Name: Tax Defense Network
Rating: 4.0

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Verified Customer

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Diane Kliebenstein Dallas, TX

I was researching people that offered this type of service and they seemed to be the best so I went for it. They were very responsive to me and very helpful all the time. They managed to settle my situation and now I don't have to pay my taxes. I appreciate their continuing support. They will notify me when I need to pay taxes and will follow up with me and all those kinds of things from now on. That's great.

8 years ago

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Diane Clovis, NM

I had a tax problem so I went to them. I was extremely happy with the experience. They took care of everything and I never had a problem talking to them. They always called me back or sent me things through emails. They always discussed with me what would be done and I never had any complaints. They were very helpful and took care of my problem and if the problem comes back they'll still be there to help me out.

8 years ago

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Berniece Rainbolt Spring, TX

I had some serious tax issues that I needed resolved, so when I saw them on Fox News Station I decided to sign up. It's the best decision I've ever made. I got assistance right away and they were very kind and thorough. I didn't really expect to have the kind of service that I received. They helped me with my situation. Now I'm back with them to do my taxes.

8 years ago

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Peggy D Milton Carrollton, TX

I liked the information that I gleaned from the internet. They were able to answer all my questions when I needed and I kept me well informed. I feel very good because this is the first time that I needed help with any kind of tax out, they were prompt and took care of everything for me and they made it very easy. If I had to go through it again, I would definitely use Tax Defense Network.

8 years ago

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Donnie Chappell Snellville, GA

I think I heard or saw one of their commercials. I can't remember exactly where, but I thought I'd sign up with them. They get right back to me and explain everything to me. They've got my best interest in mind and it's reducing what I owe. That was exactly what I was looking for and they've been doing a good job. Things have been resolved very quickly. It was a good decision.

8 years ago

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Walter N Lambert Knoxville, TN

I was told they were a very reliable company and that they would work on my behalf. They understand all the questions that I asked them and then acted to get things done. They didn't just stand around, they got things done. They were able to get the whole situation under control and work towards a long term solution for some very difficult issues. I was impressed with the quality of the folks that we dealt with across the company. They all looked after me quite nicely. I'm very pleased with it.

8 years ago

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Susan J Rentz Griffin, GA'

I did some research online at all the companies that handled tax difficulties. They seemed to have the best things in writing and it seemed secure. Initially, the customer support was great, but when I actually started dealing with my case things were different. I had a little difficulty sorting everything they had to tell me about my case. Still, they were very aggressive with the IRS since they were starting the process of seizing my assents. Tax Defense got to it and fixed that issue it in less than 24 hours. I feel positive about it. There were a couple of things that got me concerned, especially having to do with some of the penalties I got over not paying taxes. The person handling my case was not very clear about that. My only suggestion is that when assigning cases to their people they should think about the generational gap between their providers and the person they aid. 20-30 year old people are a bit more in a hurry and their explanations are not quite as clear sometimes. When they're dealing with someone my age, I don't think they necessarily have the patience to explain everything clearly, though that's a mild suggestion.

8 years ago

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Carl Davis Jr. Roopville, GA'

They were ranked number 1 with the Better Business Bureau. I didn't want to fool around with this kind of thing, but they seemed to have their stuff together and know what to do. There were a couple of little hiccups here and there. We had problems with communication going back and forth. I would miss phone calls and opportunities because of that. It wasn't too bad though, plus some of it was my own fault. Overall it was great and I'm satisfied. Everything turned out ok and it should all be done and taken care of by the end of next year. They were pretty thorough. When it was all said and done, it was just a good experience. If I had to do it again, I would.

8 years ago

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Boyd Gourneau Lower Brule, SD

There was a different tax group that just wasn't that good for me, so I went with Tax Defense. They did the negotiating for me and it turned out really well. It was all as advertised unlike other similar companies that are all promises. They are very attentive and put you in touch with lawyers and everything. They handled everything professionally and the payment plan they got me was good. I felt at ease since they handled most things. It was good to get a tax agreement. I don't think I would've been able to handle it on my own.

8 years ago

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S.L.J.V.R. or Anonymous Scottsdale, AZ

I wasn't sure of what the situation with my taxes was at the time, so I signed up with them. They have been very responsive to my questions and were always very informative. They resolved my issue and managed to arrange a payment plan for me. It was very expensive to go this way, but I think they did a great job nonetheless. Thanks to them I have peace of mind.

