ADT Solar: Read 1,127 User Reviews From Real Homeowners

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Verified Customer

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Frank Karlen Rowlett, TX

I took too long to follow up and get the drawings adjusted so building permit to get complete. Communication has been sporadic. The EnergyPro audit was scheduled, but not performed as scheduled and it took over a week to get it rescheduled. I was promised that the SunPro system would generate 100% of my energy needs and it has not performed up to expectations.

5 years ago

Reply from ADT Solar

Hello Frank,
I am sorry to hear things took longer than what it sounds like they should have when completing your solar installation. Please remember that our solar offset estimates are based off of annual consumption. Assuming your solar system just recently became operable, you will likely want to give it a little bit of time to determine your offset figures. If I can be of further assistance, I would be happy to help you. Please don't hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Marguerite Gillam North Little Rock, AR

They are always very professional and courteous. I was concerned at first about the length of time but they heard my concerns and resolved the issue.

5 years ago

Reply from ADT Solar

Hello Marguerite,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Brittany Duran Roswell, NM

Excellent customer service, excellent people working! I have been recommending SunPro over any other company to everyone I know that's building or buying a home!

5 years ago

Reply from ADT Solar

Hello Brittany,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out! Also - thanks for telling your friends and family about us.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Brendon Bergman Oklahoma City, OK

The follow up and install teams were great. It is clear that we were lied to in order to get a sale. They even tried to charge us more for the panels, and had to rewrite our contract because management discovered that numbers were fudged.

5 years ago

Reply from ADT Solar

Hello Brendon,
I am sorry to hear about this experience and would love to learn more about this. If you would not mind reaching out to me directly I would love to do anything I can to help turn your experience around. Thank you for taking the time to share this feedback.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 24th, 2021

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Verified Customer

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Stuart Miller Beulaville, NC

Overall very satisfied with the sales , installation and service we have received. Have not yet received the rebate we were promised. Not sure when this is to occur. Our system has been online approximately 1 month.

5 years ago

Reply from ADT Solar

Hello Stuart,
I am sorry to hear you have yet to receive the rebate you were promised. I will check in with our team and work to get this delivered to you as soon as possible. Please do not hesitate to reach out to me directly if I can be of any additional assistance. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 17th, 2021

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Verified Customer

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David Pensacola, FL

It seems to be good and American made. They know exactly what they are doing. It is quick and efficient. Whenever I have questions, they are always responsive.

5 years ago

Reply from ADT Solar

Hello David,
Thank you for the 5 star review. I am glad you are pleased with your experience so far and appreciate the equipment we sell. If I can ever be of your assistance, please do not hesitate to reach out to me!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 7th, 2021

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Verified Customer

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Sandra Rockwall, TX

So far it has been good. They have kept in touch with me through the whole process. It has been very pleasant. The guys that did the installation did their job.

5 years ago

Reply from ADT Solar

Hello Sandra,
Thank you for the review! Communication is key to a great experience so I am glad to hear the team has kept in touch. It's also great to read that you are happy with the installation. Please don't hesitate to reach out to myself or any of the Sunpro team if there is ever anything else we can do to help with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Aug. 31st, 2021

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Verified Customer

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Andy Dixon Pensacola, FL

As my panels age, the savings have increased, I don't know if that makes sense, but they seem to be pulling in more energy, than when first installed.

5 years ago

Reply from ADT Solar

Hello Andy,
I am so glad that you are seeing more and more production! That is awesome. Thank you for the 5 star review. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

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Verified Customer

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Doug Daughtrey Castroville, TX

Great customer service/support! Quick response to questions and rapid response to request for help. Just superb customer service. Thanks and a great job by all.

5 years ago

Reply from ADT Solar

Hi Doug,
Thanks for the amazing review! I am glad to hear you are pleased with your Sunpro experience. Please don't hesitate to reach out with any questions or concerns. I am here and happy to help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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Verified Customer

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LeAnn Nunn Cadet, MO

They were great from the salesperson to the installation. But since then, we have a panel that isn't working, and they haven't gotten in touch to schedule a replacement. We have had our solar panels for about a month now.

5 years ago

Reply from ADT Solar

Hi LeAnn,

I'd love to help you with this. Is it still an issue? Please send me an email with details and I will work with the Sunpro team to help get resolved as quickly as possible. Thank you!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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Verified Customer

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Joan Mcdonald Elm Springs, AR

Our dependence on electrical energy from the local electric utility has dropped to none. We are awaiting the summer usage with air conditioning and the swimming pool pump.

