiful. I will only purchase my flowers from them.

8 years ago

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virginia stewart Boston, MA

Terrible company. I was given a 12 month subscription and only received 6 deliveries. Quality was mediocre to poor. Customer service is TERRIBLE, and it's impossible to reach by phone.

9 years ago

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Debbie Clune

The flowers were fresh, and pretty. My compaint is that what you got for $40 you could have doubled the quantity at stop and shop for half the cost. I was embarassed that it was ao puny.

9 years ago

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Deanna Ovcharenko Natick, MA

Flowers arrived in a very bad condition and I had put them to the trash. I asked to return money or re send me a frash on but they refused. I never had such a terrible experience with any flower stores.

9 years ago

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Christopher Carafello Brooklyn, NY

The service is terrible. Pay extra and go to a real florists. My Vday flowers arrived 2 days late and were dead out of the box. The shipping label was printed the day after vday.

9 years ago

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Dee Cumming, GA

The quality of the roses I received were awful. The bouquet looked terrible with all different length sizes. Save your money. You can get prettier & better priced roses from Costco!

9 years ago

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Bob Hickey Upper Marlboro, MD

Bouqs failed the simplest and most basic task of an online florist - getting the product delivered on the day promised. There process and customer service is a disaster. Do not even think about using them

9 years ago

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Katie McGowan Atlanta, GA

they suck. I ordered a deluxe arrangement to be delivered for a funeral and it never showed up. They make it impossible to reach out. shop local. Bouqs is a joke.

5 years ago

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J Nuru New York, NY

These were the worst flowers I’ve ever ordered. They were to be a surprise for my mother. It was surprising, surprising how wilted, and dead they were.

6 years ago

Reply from TheBouqs.com

Hi J,

Oh no! So sorry that the surprise turned out differently. We appreciate you bringing this up to us. This is certainly not the experience we wanted her to have on any day. Please know that we are here to help with any issues. If you could reach out to our support team at help@thebouqs.com, we will be glad to make things right.

Sincerly,

Anna@TheBouqsCo.

May. 5th, 2020

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Stephanie J Palm Coast, FL

Some of the most unusual beautiful bouquets. The flowers lasted a long time.

7 years ago

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mtngal

Great flower selection, the flowers last and the customer service is excellent.

7 years ago

Reply from TheBouqs.com

Hi!

Thank you for your lovely words. We are so glad that you loved our Bouqs and that customer service has been helpful to you. We are looking forward to exceeding your expectations yet again with your future flower needs. Thanks for sharing!

Sincerely,

Cherry @ The Bouqs Co.

May. 9th, 2019

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Nate San Marcos, CA

Wish I had seen all these reviews before I ordered. STEER CLEAR OF THIS COMPANY. Valentines delivery never arrived, so disappointed. I will never order from them again!

7 years ago

Reply from TheBouqs.com

Hi Nate,

We are so sorry that your order did not arrive. This is not what we wanted you to experience on such a special day. We want to make it up to you, please send us an email at .

Sincerely,
Cherry @ The Bouqs Co.

May. 10th, 2019

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Sally Schenectady, NY

Gorgeous flowers in interesting arrangements. Delivered promptly.

7 years ago

Reply from TheBouqs.com

Hi Sally,

We are so glad that you are enjoying the full Bouq experience. Thanks for sharing with us!

Sincerely,

Ava @The Bouqs Co.

Jan. 14th, 2019

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Rhonda Wagner Prescott, AZ

Very Happy with the Mothers Day flowers I ordered! She Loved them..

8 years ago

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Lori Bainbridge Island, WA

Love the Farmers choice Wonderful flowers Great price and easy!

8 years ago

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REV. BARBARA ROSE LYNCH Gilbert, AZ

i am always pleased with the way they arrive. great place. rev, barbara rose

8 years ago

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Correy Fuqua Loveland, CO

Excellent delivery, products and service...always top notch!!

8 years ago

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Liz Loveday Corvallis, OR

Fantastic flowers every time, wonderful customer service, beautiful website.

8 years ago

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Michael Bickel Lafayette, LA

They where delivered on time. Flowers very fresh. Discount when I used Amex.

8 years ago

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Diane Cascini Saint Augustine, FL

Received flowers for mothers day were wilted leaves slightly brown these were roses did not even smell going to order my mother flowers for her birthady going to pro flowers

8 years ago

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Raymone Bryant Bedford, OH

Unfortunately the flowers were never delivered on Valentines Day.........has to leave work early and rush to a florist to get what they had left over..........no roses

8 years ago

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Damian Schmitt Gresham, OR

ordered 24, only 23 showed up, many were wilted, one broke, petals dropping off, my girl had to let me know. Quality control needs improvement.

8 years ago

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Gloria Miller Cherry Hill, NJ

Got 9 roses instead of 12. They have brown petals on the outside of them. I think these were the flowers that were supposed to be thrown away!! Never again!

8 years ago

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Christine Huntington Beach, CA

The flowers were beautiful ! Very easy to order on line . Thank you so much

8 years ago

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Marilyn Seigh Pittsburgh, PA

Absolutely beautiful flowers. Very fresh and original arrangements.

8 years ago

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Elizabeth Johnson Greenville, SC

I was impressed with the delivery service and the product--wow--

9 years ago

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ritu Bansal cuttica

Excellent variety with reasonable prices! Very unique bunches!

9 years ago

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Sam Dillon San Antonio, TX

The flowers were not delivered. They sent an email saying they had been delivered, which made me look like a real clown when i asked how the flowers were.

9 years ago

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David r

Flowers ordered on March 2 for an anniversary delivery on the 31st they never arrived by FedEx guarantee and are now scheduled for four days after the anniversary

9 years ago

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Steven Lewis West Orange, NJ

They never delivered the flowers I ordered for valentine's day and haven't responded to three different emails from me. Horrible company, stay away, I will NEVER use again.

9 years ago

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Meghan Los Angeles, CA

My bouquet looked like it was $15. Unfortunately I paid $50. When I contacted to company they were like "too bad". It's a total rip off. don't waste your money.

10 years ago

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DeeDee G. Dallas, TX

I was able to get my flowers on time and with care. Great arrangements, exactly what I ordered!

6 years ago

Reply from TheBouqs.com

Hi DeeDee,

We are so pleased to hear that you are enjoying the full Bouq experience. Thank you for sharing!

Cheers,

Edith@TheBouqsCo.

Apr. 15th, 2020

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Barbara Fitol Des Plaines, IL

Not a good company to trust with your money. You know a company is bad when they tell the customer they’re wrong and to read the fine print.

6 years ago

Reply from TheBouqs.com

Hi Barbara,

We are sorry to hear about this. It's certainly not the experience we want you to have. We would like to make this right. Please reach out to us, reference this review, and we will be glad to revisit this.

Sincerely,

Edith@TheBouqsCo.

Mar. 30th, 2020

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Betsy Milford, DE

Beautiful roses, unusual coloring. Loved by all!

7 years ago

Reply from TheBouqs.com

Hi Betsy,

Thanks for the appreciation. We are so glad you loved your Bouq!

Sincerely,
Dan @ The Bouqs Co.

May. 9th, 2019