8 years ago

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Bruce R Sapp Glen St Mary, FL'

I just found them online and after talking for a while with them they seemed modest and I felt comfortable with them. They are quick at calling you back to answer questions and they keep you informed of what's going on. They help you out to get things to the lowest amount they can to make it affordable for you. I feel good about getting it. I'm happy with the service.

8 years ago

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Brian Bocek Durand, MI'

I needed help with my taxes since there was a mistake with them. I've actually used the service twice already. They were fast, quick and kept me updated every step of the way. I knew what was going on all the time. They were very nice people too. In the end it was better for me since the amount I had to pay in the end was better. Bottom line is they got the job done. My decision to get them was great the first time around. The second time I used them I already knew what to expect. It works and I would tell others to spread it around and get them more business.

8 years ago

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Leketha M Kelly Seattle, WA'

I got it since I needed assistance with my tax case. I was looking to get a tax settlement or get a payment agreement with the IRS. They were able to help me in a way that maybe I wouldn't be able to do. Maybe I could've accomplished it myself, maybe not, but they got quicker results and seem to know how to navigate the IRS. They are good in customer service too. They were responsive for the most part and were able to accomplish most of what I needed to get accomplished. They either did it all or got close to getting everything. They're a little bit pricey for the services, but I got some favorable results. Overall it was a good experience.

8 years ago

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Jesse Moranti Anniston, AL

I needed to straighten out my personal affairs regarding my taxes. They kept me updated on the progress of my case, and I am very satisfied with it. I saved money with them. I'm confident and very pleased about deciding to hire them. I thought they were extremely thorough and reassuring. I was comfortable with the knowledge that my personal affairs were being handled by experienced professionals.

9 years ago

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Antoinette Treling Arcadia, CA

After months of trying to get a hold of the IRS in different ways without getting an answer, I decided to call Tax Defense Network. They immediately started moving along and gave me all the support I needed. It was impossible to get the IRS to tell me what issue I had. I even took a day off of work to get everything sorted out, but I just stayed on the line for hours and hours and kept getting switched around. On the other hand, Tax Defense Network made everything easy; as simple as 1,2,3,4. They figured out what the issue was, and followed up on everything. I didn't know they had a team working on my case, so I kept trying to get a hold of the same person each time without luck. They offered a good service though, after I found out.

9 years ago

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Stanley Brown Millbrook, AL

I saw them on internet and then I was just curious. I had a defense team in place, but they gave me such good information that I decided to go with them over the current team that I had. They were very professional, very upright and friendly; they really took care of me and I appreciate the good job that they did. Their consultant was outstanding. I'm very satisfied with the way they kept me in the loop, and how much I saved with them. I feel good about it.

9 years ago

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David Williams Corpus Christi, TX

I was just looking for someone to help me with taxes and they called me. I was looking them up online at first but they ended up calling me and it just kinda worked out in the end. It was excellent. They were very professional and the representative was very thoughtful. She made sure that she communicated very well, she made sure that all the paper work was in order. She was available anytime I wanted to talk to her; she was very friendly, and working with her helped me save money. I feel really good about going with them, I've been really pleased.

9 years ago

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J. A. Lakeland, FL

We signed up to get rid of a bank debt. The lady we worked with was very good, she was very informative and filled us in on everything that we had questions on. We're very satisfied with how she kept us informed, too. We did save money. Everything was they provided; all the information we needed to work with the IRS, and they also made sure we were able to get financing to be able to pay for the services, so now we are very satisfied.

9 years ago

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Wesley Hester Dandridge, TN

They made it affordable to be able to work with them. So far it's been a good experience, a really good experience. They're one of the few companies that does what they say they'll do. I like the way they deal with me on the phone. They didn't mess around, they did exactly what they told me what they would do and didn't lie to me. They were very good, they're easy to deal with. They send me email updates quite often and if there was something that needed attention they also call me.

9 years ago

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Michael Miner Lakewood, WA

Tax Defense Network was the first place I found on the internet. My experience with their tax debt consultant was outstanding. I saved money by working with them, and I am happy that they got me an installment plan. They were very professional, and they got the IRS off my back. They kept me in loop all the way along. It was a very positive experience overall.

9 years ago

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Sandra Brown Dade City, FL

Working with them was great; the people were friendly and very knowledgeable, and I got what I needed. If I had to do it all over again, I'd go with them. They kept me updated on their progress and I am satisfied with the results. I was behind on taxes, so I needed to get it straight. I got the IRS off my back, and I'm no longer looking over my shoulder. I think it was the best decision I ever made.

