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LuckyVitamin

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6.3

Overall Score

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jamilla naji Scottsdale, AZ

I always receive my products in good condition. Lucky Vitamin has a huge variety of products that would cost at least 50% more at a store. I love this company !

8 years ago

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george goetschel Crossville, TN

great products not sure what else to share other than the fact that I had hoped I was able to order this product online and receive them effectively.

8 years ago

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Joe Holaway Ocala, FL

I have been a customer of Lucky vitamins for at least 2 yrs. now, I have had only good experiences with this co. The orders are shipped promptly and accurate.

8 years ago

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Cookie Rahll Brasher Falls, NY

Curcumin Phytosome...more people should do their research on this one....a real difference in my joints/back......just age, not injuries....70yrs young!

8 years ago

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Oleksii Clearwater, FL

Good day, I would like to share my experience with this store. I needed to buy a protein and decided to stop on this store. I placed order LV15668905 that I paid successfully on 12/26/2017 using my ukrainian mastercard, I expected to receive the protein within a week. After there days later my order changed its status to canceled without any information. I wrote a message to support with ticket 453296 and did not receive any feedback. Today I have connected to customer service and they told me about the problem with billing address. I am very upset because I lost a lot of time and could place an order at other store. I advise you to think of choicing this store. Best regards, Olexiy

8 years ago

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Marc Maisonneuve

Although the shop did not have the exact multivitamin I was looking for (perhaps no longer made), I did find a good alternative at a competitive price. First time order for me!

8 years ago

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Denise Hummert Mascoutah, IL

You have great prices on vitamins and raw honey. My niece and I order together to help her out on the cost. We both love your site. I also like how fast we get the order.

8 years ago

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Margaret Dwyer Fort Lauderdale, FL

I get my order delivered to my CORRECT address. I use to order from VITA Cost and my order was always delivered to wrong address & there was no way I could go into their system & correct THEIR error. It was a night mare.

8 years ago

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Dorothy Enfield, NH

This was the cheapest option for natural tampons so I'm so happy to have stumbled upon this website! Thank you! Plus there was ease in understanding what I was purchasing.

8 years ago

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Sharon Bowen

Googled the product I wanted. Lucky Vitamin had it for the best price! Took me no time at all to make the order and get it processed without a lot of fuss.

8 years ago

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John Ringer Laurel, MD

They have good prices, cheaper than physical retail stores for sure. They have what I want. That's all there is, price and selection. Well delivery, but I can wait a few days,

8 years ago

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Diane Sobolewski Branford, CT

I am a LONG-TIME customer, and I am always very satisfied with the great variety, reasonable prices, and excellent customer service that Lucky Vitamin consistently offers.

8 years ago

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Scott Logan Indio, CA

Sometimes the pages have too many products and too much info. Hard to take it all in. And sometimes the searches aren't as helpful as I'd like. But overall, I love your prices and customer service and return policy.

8 years ago

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Robin Parks Peoria, AZ

website is easy and very user friendly some companies don't allow billing to be a POBox, you do. free delivery and no tax charge. Thats a big savings!

8 years ago

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Alex S. Cunningham Lake Worth, FL

Lucky Vitamin almost always has everything I need. I shop by search because it is easier to find what I nee. The selection is great and the prices are good.

8 years ago

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Bernard Douglas Deer Park, WA

We have found the products to be top quality. The ordering and shipping process is very efficient, and we will continue to meet our needs through your services. Thank you

8 years ago

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Mary Ann Johnson Thomasville, GA

I have enjoyed shopping with this company every since I discover the website, the product are just as they represent and you receive your shipment on time.

8 years ago

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Michele Paxton, MA

Just placed order a few minutes ago, so I have not received it yet. Website is user-friendly. Prices are good. Selection is good. Can't give a meaningful overall rating just yet.

8 years ago

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Barbara Taylor Colorado Springs, CO

I have been a customer for about 3 or 4 years. I always had very good on time delivery until the past year. They quit sending a confirmation notice, no delivery information etc. My present order was placed June 4th, I did not receive any information at all from them. Normal delivery for me is usually 4 or 5 days of standard delivery. Today is June 12, no order received. I called them, they said FedEx would delivery it to my post office on June 16th. No explanation for why the delay. No information why I do not get the tracking information nor confirmation of my order. I am frustrated with Lucky vitamins and am looking for another good company to order from.

