JetBlue

Travel now days isn’t really that fun. But I have to say, with JetBlue there is still an effort made to make your travels great. We travel so much as a family, it’s always a relief when we get to fly JetBlue. I feel safe and that it will be a comfortable flight.

The only thing that really sets these guys apart is that their planes usually have tv screens which makes any long flight easier to handle. Don't forget your ear phones or you'll be over charged for crappy headphones from the airline. But also, that is the norm.

I found great deals with JetBlue and their seats were so nice for the price. Each seat had a TV which channels to choose from and this was just for a 2-hour​ flight. Also offered great snacks and beverages with exceptional staff.

Always impressed by JetBlue flights. My experience has always consisted of very nice, clean planes as well as great service from the attendants. I have never had a flight late or delayed-- in fact my JetBlue flights usually come in early.

JetBlue is the most enjoyable airline to fly! One of the best features is of course the free in-flight wifi. Other perks: The extra legroom in coach makes a noticeable difference. The snack selection is better. Flight attendants are always friendly.

I love JetBlue! I only wish that they serviced more locations. They have the most comfortable seats of any airlines. They are what most airlines used to be. I sincerely hope that they resist the temptation to follow other airlines rush to squeeze every last cent out of their customers by cutting comfort and service.

They go above and beyond. The price and the quality is better than any other airlines, the darts have more room, the snacks are better and there are way more options. The flight attendants are super friendly and accommodating. I love jet blue more that any other airline

Very impressed with the price's. The people are amazing very kind very helpful very friendly. I world recommend them to anybody. I couldn't believe how sweet the stewardess are and so absolutely helpful made the trip wonderful.

Jetblue is an awesome airline, and i am so easily pleased. the fact that I can ask for multiple snacks and they give them without hestitation is a big deal to me. it just makes my flight better.

I enjoyed my experience flying Jetblue. Staff were very supportive and respectful to all passengers abound. The snack meal served was nice. I love some of the movies I watched in the flight ✈.

I was a passenger on the flight #B6358 on August 22nd. The flight was to depart at 9pm. We finally boarded at about 10:30pm and it taxied at midnight. About 15 minutes later, the captain informed us that we needed to return to the gate because the plane was too heavy to fly to New York and would have to stop in SLC in order to re-fuel, and that would impact the flight crew’s working hours. They also mentioned maintenance issues through-out the night. We disembarked the plane at about 12:30AM and were told the flight was canceled. We were directed to go to the check-in area to speak with Jet Blue personnel there. We then had to stand in a long line for 2 hours, with no information provided and all passengers were very upset and were very vocal about it. After 2 hours, we were informed of a flight was scheduled for us for the next evening, August 23rd, flight 8058. There were not other direct flights available to NY the next day (from BUR or LAX). Then waited another hour and a half for a hotel voucher and LYFT service to the hotel. Upon arrival at the hotel at about 4:30AM, I was informed that I needed to checkout by 12noon that day. The flight was not to depart until 6:45pm and so had to wait in the Lobby of the hotel for the entire day. On August 23rd, the 6:45PM flight was then delayed until 8PM We boarded the plane, around 7:30pm and soon after, the pilot informed us that there were maintenance issues that should have been addressed the night before. The plane finally took off at about 8:30PM and arrived in NY at about 4:15AM. As a result, I had to miss one and a half work totaling about $300, which also impacted my reputation with my employer. This was the most horrible experience I have ever had with an airline. It was not caused by weather and any other “non-controllable” circumstance, and quite frankly, unacceptable. I have been informed by other friends and family that they have also had unacceptable challenges with Jet Blue recently. I will not be traveling with Jet Blue in the future (outside of using the voucher I received), and will be communicating my experience with others. Jet Blue has provided me with a $200 voucher, which I find extremely insufficient based upon what I experienced and lost.

JetBlue has high quality flights for reasonable prices. I have always felt safe on the flights and the flight attendants are always in the best spirits.

I love jetBlue!!!! It's my family's preferred airline. We have always been treated right by JetBlue and most importantly, we are always treated as valued customers.

I used JetBlue to travel last year to California and I loved it. the seats were very spacious and comfortable and the staff was very polite. This is my go to airlines.

