ADT Solar: Read 1,127 User Reviews From Real Homeowners

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Verified Customer

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Sharon Rich

Everything went pretty smoothly to transition. We were notified when we had things to sign, and we got turned on before we thought we would.

5 years ago

Reply from ADT Solar

Hello Sharon,
Thank you for leaving us a review. I am glad to hear that things went smoothly and that we were able to wrap up the project ahead of schedule. Thank you for your review!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 16th, 2021

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Verified Customer

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michele oswald Dunnellon, FL

SunPro had a few hiccups however, they delivered! We hope to get started with their incentive program which, sounds darn convenient.

5 years ago

Reply from ADT Solar

Hi Michele,
Thank you for the feedback! I am sorry to hear there were a few hiccups, but I am very glad to hear that we were able to make corrections when we needed to. Please do not hesitate to reach out to myself or any of the Sunpro team if you ever need any additional assistance with your system. We are here and happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 16th, 2021

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Verified Customer

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Deniece k Leistner Burkburnett, TX

Excellent customer service and work. Fast effiecient work. They are available anytime for qustions and always very helpful.

5 years ago

Reply from ADT Solar

Hi Deniece,
Thank you for the perfect review! I am so thankful that you chose Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 16th, 2021

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Verified Customer

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Rob Nussbaum Round Rock, TX

Good communication, solid installers/project experience. They were prompt & did what they said they would, answered all our questions quickly & to our satisfaction

5 years ago

Reply from ADT Solar

Hello Rob,
Thanks for the great review. I am glad to hear you are pleased with your experience so far. If there is anything I can do to help turn this into a 5 star experience please don't hesitate to let me know what I can do! Thank you for choosing Sunpro to help power your home with the sun.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 16th, 2021

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Verified Customer

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Robert Tyler, TX

Best service yet. I have no complaints they are always will to help and calling to check how we are doing with the Sunpro

5 years ago

Reply from ADT Solar

Hello Robert,
I am very glad to hear that you are pleased with your experience. The Sunpro team is here to help provide you with a great experience and act on any issues you ever run into. Thank you for allowing us to be your solar provider!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 9th, 2021

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Verified Customer

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Gracita Martinez San Antonio, TX

I like their customer service. The sales rep returns my text/email quickly and help resolves any problem with product or service.

5 years ago

Reply from ADT Solar

Hello Gracita,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Robert Harlingen, TX

They know what they ae doing. It all went very smooth. They call me to make sure I am getting everything I need. I would recommend them.

5 years ago

Reply from ADT Solar

Hello Robert,
Thanks for the great feedback! Myself and the whole Sunpro team are here to assist you if you ever need us. Happy Solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Jim Maurice, LA

Unfortunately or project had to be done in pieces so it wasn’t the easiest but the equipment is doing exactly what they promised it would.

5 years ago

Reply from ADT Solar

Hello Jim,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Bobbie Panama City, FL

Customer service is top notch. It’s an awesome company. I’ve been satisfied with everything. Everything was done top notch. There are no wires.

5 years ago

Reply from ADT Solar

Hello Bobbie,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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A. McAllen, TX

They installed it and I use a monthly payment. You continue to pay more or less what you were paying yearly. They told me everything in the beginning.

5 years ago

Reply from ADT Solar

Hello A.
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Tony Chickasha, OK

I really like the attitude of the people who work at this company. They are very friendly and I haven't had any trouble with them.

5 years ago

Reply from ADT Solar

Hello Tony,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Aimee Molino, FL

I've had a lot of issues while working with SunPro. I have some issues but they did great work but I still have a bunch of issues with what happening right now. The installation went smoothly, but they didn't get back to me about the problems with my battery and I have panels go out here and there. I wish they had a battery backup option.

5 years ago

Reply from ADT Solar

Hello Aimee,
I am sorry to hear that there have been some bumps in the road. From what I can tell it looks like we are actively working with you to ensure everything has been resolved. If there is anything I can do to further help with your experience, I am here and am happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Verified Customer

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Roberto Brownsville, TX

We went with SunPro because they seemed to be the best company. They always keep in contact with you during the process on a weekly basis and keep you updated.

5 years ago

Reply from ADT Solar

Hello Roberto,
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Paul Levelland, TX

Equipment is good and the salesman did a real good job explaining everything to me. Installation was going good until a gentleman fell through the ceiling. It took forty days to get it all that repaired.