9 years ago

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scott dammeyer Towson, MD

I have had 3 orders from them in the past couple of months they have a very good selection of products, great prices, free shipping over $49, and they carry the Bulletproof brand.

9 years ago

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l l Costa Mesa, CA

They do a great job of appearing like they have helpful customer service when I have repeatedly not been called back when told I was, they incorrectly filled out shipping and billing information, in addition to creating this nice friendly facade of 'we got your back!' to really look out for the customer (I will say most of the people I have talked to has been overall nice, but always falls short with promises and expectations). If they actually genuinely care about their customers they would have been proactive and gotten this situation figured out (it took a total of a month and a half of attempts to just process an order, they were claiming it was my credit card issue, but I talked to my credit card company multiple times and there was no issue on their end). The managers are just as bad, almost worse. Also, I noticed patterns within how luckyvitamin customer care is (since I had talked to them so many times), and it's literally worse than if they were just lazy up front and I could see that, or they would tell me they can't help me. But it's a facade. This order was initially sent in OVER a month ago and they still haven't figured it out. I've spent probably 20 hours total just trying to get this order processed. The last time I talked to them was 5 days ago, when I was following up with the manager, and still has not got a response. Its honestly embarrassing how bad their customer service is, especially helping in a timely manner. If you have any plans to get legitimate help from customer service, please for your own sake choose another company.

9 years ago

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Katy

I have always had a great experience with Lucky Vitamin. They recently started same day shipping too. Great products with great prices. Love the family story too.

9 years ago

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Ad Santa Cruz, CA

I placed an order with them which was quite urgent, (and immediately started to be bombarded with their junk mail, although I opted out). After almost a week seeing that my order didn't arrive and getting no news from them, I looked at their website and was amazed to discover that it was cancelled! with no notification. I wrote them to ask why, and they answered that my billing address was wrong (which wasn't true) and that they wrote me that I should contact them, which was even less true - because whlie their junk mails keep arriving without any problem. I got no message from them asking me to contact them, no notification of any kind about the cancellation of my order, and since they had both my email AND my phone number, they was no reason the shouldn't have contacted me! In short - GO SOMEWHERE ELSE!

10 years ago

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Jenny Bethesda, MD

The only reason I even ordered from them was because they offered same day shipping. But for whatever reason, my order did not get shipped until 2 days later, even though they did create a shipping label on the same day. I told them that, and at first they tried to give me a $5 coupon for my next order. But I checked their own FAQ, and they promised to refund $5.95 if shipping is delayed. So I respond to them to let them know what their own FAQ said, and they had the nerve to tell me they did ship the product on the same day, even when the FedEx tracking clearly said the ship date was 2 days later! At this point it's not even about the $5.95 anymore, but you can clearly see this is a company that makes promises to customers it has no intention of keeping. So if you're banking on their same day shipping deal, forget it as that's not going to happen.

10 years ago

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Richard Urban Manassas, VA

Lucky Vitamin has a good selection of name brand vitamins. The price point is generally good, and you can consult with a health expert on staff if you have question or want advice.

4 years ago

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Vickie Dawson Camden, SC

Always fast shipping. I do wish that you had let me know that the Vit D3 that I had back ordered was no longer available at that price. I would have ordered the D3 I did today, 4 weeks ago.

5 years ago

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K.M. P. Charlotte, NC

Best pricing & auto ship available on the web! Customer service has been excellent & fast transaction. I also really enjoy the membership benefits & free shipping! You have found a life long customer in me & my family!

5 years ago

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Jim Raynor Las Vegas, NV

Better prices than Swanson Vitamins, which I used before. I first used LuckyVitamin to get a tub of whey that was the best price per pound online for 5lbs at the time in 2014.

5 years ago

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Kara W Lehighton, PA

I love LuckyVitamin! The variety and prices are so great! Thank you for making healthy eating, skincare, and lifestyle affordable!

4 years ago

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LETut22 Greensboro, NC

Found this site easy to order from. Ships fast. High quality. Overall excellent service. Will definitely shop here again and again! Thanks, folks!

