Southwest Airlines Logo

Southwest Airlines

Is This Your Business?
star star star star star_half

6.2

Overall Score

cancel
info
star star star star star_border

Jose Perea Houston, TX

9verall is good for traveling in family, but expensive and tedious when traveling alone 9

8 years ago

star star star star star

Gary Callahan Denver, CO

Most dependable over other airlines. Ease of making reservations.

8 years ago

star star star star star

Nancy L Jarosik Daytona Beach, FL

safety, friendly, Personally I have never had a problem with Southwest.

8 years ago

star star star star star

Ricardo El Paso, TX

I have always gotten great services and the price is within my budget

8 years ago

star star star star star

John Walker Seguin, TX

Bags fly free and you can book your whole vacation with them

8 years ago

star star star star star

Laura Mantua, NJ

Comfortable, efficient, reasonable, always on time, very nice staff.

8 years ago

star star star star star

Andre Moore Las Vegas, NV

Customer relations how Southwest Airlines interacts with passengers

8 years ago

star star star star star_border

Tim Louisville, KY

Great customer service. Would give them a 10 if they were more flexible monetarily.

8 years ago

star star star star star

Brian Nunez

Customer Service, arrival and departure times. Convenient hubs.

8 years ago

star star star star star

William H Loescher Temecula, CA

low fares , flies to cities I need, mostly always on time, friendly employees

8 years ago

star star star star star

Piece of mind Clearwater, FL

cancellation/refund policy. ease of booking. web site easy to use

8 years ago

star star star star star_border

Nan13 Scottsdale, AZ

You can change your flights easily and they credit you miles or money immediately with no hassle.

8 years ago

star star star star star

Nadine Stevenson

They make eve rhyming easy! Including changing and canceling your reservations

8 years ago

star star star star star

Mary Morris Glendale , AZ

Easy to use and great friendly people. Always easy to do business with.

8 years ago

star star star star star_border

Mary Christensen Tomball, TX

some of the staff are lackluster i dont need to be spoken down to by flight attendants

8 years ago

star star star star star

Knudsen Mesa, AZ

They have the best customer service for ots flyers unlike United or Delta.

8 years ago

star star star star star

Joe Livingston Waukegan, IL

Easy to book and normally they are on time -the go where I typically go.

8 years ago

star star star star star

Jerry Festa Phoenix, AZ

On time and confortable seating. Flight attendants are usually cheerful.

8 years ago

star star star star star

Joe Kuper Lubbock, TX

Have been on time no luggage lost. Rates are very competitive.

8 years ago

star star star star star

Corrine Miami, FL

THEY CARE ABOUT THE PASSENGERS, READY TO SERVE WHEN CALLED APON.

8 years ago

star star star star star

Christina Lugo

Always have a great experience nice airline studous ( not sure spelling)

8 years ago

star star star star star_border

Bonnie Esrig Alpharetta, GA

Great fares and convenient routes. Got a non-stop flight to the airport most convenient.

8 years ago

star star star star star

Becky Aurora, CO

I like that Southwest is straight-forward with their pricing. No hidden fees.

8 years ago

star star star star star

Ann Tschirhart Saint Petersburg, FL

space on airplane, friendliness of attendants and ease of using flight checkin

8 years ago

star star star star star

Linda Hill

Southwest has excellent customer service and excellent pricing.

8 years ago

star star star star star_border

Dana Bishopp San Antonio, TX

Southwest is consistently the cheapest airline around. They are constant in their service.

8 years ago

star star star star star_border

Aubrey Rentschler Salt Lake City, UT

I really appreciate their low costs and that they allow two checked bags for free.

9 years ago

star star star_border star_border star_border

Migdalia San Antonio, TX

It is ok when I travel by myself.... Don't fly southwest when with family. I want to make sure we sit together when we travel.

10 years ago

star star star star_border star_border

Gerry Chicago, IL

I love SWA. It has been my domestic airline for more than 10 years now. The only problem is the NOT on time departure!

10 years ago

star star star star star_border

Wayne Gooch Decatur, AL

Great airline flew to FLS Oct 10, they took care of me and my family. Myself handicapped thanks

10 years ago

star star star star star

Leticia San Antonio, TX

We've never had a problem with Southwest! Always great to fly with them..xo

11 years ago

star star star star star_border

LuAnn Hope Parker, CO

LOVE Southwest Airlines. I will almost cancel a trip if I can't fly on this airlines.

11 years ago

star star star_border star_border star_border

Brenda Brundage Lake City, FL

Requesting better flight routes from Florida to AZ Waiting for better times to travel also. Maybe even a better sale price would do

11 years ago

star star star star star

Stephanie Quinlan Hyde Saint Paul, MN

Southwest airlines is the best very accommodating to the handicap.. :)

11 years ago

star star star star_border star_border

Michele Plainfield, IL

I have not had a bad experience with SWA. I will now go check any special deals for my next flight!

11 years ago

star star star star star_border

Sue Ferguson Emmite League City, TX

My experiences with Southwest are positive. They have a great safety record and fair pices.

11 years ago

star star star star star

Michael Bowles Wilmore, KY

I had a very good experience, everyone was very helpful and corteous

11 years ago

star star_border star_border star_border star_border

DIANE DIRAFFAELE Las Vegas, NV

I have been using your airline for many years. Travelin from LAS to ISP and back. Now there are no FTS only Sat I have to pay $100 to go to LGA . What is going on.

11 years ago

star star star star star

Willie Arlington, VA

Southwest allows you to have money left for your vacation, great airlines.

11 years ago

star star star star star_border

Ken Martell Clarion, PA

Southwest can't be beat I won't fly any other airline !! GREAT service all around every time I fly.

11 years ago

star star star star star_border

Debra Tinney Lompoc, CA

I just wish They went to more cities, Southwest is My choice when I can fly with them

11 years ago

star star star star star_border

Darlene Smith Mahaffey Clemson, SC

Great service for someone who is mobility impaired. Treated with respect! Thanks SW

11 years ago

star star star star star_border

Kenny B Arlington, TX

I gave it an 8 because the common person does not have assigned seats but i would fly SA all day!

11 years ago

star star star star star

Pamela Hoeferlin Passwater Winter Garden, FL

Their prices are the best, and their customer service is tops!

11 years ago

star star star star star

Lisa Honkie'Boots Owens Fresno, CA

i love southwest i always fine me a good cheap ticket with them

11 years ago

star star star star star

annie dehgan Indiana, PA

Love Southwest! The only Airline I trust and the only way to get to Las Vegas.

11 years ago

star star star star star

Nancy Leominster, MA

Love this airline. Sometimes they even sing to the passengers!

11 years ago

star star star star star_border

Anita Schmedemann Gardner, KS

Had a great experience on my round trip to Chicago and back to Kansas City. Thank you..

11 years ago

star star star star star

Tom Nichols Sarasota, FL

Always fly Southwest. Never had a problem. Rewards customer also.

11 years ago

star star star star star

leann weich Omaha, NE

i have had nothing but WONDERFUL experiences with Southwest. love them. thanks

11 years ago