ProFlowers Logo

ProFlowers

star star star_border star_border star_border

3.3

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 8th, 2022

ProFlowers is an online flower shop that specializes in flower arrangements, bouquets, inside plants, gift baskets, business gifting, and party crates. They offer a wide variety of options, organized by events, holidays, and special occasions. They also provide a ProGifter Club, exclusive packaging, and the Perfectly Paired collection. As well as delivering fresh flowers, ProFlowers sells birthday treats, gourmet cake pops, cakes, Shari's berries and truffles. Customers can contact the ProFlowers customer service 24/7 all year round. If customers are not satisfied, the company promises either a replacement or a refund, no questions asked. 

Top Ranked Companies

thumb_up

The Good

  • Pricing
  • Ship Internationally
  • Every Occasion
  • Same-Day Flower Delivery
  • Coupon Code and Promo Deals

Pricing

ProFlowers offers gifts for a wide variety of price ranges, with some options starting at $20.00 and a bouquet of a dozen red roses is just $24.99. Customers can sort the order of the flowers from high-low or low-high, or by the best sellers. Because they buy super-premium quality flowers in volume, they pay less per stem and thus can pass on the savings to customers. The wide price range also applies to their gourmet options and their plants.

Ship Internationally

Proflowers can ship not just within the United States, but to over 140 countries. 

Every Occasion

ProFlowers offers bouquets and fresh flowers for every occasion:

  • Anniversary
  • Birthday
  • Congratulations
  • Funeral
  • Housewarming
  • Mother's Day 

Customers can also choose the vase in which the flowers arrive in, but customers should know that this might increase or change the price.

Same-Day Flower Delivery

ProFlowers offers same-day delivery for multiple occasions. If you're looking for roses for an anniversary or daisies for a birthday gift and need it right away, ProFlowers has several convenient delivery options.  With a network of local professional florists, all ProFlowers gifts are hand-arranged and come hand-delivered to your loved one.

Coupon Code and Promo Deals

ProFlowers offers 20% off a customer's first order. However, it should be noted that the floral arrangement or gift has to exceed $29 and it cannot be combined with any other offers or discounts. 

For customers looking to save, ProFlowers offers a promo page with coupons to their site. Each coupon states when it was added, the code required, and the expiration date. 

thumb_down

The Bad

  • Complaints
  • Confusing Tabs

Complaints

ProFlowers has been known to receive some of the worst complaints of any flower delivery company. Customers have complained that the flowers they received were of lower quality than they expected, based off of images on the website. Customers also state that the flowers were much smaller than expected. This does not seem to fit the promised 7-step quality check process. However, ProFlowers does promise a refund or replacement for dissatisfied customers.

Confusing Tabs

The homepage on the ProFlowers website has ten tabs: one for the soonest holiday, birthdays, sympathy, occasion, flowers, plants, gourmet, specials, international, and same day. While this seems helpful at first when one actually clicks on each tab, it does not show all the options within that tab; it only shows the options depending on a subcategory. Also, the tabs are redundant because they have a flowers tab but also several other tabs devoted to flowers.

gavel

The Bottom Line

This company is a more affordable option for flower delivery. ProFlowers offers same-day delivery and a coupon code for 20% off a customers first order. ProFlowers seems to compete with other floral companies, providing gift baskets, flowers, plants and fresh treats, this company has a wide variety of floral gifts for their customers. However, the website can be overwhelming as not all the floral options are shown but ProFlowers customer service is available 24/7 all year round to help their customers find the perfect gift for their loved ones. 