5 years ago

Reply from ADT Solar

Hi Paul,
We are very sorry that there was an issue during the installation. If there is anything we can do at this point to help turn your experience into 5 stars, please do not hesitate to let us know what we can do to help. We are committed to your experience and are very glad you chose us as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Verified Customer

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Richard Saint Petersburg, FL

Sunpro is excellent. The salesperson was very personable. Installation went very smoothly but the roofing guys were terrible.

5 years ago

Reply from ADT Solar

Hello Richard,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Michael Altha, FL

My roof has been leaking for over a month and I have complained about it the whole time. Everything else is fine. It is saving me money in power but I would like them to fix the leaks.

5 years ago

Reply from ADT Solar

Hi Michael,
I am very sorry to hear about your roof. I would love to help get this evaluated for you right away. Will you please send an email to me at my contact info listed below so I can work with our team to get this addressed? Please let me know if there is anything else we can do to help turn your experience into 5 stars.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Verified Customer

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Jeff Little Elm, TX

The best price and the best warranty. They put it up very fast. They aren’t as timely to respond as we would like them to be but they are very businesslike.

5 years ago

Reply from ADT Solar

Hello Jeff,
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Robert Lake Wales, FL

Everything is working great so far except unfortunately the thermostat is stuck. I am pleased with the amount of attention they give me even after it was installed.

5 years ago

Reply from ADT Solar

Hello Robert,
Thanks for the review! Were you able to get the issue with the thermostat resolved? If not, please let me know and we will do our best to help you out right away.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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David Danbury, TX

They’re great and it does what it is supposed to do. I have already recommended them to the guy next door who got them too.

5 years ago

Reply from ADT Solar

Hello David ,
Thank you for the great 5 star review! I am very glad to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team! Also, thanks for referring us to your neighbor. Hopefully the whole neighborhood uses the sun to power their home soon :-)

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Steve

Overall it’s been a positive experience. Anytime I need them, they are able to act in a timely manner. The system is functioning good.

5 years ago

Reply from ADT Solar

Hi Steve,
Thank you for the wonderful review. We are very glad to hear that the system is working well for you!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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Verified Customer

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John

I would recommend it at any moment to anyone. It is saving me money. They maintain contact with me and there is follow up.

5 years ago

Reply from ADT Solar

Hello John,
We are so glad you have enjoyed your experience with us! It is great that you are saving money while powering your home with clean energy. If you ever need any assistance, please just let us know how we can help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 18th, 2020

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Jeffrey Tarvin Charlotte, NC

Sunpro recently made an estimate for installing a solar-power system at my home. Everyone I spoke with at the company (Norman, W, Ann , Tashauna, Jenesis and Martin) was polite and knowledgeable. They offered an excellent price. Unfortunately, bank financing didn't work out.

4 years ago

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RJP D

Gage M was absolutely awesome. The whole process was super smooth, he educated me on the right purchase and not what was most expensive, and was communicative throughout. Can’t wait to see the results of the system this summer!

4 years ago

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Roger Maples Woodway, TX

I was initially impressed with SunPro. The sales rep was up front and honest, and the installation crew was on time and professional. Since the installation I have received an error message on my phone app. I reported it upline and have since been in a holding pattern. I reached out to the account manager with a request concerning a cancellation fee from my old electric provider on 31 Dec. He replied back on 5 Jan that the request was submitted and that I was still pending a final inspection. I thought that everything had been completed and asked him about the inspection and also if he could provide me feedback concerning the error message. On 6 Jan I received his reply that everything was still pending. I reached out again on 17 Jan via email and haven't received a response back as yet, so I called and left him a message. Service after the sale goes a long way...a simple response to an email without being badgered would go a long way. It would also establish more trust in any response received. Time will tell on wither I'll be a satisfied customer, but one thing is for certain, I won't be advertising very strongly for future business with friends or family.

4 years ago

Reply from ADT Solar

Hi Roger,
Thank you for the review. I am sorry to hear you have had trouble getting the communication and updates you deserve. I have alerted our team to your feedback and asked that they reach out to you right away. If there is anything else I can do to further assist with your solar journey I hope you will not hesitate to reach out to me directly. I am here and happy to help you!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 31st, 2022

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James Brooker FL

SUNPRO was the first out of 5 companies who visited our home to tell us the truth...there are a ton of snake oil salesmen out there. We were so astounded at his honesty that we bought a whole home backup system when we otherwise would not have!!!