5 years ago

Reply from ADT Solar

Hi Joan,
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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Verified Customer

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Paul L. Portley Killeen, TX

Every time I call or contact Sunpro for I formation they are happy to help me. Very friendly and helpful. Mayra C. is a delight to work with. I can contact her night or day.

5 years ago

Reply from ADT Solar

Hello Paul,
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 13th, 2021

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Verified Customer

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Kenneth Panama City Beach, FL

The panels are working fine. I’ve had no issues. They were very professional and cleaned up after themselves. Every time I need them, they are available.

5 years ago

Reply from ADT Solar

Hi Kenneth,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Omega Port Arthur, TX

Proven track record and experience in the business. They use the best equipment with the tesla battery and if I have an issues, I call them and they look into it pretty fast and everything gets resolved.

5 years ago

Reply from ADT Solar

Hi Omega,
Thank you for taking the time to leave a great review. I am very glad to hear you are pleased with you experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Massimo West Palm Beach, FL

5 years ago

Reply from ADT Solar

Hi Massimo,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Scott Panama City, FL

A friend of mine had a pleasant experience so I tried them to and they could have better communication but installation was super awesome. The crew was clean and kind and respectful.

5 years ago

Reply from ADT Solar

Hi Scott,
Thank you for taking the time to leave a review. I am very glad to hear you are pleased with your install experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Miriam Copperas Cove, TX

Whoever wants to save on their electricity bill should think about installing their panels. I am very satisfied with their installation. All our questions were answered.

5 years ago

Reply from ADT Solar

Hi Miriam,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Joan Shellman, GA

SunPro is fair with people. They listen when you have a problem. They don’t slip you off. Things were a little delayed because of weather but it has worked well since.

5 years ago

Reply from ADT Solar

Hi Joan,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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David Belgie El Paso, TX

Great service and wonderful process. We were very impressed and we love our system. Any time there have been questions or concerns sunpro has been very responsive

5 years ago

Reply from ADT Solar

Hi David,
Thank you for the 5 star review! Happy solar

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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Verified Customer

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Jay Robison Mount Pleasant, SC

Provide one person liason contact. They take care of all permits and approvals needed. After instillation monitoringnis provided- though we are having a delay in getting a followup service call

5 years ago

Reply from ADT Solar

Hello Jay,
Thank you for the review. Sorry that we had the delay on returning your call. We are here if you ever need us and in the future you are more than welcome to reach out to me directly. I am happy to help you! I am very glad you chose Sunpro to help power your home with sunshine.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Peter Gonzales Independence, MO

Very good at what they do . They were good at keeping me updated on what was going on and very quick . I didn't even know they were around until they got done .

5 years ago

Reply from ADT Solar

Hello Peter,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Michael Las Cruces, NM

Great company to work with. They are fast and if they have a problem, they jump right on it. We’ve had very few problems. We’re so glad we did it.

5 years ago

Reply from ADT Solar

Hello Michael,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Calvin Quincy, FL

They’re a good company. The salesperson worked with and that helped me a lot. The equipment is working properly. The only issues I have is with the city.

5 years ago

Reply from ADT Solar

Hello Calvin,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Jack Melbourne, FL

We’ve had very low electric bills. They have absolutely outstanding stuff. Any time we have a problem, they take care of it. We are very happy with the service.

5 years ago

Reply from ADT Solar

Hello Jack,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Ezra Monroe, GA

Their customer support is great. Installation went smooth. The equipment looks great. I can tell it is good equipment but I haven’t gotten the information about the app to track it.

5 years ago

Reply from ADT Solar

Hello Ezra,
If you are still needing info on the app, please send me an email! I will make sure we get that to you right away. Sorry for the delay in sharing that with you. I am glad to hear everything else has gone very well.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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David Venice, FL

It's a good value with the twenty five year warranty. I was very impressed that the CEO called me a couple of times. Customer support always answers my call and deal with the issue.

5 years ago

Reply from ADT Solar

Hi David,
Thanks for the great review. Marc Jones, Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience! I am happy to help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Todd Missouri City, TX

We had a good experience with our sales rep but the installation was chaotic and spread over a multi month effort. It took longer than expected but the equipment is top of the line.

5 years ago

Reply from ADT Solar

Hi Todd,
Sorry to hear things took longer than anticipated as I know that can be frustrating. I am glad that we were finally able to get things to the finish line! If there is anything I can do at this point to help, please do not hesitate to let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Robbie DuBois Buford, GA

I went with SunPro because they have a great warranty. It takes them a while to accomplish tasks, but the installation itself only took less than eight hours. Everything works great.