It should be noted that ProFlowers customers have been disappointed with the quality and freshness, and size of the floral arrangements. So use caution when ordering from this site.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

2.0

star star star_border star_border star_border

196 Reviews

Review Breakdown

5 grade

15%

4 grade

11%

3 grade

2%

2 grade

2%

1 grade

71%

Sentiment Criteria

Value

star star star_half star_border star_border

Quality

star star star_half star_border star_border

Service

star star star_half star_border star_border

Trustworthiness

star star star_half star_border star_border
cancel
info
star star star star star

KurtS Kirkland, WA

Personally, I don't trust five-star reviews, but I believe ProFlowers has earned it. No company is perfect. ProFlowers may have fallen short for some customers in the past, but this is about the way things are today. I am very impressed with their level of customer service. There was a problem with my order, and ProFlowers went out of its way to make things right. Seriously, it was one of those moments where you think, "Whoa... I didn't realize companies were like this anymore." Their efforts restored my faith in online ordering. I think a lot of company reviews are biased toward the negative, because people who receive decent customer service don't bother to write reviews. So take what you read with a grain of salt, and give this company the benefit of the doubt. I'm a tough customer to please, but I will definitely be buying from ProFlowers again.

7 years ago

star star star star star

Dana Sokol Cape Coral, FL

I have ordered from Pro Flowers 3times in the past year. The first arrangement was very nice. The second arrangement was kind of pathetic. The flowers never "woke up" were half bent over and never fully bloomed. I begged my sister to contact them to have them replaced but she wouldn't do it. The third time I went with the growers choice, upgraded it to the better romantic Growers Choice with Ruby Red Vase and a box of Rocky Mountain Chocolates, added a Gift Card and even with the over $18 in Shipping, Handling, Care and Tax the whole thing came to only $52. Boy am I super happy with this last order. The arrangement was quite large and very Beautiful, much larger than I anticipated it would be for the price. Along with 18 Red Roses there were several Star Gazer Lilies and approximately 5 other kinds of flowers in purple and white varieties and plenty of lush greenery.. The box of Chocolates had 8 good sized pieces in it and it was a pretty gift box. They were delivered on time, in the morning of the day I chose. The lesson I have learned is go with the Growers Choice whenever possible and even if it's not a romantic gift choose the romantic option. I just couldn't be happier and there's no way I could walk into a local florist and get an arrangement as nice along with an upgraded vase and a box of top brand chocolates for the same amount of money!!

11 years ago

star star star star star

Sara Katonah, NY

I put in the wrong delivery address for my order and as soon as i realized (a day after they were supposed to be delivered) I emailed ProFlowers that I made a mistake. They immediately responded and shipped a new order (free of charge) to my delivery address. Although the mistake was mine, they fixed it immediately and didn't charge me extra. I would definitely use them for all of my flower delivery needs as well as recommend them to a friend.

7 years ago

star star star star star

Rose G. Poestenkill, NY

Ordered a dish garden in a rustic wooden box for my dearest friends birthday. Beautiful, 4 plants 2 green 2 floral yellow and orange. They were in great condition and beautiful fall colors. Everything was wrapped separately with care. Overall , was far more beautiful than the picture online. I never checked reviews before ordering. Glad I didn’t because I would not have ordered. So pleased with quick delivery and beautiful flowers.

8 years ago

star star star star star

Sarah Ranjit Morganville, NJ

I ordered 3 separate arrangements for mothers day, one of the vases was delivered broken (no fault on proflowers). I called to complain, but before I even had to explain, they advised me the would ship our another full arrangement. It arrived the next day!!! I love the fact u can track u order once it's on it's way and see when it arrives!! I would highly recommend Proflowers.com, their selection, prices, and fast shipping is definitely worth it!

10 years ago

star star star star star

H Moore Lehi, UT

ProFlowers online has been a great way to send flowers to my daughter for special occasions who lives in another city. She'll take a picture of the arrangement she receives, and the flowers have always been good quality.

8 years ago

check_circle

Review Source

star star star star star

letsgogreen12 Macomb, MI

Gorgeous flowers! I like that I can go online to place my orders for around the United States all on one website. They also have a feature in my account to allow me to save special dates and order in advance. Makes gifting so simple!

