Name: USAA Auto Insurance
Rating: 4.7

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Jami Howell Farmington, UT

I love USAA. They area always quick to help us when we have any issues with our car and the price is phenomenal for what they cover.

7 years ago

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Holly Schafer Forest Grove, OR

I love my insurance with USAA. It is reasonably priced and has really good coverage options. They can be more expensive depending on the area you live in

7 years ago

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Irene Anders Folsom, CA

Great rates compared to all other providers. We have not had to use them for a claim but customer service for other questions is good.

7 years ago

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Haidyn Houtz South Jordan, UT

This auto’s insurance isn’t my favorite. I had some problems with the customer service at this company. The experience might be different for you but I wouldn’t recommend it.

8 years ago

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Tanya Lehi, UT

I’ve been a member for nearly 30 years for both banking and insurance. Their customer service is top notch and their rates are hard to beat!

8 years ago

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Katie Hope Easton, PA

Fantastic service! Fast and easy. Get a real person every time you call! Trustworthy, knowledgable would highly recommend!

8 years ago Edited September 14, 2021

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Ioane Puni Universal City, TX

never let you down, always assist your needs and actually speak to a real person

6 years ago

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Frank X. Johnston La Quinta, CA

BEST service and rates in the industry. Experienced and knowledgeable personnel.

6 years ago

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Mark

Excellent. Immediately provide coverage for any vehicle damage to our three vehicles

6 years ago

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LINDA D.

Have been a member since 1971. Professional and knowledgeable and service minded.

6 years ago

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Arthur Gresham

All my claims, whether my fault or others, have been equally fairly treated, and resolved.

6 years ago

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Dave Brucker

First class. Been a member/insured for 63 years! Never a problem. Always great service.

6 years ago

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Jack Bartscher

Over 40 years with them. Great rates, super staff, always there when you need th. Simply the best.

6 years ago

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Denise Pavan

Quick responses/assistance with claims. Staff are very well versed in customer service

6 years ago

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Mike Greer Fairfield, CA

Great company. Good customer service. Minimal calls you have to make for service. Very helpful.

6 years ago

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Jerry Anderson

Great service and easy to contact. They have always been outstanding for all my claims.

6 years ago

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cindy m

I have used usaa for over 25 years, best rates, great service, wonderful agents, highlly recommend

6 years ago

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Jenny Eric

Good experience. I am well satisfied with USAA. This is wonderful. I would recommend USSA.

7 years ago

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Joni Edmond, OK

Excellent service, great customer service, easy to submit claim, long time customer

8 years ago

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David Kruger

I have been insured by USAA since 1953 and have excellent service for these 65 years.

8 years ago

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Kathy McLean Arlington, TX

They go above and beyond! Prompt on service and use Service King here in TX and they are wonderful.

8 years ago

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John Thompson Helotes, TX

After 53 years and never a problem when I had to file a claim, how else would I rate them?

8 years ago

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Royal A. Brown III Winter Haven, FL

Good value for money - will insure your children even after reaching adulthood and being on their own.

8 years ago

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Art

they are good and have been around for a long time. They cater to the military and I like that fact.

8 years ago

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Dick Taeuber

Customer service, overall service and responsiveness, rates over 61 yeasr with them

8 years ago

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Joe

The quick response when we need help including road service and the affordable price.

8 years ago

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Mr. Williams

Freindliness and the way they are so professional and understanding of your needs and wants.

8 years ago

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Susan Powers

Service, price, caring. Whenever you need them, whatever you need, they are there

8 years ago

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Gordon Murdoch

My truck is in the shop at the present time and have not been contacted without me doing the contacting.

8 years ago

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Julie Wandell

Great rates and caring customer service. Never any question nor challenge for the service required.

8 years ago

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Kimara Fox

They are reliable, honest, available, and trustworthy. Not to mention very affordable.

8 years ago

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Lin Zimmerman

Great prompt service. Very good price and like the fact I get money back each year

8 years ago

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Linda Houde

Attentive, responsive, great prices. Quick to respond. Knowledgeable and curries staff.

8 years ago

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Terrell Brandon, MS

Easy to work with. Anytime I had a problem, they resolved it fast. Very dependable!

9 years ago

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Aricel Westfall Slocomb, AL

Always able to give me great rates but customer service could be better. Half the time, I am unable to get in contact with them

4 years ago

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melissa sorensen Spanish Fork, UT

We were with USAA for many, many years due to my husbands service. Then in one year they raised our rates hundreds. We asked what the change was with no claims and they said our area drove the price. Our loyalty meant nothing.

4 years ago

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Matt Clark Nampa, ID

USAA is great. They take good care of me and I use them for everything. I love their prices and customer service

4 years ago Edited November 18, 2021

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Jada Urquhart Tallahassee, FL

My family has had auto insurance through USAA for over 20 years, They have competitive rates and cash rebates.

4 years ago

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Abigail Land Tallahassee, FL

Super helpful and polite. My claim was done quickly and easily. Good price for car insurance compared to others.

4 years ago

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Cris Balmanno Riverton, UT

I love USAA insurance! I have never been let down by them in over 25 years. Awesome rates and great customer service.

5 years ago

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Willie Sneed Dallas, TX

I had that insurance for my two years wife Said good insurance when i got hurt a week later i got drop they see some part that to get to me they said some crap about sending the check all I got was dropped call got damaged Echo by my own battery the car wasn't fixed right

5 years ago

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Mr Fields Manning, SC

Hands down the best insurance. I hit a deer and they handled everything before hanging the phone up.

5 years ago

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Mike Grove Atlanta, GA

I use USAA for banking and insurance. Easy to work with. Love the app. And ALWAYS great customer service.

5 years ago

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Shirley Hardy Louisville, KY

The customer service agents are rude and pushy. The company takes money out of your checking account that is not authorized when there is a rate increase without any explanation of the increase. Customer service rep could not explain the reason for the increase.

5 years ago

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brandon bingham West Jordan, UT

Excellent plans and policies. Very responsive. Easy to work with and quick. It is not laborious to contact them.

5 years ago

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rob cunningham Melbourne, FL

I love the customer service they go above and beyond the call of duty they really care about their customers

5 years ago

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Van M. Orem, UT

Great service, they helped me a lot when I needed a tow and it was seamless. I do think they have good coverage and are good to work with.

5 years ago

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D Wed Tempe, AZ

USAA is always great regarding customer service and help when handling claims. They typically beat all other quotes.

6 years ago

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Peter Caesar Charlotte, NC

Been with USAA for over 17 years. Never had any issues with car insurance or claims. Great customer service.

6 years ago

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Linda Hays Layton, UT

USAA employees are always positive and helpful. When I have a claim the process is always simple and quick.

6 years ago