5 years ago

Reply from ADT Solar

Hello Robbie,
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Eliseo Brownsville, TX

I really like the equipment they use and their customer service is efficient in resolving issues I have. My installation went well and they offer a great support system in the company.

5 years ago

Reply from ADT Solar

Hello Eliseo,
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Richard Burlison, TN

I chose SunPro based off their reputation, price, and availability. Whenever I have questions, they answer me right away. The installation was done smoothly and in one day.

5 years ago

Reply from ADT Solar

Hello Richard,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Jessica Kingsland, AR

Before I signed up with SunPro, they provided me with great numbers and information. They are terrible at getting back to you in customer service, but the installation was great. Everyone was super nice and gave me all the information I needed and they finished in one day. We haven't had any problems with the panels.

5 years ago

Reply from ADT Solar

Hello Jessica,
Thank you for the review. We are glad to hear the panels are working and producing well for you but we are sorry to hear you had problems surrounding the communication from our customer service team. We know that communication is extremely important and we continue to work to improve. If there is anything I can do to help turn your experience into 5 stars, I hope you will let me know. We are here and committed to your solar experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Verified Customer

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Philip Florence, SC

They have a really good warranty with longevity. Sometimes I don't get feedback from customer service in a timely manner, but installation was quick and done in one day.

5 years ago

Reply from ADT Solar

Hello Philip,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Robert Camilla, GA

The installation went alright, but lacked coordination. Every time I've called they straightened them out. The panels are good quality but I think they put one set of panels on the wrong side of the house.

5 years ago

Reply from ADT Solar

Hi Robert,
Thanks for the update. I am sorry to hear that we were lacking coordination. If there is anything I can do to help with your solar experience, please send me an email and I will be happy to help out!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Dorothea Fort Myers, FL

It looks very professionally done like it is going to last awhile. When we had a problems with our roof leaking, they came out very quickly to assess the problem and fix it.

5 years ago

Reply from ADT Solar

Hello Dorothea,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Bob Independence, MO

5 years ago

Reply from ADT Solar

Hello Bob,
Thank you for the great 5 star review! I am very glad to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Gwenda Tyler, TX

Customer support is always responsive to my questions and calls so it all went very smoothly and quickly. They seem to have the best policy for the best price.

5 years ago

Reply from ADT Solar

Hello Gwenda,
Thanks for the awesome feedback! Myself and the whole Sunpro team are here to assist you if you ever need us. Happy Solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Ricardo El Paso, TX

Good quality equipment but they placed it further back then they should have. It seems efficient. There were a couple of issues but they were pretty quick on that.

5 years ago

Reply from ADT Solar

Hello Ricardo,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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John

Everyone I interacted with was very polite, helpful, and efficient. Installation went smoothly with no glitches. I'm very impressed with the panels and electronics.

5 years ago

Reply from ADT Solar

Hello John,
We are glad to hear you are very impressed with your experience. We work hard to deliver a wonderful customer experience so you will refer your friends and family. Don't forget we have one of the best referral programs out there! Please let us know if any questions or concerns come up.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2020

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Verified Customer

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J

It does what I expected it to do. It is saving me money. When I do have a problem, they get to it really quickly and fix it. All the work has been done quickly.

5 years ago

Reply from ADT Solar

Hi J,
We are so glad you chose us as your solar provider and that you are enjoying the benefits of solar. If there is ever anything we can do to help with your experience please just reach out!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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Verified Customer

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Rosa

The service person was very professional. The installation process was pretty good and easy. They did all the work super quick. Everything was great. I have no complaints other than I get a different representative every time I call.

5 years ago

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Verified Customer

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ZaldyA_0119Ort

We never have any problems. Installation went very well. It was quick and professional. We got a lot of explanation of what we were getting. All the stuff was understood.

5 years ago

Reply from ADT Solar

Hi Zaldya,
We are glad to hear that you had such a wonderful experience with your sales and install experience. If anything ever comes up please let us know how we can help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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Verified Customer

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Ralph

Highly professional and really friendly. They were prompt when we needed a repair on one panel. It has been working well and saving me a lot of money.

5 years ago

Reply from ADT Solar

Hi Ralph,
Thanks for the 5 star review! We are glad to hear you are saving a bunch of money and that you have received prompt service from our team. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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Karen Harpold Houston, TX

Gage M came out to our house to help me understand solar energy - from installation to maintenance to the benefits of having the system installed at our home. By the time he left, I felt that I had a thorough understanding of solar energy. He is intelligent, kind and trustworthy. He did not put a hard sell on, but trusted in the products that he is selling to speak for themselves. We have not yet decided if we will pursue solar on our home, but if we do we will definitely go with Gage and SunPro.

