Name: Fitbit
Rating: 3.9

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Lourdes Montrose, CO

I lost my fit bit and it was replaced at no cost to me. Thank you FitBit!!! The Fit Bit encourages me to take more steps.

11 years ago

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Jessica Springfield, VA

I love my fitbit when it works. I have had it replaced twice. I have used it and taken care of it the way they recommend on the fitbit site. It seems to fall apart after 2 or 3 months.

11 years ago

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Mike Flat Rock, IL

I had bad luck with customer service, I had a charge, that only lasted me 3 months before the band broke. I called customer service, and no one wanted to help me out, so i glued it back together. Shortly after that it took on water and quit working all together. I feel like it is an accurate activity tracker, and I was happy with the accessibility of web site.

11 years ago

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Nancy Krier Finley Coffeyville, KS

I received my Fitbit Flex as a gift from my son....LOVE IT! I truly enjoy challenging myself and having accountability!

11 years ago

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Dee Kearney, NE

I had the Flex....it was horrible. From the second day it would not work correctly. Multiple emails with customer support that would take a least a week to get a reply!! Stopped wearing it on day 4 and according to my weekly fitness emails from FitBit, I did better activity wise with it lying on the table then I did when I was wearing it!! I month later, finally returned it and was given a full refund. Would never recommend this product. Be smart and check into buying from a different company.

11 years ago

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Rekko Patton Charleston, WV

I was so excited about the getting the Charge HR, but it is not what I thought it was going to be. I thought about taking it back a couple of times. 1. I got a very bad rash on my arms. 2. The charge only last for three day max. I had a zip, but lost it running and I loved it!!!

11 years ago

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Wendy Allen Rohnert Park, CA

The Fitbit Flex unit has stopped working and been replaced more than five times in the past year and a half. With the new format, my flex is no more than an expensive pedometer that keeps breaking down. I have gone through more than 3 wristbands in the last year. They are flimsy and very expensive. I don not recommend Fitbit! I wish I would have bought a different activity tracker.

11 years ago

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Patricia Daniels Fresno, CA

I love the weekly challenges! (we have a group of 10 every week) Easy way to track steps, mileage, calories, sleep patterns etc Great motivator!

11 years ago

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Donna Watsonville, CA

I have been a little disappointed that I need to input data when I use my eliptical. I actually have to put it in my pocket to get a decent reading, and then it does not track my heart rate because it is not on my wrist. But it does encourage me to stay more fit._ fitbit HR

11 years ago

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Pam Sasser Beard Brandon, MS

I like the Fitbit community, challenging one another daily, weekly etc. My daughter and I each have a Fitbit. Mine was lost in less than 3 weeks due to a faulty clasp (Fitbit Charge). They quickly replaced it. Now, only 6 months later the casing is separating from the Fitbit, on both mine and my daughter's Charges. Fitbit has offered to replace with proof of purchase, but I want them to look into redesign. When my Fitbit fails, I will be looking to another company. Oh.. and the Fitbit is NOT waterproof. I would like something I could swim/shower while wearing.

11 years ago

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JoeFlo Minneapolis, MN

My fitbit is great. Using it makes you think accountability! Also a Great company to deal with if you have a problem AAA+++.

11 years ago

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Nancy Goochland, VA

Lost 25 lbs with the FitBit Flex, then moved to the Force. Returned it when they recalled and ended up with a Basis and never returned. Fitbit was good, but over calculated my steps and couldn't delineate between running and walking, which I like. Not sure how they are now, but I'm not sure I will ever go back...

11 years ago

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Kathie Point Pleasant Beach, NJ

Love my flex. Keeps me motivated. I have been getting so many compliments on my weight loss. Many nice bands on the web so you can dress it up.

11 years ago

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Sam Shelby, NC

I had a battery issues, they simply replaced with out me even asking, I was shocked!! Great Product even better customer service. Charge HR

11 years ago

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Terri Ashland, KY

Love my Fitbit, I have the Charge. No problems at all in the eight months I've had it. My only complaint is that it's not waterproof!

11 years ago

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Laura Kenosha, WI

I received my Fitbit as a birthday gift and loved it for about a week. The battery wouldn't charge unless I wrapped it with a rubber band and sat just right on the counter. It was a pain. I called the company to see what they could do, and they made it seem like a would have to jump through hoops to get it replaced. Looking online it looked like this was a known problem, so I am not sure why they wouldn't back up their product. I basically have a $99 rubber bracelet that does nothing now.

