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5.8

Overall Score

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Joseph rex Nampa, ID

Jetblue is my favorite airline. They have the most legroom out of all the airlines without upgrading to first class seat.I wish they flew more places out of Salt Lake City Utah

6 years ago

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Lorena Carver Lehi, UT

Customer service has always been outstanding. Seats in airplanes are comfortable with decent leg room. Tvs on all headrests were s nice feature on long flights to South America

6 years ago

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Camille Lynnwood, WA

Our flight was cancelled last minute, and the computer system booked us for a flight later that day. We went to the gate and waited and the flight arrived and then left without anything being announced. Apparently it was a fuel stop only and they don’t allow boarding to those flights. We had to approach a person to figure out what was going on. The next flight was the next day. So they gave us a hotel and food voucher, which was nice, but we had kids at home to deal with their care. It was frustrating.

6 years ago

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Juliann Mecham Managua, MN

I purchased a plane ticket to go from Salt Lake City to Orlando Florida and wow what and experience. It was the cheapest flight that I could find and I was pleased with my purchase. I would say it was weird after I purchased the flight, they switched the flight back to two hours later. It was fine, just super late. Over all it was a fine experience.

6 years ago

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Nazjah Yates Jacksonville, FL

JetBlue is an amazing airline. They have larger seats than other airlines for a great price! The airline also has great service from flight attendants. I always prefer to use JetBlue whenever i travel!!!

6 years ago

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Tochica Baptiste Tallahassee, FL

I honestly love jet blue it has great prices and great customer service. They also provide free snacks during the ride. the plane ride is comfortable. not too jam packed, but you can move freely.

6 years ago

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Andrea C Moran-Melendez Jacksonville, FL

They are absolutely amazing. I was flying from Houston to San Francisco and even with the weather delays, I had an amazing experience. The flight was smooth and the customer service was great.

6 years ago

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Connor Farmington, UT

Blessed for JetBlue because they are the go-to for a last-minute flight. I just flew them a few days ago and their flight attendants were as friendly as they always are. The planes are a little older, but I appreciate the free "fly-fi" and they have great snacks. Haven't ever had an issue either.

6 years ago

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Michelle W Coraopolis, PA

I flew JetBlue for a work trip, and it was extremely accommodating. The internet speed was surprising good, and I was able to get work done and be productive during my travel.

6 years ago

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AK Riverton, UT

My experience with JetBlue has been good. The best part (for me) was that I was able to find a really good deal to Long Beach last year (a pretty good airport for a Disneyland trip). I had some questions about my ticket and the customer service person I talked to seemed knowledgeable and pleasant.

6 years ago

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Brittany Stewart Oakley, UT

I’ve flown with JetBlue a few times, and it’s always been a great experience. The flight attendants were nice and very helpful. I was very comfortable and it was a safe flight.

6 years ago

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Landon Edwards Pleasant Grove, UT

JetBlue gave me an amazing flight. My only complaints are that the television wasn't free and neither were the earbuds. The flight was smooth, and the staff were nice and they tried to make my flight the best flight I have ever been on.

6 years ago

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ave Pleasant Grove, UT

I love the roominess of the seats and the snacks that JetBlue provide. They also have great customer service. Every time I have flown with them they are so friendly and helpful.

7 years ago

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April American Fork, UT

JetBlue has always been a wonderful way to fly. It's a bit more expensive than I'd like, and the seats on their planes are quite close together, but I have always gotten where I need to go with no doubt of this company's trustworthiness.

7 years ago

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Don Boren American Fork, UT

I like their customer service. The staff at the ticket counter and at the gate are very friendly. The in flight staff is excellent. I like their entertainment system to watch shows and movies during the flight

7 years ago

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Cassandra Sunnyvale, CA

Jetblue is such a high class airline. Providing extra leg room and free wifi for every customer is above and beyond nowadays. Still kinda pricey though depending on the route.