4 years ago

check_circle

Review Source

star star star star star

James Conder Eagle Mountain, UT

Decided to give ProFlowers a try for my wifes birthday last year and was SUPER impressed. For my 1st time it was easy to find what I was looking for, prices were great and delivery was quick and on time. Loved using ProFlowers

6 years ago

check_circle

Review Source

star star star star star

Charlotte Bethesda, MD

ProFlowers has beautiful, fresh unique flowers with great green delivery service. I like sending flowers without the vase and love this option as we all have too many unused vases. The customer service is very responsive too whenever I’ve had a issuer was resolved quickly and efficiently.

6 years ago

star star star star star

Aaron Paxman Lehi, UT

I love their yearly reminders to send flowers to my wife on her birthday and our anniversary. The flowers have a high quality for a reasonable price.

7 years ago

star star star star star

Pattie Ramey Dyersburg, TN

You jumped right in there and fixed the problem asap. I would so recommend you to everyone. I have to give you all a 10. Yes we will be reordering from you.

11 years ago

check_circle

Review Source

star star star star star

Party0f7 Macomb, MI

I am a frequent customer of ProFlowers as they regularly offer sales on their website. I have ordered birthday vases, get well, and sympathy flowers. Everything has always been beautiful and arrived on time.

4 years ago

star star star star star

Sydney Charleston South Jordan, UT

We love to use ProFlowers. There are so many occasions in which flowers can be sent. Ordering and sending flowers with this company is one of the most simple things i've ever done.

5 years ago

star star star star star

Michelle W Coraopolis, PA

I've never bought from ProFlowers, but I've definitely received from them. My parents and my husband have sent them to me, and I have always been extremely impressed with how beautiful the flowers are.

6 years ago

star star star star star

Natalia Correa MDTribe Tallahassee, FL

I used their service to deliver flowers to my mother and it was amazing. They were on time and the quality was awesome. Highly recommend!

6 years ago

star star star star star

Jim Stewart Queen Creek, AZ

My go to service for Mothers and Valentine's day. Can usually find money saving code to use by listening to radio or on tv.

8 years ago

check_circle

Review Source

star star star star star

Jmarsh Macomb, MI

I have ProFlowers set up to remind me of special occasions every year. I appreciate the reminders and the quick process to order from a large selection of items.

4 years ago

check_circle

Review Source

star star star star star

Tiffany I Elkridge, MD

Pro flowers are always great. I had a bouquet delivered to my mother and some of the stems were broken. They shipped out a new one the next day.

6 years ago

check_circle

Review Source

star star star star star

Nikki Zimmerman Eagle Mountain, UT

My husband sends me flowers from this company every valentine day! They always arrive fresh and stay beautiful for a long time!

6 years ago

star star star star star

Darius Williams Alexandria, VA

Go hear to order all my flowers for any special occasion. They are fairly quick on delivery and have great deals during the holidays

7 years ago

check_circle

Review Source

star star star star star

emblair Herriman, UT

Flowers always arrive on time (if not early) and looking beautiful! Thanks for great service I can always count on.

4 years ago

check_circle

Review Source

star star star star star

Rebecca D

Great company and customer service when shipping out of state. Flowers arrived beautifully for my grandmothers funeral.

4 years ago

check_circle

Review Source

star star star star star

Jennie South Jordan, UT

Beautiful flowers! Had several deliveries from ProFlowers and always so beautiful.

4 years ago

check_circle

Review Source

star star star star star

Glenn Dalton Salt Lake City, UT

Never had a bad delivery. Very fresh flowers delivered quickly at a fair price.

4 years ago

check_circle

Review Source

star star star star star

terryjamison Madison, MS

Love ordering flowers through this floral company they have great service and staff

6 years ago

star star star star star

Connor Farmington, UT

ProFlowers always has the best customer support and really cares about their customers.

6 years ago

check_circle

Review Source

star star star star star

Grossarth Family Herriman, UT

I appreciate the reliability of delivery on the date promised.

4 years ago Edited January 25, 2022

check_circle

Review Source

star star star star star

bmc2z7 Columbia, MO

The flowers always arrive fresh and not bloomed yet to maximize life time.

4 years ago

check_circle

Review Source

star star star star star

Luke

Product arrived beautiful and fresh looking

4 years ago