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6.0

Overall Score

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Rosie Hansen Salt Lake City, UT

Love flying through Delta when I can. Their flights always leave and arrive on time. I also appreciate the complimentary snacks they offer when flights are delayed.

7 years ago

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Craig Orem, UT

Great option especially when flying out of Salt Lake City. Huge amount of flight options and wonderful customer service! I have never had a bad experience with Delta.

7 years ago

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Eliza Anne Jones Provo, UT

Our family has flown on many different airlines, but we always go back to Delta. Delta is reliable, has great customer service, and gives us a flights worth our money.

7 years ago

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Noriko Johnson Pleasant Grove, UT

I like Delta has a flight to Haneda( Japan) It’s very convenient and they offer good price too. I like their website which shows a price calendar for booking a flight. They also have a lots of flight to different cities in US.

7 years ago

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Debbie Aston Alpine, UT

can't stand Delta! We flew them on our honeymoon. We got stuck in the airport for 12 hours, because they had 3 planes that had mechanical malfunctions. I also dont like that you have to pay for your luggage. I understand that they started charging once gas prices went up, but gas has gone down and surprise surprise.......they are still charging for luggage!

7 years ago

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Katie Young Charlottesville, VA

I always have a good experience with Delta and feel like their planes are nicer and more comfortable than other airlines along the same tier. The staff is always kind and helpful. I always look forward to flying with Delta.

7 years ago

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Amanda Olsen Eagle Mountain, UT

Love flying Delta. Very accommodating. Friendly staff and clean seats and restrooms aboard. Great entertainment selection and we arrived at our destination on time.

7 years ago

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Sarah Wright

I have flown several times with Delta and I have enjoyed their service. They are a little more pricey, but with my sky miles, it makes it better. Also, I get a free bag now, so that is a bonus.

7 years ago

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Ryan H American Fork, UT

I have flown Delta much of my life and have had a great experience. They are usually the cheapest for me where I'm at since they have a major hub in my state.

7 years ago

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Charlene Mackay Orem, UT

I’ve always had really good luck with Delta flights being on time and comfortable. I love their technology that lets you quickly and easily check in a get a boarding pass right on your phone.

7 years ago

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Lori Wakefield Orem, UT

Delta is a great company that works hard to serve their customers. The only thing I don't enjoy about Delta is that their snacks always seem to be stale.

7 years ago

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Tim Berrett American Fork, UT

Delta used to have great service, a great loyalty rewards program and everything going for it. It was at the top of the game. Something changed and Delta is now a penny pinching company that continues to squeeze its passengers for as much as it possibly can. The service has declined and the experience is sub-par. They are no longer my first choice for travel.

7 years ago

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Denna Collier Lehi, UT

Have used Delta Airlines multiple times and they still haven't learned how to efficiently load the plane. Also paying for luggage is ridiculous since the ticket is so high. One of the few services that as a consumer we are ok with waiting.

7 years ago

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August Moulton Lehi, UT

My Delta experiences have all been great. They tend to be priced a little higher than other airlines in my area, but the service is also better than many airlines offer.

7 years ago

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Evelyn Chidester Riverton, UT

I have flown with Delta a few times and each time found the experience to be a good one. The staff was helpful and kind and courteous. The flights were smooth and problem free.

7 years ago

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Rochelle Thompson South Jordan, UT

I love Delta because they have the best options for flights with fewest stops. I feel the most confident flying with Delta. I love the service that they give.

7 years ago

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Savanna Caver Orem, UT

This summer I had a flight that I booked the wrong date, I immediately called Delta and they helped me fix my flight! Their customer service is amazing!

7 years ago

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Autumn Kallunki Provo, UT

I’ve flown delta since I can remember and I’ve always had a pleasant experience. Everyone is always polite and willing to work with customers if you have questions or concerns. It’s easy to contact customer service

7 years ago

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Dasha Directo Provo, UT

I fly with Delta usually every time I'm traveling. I never have any trouble when I'm traveling with them. They have decent snacks and drinks and they always have recent movies to watch on the flight.

7 years ago

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Jorden Laird Front Royal, VA

usually the cheaper of the airlines, and for basic travel thats fine. But like all other airlines, expect no leg room, and get out your wallet if you need any kind of extras.

7 years ago

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Erica Hartshorn Alpine, UT

Delta Airlines has good customer service and I feel like they are usually a good price for what they offer. If we could choose to fly with anyone usually it's Delta.

7 years ago

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Erin American Fork, UT

perfect for flights anywhere, all the attendants were so kind and patient, the prices were nice and the flight went very smooth, definitely will fly with them again

7 years ago

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Shawn American Fork, UT

Like Delta with their assigned seats compared to Southwest. They go to many destinations and it’s easy to get to. Sometimes their helpfulness and customer service lacks a bit

7 years ago

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Anthony Sgambati Rocklin, CA

We took Delta Airlines (for the first time) from California to Boston. Three flights each way, all of them on time. Customer service exceeded our expectations.

7 years ago

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Kristie Sgambati Rocklin, CA

Delta Airlines made our flying experience wonderful. We flew from California to Boston on three different flights without a hitch. Would definitely choose Delta again.

