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LuckyVitamin

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6.3

Overall Score

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Michele Germain Green Bay, WI

I love how easy it is to find exactly what I want. My previous orders are always available for me in case I forget what I needed to re-order. The prices are great too!

7 years ago

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CT Morristown, TN

I have been ordering from LuckyVitamin for several years. My orders are always sent promptly and are correct. They have great prices and have a wide variety of products.

7 years ago

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Josey Wales Alma, AR

What I ordered is exactly what I received. No surprises ! The order came when expected and I was happy with the price. I will go back to this site when my supply gets low.

7 years ago

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Perri Pittsburgh, PA

Liked that the site is very easy to use. Found what I wanted in search engine, first try. I was updated via email. Received my order in a timely manner. Pricing was good.

7 years ago

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Dimples Bellingham, WA

Amazing customer service at LuckyVitamin with very reasonable, competitive prices. I do wish that they carried Thorne brand supplements and additional natural/clean/organic choices for pets.

7 years ago

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Babbs Davis Charlotte, NC

I am a repeat customer. Pleased with service and quality and variety of products. And a sale is really a sale and not just a gimmick to entice one to click on their site.

7 years ago

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Julie S. Columbia, MO

LuckyVitamin has a great selection of healthy products. The prices are low and shipping is fast. I also like how they use minimal packaging for shipping.

7 years ago

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Clewis Burlington, WI

The products bought here are great! I recently learned that the customer service isnt very good though. I made an order recently an my wife soon after got a 25% off coupon. I tried to cancel my order and was told my order was about to ship so it couldnt be cancelled (it actually shipped 24 hours later). So my wife was going to just make a separate order on her account, only to find out for some stupid reason lucky vitamin somehow combined our accounts so she couldnt log in to use her coupon at all! When she contacted customer service they didnt even help with the problem. Basically told her that she was screwed and she never got to use her coupon or log into her account. Very disappointed. Will find somewhere else to order from in the future.

7 years ago

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Lorie Homer, MI

Upon recieving my package 2 of my myers all purpose clnrs were completeing open and empty when i called the woman was very apologetic and i had 2 new bottles within days very satisfied

7 years ago

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Tari Myers

Great prices on products, good delivery times, very good packaging. I will continue to order products. I order stuff to help my family stay healty. Thanks

7 years ago

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Happy customer Rochelle, IL

I loved that they package the liquid items in sealed bags so the liquid, if leaks during delivery, will not ruin the other products in the box. Thanks Lucky Vitamin!!

7 years ago

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Aurora Burlington, WI

The website was running slow so it was kind of hard to navigate. It would be nice to have more available promo codes, it would help bring more people to the website.

7 years ago

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Nadine Dallas, TX

I've ordered from Lucky before and been good. Just had trouble this time because I was attempting an autoship along with a regular order. I guess that was the problem otherwise I am happy with your company. Also live chat was pleasant and helpful. Thank you and Happy new year to you all.

7 years ago

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Harriet McCallum Hoschton, GA

It took me 4 trys to add my new credit card number because the website kept giving me the error message that I had changed countries when I did not. Still in the good old USA. The 4th try was the charm.

7 years ago

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Christie Hollis Rocklin, CA

Great company, good product selection. Love the rewards. Slow shipping is the only downside, so I usually order stuff I know I won't immediately need. Thanks!!

7 years ago

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Kathleen M. New Milford, CT

Love the unique cleaning products. Vitamins are awesome with so many to choose from. Keep up the free shipping and discounts. Always packed neatly and never damaged.

7 years ago

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Ashley Guinn Fontana, CA

I love the offers and shipping rates from Lucky Vitamin. I did run into an issue with the quality of a product I purchase quite frequently. Depending on how Lucky Vitamin handles this issue determines my ability to remain a loyal customer.

7 years ago

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David Kim New Windsor, NY

Love the product and fast service. I think lucky-vitamin has the most competitive price which is the biggest reason why I come back. I haven't had any bad experience.

7 years ago

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John Columbia, MO

Ordering was easy, pricing is competitive and in many cases better than other stores. Selection is excellent. Delivery is always well within estimates.

7 years ago

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sheila hill Dallas, TX

I like your products the MCT Oil and Hemp Oil and Hemp Protein Powder . I just wonder why it takes so long for shipment otherwise love you products and will continue to order.

7 years ago

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Nana Snohomish, WA

I really like the products and the prices are lower than most. That's definitely a plus ! I'd like to see more food items available in low sugar and low salt. Also allergy free foods. Thanks, Lucky Vitamin

7 years ago

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Marlene Gaastra, MI

I ordered a product that was back ordered. You sent me emails keeping me posted on the status. I really appreciated your attention to my order. Thanks

7 years ago

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DMN

I have not yet received my order, but am basing my rating on the availability of products that are hard to find in "brick and mortar" stores, or even on Amazon.

7 years ago

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Lachlan Kluge Santa Barbara, CA

Excellent selection for those of us who want to get away from the "SAD" diet of carbs, sugar, preservatives, and GMOs. And the free shipping is also a plus.

7 years ago

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Jane Cox Fort Worth, TX

I've always had good luck ordering with Lucky Vitamins. They deliver in a timely manner and offer some great discounts from time to time! Always a pleasure doing business with them.

8 years ago

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Fay P. Schwartz

I am very pleased with the service. And the products are very much to my expectations. High quality and readily available. Thank you very much Lucky Vitamin.

8 years ago

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pat Pearsall, TX

Good products fast shipping.I have purchased a variety of products from this company and they ship quickly and deliver the correct product at a great price

8 years ago

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ketolover Otis, OR

I signed up for the email with coupon code, which I got and tried to use for my first order but it wouldn't take the code :( still ordered my stuff anyway, it is on back order to crossing my fingers.

