Name: Tax Defense Network
Rating: 4.0

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Ronnie Peters Bowie, MD

It's a great decision I made to come to Tax Defense Network. They are committed to resolve your taxes. They always ask you questions and give you feedback or your results.

8 years ago

Reply from Tax Defense Network

Hi Ronnie,
We may be a bit bias but we think you made a great decision as well. We are ecstatic to know that we were able to get you the results you were looking for.

Jun. 26th, 2018

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Alpha Roberson West Monroe, LA

I had a very nice experience with Tax Defense Network. My representative helped me out a lot and they were able to allow me to pay my back taxes in an amount I can afford.

8 years ago

Reply from Tax Defense Network

Great experience: Check
Great representative: Check
Affordable rate: Check

A happy customer: Priceless!

Thank you Alpha.

Jun. 26th, 2018

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disappointment Harwood Heights, IL

i had a tax lien against me from the irs. i hired your company [for several thousand dollars] and you did get the lien lowered. started out owing 44,000 and after paying over 1200.00 a month for over a year still ended up owing 39,000 and still paying that now. i had expectations of getting my debt lowered.with the loan to pay for your services and the debt still owed i owe more now than when i started this process which was 44,000. sorry, just disappointed i couldn't get a break on the amount owed to the irs.

8 years ago

Reply from Tax Defense Network

We strive for 100% client satisfaction and are sorry to hear you are not happy with our services. I have followed up with a private message to address your concerns.

Jun. 6th, 2018

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Anonymous

I signed up because they just seemed like they could help me. I had some issues with my case and it didn't go that smoothly. I didn't have any real tax relief. I don't regret signing up with them but I don't recommended to anybody.

8 years ago

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James M Stephens

I signed up with them because I heard some good things and I heard some bad things, it's kind of 50/50. I I feel good because I could get the majority of the taxes taken off for awhile.

8 years ago

Reply from Tax Defense Network

Hi James,
I am glad we were able to part of the good 50. Thank you for taking the time to leave this review as well.

Nov. 1st, 2018

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Danny L. Mendoza

I went with them because they could help me with what I owed. I don't really feel like they did much for me to be honest. I think I would've been better off just dealing directly with the IRS. I ended up paying them a bunch of money for nothing.

8 years ago

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Anonymous

I signed up with them, because I needed help with my taxes. The guy that I talked to was very friendly and tried to be helpful but the tax relief wasn't what we expected based on what they told us at the beginning when we called to ask for help. They said that they were going to do all this wonderful stuff for us and they didn't. Actually they said that they were going to do so but they didn't do it the way that we were promised by the first person that we spoke to.

8 years ago

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Anonymous

I signed up because I needed some help with my taxes. I was expecting more than what was available for me but they try to help me doing the best that they could. Overall they were pretty good, I know that nobody is perfect and there is always room for improvement.

8 years ago

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Anonymous

I didn't like the fact that they went through more than one person that I was dealing with, basically they change the person that I was working with a few times. I thought they could have done a better job, like other places were saying that they could relieve you of some of the the amount of tax, instead of going the route that they went to.

8 years ago

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William R Mchone La Grange, KY

As I oppose to some other similar company by coincidence there're a lot of them on the internet and I end up going with them because they seemed to be comprehensive in their capability. I believe it was on April of 2016 when they started working with my tax issue and it was tentatively resolved on November of 2016 except that it wasn't completely resolved and it finally got it resolved by January of 2018. It took almost 2 years to get it solved and during the process of it I was making payments to the government, I paid about $28,000 dollars on November of 2018 when the IRS was asking for $100,000 dollars and in the following year when I finally got it resolved I paid to the government a $100,000 dollars. I would not recommend them to anyone do to what happened. When I sent them an email it took them two, three or four days to send me an email or called me back, they were not very responsive in retrospect. I got no tax relief from their service, I end up paying the full tax bill plus interest expenses. I wish I've gone with another service.

8 years ago

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D.J.

I sign up with them because the are affordable. I had good communication with my representatives. It's comparable pretty much to everyone else. I wish I would it have took a little bit more time to research.

8 years ago

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Dawn Leffler

I signed up with them because I thought they were going to help us from the beginning process to the end getting our tax settled. They did not fulfill their end of the agreement as far as I'm concerned. They took thirty three hundred dollars from me and my husband and they didn't complete what they said. They were going to help us to file our taxes send them in and go to bed and try to get them as low as they could and they didn't do that part, they tried to add another three thousand dollars on to of what we paid in order to complete the process but that's not what we understood at the beginning. I did call and file a complaint.

8 years ago

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James Hey Las Vegas, NV

I had a fairly significant amount I owed to the IRS and I was hoping to get that reduced. They were generally fairly responsive and ultimately things were ok. They advertise that they have large reductions for taxes available but that's not really true. The whole tax relief field is basically just fraud and their advertisings are misleading. I paid money for nothing.

8 years ago

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Elmer C Mason Austin, MN

They were highly recommended in the reviews, so I went for it. They've done everything for me and they did it right away. I feel happy about going with them.