9 years ago

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Sara Sessions Grosse Pointe, MI

Our experience with their tax debt consultant was excellent. We were satisfied with the progress updates they gave us. I did not get a tax break, and I did not get the amount reduced, either, but we did work out the payment plans, so that was good. I think it was an excellent decision to sign up with them when we found them on the internet. I feel very good about it.

9 years ago

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Ellwood Davis Athens, GA

I had a error-ridden tax bill of 580,000 dollars, and I'm retired and on a fixed income. They took the case, and got them down to 3,000 and put in uncollectable status. I could not have even hoped for results like this, without Tax Defense Network leading, and owning the entire case.

4 years ago

Reply from Tax Defense Network

Hello, Ellwood. We truly appreciate your kind words and are happy to hear that we have had such a wonderful impact on you! It's been a pleasure working with you here at Tax Defense Network.

Mar. 17th, 2022

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Kandace McDuffie Laurel, MD

From beginning to end the communication with the entire staff as been excellent. Once I started working with Michelle F, I started to feel more relief from a very stressful situation. Overall I think I made the right choice when I hired Tax Defense Network to handle my case. Thank you!

4 years ago

Reply from Tax Defense Network

Hi, Kandace. Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy that Michelle was able to make this such a positive experience for you.

Dec. 14th, 2021

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Frank Felty Oxford, FL

Heather H. is and has always been super helpful and friendly. She makes you feel at ease and explains things in a way that makes them easy to understand. I've never had a bad experience with anyone at TDN. I'd recommend them to anyone that needs tax help.

5 years ago

Reply from Tax Defense Network

Hi, Frank. Thank you so much for this glowing review! We appreciate you taking the time to leave such positive feedback. It has been our pleasure to assist you and we hope that you think of us for your future filing needs.

Aug. 18th, 2021

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James Burns Charlotte, NC

Tax Defense Network in Reaching out to me was very thorough by voicemail and email to let me know how the process was coming along. Brian M.'s team stayed on top of things and let me know to trust the process even though it would take some time. Even down to making sure whatever they needed I sent to make things speed up well.

5 years ago

Reply from Tax Defense Network

Hello, James. We truly appreciate your kind words and are happy to hear that we had such a wonderful impact on you! It was a pleasure working with you here at Tax Defense Network.

Aug. 18th, 2021

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Stephen Anyan Los Angeles, CA

After 4 different tax resolution companies, who couldn't resolve my debt, I decided to try one more time with Tax Defense Network. It took only a few months and to my surprise they resolved my debt to $0.00. I was extactic. This is the company that can help you!

5 years ago

Reply from Tax Defense Network

Hello, Stephen. We are always happy to hear that we have had such a positive impact on our client's life. This is why we do what we do! Thank you for your feedback and for your business.

May. 24th, 2021

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Vanita Sanders Murfreesboro, TN

I was given misleading information when I originally spoke with the Sales rep that convinced me to sign up. Once I became a client; the agents that assisted me were very casual with following up with me. Thank n several occasions, I had to reach out to them for updates instead of them keeping me informed. I even experienced an incident where I requested a manager to explain my concerns and the manager said she would check into and get back with me the next morning. She did not call that morning and that day. She called me 2 days later. I was very dissatisfied with the manager following suit with the other 2 agents.

5 years ago

Reply from Tax Defense Network

Hello, Vanita. Consistent communication regarding your account and services is extremely important to our team. We are truly sorry to hear that your experience did not meet these expectations. While our team works to address all client issues as quickly as possible, we understand that waiting for communications can be frustrating. Thank you for bringing your concerns to our attention. Client feedback like yours helps us establish better policies and provide better client experiences in the future.

May. 24th, 2021

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Carmella Ellwein Holiday, FL

i hired Tax Defense to handle two issues. I had student loans that were in default. And I had federal tax debt. They handled the tax Debt first. I begged them to handle the student loans first. I wanted to buy a house. I knew the taxes would be fairly simple because of the Cares Act. But they felt that because my student loans were not being garnished anymore that they weren't really a priority. So they did those last. And when they did do my student loans, they didn't really do anything for me they just made a referral to William F. It looked like they were doing something, because I filled out all the paperwork for an income-driven program in a consolidation program Etc. However because my loans were in default they needed to be rehabilitated first. Getting my student loans together on my own was a nightmare. They charged me between 5 and $700 for the resolution of those and they did nothing for me on my student loans.the taxes were awesome.