4 years ago

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lj holman Baytown, TX

Update: Sunpro/Gage M: After a year of working with Sunpro and Gage M I have no complaints. Since day one Gage has been only a text, email or a phone call away. We had a few issues but everything was handled in a timely manner. They do monitor your system which is good for me because they will notify you of a problem before you know you have one and send out a tech which was great. All in all I would recommend Sunpro. Gage M is the salesman I would highly recommend, he truly loves helping his clients, as I stated before a year later and he's still in communication. Thank you sir!

4 years ago

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Arthur Miller

Professionals from start to finish. The installation team of Foreman Alex S, Installers, Josh R and Alec M, Plus the Electrical Team of Victor G and Miguel G are the best. Throughout the installation I was totally informed of the process. One more kodus, goes to the Energy Team of Billandra H (BB). What a great member of this team. Changed our thermostat, and every light bulb to LED that she could reach, for those that she couldn't, she left me extras. She ensured that everything that needed to be connected. I will highly recommend this company to my family and friends.

4 years ago

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heather Lewullis Macon, GA

I looked into Sunpro Solar installation and found the company to be filled with highly professional individuals. From the sales person to the installers to the people working to set it all up. I found Paul S Sunpro Solar's Sales Department on the Advocacy Team to be very kind, compassionate, understanding and highly professional. I would definitely recommend them and do business with them in the future.

4 years ago

Reply from ADT Solar

Hello Heather,

Thank you so much for taking the time to leave a wonderful 5 star review. I am very pleased to learn about your positive experience you had with Paul. I will ensure that he gets the recognition he deserves. I am so thankful you chose Sunpro as your solar provider!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Michael Kaufman Clearwater, FL

Sunpro is a solar installer that has very good people, and good equipment. And, I think their system will work well once it is working. However, Sunpro has a lousy relationship with utilities and especially Duke Energy. You must know by now that utilities are for solar energy (THEIR SOLAR ENERGY). They really don't want home owners to have solar at all.......first, understand that. My system was installed and test operating on September 25th of 2021. We are now into February of 2022, and it still is not operating, not because of Sunpro, but because of Duke Energy blocking my system from operating. There, honestly, should be a Class Action Suit against Duke Energy because I know I am not the only one with an extreme case of frustration! Maybe my system will operate in 2023!

4 years ago

Reply from ADT Solar

Hello Michael,
Thank you for the review. I am sorry that it took some time to get your system operable but I am also very happy that you chose Sunpro. I am here if you ever need me and want to reach out directly. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

star star star star star

SGM Houston, TX

Our sales representative, Gage, was extremely knowledgeable, honest, thorough and helpful. He explained how solar panels work, how the backup batteries work, how to calculate how many panels we would need and where they should be placed, and all of the extra benefits that SunPro provides when setting up a home for solar power. Very professional. We were very pleased.

4 years ago

Reply from ADT Solar

Hello SGM,
I have passed your amazing feedback on to ensure Gage gets the great recognition he deserves. I am so glad you have been pleased with your Sunpro experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

star star star star star

Brian Hays Royse City, TX

The contract was signed on 7-22-21 and SunPro was ready to schedule install on 8-12-21, less then a month. SunPro offers LG 375 Solar panels made here in the USA and considered the best in the industry. SunPro has a 25 year warranty which is among the best in the solar business. Sunpro has an apples to apples Price match guarantee. Paul S was always willing to get on the phone with me at any time I wanted to speak to someone from SunPro about the project.

5 years ago

Reply from ADT Solar

Hello Brian,
Thank you so much for taking the time to provide a review about your experience with Paul and our company. I will make sure that Paul and his manager are aware of your feedback. If there is ever anything I can do to help you with your solar journey, please do not hesitate to reach out.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Aug. 25th, 2021

star star star star star

Sherri Lubianski San Antonio, TX

I had questions about going solar but after talking with Jordan A. with SunPro I am excited about our upcoming solar installation. So far, everything about the transaction has been top notch with real clarity on the advantages, details and realities of what it entails to really put solar panels on our house. If you are interested in a project like this I strongly recommend contacting SunPro. Jordan has been with me every step of the way!

5 years ago

Reply from ADT Solar

Hi Sherri,
Thanks for leaving this incredible experience about your interaction with Jordan. I will ensure he gets the recognition he deserves!

Blake Hazelrigg Senior Manager BHazelrigg@TheProCompanies.com

May. 20th, 2021

ADT Solar Reviews