11 years ago

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Gabriel Pope Saint Louis, MO

Fitbit Charge HR is great!!!!!!!! For an active person as myself it monitors everything to a T!!!!! Even my sleep. Highly recommended!!!!!!!!!!!!!!!!

11 years ago

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Juli Colorado Springs, CO

I loved my Fit Flex. Never took it off, only to charge. My daughter saved and bought if for me as a gift. After 3 months, it kept coming unsnapped and falling off. A bit frustrated because it has fallen off for the last time, because it is lost!!!! Very disappointed and frustrated. And have also heard that apparently this has been a common problem!!

11 years ago

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Emily B Mitchell Foley, AL

My husband bought our fit bit flex for mothers day a few years ago. Neither of them lasted more than 3 months. Both were replaced by fitbit, and they didn't last another 4 months each. On top of that, they didn't track swimming well, and if you want it to track bicycling or food, you have to figure it all out yourself. Save yourself some money and time and get a polar chest strap.

11 years ago

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Sean Dallas, TX

I am pretty Satisfied with my Fitbit HR Charge with the exception of - I wish the battery life was just a few days longer AND I wish there were more features with the dashboard.

11 years ago

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Kim Plaistow, NH

Fitbit is terrible, do not purchase this product!! At first their customer service was great, then when I started having more issues with their product it took multiple emails and facebook posts to get a response from them. When I did get a response, the person told me to open a ticket (which I had) then told me she found it, but made me open ANOTHER ticket, only to give me the run around. They eventually sent me a replacement for my flex, but it was broken. They did not seem to care and never honored their warranty. I wouldn't recommend purchasing this product.

11 years ago

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Beverly Alward Woonsocket, RI

I Love my FitBit flex. I have had it for one year now and am never without it day or night. I average 25,000 steps a day. It keeps me going strong.

11 years ago

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Pamela Ganoe Blackwood Cedartown, GA

I've had the Flex and Zip. I love my Zip because it has a battery that only has to be replaced approximately once a month. Also just got my Aria scale running and started my diet program back up. Love the scale. I have had programs with the Flex not charging and the Fitbit customer service sent a replacement. Also had to get a replacement on the Aria Scale. Original scale would not weigh. Fitbit customer service very helpful.

11 years ago

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Leah Shanahan Reed Petaluma, CA

I love my fitbit flex. Very comfortable, and can change out the colors easily. More importantly I love being able to compete with friends

11 years ago

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Chrissy Weber Round Rock, TX

Liked it, but the bands and clasp designs are faulty. The band begins to tear where you remove and insert the fitbit for charging, and the bracelet keeps falling off. After many near losses where I caught it popping off or falling off, I finally lost it. My hubby lost his swimming at the beach - no contact or other jarring, catching on anything, just swimming. Not worth the price if they end up being disposable.

11 years ago

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Tammy Beckley, WV

I have the Fitbit Charge HR, I like everything about it, except the calories, when I workout. I have used another calorie counter and the fitbit and the fitbit is usually 100-200 calories off. I have contacted the company and they haven't got back to me...

11 years ago

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Mary Barnhart Chambersburg, PA

I think the band on the fit bit I have is poorly designed it falls off all the time. I have 2 younger kids and picking them up, putting them in a car seat or any thing really I tend to have my band unsnap. Wish a better band was available.

11 years ago

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K9tootr Salinas, CA

I've had mine for over 3 years and love it. It stopped tracking steps about 3 weeks ago but still tracks exercise, tried to reset but no go. Will replace soon. Miss it!

11 years ago

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Donna Bush Lancaster, OH

This may be my last fitbit. This is my third one. The straps keep breaking on me. This one has lasted the longest, but is now cracked underneath. Not sure I will be replacing it, unless the company replaces it. Otherwise, I like the alarms on it. Wish, I had the other versions where I can see my heart rate. That is more important to me now.

11 years ago

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Theresa Estorga Sacramento, CA

I have a flex. I loved it until it started not working half the time. I have been having problems with it. It barley works, hardley ever syncs. I have to do a reset atleast once a week and have to do it a few times before it will work. I love the fact that it tracks steps and I do the weekly and weekend challenges it's just frustrating when my fibit doesn't work and I can't complete my challenges.