4 years ago

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Judith Czerniak Loveland, CO

My order arrived promptly and in great condition. I chose Lucky Vitamin over other companies due to best prices available and will order again.

4 years ago

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Antonella Tigerlover Toronto, ON

Terrible customer service. I received 180 tablets of vitamins today which expire in 6 months time. Called and the ca agent said she can credit me $10. I spent $60 for this item and $10 credit is the best they can do!? Why are they shipping a big bottle of vitamins containing 180 tablets that expire in 6 months time. The agent also said not to return it as I would lose too much money in shipping so the $10 credit is my best option. What a joke and waste of money. Extremely unprofessional money grabbing company

4 years ago

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Carol Simpson Houston, TX

Great prices and quality products. I have been ordering this product from either Vitacost or Amazon, but will order from Lucky Vitamin from now on!

4 years ago

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MaryS Spokane, WA

Amazing selection, great prices, and the most complete info on every product. Shipping is prompt, too. Couldn't be happier!

4 years ago

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HSIEH MINGJEN Taoyuan District, TAO

This is first time I used LuckyVitamin.Everything is good and easy.You can choose anything you want so I feel good and I will use continuous.

4 years ago

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Shelina Knight Calgary, AB

I love the free shipping over a hundred . It made it possible to find the electrolytes I drink ship directly to my house

4 years ago

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Rich Murphy Sr. Hillsborough, NJ

I order the Twin Lab D2 with K for my wife as Vitamin Shoppe hasn't carried it for a while. Shipment came on time with no issues. Thanks!

5 years ago

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Leavy Shoffner FL

Large selection of products at reasonable prices. Never had issues with any deliveries or purchasing of products. Very satisfied with my experience.

5 years ago

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Bee Boise, ID

I've been a lucky vitamin customer for many years. Their customer service practices are not congruent with their stated customer satisfaction policy. If you value your money, energy and peace of mind DO NOT ORDER FROM THEM They are not interested in keeping their customers happy/satisfied. They will not do the right thing and correct their errors and compensate you fairly.

5 years ago

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Yasmeen79 Riyadh, 01

I like the offers and quality of products. I wish the declaration of price on the box would be the price with discount and not actual price.

5 years ago

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paliana.mank@yahoo.com Granby, MO

Lucky Vitamin has a great selection of natural products. I also feel the prices are very comparable to the big box stores.

5 years ago

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LadyJay Gerena Bridgewater, NJ

The items I found on LuckyVitamin are not found through GNC. Many places who do have the items I purchased today are over priced.

5 years ago

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Amaris Newburgh, IN

I was looking for a good price on a gallon size of castile soap and I found the best price on the soap with LuckyVitamin.

5 years ago

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Mélanie Bigras Gatineau, QC

Thank you LuckyVitamin. I found everything that I need in one place! Plus I am saving money on my supplements and earn points!!!

5 years ago

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Gael Martelet Antony, 92

I have placed an order for products, which has never arrived at my home for 4 months now. Customer service does not take the customer into consideration at all. The tracking of the order is blocked, neither the carrier nor LuckyVitamin knows where my package is. LuckyVitamin would rather keep my money than come to an arrangement with their client. They are thieves !

5 years ago

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Michelle Setaro Oakdale, CA

Always easy to order. I like to receive emails when backordered items are in. Always helpful if any issues arise. Thank you Lucky Vitamin!

5 years ago

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Kimberly Lizeth Hernandez Humble, TX

Just amazing, I really believe that this website is the most safest and most secure website to buy skin care, medicine, etc.

5 years ago

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Michelle Power Rhodes, NSW

Efficient and quick. Previously ordered molkason from another company and still waiting for a refund due to unavailability of stock.

5 years ago

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Kyle Kirby McKinney, TX

It has been better than expected honestly. I will continue buying from you guys unless I meet my untimely death or you screw me. Joking.

5 years ago

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Nedra Cherry-Hargrave San Francisco, CA

The Hemaplex Is Awesome, I Can Get My Iron Without Be Constipated And Uncomfortable, This Is A Super Awesome Product I Love It.

5 years ago