5 years ago

Reply from Tax Defense Network

Hello, Carmella. Thank you for bringing this experience to our attention. Tax Defense Network strives to provide exemplary services to every client. We are truly saddened to hear your experience has fallen short of this expectation. We would never want a client to feel that their services have not been completed to the fullest extent. Please know that we take these concerns very seriously. We will be escalating this matter to our management team, who may contact you for additional information. We look forward to addressing and resolving this matter as quickly as possible. Thank you for your feedback, as this information will allow us to provide better client experiences in the future.

Apr. 23rd, 2021

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Joe Rodriguez

They are a professional team that is there to help you. Richard M is a tax expert that is available anytime during the day to answer any questions that you may have. He's a person that goes beyond himself to help you in anyway he can. Thanks Richard.

5 years ago

Reply from Tax Defense Network

Hi Joe, We are glad that we were able to resolve your case. Thank you for allowing us to assist you.

Nov. 17th, 2020

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Vernon Cassell Springfield, OH

They got my cost down to nothing and they contacted me before they acted on anything. Tax defense gave helpful and valuable info also left it up to me what I wanted to do. Tax Defense was polite respectable and I always had access to them if I had any questions.

6 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Sep. 15th, 2020

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Darrell

I heard it was a great company and I found them to eb very professional and knowledgeable and expedient. I am very blessed that they helped me. Everything that needed to be taken care, even things I didn’t know about, were done.

6 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Jul. 24th, 2020

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Linda

My husband and I had tax problems in the past and worked with them so after he passed last year and there were problems again, I went back to them. They seem to care about their customers. They are compassionate and honest. I am pleased with everybody I’ve talked to there.

6 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Jul. 24th, 2020

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Greg

I came to them with inaccurate facts, they sorted me out and they knew what to do And got the job done within the deadlines and efficiently. Communication got sloppy towards the end but it was a successful project at a very low price.

6 years ago

Reply from Tax Defense Network

Hi Greg. Thanks for leaving us such a wonderful review and your honest feedback. It was our pleasure helping you get everything sorted out so we can meet the assigned deadlines. It give us great pleasure to know we were there to help. We are just a phone call away should you need any further assistance.

Mar. 17th, 2020

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Franklin Carson, CA

Anytime I brought up a new issue, they started working on resolving it. Their attorneys got the best settlement I could get. They didn't always get back to me as quickly as I would have liked but to be fair they have other clients so I am still really happy.

7 years ago

Reply from Tax Defense Network

Franklin, we appreciate the opportunity to be of service to you. Thank you for taking the time to leave your feedback. You are awesome!

May. 2nd, 2019

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Joseph Oklahoma City, OK

We needed help because we were behind on our taxes and we had no money to pay. They took care of the matter. They are pleasant people and they correspond with you well and very informative. Overall they are very excellent company.

7 years ago

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Brettney Bainbridge, OH

They are really good about getting to the point and doing their job and they make me feel like it was easy to get it done. I'm very glad I got it out of the way so I can take care of my student loans sooner. They really helped me but it is kind of har to get a hold of somebody concerning questions.

7 years ago

Reply from Tax Defense Network

Brettney, thank you so much for leaving your honest feedback. We are always here to help and it is our pleasure to do so. With this stated, please email as soon as possible to have someone reach out to you to answer any possible questions you may have.

May. 2nd, 2019

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Paul Grover Beach, CA

Read some of the reviews that people had written about them, so I decided to call. After I called and paid them, they did what they needed to do to take care of me and didn't bother me. Mr. C was the best, just a really nice guy.

7 years ago

Reply from Tax Defense Network

Paul, it was truly our pleasure to be of service. Thank you for taking the time to leave us your feedback.

May. 2nd, 2019

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Anonymous Pawleys Island, SC

I wasn't sure how to handle some things with my taxes. I have several penalty abatements and amended returns that they are still working on. Every time I had a query, they always got back to me to discuss my status with the IRS. They'v been very profession. THe process takes about a hear and a half so we will still have to see how it goes.

7 years ago

Reply from Tax Defense Network

Thank you for taking the time to leave your feedback. We are happy to be of service and look forward to continue working with towards transforming your financial future.

May. 2nd, 2019

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Laurie Porterville, CA

I was having problems with filing taxes. They got to work right away and worked really hard on my case. I didn't like that there were a lot of workers that I went through before I go my main worker. Other than that they were great.