7 years ago

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Ted Johnson Pleasant Grove, UT

I have used JetBlue to fly overnight from Salt Lake to Orlando Florida and the price was great and they still have all the comforts and ease of flight that make it more enjoyable.

7 years ago

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Randy Scoville Pleasant Grove, UT

I flew JetBlue from SLC to Florida. I had to make a change before the flight,and called the customer service line. They were very pleasant and helpful. Then, on the flight, I was offered treats multiple times, and they said I could take whatever I wanted. I know it is such a small gesture, but it made my flight so much more enjoyable.

7 years ago

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Olivia LeBaron Delta, UT

Customer service is not quite as good as other airlines. Staff tend to be more impatient. They don’t offer as many free snacks as other airlines. But they have cheaper flights with no little hidden costs. If all you need is a short flight it’s a 5 star.

7 years ago

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susie Kaysville, UT

jet blue has some of the cheapest flights that i’ve seen which is so nice because i can afford them myself. they are the nicest of planes but they get you where you need to go and that’s all that matters.

7 years ago

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Anne Sainsbury Payson, UT

It has been quite some time since I have flown on JetBlue, but there is a reason for that. When I flew on JetBlue a couple of years back I found myself seated on a small and crowded plane with stuffy air and little to no personal space. The person next to me was practically on-top of me as he slept and the plane felt claustrophobic. If you are looking to fly comfortably, this is not the airline I would recommend.

7 years ago

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Rosie Hansen Salt Lake City, UT

I love how affordable these tickets are!! It's amazing that you can fly round trip from their destinations for under $130 if you fly between Tues - Thursday!! I also love their seat size and recommend their blue chips!!!

7 years ago

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Tyler Mansfield Provo, UT

They had some issues with their delayed flight affecting my entire trip. They took time to straighten it all out and get me where I needed to go. Always good experiences, and usually the cheapest for where I need to go.

7 years ago

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Noriko Johnson Pleasant Grove, UT

I enjoy flying g with Jet Blue. Customer service was great to help me change my flight and gave me a credit. An agent was very professional and helpful. Good service on a flight too.

7 years ago

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Michelle De Oliveira American Fork, UT

I used to really like JetBlue, but they more and more are turning into a true budget airline. I used to be able to get my first bag checked for free, but now you have to pay extra for that. Employee morale doesn't seem to be the same either. They do have some great sales though, so I am willing to use them if the price is right.

7 years ago

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wayne sanders Valley Center, CA

If you want a simple, less expensive way to fly then choose Jet Blue. anytime I have flown with them it has been a pleasant experience. everyone from the ticketing agents to the flight staff have always been more than happy to assist if needed.

7 years ago

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Lori Wakefield Orem, UT

Love love JetBlue! They are always friendly and do a great job taking care of their customers. Love that they give you multiple choices of snacks and beverages. Lots of leg room in the plane.

7 years ago

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Erika American Fork, UT

We use Jet Blue a good amount when flying. My flights have rarely been delayed more then 30 minutes. Most of the time check in and boarding goes really smooth. Flight attendants have been very helpful . I do not like the added fees for baggage. The snacks provided are ok for kids. Generally a good reliable airline.

7 years ago

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Ann Bailey Lehi, UT

JetBlue airlines may be my new favorite air line to fly! Not only are their fares cheap, I love their stewards. I like how they use humor in their teaching, and their customer service was great to work with over the phone.

7 years ago

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Keri Christensen Lehi, UT

Every time I fly with jet blue I have a great experience. The seats are a little closer together but their air fare is unbeatable. I would gladly squish in a bit more to save hundreds of dollars. I wish they had more destinations.

7 years ago

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Lauren Jorgensen Salt Lake City, UT

I love Jet Blue. I am an avid traveler and usually go with the cheapest airline which is not usually JetBlue but when I do I am always impressed with the cleanliness of the plane and how accommodating they always are.