7 years ago

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Justin Alpine, UT

Delta gave me a nice flight to Washington last year. I was comfortable the whole way, and the flight attendants we're very kind, and they had great food too.

7 years ago

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Garn L. Arnold Alpine, UT

For being one of the largest airlines, Delta does a great job. They generally are on time. The Flight Attendants are attentive. They go wherever you want to go. I prefer Jet Blue but I will fly Delta.

7 years ago

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Jason Pyrah Willard, MO

I have flown internationally with Delta and thought that their service was great. I thought that the prices were good and I liked the food that the served.

7 years ago

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Kenz Buena Vista, VA

Good quality airline. Dislike how many groups they split you in. I paid for a ticket, I’d like to feel like a valued customer, not the extra baggage they have to load on the plane.

7 years ago

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Lori Pleasant Grove, UT

Delta is the only airline that I will ride now. The costumer service is amazing and the flight attendants make it the most comfortable flight possible

7 years ago

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Lee Pleasant Grove, UT

With my job, I fly 100-200,000 miles a year mostly on Delta. I have been mostly happy with their service and they have tried to rectify a situation when a problem occurs. Delta is generally a good airline to fly.

8 years ago

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jenny Gilbert, AZ

We have flown Delta on several occasions and generally are happy with our flights. I like that we are able to make seat assignments without having to pay extra. I don't like that we have to pay individually for luggage.

8 years ago

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Karen Anderson Lindon, UT

My last flight with Delta airlines was quite delightful! The seats were bigger than expected. The flight attendants were very helpful and attentive to my needs.

8 years ago

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Steve schramm Salem, UT

Fairly reliable. Feel confident in their safety record. Do not like their extra bag fees but most airlines charge that. Have a more extensive number of flight options than many airlines.

8 years ago

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Melissa Reinoso Herriman, UT

They were always really nice when we would board the plane. They would always come and make sure that everything was good that we were taken care of during the flights.

8 years ago

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Ron Durfey Pleasant Grove, UT

I am a Delta Gold Member and I'm very happy with their services. I will always be a Delta user. They seem to take care of their loyal customers. I have enjoyed being a Gold Member of their's.

8 years ago

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Cody Linden Lehi, UT

I used Delta for some of my longer flights and was impressed. The food, drinks and entertainment options were all good and made it a very comfortable trip.

8 years ago

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Bob Conley Crestwood, KY

If I never fly Delta again, it would be fine by me. I once tried to board the plane with a carry on bag that fit within the airline's limit. The person managing the boarding decided that my bag was too big and that there was no long any room on the plane for anyone's over head bag. She demanded that I have remove anything from the bag I absolutely needed, and then check the bag. I checked the bag and then tore off the tag while walking to the plane. To my amazement, I was one of the few overhead bags on the plane. The luggage pick up at our destination was an absolute nightmare with multiple people not having their bags making the destination.

8 years ago

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betsy fowler Lehi, UT

The quality is good, and they are consistent. Their planes are usually bigger and allow for charging your mobile device while in flight. However, the $200 charge for changing flights is a bit expensive

8 years ago

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Preston Fowler Pleasant Grove, UT

Delta's skymiles are one of my favorite things ever, I have earned so many free flights because of their amazing deals, I love Delta and the ability to earn free flights.

8 years ago Edited September 14, 2021

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Kip Fowler Pleasant Grove, UT

It has been a good experience for me to fly primarily with Delta the last 15 years. They are not always the cheapest airline, but they have never lost a bag and they have always had great customer service

8 years ago

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Joanna Hester Gilbert, AZ

We have used Delta to fly to Hawaii. The flights were on time and encountered friendly staff during our trip. Will definitely fly again using Delta!

8 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Very helpful when traveling with kids - easy check in and they do their best to help in any way they can. Love the gate check friendliness for strollers, etc.

8 years ago

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Christian Murray Lookout Mountain, GA

Delta Airlines is always wonderful to their clients and provide state-of-the-art amenities on their planes. I prefer Delta over any other airline company.

8 years ago

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Trevor Woller Beaverton, OR

Delta is a safe airline that is usually on-time, has clean planes, and has friendly staff members. They are a good quality airline, but usually a little spendier than other options. Their customer service is OK, but I've hard a harder time getting things resolved with them compared to Southwest and other airlines.

8 years ago

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Amanda Sherwood, OR

I love flying with Delta. They have always been on time for all my flights, they have never lost my suitcase and check in has always been professional and efficient!

8 years ago Edited September 14, 2021

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Chase H Provo, UT

I've had great service with them. I tend to pay for the cheapest airline as my number one priority, but Delta has been good. They have made a recent effort to be more trendy. Cool new video

8 years ago

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Trent Provo, UT

The flight arrival and departure where both timely. The attendants seemed nice and personable. They also offered snacks! Overall, I would recommend them to a friend.

8 years ago

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Heather Novus Palm Bay, FL

This airline has gotten better over the years. Still room for improvement on what's offered in the air, but flight prices are very competitive

4 years ago

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Guy Salt Lake City, UT

Thank you Delta for always being my go to airline. Love everything from checkin to baggage retrieval ❤️

4 years ago