7 years ago

Reply from Tax Defense Network

Laurie,

Sorry to hear that you had some frustrations but happy that things worked out. Thank you for choosing us to assist in your matter and thank you for your review.

Feb. 13th, 2019

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Anonymous

Even though they were easy to contact at a break, nothing happened for about six weeks. We had to constantly follow up with the status. They would request docusment that we already sent and getting to the resolution, originally they said three to six months and it took about ten. I think we've got the resolution that we needed but it just took too long. They had to switch from one person that left the company and no one that replaced them was able to see any of the documents that we previously sent. It was just totally breaking down when they had to put somebody else on the account and it was like we started all over again.

7 years ago

Reply from Tax Defense Network

Anonymous,

We are hoping this is no longer an issue but I will definitely pass along the feedback. You are important to us and getting you help is top of the priority list.

Jan. 24th, 2019

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Carol Conroe, TX

There was a little bit of mix up in the communication and I had a transfer from one agent to another and I didn't know about it until after the fact. They are very accommodating and if I have any questions even though it's all been settled I can still call and I think that's great.

7 years ago

Reply from Tax Defense Network

Carol,

You're great! Thanks for choosing us to assist in your tax matter.

Jan. 24th, 2019

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Monica Baldwyn, MS

Mainly I am pleased so far. Some of my things are up in the air that the government hasn't finished processing on there. I am pleased enough right now. I was very displeased at the beginning with the people that worked there. I feel like probably some others would have moved faster. They seem to do very well and do what they're supposed to do when I hired them, but with the first people I didn't have anybody working for me. It felt like I was on a back burner until towards the end of the involvement when they put me with a different team that actually followed through. They need to get on the work quicker and insure that all of their employees are responsive and not just the ones at the extreme crisis end of it.

7 years ago

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Shirley Jacksonville, FL

I chose them because the people were friendly but not overly so and they seemed to know what they were talking about unlike the other companies who asked me for my social security number and other personal information that I that they didn't have. If I should ever have to need that type help again I would go back. I feel satisfied.

7 years ago

Reply from Tax Defense Network

Shirley,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Jim Fuller Browns Summit, NC

They are a good organization. They do a good job, though I did have a problem with one of the things they did last year. Customer service is excellent, they could always answer my questions and they were with answering the phone working with me.

7 years ago

Reply from Tax Defense Network

Jimmy,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Kenneth Clearwater, FL

I saw them out and so I'm satisfied. They were up front with everything but my case is so old that they did a settlement in compromise and I kind of felt like I paid more than I had to because they didn't have to do any little paperwork but overall their support and their communication and the fact that they were not deceptive in anyway were commendable.

7 years ago

Reply from Tax Defense Network

Kenneth,

Thank you for choosing us to assist in your matter.

Dec. 19th, 2018

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Anonymous Columbus, OH

They were really understanding. They did a good job for me. I had a couple issues with them like that they took money out of my account without let me know or just it was just a mix up miscommunication that's all but overall I'm happy with the service that I received.

7 years ago

Reply from Tax Defense Network

Thank you for you review and choosing us to assist with your matter.

Dec. 19th, 2018

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Anonymous Louisville, KY

I think I made the right decision. Money well spent. I ended up not having to worry about my backpays, all the years that I did not pay taxes or even file taxes, they were able to take care of everything. I've been able get help and everything was taken care of.

7 years ago

Reply from Tax Defense Network

Anonymous,

Thank you for you review and choosing us to assist with your matter.

Dec. 19th, 2018

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Tim Midland, TX

They settled everything for me and then we had a couple issues and I went right back to them to sign back up. I would continue to use them because of their help and their feedback. I didn't seem like I got a whole lot of relief from the I. R. S. or the state of California, I wanted a better fresh start but I didn't qualify. When you have a question, they take your phone call and they answer your question, if they don't know they find out.

7 years ago

Reply from Tax Defense Network

Tim,

Thank you for you review and choosing us to assist with your matter.

Dec. 19th, 2018

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Catherine Houston, TX

They have a dedicated group of attorneys that work on this and are reasonably priced. They worked with me on making payments and constantly kept me in the loop. It was probably the best decision I made to deal with the problem.

7 years ago

Reply from Tax Defense Network

Catherine,

Thank you for your review and choosing us to assist with your matter.

Dec. 19th, 2018