11 years ago

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Cynthia Thomasville, NC

I love my fitbit, It has totally taken the place of my watch; I only wish I had held out a lttle longer for the one that has a built in watch...I knew you make one because it make the fitbit more perfect. Big thumbs up

11 years ago

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L4slund Albuquerque, NM

I have gone through two FitBit Flexes in the last year or so. Both died on me. First, they wouldn't hold a charge and then they just went dead. I love this product, but I can't afford to shell out $100 every eight months for a replacement.

11 years ago

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Ellie Cheyenne, WY

Fit it’s are cute, small, and stylish while tracking Jt my walking and running so well! They’re easy to understand and I like having goals to work towards.

6 years ago

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April Jones Tremonton, UT

I love my Fitbit. And I love that it makes me challenge myself to go farther than I did the day before! It is a great way to beat your mind at the crazy competition game!

6 years ago

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perscilla Tallahassee, FL

Buying a Fitbit is one of the best investments that I have ever brought. I love how it tracks my heart beat and keep of how many steps I take everyday

6 years ago

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Lizabeth Augustine Holmdel, NJ

My daughter had a fitbit for 15 months then stopped working. Store Best Buy did not sell me warranty never asked if I wanted it and it was holiday time didn't think to ask. Product also stopped working during the 15 months then would start working again.

6 years ago

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Aidan Keogh Ogden, UT

I love my Fitbit. It has been so useful to track my steps and exercise so I could better manage my food intake. I also love how easy to use the accompanying app is,

6 years ago

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Sandi Burkinshaw South Jordan, UT

I've used 2 different fitbits. One that attached to my clothing and the other a watch. I far preferred the watch. It let me track steps, get my phone notifications, and can connect with MyFitnessPal.

6 years ago

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Julie Taylor Ogden, UT

It works good. Knowing how much calories you burn so then you can decide on how much food you can eat. Also just quality watch I really like their watches

6 years ago

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Shauna Horne American Fork, UT

I like that my Fitbit has an alarm that is relatively quiet and is nice to wake up too. It is helpful in tracking my steps, but doesn't always seem to be accurate. It seems to identify arm movements as steps.

6 years ago

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Lknls Salt Lake City, UT

Love my Fitbit. The charge hr 3 sometimes has syncing problems that’s annoying to fix but other than that it helps to motivate me to reach my goals.

6 years ago

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Annie Robbins Pleasant Grove, UT

Fit bit creates a functional product for tracking steps, heart rate and telling time. It is not water proof. I owed the Fit bit Charge 3 and got a few drops of water on it from the pool and it stopped working. I was disappointed.

6 years ago

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Corbett Douglas Cedar Fort, UT

I have used a few of their watches and really liked them. The thing I don’t like is the software. I wish I could more easily sync a Fitbit for my child on my phone along with my Fitbit. I have heard they improved that but it came to late for me and I went with another product.

6 years ago

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PessoaJ Herriman, UT

I have an old style fitbit and it’s good for bringing attention to your steps and being more aware of being active but I wouldn’t say the heart rate monitoring is super accurate.

6 years ago

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Kbr Lahaina, HI

My Fitbit does not always feel accurate and according to my Apple they are completely different and I’m never sure how many steps I’ve actually taken in a day. A lot of times it won’t seem even though my phone is right next to it so that the time change when I go from different time zones takes 24 hours before it will even work again.

6 years ago

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Aunt Cathy Bay Saint Louis, MS

I thought it would be a bit easier to use for the money.. Not quite the cheapest one, but trying to get the wrist band to hook up. Geezum.. and trying to find a replacement charger in a store. eehh.. but did what I needed..

6 years ago

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Allison Campbell Gulfport, MS

Fitbit is a great company that has great watches that can help you track your fitness journey for a great price. It's a great way to get Americans in shape.

6 years ago

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Christyan Bennett Baton Rouge, LA

The fitbit exercise tracker is very nice and I love using it for tracking my daily workouts. There are some small glitches and a few problems but other than that it gets the job done.

6 years ago

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Michael Mills Ashland, VA

Very happy with the quality and results of the Fitbit Charge 3. I had a face that cracked, took a picture and text it to customer service and they sent me a new watch face.

6 years ago

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Sara Smith Riverton, UT

My versa quit working after only a few months. I got on the phone with customer service and found it was defective and so they sent me a replacement for free.

6 years ago