Name: AT&T
Rating: 3.7

star star star star star_border

Chloe Magleby Provo, UT

It really depends on where you are if your service is good or not. I can not get a single bar when I am at my friend's house but she always has service with sprint. Sometimes it is spotty but overall it is really great for where I live.

7 years ago

star star star star star_border

Melissa Carreno Mesa, AZ

compete with Verizon, but still fall short. All companies have their flaws, I would only be an AT & T customer if Verizon ever drove me off. They have pricey service but decent coverage. At & T has decent service but only where their network is available, so it wouldn't cut it for me because I travel through the desert.

7 years ago

star star star star star

Brinley Knowles Smithfield, UT

AT&T has such great customer service. Every time I go into the store they are super helpful and friendly. I have been very impressed with the company and prices on my phone.

7 years ago

star star star star star_border

Shawn American Fork, UT

We have been with AT&T for many years now. Overall they are very reliable and have great coverage. We still in counter some places here in there they have spots that get very poor reception. I wish this could get improved soon as possible.

7 years ago

star star star star_border star_border

Erin Gilbert, AZ

Overall, AT&T offers good service. However, at times, it becomes annoying as it will go in and out of service in certain zones when other carriers would not. I like how AT&T offers unlimited data with Direct TV, it actually is very beneficial for our family and the price is not terrible for the service. AT&T gets the job done, its not the best carrier, but it is sufficient.

7 years ago

star star star star star

Anthony Sgambati Rocklin, CA

We have had AT&T as our cell phone provider since we first got our flip phone! The customer service is top-notch, and cell service is best there is out there. I have far less dead spots than my friends!

7 years ago

star star star star star

Kristie Sgambati Rocklin, CA

AT&T has been our cell provider ever since we got cell phones, maybe 12 years ago. We would not go with any other provider as this company has few dead spots and great customer service.

7 years ago

star star star star star

Kathie Bowman Lakeside, CA

Customer service is great. I switched over to AT&T when I went on my own plan and it was the best decision. I have wireless, cable and internet with them. So easy to communicate with them and they are always there to help

7 years ago

star star star star star_border

Rischelle Mikkelson American Fork, UT

AT&T is my current mobile phone provider. They have decent coverage. I do have a few areas that are spotty. They have a great family plan that works well for our needs. Sometimes I do have issues on their LTE network. I love their international plan. Very easy and affordable to travel with.

7 years ago

star star star star star

Cody Enslow Pleasant Grove, UT

I really liked AT&T, but they’re a little pricey. They have a lot of strong coverage, but occasionally it’s spotty compared to Verizon. I go back and forth as to which I’d prefer.

7 years ago

star star star star star_border

Angela Pyrah Willard, MO

Have had Sprint, and T-mobile in the past, but this one seems to have the best coverage for where I am located. There is some issues as we travel but over all great coverage and data service. Customer service is great as well.

7 years ago

star star star star star_border

Michael Calabasas, CA

Have been with ATT now for many years. Switching seems like such a hassle but I have not felt that I need to either. Have been satisfied with my plans and service and changing/upgrading has been easy to do. Coverage is sometimes spotty but mostly good in my area

7 years ago

star star star star star_border

Cayla Koga Fremont, CA

I have had AT&T as my cell provider for the past 16 years. They've been great. I've never had a dropped call, if I have an issue, customer service, while not always great, will eventually get my issue taken care of. I think the prices are fair for their competition.

7 years ago

star star star star star

Mike Harvey Gilbert, AZ

Love my cell phone service! Only complaint is with other companies in the White Mountains of Arizona that claimed at one time to be Att but my phone from the Phoenix Area would not work up there

8 years ago

star star star star_border star_border

Bob Hiatt Pleasant Grove, UT

We switched to AT&T several years ago. They have been pretty good. Coverage is good but not the best. Prices seem a little high. Not bad. Their web site is a mess. It is very slow (I have tried it on fast and slow networks). It is so hard to find anything. It has taken me a year to figure out where the features are that I use all the time. As soon as I figured it out they changed the layout.