8 years ago

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Trina Lamb

They were friendly and helpful. Our representative, Michelle, was awesome. She was helpful, very knowledgeable, and very personable. They helped us a lot with our tax issue.

8 years ago

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Johnny R. Mccray

I needed some help with my taxes because I received some letters from the IRS. Whenever I reach out to someone I expect some type of response from them afterwards. They have considerably assisted me so far.

8 years ago

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R.O.

I owed some taxes and they took care of that problem for me. it was a little difficult to get in touch with them along the path, but they managed to resolve my problems. I haven't had any issues since.

8 years ago

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Matthew Shugailo Grayslake, IL

There was really no specific reason why I went with them. They were just the first ones that came up and I needed it. They took care of what I needed them to take care of. They really helped me with my problem.

8 years ago

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Anonymous Corinne, UT

They said they could stop my taxing and resolve my tax debt, so I went with it. When I initially talked with them I was assigned a tax agent. That fell through and they never contacted me about it so, in turn, I ended up with some problems as a result of their miscommunication. In the end they got the job done but not like they said they would.

8 years ago

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Edward A Thorpe Santa Cruz, CA

I signed up with them because they had a good reputation. I'm glad I reached out to them. They seem to know what they're doing and they handled my tax issues. They were always there when I needed them.

8 years ago

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In Iowa

Very little comunification of what is going on. Never had any written results of any comunifcation from them to the IRS. I just recived a bill from the IRS and thought I was told I was uncollectable. Very expensive. Did not go the way I wanted. I wanted more of a smaller payout and a mounthly installment. Many other things.

8 years ago

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Gant

They need to make sure people really understand better what they are signing up for and the complete process. Their process isn't terrible better than most but could still use some work.

8 years ago

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Greg Palm Bay, Florida

It started out a little rocky, the first associate we were dealing with didn't seem to interested in helping us. We were assigned another associate and she was much better. Had our best interest and kept us informed.

8 years ago

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Arneaud Wharwood Sterling, VA'

I needed some help with my taxes so I got them. Every time I had a question they were able to answer it and the response was usually very quick. They are trustworthy.

8 years ago

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James Cross Muncie, IN'

Since they had a good rating on Better Business Bureau I went with them. It has been a year since I started with them and nothing has happened yet. They take a little longer than I would like to return my calls. It's all a little iffy. I'd like them to hurry up and take care of stuff so I can get the taxes off my back.

8 years ago

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Pedro J Santos Augusta, GA

I called several companies, but they were very nice when answering my initial phone call. That was the reason why I signed up with them. They respond to all my questions and they have wonderful people working for them.

8 years ago

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Dameon A Johnson Lawrenceville, GA

They brought down the payment that I had to do. The brought it down enough so that it was more affordable for me. They're actually helping me out, it's a good company.

8 years ago

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Charles A Fite Las Vegas, NV

Fear of the IRS is what made me sign up with Tax Defense. The people were very hospitable and good, but the process wasn't really clearly defined for me. It just seemed like a big waste of money compared to just going directly with the IRS. It did not even reduce my payment whatsoever. I could've taken care of it all myself and get it done more quickly. I feel like I was just misinformed about it or didn't make enough research before making the decision.

8 years ago

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Anthony De Julio Folsom, CA

They were advertising somewhere and we wanted to try them. We made a mistake in signing up with them though. They started off really nice but the people handling our case did not follow through on things. They were always unavailable and it was just hard to get in touch with them. In fact, they were supposed to call us the other day but they haven't done that yet. They also weren't truthful, in fact we had to hire another attorney to get them to move along. Right now we are going through a bunch of paperwork that we signed and realizing that they misled us on a whole bunch of items. We were paying them to help us but in the end we just paid them to do basically nothing and cause us trouble. In the end it all cost me over twenty thousand dollars. I could've done pretty much the same thing that they did by calling the IRS or paying the federal taxes myself. It was just a very unpleasant situation. I've talked to other people that ended up quitting halfway through with them. I would tell everyone to not even start with them.

8 years ago

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Christopher K Klimpke Marshfield, WI

They are easy to work with and they always reach out to me when settlement issues come up. The service is very fast too and they take care of problems right away. I feel great about going with them.

8 years ago

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William H Hall Mattapoisett, MA

They were very confident in everything they said they would do and have done everything they said they would. I certainly appreciate what they've done.

8 years ago

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Lamarr A Cook Plainfield, IL'

I had taxes that I needed help with, so I signed up. They don't tend to respond as quickly as I'd like them to though. This happens both through phone calls and email communication. Still, I'm happy with the outcome.

8 years ago

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Bobby Ray Taylor Arlington, TX'

I was very desperate at the time and they gave me a good start off point. They put up a good face at the beginning. I felt good bout it. When we got down to the nitty gritty, asking all the questions and everything, we weren't even told what was going on. They didn't even explain anything and when they did they didn't even try to simplify the explanation for us. When I had questions they didn't really follow through with me. My biggest mistake with them was paying them the $7600 and something dollars upfront. After they got all my money nobody returned my calls and got nothing back to me. In fact they haven't gotten back to me or shown me any results. I'm pissed about it and not satisfied at all. They said they were going to help us getting all the fees down and everything, I even went and gave them information, but things are still just a mess. We thought we'd be done with things in June or July, but now we had to go and hire somebody else to do the same crap they should've done. Right now I'm praying so that this doesn't happen to anybody else. I'm telling everybody that if they get some work done that they don't pay upfront because that means they won't be reliable.

