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USAA Auto Insurance

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7.6

Overall Score

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Kenneth Bouldin

top quality coverage, 24 hour service, reasonable rates, top notch service

8 years ago

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Betty Ashdown

They really take care of customer issues, and genuinely seem to care.

8 years ago

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Grady Harbour

I have been with them for 40+ years and they have been excellent.

8 years ago

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Kristina

Because they are almost the lowest priced insurance I've found and they have great customer service

8 years ago

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TN

They are just fabulous! They deal with our Military only. (and our children)

8 years ago

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Barbara Sanchez

Quick response. Courteous. Always make things easier no matter the situation.

8 years ago

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Nancy Fairbanks

Excellent rates and customer service. No company can compare.

8 years ago

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Karen Griffith

They are extremely good at customer service and charge a fair price

9 years ago

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Dave McMullin Salt Lake City, UT

They have excellent customer service and get the job done efficiently and effectively.

4 years ago

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Kyle McCune Meridian, ID

USAA has taken care of us for years and provide some of the best customer service of any company.

4 years ago

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Randy Eckert Houston, TX

I have been with USAA for years and never once had an issue. Always quick and responsive to needs

5 years ago

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Jennifer Marth Woodbridge, VA

Have been with them over 30 years. Excellent customer service. Great rates and awesome member care

5 years ago

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moose72 Muncy, PA

Great customer service decent pricing also have banking checking credit cards and loans all pretty good

5 years ago

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Tracy Deleon Lake Wales, FL

When I was in the service I used USAA , was young and dumb. Their prices are crazy high. Agents were rude. Not impressive.

5 years ago

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Heather Milke Olney, MD

Excellent insurance option. Great customer service provided. Have had this for many years.

5 years ago

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Amy Gardiner Clarksburg, MD

They really give you the best deal and will help you find the rate that is best for you

5 years ago Edited September 14, 2021

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Lisa Mason Jonesboro, AR

The service is always top notch and the rates cannot be beat! We’ve used them for 20 years.

5 years ago

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Christina Elliott Moses Lake, WA

We've never had to file a claim but have been immpessed that they reduced our bill during COVID

5 years ago

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MiKE McWilliams Little Rock, AR

Owned an RV for a number of years, and insured it through USAA. Rates were reasomable

6 years ago

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Danielle LeCheminant Lehi, UT

The coverage is very good for the price. Whenever we had to call the customer service is excellent.

6 years ago

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Kristen Vineyard Providence, UT

I love you guys! The service is great and I feel like I always get treated like family!

6 years ago

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Lizabeth Augustine Holmdel, NJ

Have been a member for many years. Always helpful. Accurate and timely. Feels like a relationship.

6 years ago

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jessicaC Kailua, HI

Always a great experience with USAA. Professional and helpful. Easy to reach as well.

6 years ago

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Hailey Moody , TX

Reasonably priced compared to other car insurance companies I have gotten quotes from. Staff is responsive and helpful.

6 years ago

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Makayla Manus Gulfport, MS

They're a great insurance company. The prices are great, and so is the customer service.

6 years ago

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Shay Menifee, CA

Love this company they have always treated us the best. Amazing rates and there for the military

6 years ago

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Bryson Danforth Saratoga Springs, UT

Usaa is fantastic. The coverage is amazing and they’re really easy to work with

6 years ago

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Paige Ellis Slade Gilbert, AZ

We have really enjoyed having them as our insurance. They make us feel important.

6 years ago

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Eriel Joyner Tallahassee, FL

I love USAA. They are there for their customers. Great customer service and wonderful prices.

6 years ago

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Isaac Greenwood Riverton, UT

They are great to work with and they will help you save money anyway you can if you let them know!

8 years ago

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Darluap Pleasant Grove, UT

Had their auto insurance for many years. Rates never increased but never decreased either. Excellent service.

8 years ago

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Holly Nelson Universal City, TX

Great company, always pleased with their customer service, reliability, and policies

8 years ago

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Marlene Taylorsville, UT

Daughter had accident that totaled car. They took care of paying off car quickly.

8 years ago

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Dallin Provo, UT

USAA is the best I love their services and have nothing but good to say about them!

8 years ago

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Taylor Johnston

Really useless. During the pandemic I was unable to pay for my insurance because I was unemployed so they cancelled without notice.

5 years ago

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Michelle Pope League City, TX

Fast and efficient. I guess the rates are good but service is great

5 years ago

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James McGee Sun City, CA

Have never made a claim but customer service is exellent

6 years ago

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john holly Escondido, CA

Outstanding prompt and detailed support that was responsive

6 years ago

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William Kyzer Hermitage, TN

Very responsive and fast with claims. I would not change.

6 years ago

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Martin Boyle

USAA always handled my claims promptly and fairly.

6 years ago

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Mike Trenton, NJ

They provide Great Customer Service & unbeatably price

6 years ago

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Kain

excellent. been with usaa for years dont see ever changing

6 years ago

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Michael Howard

Precisely on time with all transactions and requests.

6 years ago

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Best if leasing is your only option.

Prompt service, full service and a wide selection.

7 years ago

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John Brennan Grover, MO

They are everything you want in an insurance company.

7 years ago

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Landmark Home Warranty or my own

They did not cover my son's accident five years ago. Used a lawyerly gimmick to opt out.

8 years ago

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Paul Phoenix, AZ

Best price and rates and excellent customer service

8 years ago

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Clint Gilbert, SC

Best customer service by far. Geared towards veterans

8 years ago

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Anna Niles, MI

alway been there if and when we need them.

8 years ago

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Rosemary Lesser San Pablo, CA

Outstanding customer service over past 40 years with USAA

8 years ago