8 years ago

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Jessica Seminole, FL

I have been ordering from lucky vitamin for a long time. Have never had issues till now to the point of they lost another customer. I meant to use a VISA gift card when ordering but I used to debit card by mistake. I checked my account and the payment had already gone through (literally isntantly). I called customer service and asked if they could charge my gift card and issue a refund to my account. I was denied and told that the payment had already gone through (so basically no matter how quickly you call they cannot help). I ordered from Lucky Vitamin and IHerb at the same time and my order from IHerb arrived within two days (using the same shipping method). My order from Lucky Vitamin was supposed to arrive yesterday (10 days after my order) and it did not arrive. I have sent Lucky Vitamin 2 emails now asking specific questions and have still received no response (10 days). I used a link on my email to track my order and went through the process of log in. It has a clickable link that says "click here for tracking information". I have tried to click this link now on various computers and my cell phone and it will not take me to the tracking info. Way too much stress!!!! Never again.

8 years ago

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Blaine Austin, TX

I attempted Saturday to make a purchase. Every time I would get to the end no matter how many times I tried, it had wrongfully increased my total amount. Finally I tried to call and it said the phone was closed. I then realized I would have to wait until Monday to call so that I could make my order. I called Monday and sat on the line waiting to speak to someone for 35 min when the automated recording finally told me that wait would be 25 min more. So I gave up very disappointed I had wasted all of that time accomplishing nothing but stress and aggravation.

8 years ago

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H Marie

I love ordering from Lucky Vitamins. They carry all my favorite brands; Jarrow, Solgar, Avalon organics, and keep them in stock. They send confirmation emails and another email when the order has shipped.

8 years ago

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JP

Website is slow and buggy. Last shipment was lost and took several calls to be resolved. Customer service was difficult to deal with until I spoke to a supervisor. However, Good selection of supplements and good prices on many items. g

8 years ago

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kristina young Westport, CT

Fast, easy, competitive. Very impressive just how quickly your orders arrive after ordering and if anything goes awry, how quickly issues are addressed.

8 years ago

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Lisa Richter Blue Springs, MO

With the new phone, same brand and provider, the quick re- order option isn't working. I have to click on each item and add them from their page. So it's not as easy and takes longer.

8 years ago

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Shelly Bailey Roseville, CA

Lucky Vitamin typically has what I want in stock and the Quick Reorder feature is fast and easy to use. I also enjoy the Autoship feature, it saves me a great deal of time.

8 years ago

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Zona Lint Ankeny, IA

My order was rejected at the post office because of damage. I called Lucky Vitamin they checked my order and sent out a reorder immediately. Thank you good job.

8 years ago

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Kitty New York, NY

Lousy website and search engine. I asked for fig bars, and got all kinds of soap bars! Sets you up for automatic shipping when you want 1-time shipping--very sneaky. Prices good. Delivery fairly fast.

8 years ago

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Corinne L Peterson Plymouth, MN

Lucky Vitamin's website is easy to use! Products are always shipped in a timely manner. Love the product selection. Much less expensive than any retail store I've shopped.

8 years ago

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Carol Langon Jericho, NY

Great website and so easy to find everything.... Such great products and great pricing too!!! Love it. I am a new customer and very happy with everything !!

8 years ago

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Cheryle Long Beach, CA

Lucky offers an incredible variety of products and has great pricing - the auto ship feature makes it easy for me to keep my products in stock and saves me so much time!

8 years ago

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Kathleen Funk Oak Lawn, IL

Site isn't the easiest to use, but they offer many products. I like the auto refill on everyday items..I use it for laundry soap..and you can customize how often your need is..once a month to every 6 mo.

8 years ago

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Mark

Twin Lab Lean Muscle Amino Fuel liquid has been on back order status for several weeks now. The price has spiked as well, but the product is not available from Lucky Vitamin. This is extremely inconvenient and very disappointing.

8 years ago

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Dan C. Greenwood, CA

I checked out four other sites. This site had the lowest price for the comparable item desired as well as a very reasonable shipping cost. I'm a "Happy customer"!

8 years ago

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Karen V Bulverde, TX

Decent prices. Goods arrived quickly. $10 off coupon with first order encouraged me to order again right away, plus my order was big enough to get free shipping.

8 years ago

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richard Rochester, NY

I was only $1.50 off for free shipping. It would have been a good customer service award to just apply the free shipping to keep up good relations with me. Now I am going to start and look elsewhere for this product where my order is appreciated.

8 years ago

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Deirdre Rategan Fredericksburg, VA

I love the variety of merchandise but the only downside is the length of time in which I receive my order....it's the only thing that keeps me going back to Amazon for things I need sooner rather than later.

8 years ago

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Belinda Santa Ana, CA

Annoying to have to move from autoship for every item. Also Product I wanted was back ordered for a minimum of 3 and I only want to buy 1 so I just didn't buy it at all and will buy it from a local retailer which may be a few more $$ but I don't want to be forced to buy 3.

8 years ago

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Mackenzie Howard, OH

I've been looking for a single website that has majority of Alba Botanica products. This company has majority of their products, which I was super impressed with.

8 years ago

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Sheryl Karvonen Plymouth, MN

Fast, efficient glad they had my supplements that I need and the price was right, and also I had a 10percent off promo code which always helps along with free shipping

8 years ago

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Joanne Alger Sneedville, TN

Love Lucky Vitamin. They have a multitude of choices, fast shipping and friendly service. I have been buying from them for about 3 years. Very happy client.

8 years ago