USAA Auto Insurance Logo

USAA Auto Insurance

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7.6

Overall Score

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Hope Filled Futures

Great customer service, prices and claims service

8 years ago

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Gary H Renfrew

The payments have increased to where I am looking for other insurance

8 years ago

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Terry

They have both great service and great prices!!

8 years ago

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Patrick Kinsey

Best coverage and lowest rates by hundreds of dollars

8 years ago

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Sara Crusade

Great price, great customer service with a company I trust.

8 years ago

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n/a

Friendly, responsive, And many services available

8 years ago

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Steven

Exceptional customer service and low rates.

8 years ago

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Jackhorner1725@gmail.com

Answer my questions in a very Understandable way

8 years ago

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Dennis Wick

Excellent rates and superior customer service

8 years ago

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AmyKamerow

They are the best.+ you get a dividend after so many years

8 years ago

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Anonymous

Competative pricing; outstanding service

8 years ago

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Karen Godzyk

They provide great service and have great rates.

8 years ago

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Myron Slater

Great service, quick claim attention, fair prices.

8 years ago

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John Teevan

Excellent service always, very competitive rates

8 years ago

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Kenny Knox

On recent claim had a lot of trouble getting adjuster to call back

8 years ago

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Lawrence DeAngelo

They have always handled my claims quickly with no problems

8 years ago

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Chris Allen Millersville, MD

Excellent service , great value, easy to access and use

8 years ago

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Jill Bonifay, FL

They. are a phenomenal company, always there to service you.

4 years ago

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MaxPalmer South Jordan, UT

Their website is very user friendly and their staff is very supportive

4 years ago

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Steven Rummler Centerville, UT

Great customer service, awesome pricing, no complaints whatsoever!

4 years ago

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Marlon Lee Greensboro, NC

Great company and customer service, I never had an issue with them.

5 years ago

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Tedra Prouty Caldwell, ID

Customer service is wonderful. They walk you through every process.

5 years ago

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Heather Athens, GA

So helpful! I love USAA for everything! Took care of me when I totaled my car

5 years ago

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Tonya B Atlanta, GA

Great Service and Affordable. Reliable roadside Assitance. Cheap auto rates

5 years ago

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Ronald Walls Portland, OR

Cheaper rates on auto and home insurance friendly and courteous

5 years ago

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Meagan Smyrna, GA

USAA is a quality auto insurance and always available to assist you in your needs.

5 years ago

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Joelann Gawel Morris, IL

I had insurance with them many years ago and I thought their time to help me out was very slow.

5 years ago

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Jolene Pleasant Grove, UT

USAA gives great customer service. They worked hard to give us the best rates possible.

6 years ago

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Oc11 Miami, FL

Had a mistake one time and they were pretty responsive to get it fixed. Good prices also

6 years ago

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Jesse Rice Biloxi, MS

They are great. If you have a problem they help you right away. Never had any problems with them.

6 years ago

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Ariana Giles San Antonio, TX

Don’t recommend, very expensive and have the worst customer service , only hep if you have perfect credit

6 years ago

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Amy Singleton Gilbert, AZ

Good Rates. Easy to work with. Quick response time on claims

8 years ago

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Mel Shipton Salt Lake City, UT

Haven't found better customer service with any other insurance company!

8 years ago

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Jeff Martin Layton, UT

Love the way they handle my policy and those of many of our military personel.

8 years ago

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Debbie

Very responsive to the needs of clients.

6 years ago

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Ken Gilroy, CA

They are somewhat higher in price but I bundle all my insurance and banking with them.

7 years ago

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Mark

Insurance product keeps dropping, prices increase

8 years ago

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J.Sal

After 23 years of happily taking our money, we filed our 1st claim. It's been a month with no resolution.

8 years ago

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Russell Vastine Aurora, CO

Little ore expensive but the customer service is the best

4 years ago

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Roberta Rustin Jonesboro, GA

Very responsive a bit expensive for auto and home insurance policies

4 years ago

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Laura Rishell Philadelphia, PA

Wonderful customer service and great rates!

5 years ago

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Debra Williams Cedar Hill, TX

very pleasant and quick response when I make a claim or have questions.

5 years ago

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Minnie Taylor Madison, AL

Exceptional customer service and follow up!

5 years ago

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Ron Wisdom Mesa, AZ

All Veteran's need this insurance. Great service and rates

5 years ago

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Brayden Ibert Covington, LA

Had an accident with a person covered with USAA. The representative was difficult to work with.

6 years ago

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James Quick Queen Creek, AZ

Excellent price and service. Saving me $80 a month.

8 years ago

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Katherine Smith Salt Lake City, UT

Amazing roadside assistance and great customer service

8 years ago

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Chase H Provo, UT

Not the best rates but good service. But still would recommend.

8 years ago

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Ken Harrison Mount Pleasant, TX

Sorry folks at USSA and very sneaky. Over 20 years and I would rate them lower than 1 if I could.

8 years ago

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Dana P Curry

Not very friendly to member over the years. USAA is falling off.

8 years ago