8 years ago

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Shiny Edward Mesquite, TX'

I had some audits done on my 2013 tax and I wanted to work on it to bring the penalty down, that's why I signed up for tax defense. They promised they would reduce the penalty, which was some $1600, but that didn't happen. I did not get the tax relief that I hoped for and I had to pay the same amount. On top of that I had to pay Tax Defense around $1000 to do whatever they were going to do, but I didn't get any relief at all. I regret making this decision, I shouldn't have done it. I could have taken it straight to the IRS and pay what I needed to pay, I didn't need this third party getting involved who just took $1000 from me.

8 years ago

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Ebony Danford Las Vegas, NV

I had a tax debt that had to be settled, so I went with Tax Defense Network. I was well informed during the whole process, but it wasn't what I expected. They stopped the debt from being collectible, but didn't reduce it as much. I still have to pay it.

9 years ago

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Ruth Laduke Reed City, MI

My overall experience with them has been very good. I'm very satisfied with the service, mostly because the consultants were knowledgeable and know what they were doing.

9 years ago

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Randy Blake Bay St Louis, MS

I was satisfied with them because they were very helpful. They did keep me updated for bit, but I haven't received any updates lately. I would like them to let me know how things are going. Saving money is still up in the air, but I don't regret dealing with them.

9 years ago

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John Carpenter Ware, MA

Their consultants were very personable, and didn't make me feel like a degenerate. They were just excellent, and I felt good about deciding to go through them.

9 years ago

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Louise Oliver Belzoni, MS

Their consultant was good, helpful, and explained everything to me, step by step. They are so helpful in saving you up on affordable payment plan that you can afford. I'm definitely satisfied with them.

9 years ago

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Leon Griffin Virginia Beach, VA

I'm still in debt to the IRS, but they're trying to get it cleared for me. They got the payment done. They sort of told me what was going on, but I'm not completely satisfied after the amount of money that I paid; it should be better. I've still got to pay the IRS some big money. I have mixed feelings about it.

9 years ago

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Laura Horesovsky Chattanooga, TN

Although the representatives were good, and they kept me updated, I would say that their price is outrageous. They charged me almost $600, so they need to lower their price.

9 years ago

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Gordon Vikse Broken Arrow, OK

Their debt consultants are excellent, and going through Tax Debt Relief is one of the best decision I've ever made! They kept me right on track and got me through.

9 years ago

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Steve Young Murfreesboro, TN

The consultants are excellent, and I feel very good about my decision of signing up with them. They're very easy to deal with, and they're very helpful.

9 years ago

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Ruth Laduke Reed City, MI

My overall experience with them has been very good. I'm very satisfied with the service, mostly because the consultants were knowledgeable and know what they were doing.

9 years ago

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Scotty Jensen Athens, WI

The consultant was pretty good. We could get because we bought a house and we went to my husband's borrow 1K and we check money either and that's how we got stuck with that so from the IRS that we had to pay back whatever.

9 years ago

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SS Mickleton, NJ

The consultant was very nice, very good and very cooperative; however, the updates could have been a little quicker. I called in several times before getting answers to some of my questions, so that was a little difficult for somebody who's never done anything like this. It was a new experience and it was okay.

9 years ago

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Ervin Engledow Smyer, TX

They solved everything in a timely manner and did fulfilled their promises. On top of that, I saved money thanks to their services. Everything with them has worked out just fine so far.

9 years ago

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Hasina Wiggins Queens, NY

They helped me save money, so I was definitely satisfied with them. My experience with them has been good so far, and they helped me like they said they would. I appreciate that.

9 years ago

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Randall Thomas Dallas, TX

Tax defense took all the stress of dealing with the I RS away. They set me up with easy monthly payments. A couple of times I got behind on payments but their financial department was understanding and worked with me until I got caught up which really helped as I'm on a fixed income. The few times they contacted me about my case they were polite and informative. My case resolved better then I ever thought it would. Highly recommend this company.

4 years ago Edited March 28, 2022

Reply from Tax Defense Network

We're glad to know we could provide you with such a positive client experience, Randall. Thank you for choosing our TDN team to assist you with your tax matters!

Mar. 28th, 2022

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Melody Kirkwood Modesto, CA

Monica was very helpful in figuring out what was going on with my taxes. She was always there to promptly answer my questions. She is very friendly, knowledgeable, and even though I have to pay a hefty amount to the IRS she put my mind at ease as to how to take care of it. She is also kind and caring of others. I’m so very grateful to have had her help.

4 years ago

Reply from Tax Defense Network

We're always happy to hear that our TDN team has provided such a wonderful service to our clients. Thank you for your feedback, Melody. It's been a pleasure assisting you!

Feb. 25th, 2022