JetBlue is a fantastic air company, as I have never had a negative experience on a flight of theirs. Flight attendants are especially friendly and helpful with JetBlue.

I have not been happy with JetBlue. We booked our flight to Costa Rica and we have gotten multiple emails that the flight itinerary has changed. It makes it impossible to plan a trip when they keep changing their flight plans!

Always fly JetBlue! The customer service is great! Rarely issues with flights being cancelled or delayed. Only had an issue once with lost luggage.

Always get excellent service . The stewards and stewardesses are very courteous and helpful.The plane is always clean and the entertainment system is great.

Jet Blue is the best US based airline. JetBlue's staff is always friendly and helpful. If you are flying coast to coast I will always recommend flying JetBlue

I took a flight with a 7:10am departure where we were delayed on the plane until 11:30am due to weather related issues. Before we finally took off, the gate attendant made a special trip onto the plane to tell us we would all get a $75 credit for a future flight, sweet! It's been a week since that flight and I never received anything from Jetblue. I called customer service and the woman on the phone tells me I won't be credited because it was a weather issue. I expressed my unhappiness with being lied to and asked for her to please make good on the promise I was given and apply the credit. She put me back on hold in the middle of my sentence..rude only to come back and offer me a $50 flight credit. I took it but will not be using and will never fly Jetblue again. What a dumb way to lose a first time customer.

Working with jetblue was super easy. The airlines are super clean and the staff is super friendly. The prices are cheap and I was able to get to my destinations safely and was well taken care of.

Excellent customer service, I had to book a last minute flight and was concerned my luggage would be a problem. The gentlemen at the front desk was so kind and helpful.

Super bummed when JetBlue started charging for checks bags. But the customer service is amazing. They are always very helpful, and have definitely gone above and beyond when I’ve been stuck!!

I have flown many times on JetBlue and I have always had a great flight and a good experience. They fly where I need to go, at the times I need to fly and everything went very smoothly.

Flew from san juan to dominican republic and flight was delayed but only about 1 hour. On our way back, we also were with delay. First anouncement was for a little over an hour, however second delay was for over 3 hours. These delays should be notified in advance since traveling with children and alzheimers patient is very difficult. They do not understand why the waiting period is so long. Still waiting and praying we dont get another delay announcement.

Flight was scheduled for 6:31 out of Charlotte NC had to drive 2 1/2 hours to get there as we are driving down the delays kept coming in over our phones finally boarded at 8:07 only to be told there was an issue with a valve in the bathrooms. Tech came on was trying to fix it pilot comes over the speaker and tells us there is a problem with the valve and normally they could just sign off on this but they had previously had and additional issue so this issue could not be sign off. After sitting on plane for an hour and a half they told us we could get off and stretch our legs. Got back on the plane and they said we were ready to leave, then they were looking for passengers that had gotten off so we could leave. Next thing you know the flight attendant saids the light is back on. Tech comes back on the plane once again and he fails again. Around 10:30 the pilot comes on and tells us the flight is cancelled and he is very sorry. We get off the plane only to wait in line to try and rebook for the next day. This took us at least another hour to get up to the agent Catherine and she told us they were bring another plane in tomorrow for all of us that got cancelled yet corporate new nothing of this as my husband was talking with them. Because We dared to question her why corporate had no knowledge of this she got real nasty with us. Also corporate was of no help either we were flying home for a death in the family and they did not care at all. Worst customer service I have had ever. Then we go down to get our luggage and my husbands isn’t there he goes and looks in the lost and found room and sees it behind the locked door. He had prechecked his because they were looking for volunteers as the flight was full. Now he has to go back upstairs to the jet blue counter and get someone to come down stairs and open the door to get his luggage. The women at the counter saids your luggage isn’t in there I know because I didn’t put it there. My husband told her I saw it thru the locked door. Finally got our luggage along with a voucher for a hotel for the night . Got to the hotel about 1:30, still don’t know if there is a flight tomorrow or not. Worst customer service will never fly with them again if I could give them a 0 I would

My last few attempts to fly Jet Blue out of NAS have put me in a position where I was going to miss a critical mtg. Delays that get pushed further every 30 min to the point where airport closed, late night delays, no final news. It has cost me big money to salvage my trips thru other resources.