7 years ago

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Hannah Thompson South Jordan, UT

When I fly JetBlue it is always a great experience. I am very tall and I have learned that JetBlue has the best leg room compares to other airlines and the snacks are very good. The flight attendants are nice too!

7 years ago

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Savanna Caver Orem, UT

JetBlue will always have a place in my heart. For workers, they let them earn donation hours and then give them to schools with special needs so that families can afford to go on trips! Love this company!

7 years ago

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Magaly De Avila Provo, UT

I always fly jetblue! Ever since I was young I would always fly back and forth to california and will always fly jetblue. They provide the best service on flights and everyone is very well trained.

7 years ago

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Julia Halliday Pleasant Grove, UT

I enjoyed riding on Jet Blue! The plane has big seats with a generous amount of leg room. I rode in the middle seat without the feeling of being squished. The service was very courteous and prompt in bringing me my order.

7 years ago

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Garn L. Arnold Alpine, UT

Jet Blue is my favorite airline to fly. Great prices and they don't charge you for everything. I love being able to chose a seat with more feet room. They are on time and accurate with their luggage.

7 years ago

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Lydia Arnold Alpine, UT

JetBlue is a great airline. You can save a lot of money if you are wiling to travel on a red eye flight. I don't love red eye flights, but have had to take them a few times. I've never had a problem when I've flown on JetBlue. They're pretty reliable to be on time. Employees are polite and helpful.

7 years ago

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Haley Evers Lehi, UT

JetBlue is the perfect airline for anyone. They have great customer service and can answer any problems if yours. They get you places with great communication and it is totally worth the money.

8 years ago

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Shanna South Jordan, UT

Love Jet Blue, it's our airline of choice. I wish they would fly to more places, but it seems that they continue to add more destinations each year. I love that they are budget friendly.

8 years ago

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Sherri Rose Orem, UT

I have only been able to use Jet Blue a few times. I have enjoyed the experience every time, but the lack of destinations in the western part of the USA makes them hard to choose on a regular basis. If they did expand more to the west, I would definitely choose them more often.

8 years ago

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Kim Millett Lindon, UT

They have the nicest people working here. They are so good to work with whenever there is an issue with travel. They also have great prices. We took a flight to Florida recently and it was non stop and cheap.

8 years ago

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Cody Linden Lehi, UT

My wife and I are going a a trip to Costa Rica in August and Jet Blue was the only airline with reasonable prices, shorter layovers and flight times. This is our first time booking a flight with Jet Blue and we felt that everything went smoothly as we booked our flight.

8 years ago

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Katie Hope Easton, PA

Flew on Jet Blue nonstop to Orlando for our first Disney trip. They made it comfortable and easy. My husband had extra leg room as he is 6 foot 2. Fantastic friendly flight attendents. Tv in every seat. Would reccomend!

8 years ago

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Makayla Holland Gaithersburg, MD

Great price for trips however I think the flight selection isn’t as great as some of the bigger airlines but I take that blue over them hands-down.

5 years ago

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Frank Orlando, FL

As usual Jet Blue provided comfort and safety on our flight from Orlando to NY. Friendly staff on time service. Thank you

5 years ago

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R. Florez North Highlands, CA

JetBlue is better than the other low cost airlines. The crew are always great, but ouch the seat room isn't. It's a great option for flying into Southern CA.

5 years ago

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Azrienne Tallahassee, FL

I love that some of the JetBlue planes have charger ports! I also have T-Mobile so i was able to have free WiFi while in the air.

6 years ago

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Ioana Asiata Herriman, UT

JetBlue is a fast and cheap way to fly to smaller cities. Their plane are spacey and customer service is great. I wish they flew to more cities that would be awesome.

6 years ago

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Mandi Smith American Fork, UT

JetBlue has always arrived safely and on time. JetBlue had amazing service too! Satisfies the needs of the whole family!

6 years ago

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Kaysha Love Las Vegas, NV

JetBlue is a great reliable airline to fly. This company has been a very reliable airline for years. They're customer service is always great.

6 years ago