8 years ago

star star star star star_border

Sofie Rosenvall Alpine, UT

My husband has AT&T and he likes it! Once in awhile when we visit a small town the service is not the best and that is frustrating. But the customer service is always amazing they are always easy to deal with and we have no complaints other then we wish there was a better amount of coverage even in those small towns!

8 years ago

star star star star_border star_border

Tevita Salt Lake City, UT

AT&T by far had the best coverage. We never had a dropped call or service issues. We had them for years and would of stayed with them had it not been for the price increases. We compared prices with other carriers and found a better deal. We wanted to stay, but AT&T didn't care we were long standing good customers, and just let us close our accounts.

8 years ago

star star star star star_border

Rob Whipple Mesa, AZ

A little more expensive than some providers. I have never had an issue with dropped calls or spotty service, however. If I have a question, I can chat online with a customer service rep and usually get things resolved quickly. Very responsive.

8 years ago

star star star star star

Chase H Provo, UT

I haven't ever paid for a different carrier, but I have been impressed with AT&T's service. They get you set up quickly and are friendly. Don't pay for the extra warranty though.

8 years ago

star star_border star_border star_border star_border

Robert McCann Saint Johnsbury, VT

VERY long hold times listening to ads. Multiple transfers that are actually disconnects, so one gets to start over again. You will be on hold for five to fifteen minutes till a rep picks up and you re-explain the problem so they can transfer you. After ELEVEN DAYS and after talking to at least 15-20 reps we had one single att rep actually accomplish one part of what we needed done. AVOID AT ALL COSTS.

4 years ago

star star star star_border star_border

G GA

Service in the country is spotty at best if you have data well you don't when you get in the country not very good reception everywhere privacy issues not the greatest company to go with

5 years ago

star star_border star_border star_border star_border

blas Hyattsville, MD

This company in two and half mouths service was making me run crazy. I had 4 lines for the beginning, they took one line out and I canot get it back. They started to telling me that in contract is broken. Charging me for the free phone. Asking to pay the same mouth other with the service will be suspended. I’m not with them anymore but my line in gone for no raison

5 years ago

star star star star star

Jean Pleimann Hollywood, FL

Great service & customer help if needed. I get service in remote places where other phone companies had no service at all. Highly recommend

5 years ago

star star_border star_border star_border star_border

Thea T. Elkins Park, PA

They give you such a good deal when you first sign up but it's only good the day you sign up. Afterwards my bill is so high, it's ridiculous. Trying to get customer service over the phone is also extremely tough. They couldn't resolve anything for me and told me to go to a store front. Even at the store, it took them a while to help with my issues and it's resolved on location but once I get home, the same problem occurred again.

5 years ago

star star star star_border star_border

Stella B Larchmont, NY

I was with AT&T for 14 years before I realized what a loveless marriage it was. All they did was hide their pricing structure and raised the prices every year. Service was middling at best.

5 years ago

star star_border star_border star_border star_border

Robert Eugene, OR

Their support is terrible. They will keep you hanging for literally hours at a time. They charged me for service they did not provide. They continued to charge my account after they had assured me that they had closed my account. They made my hours miserable, and they made my days dim. They are still harrassing me months after my account was closed and all my bills paid--even the ones for which I received no service. I finally refused to stop paying, and now they have set collections on me.

5 years ago

star star star star star_border

Lkirton Park City, UT

I have been with AT&T for quite sometime. They coverage has always been good, however lately I feel like it is getting worse. Their rates seem higher than their competitors.

6 years ago

star star star star star

Trevene Columbia, MD

I've had this service since 2012 and I am happy with them. Series range is good, reception is good and service N is affordable.

6 years ago

star star star_border star_border star_border

Darlene Floriano

Not much I like. The cell service is weak. They promised Directv access to your cell. It rarely works. They don't offer hotspot with the service package overall. There's an extra fee for this service when others include it in theirs. Their customer service is under average at best.

6 years ago

star star star star star

Sandra Sheppard Wichita, KS

Been with at&t since my youngest was 16 she is now 36. Never have had trouble with getting something fixed if there was a problem

6 years ago

star star star star star

atanu sen

It is difficult to reach customer service, long hold times, but once u reach them, they try their best to resolve your concern and issue

6 years ago

star star star star_border star_border

Mike Whealen St Louis, MO

Very average to below average. Randy has forgotten that they are in the communications business. And Stankey cannot outplace thee tire workforce and remain the premier vendor!

6 years ago

star star star star star_border

Suzie Medford, OR

I have 5 phones. I've financed several through the bill payment method. They have always been helpful and prompt. I know I pay more, but to me it's worth it.

6 years ago

star star star star star

Anita pea Dallas, TX

AT&T has been trusted by my family for a long time now for our cellular devices. The employees are super helpful and their online service is fast.

6 years ago

star star star star star

Jeremy Lucas Eagle Mountain, UT

A little pricey but compared to my experiences with Verizon, T-Mobile, and Sprint, AT&T has awesome service, and easy to work with.

6 years ago

star star_border star_border star_border star_border

RodrigoRamirez Austin, TX

I've been using AT&T forever. Why? Only because I'm too lazy to switch. Otherwise, I'm not too thrilled. The company has changed plans and not notified me to where I'll only realize I can sign up for a better updated plan because I had to personally take the time to look into it. All phone companies have their cons, I just wish AT&T would be more honest and forward with their customers.

6 years ago

star star star star star

Bill Nelson Salt Lake City, UT

I’ve used ATT for over 20 years and have no issues with them. I have Direct TV so the unlimited plan works fine for me.

6 years ago

star star star star star_border

Amber Ervin , FL

I’ve always been a user of AT&T and it’s never given me a problem. I have good service at any location and I don’t see myself changing the company.

6 years ago

star star star star star_border

Larson Riverton, UT

Great service and a great provider. I have used his carrier in places that I could not get service from other carriers. It is a great company and recommended to others.

6 years ago

star star star star_border star_border

Michael Wood

We dont like at&t, customer service has lied to us several times, the service is not the best, and then they tricked into a contract by offering a free phone on a 3rd line. I didnt know about the contract until months later.

6 years ago

star star star star star

Bobbie Budgett

This company is very reliable and you get what you pay for. Billing is easy to read and their technical support is top notch.

6 years ago

star star star star_border star_border

mark faller St Louis, MO

Not much. They talk a good story but don't stand behind the words. Always have to wait for a Customer Service Person and then I generally know more than they do. Also, they are unwilling to match competition prices.

7 years ago

star star star star_border star_border

Andrea

In general the service is good and reliable. I think their monthly fee is very high. I was grandfathered in to the unlimited everything but occasionally they charge me for data overage. Not sure what that is all about

7 years ago

star star star star star_border

Fred

Overall, the quality of the service has been very good. Customer service has been excellent. Nobody is perfect, but they generally resolve my issues tp my satisfaction.

7 years ago

star star star star_border star_border

Claudine Houston, TX

They are expensive and offer less, but the signal strength is good. As for customer service, each person you get on the phone might tell you something different, as if, it's not the same company.

7 years ago

star star_border star_border star_border star_border

Em P

Worst customer service ever. Can it get any worse? Guess I'm going to find out. Bought direct tv and touted one bill. Sadly one bill is beyond their skill set. Pray that you don't need technical help. But.... saving the best for last ..... they charge you a lease fee every month for your Direct TV equipment but when it breaks they claim you own it and have to pay an exorbitant repair fee.

7 years ago

star star star_border star_border star_border

Roberto Pujol Chandler, AZ

I like that they have good deals and competitive prices. However these past few weeks or months the signal strength in the Phoenix area has had a significant drastic drop. I am beginning to get frustrated and have considered Verizon

7 years ago

star star star star star_border

Wanzer Greensboro, NC

Great service for price. Way better than the previous carrier. Definitely recommend them. They haven't disappointed me in the year I've been with them

7 years ago

star star star star star

Brenda Stough Dora, AL

We are very please with our cell phone provider no problems at all great service everywhere we go. Nothing to improve doing a great job.

7 years ago

star star star star star_border

Annie Orr Provo, UT

AT&T is a great phone service. I recently had to buy a new phone and AT&T was very helpful in setting it up. The pay portal is very simple to use as well.

7 years ago