5 years ago

Reply from ADT Solar

Hello James,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Royal Tippetts Savannah, MO

We received quotes from multiple companies and actually signed two different contracts for service. Sunpro was hands down the best to work with both before and after signing. Our sales agent Lindsay in particular was a joy to work with. Between their guarantees and their excellent service, I would put Sunpro at the very top of the pack.

5 years ago

Reply from ADT Solar

Hello Royal,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Kim Guertin Bennettsville, SC

I think SunPro Solar has some the best Panels in the industry, Paul S as very helpful to explain the details of the agreement. SunPro was very efficient in getting us from contract to ready for installation. We gave our Sales Rep referrals and we recommended Family Friends in VA to SunPro

5 years ago

Reply from ADT Solar

Hello Kim,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Mark Sundbom Pinetops, NC

Jeff L was very friendly and knowledgeable. From how the panels are mounted to what to expect from our electric company. I did not qualify at this time for their financing but he still took the time to explain the payment process as well as how the equipment works.

5 years ago

Reply from ADT Solar

Hello Mark,
Thank you for taking the time to leave Jeff a review! He works very hard to deliver his customers a best in the industry experience every day he comes to work. We hope you will keep us in mind in the future when the time is right!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 17th, 2021

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Kerrie Fountain Missouri City, TX

Jordan A. has been great to work with. He’s answered all of our questions and jumped through hoops to give us all of the options we wanted to look at. We just signed but very happy with our experience so far. Will update when our system is up and running.

5 years ago

Reply from ADT Solar

Hello Kerrie,
Thank you for leaving a review for your experience with Jordan! He works hard to deliver his customers a top notch consultation and is always very informative. I will pass your feedback on to his manager to ensure he gets the recognition he deserves!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 8th, 2021

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David Kapoi Crestview, FL

Reach out Mr. Jordan A as my referrals were not being tracked. Jordan made the right connections and I recieved a notification that all my referrals would be paid out. After 4 months I finally got paid. Thank you Jordan, D.Kapoi

5 years ago

Reply from ADT Solar

Hello David,
Thank you for leaving Jordan a review about him helping you to receive your payments in a timely fashion. I am sorry you had to put in the extra legwork, but I am glad to hear that Jordan was able to help get payment delivered to you quickly. Please do not hesitate to reach out to Jordan, myself or any of the Sunpro team if there is ever anything else we can do to further assist you!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 5th, 2021

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Christina Minneapolis, MN

SunPro did a great job of answering all of our questions and giving us room to decide. We are looking forward to powering our home from solar power! Thank you for giving us all of the information needed and coming up with a solar plan suited for our situation.

5 years ago

Reply from ADT Solar

Hi Christina,
Thank you for reaching out to us to help with your solar needs. We are so glad that you chose us to be your solar provider. We look forward to helping with your solar experience for many years to come!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 5th, 2021

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Canuto Diaz Sugar Land, TX

Jordan was great at answering all my questions and concerns regarding the warranties, usage, and technicalities of owning solar panels to provide electricity for my home. The more we talked, the more comfortable I became in moving forward with my decision to go Solar!!

5 years ago

Reply from ADT Solar

Hi Canuto,
Thank you for leaving feedback about your experience with Jordan. He really knows his stuff and we are glad you were able to connect with him. Please don't hesitate to reach out to any of the Sunpro team if there is anything else we can do to further assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2020

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ajit kunte Dallas, TX

I been working with Marco and team and he was super helpful from the proposal to installation process. they scheduled installation in very short time after getting all approvals. Marco was very knowledgeable and easy to work with when it comes down to answering any questions, turn around time.

5 years ago

Reply from ADT Solar

Hi Ajit,
Thank you for leaving Marco some wonderful feedback! He is a solar veteran and works very hard to provide our customers with a wonderful experience. Please do not hesitate to reach out to Marco, myself or any Sunpro team mate if you have any additional questions or concerns.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 15th, 2020

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Jessica Capman Atlanta, GA

We are currently in the process of getting solar panels installed. Jordan A is who I have dealt with thus far in the process and he has been amazing. He's very prompt, responsive (which I highly value when working with contractors) and knowledgeable about what he does.

5 years ago

Reply from ADT Solar

Hi Jessica,
Thank you for leaving a 5 star review for Jordan! I will pass your feedback on to ensure he gets the credit he deserves. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 15th, 2020

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Bob Dunn San Antonio, TX

Edward N was extremely helpful, polite, and knowledgeable. He was very congenial and was more than willing to help anybody could. I appreciated his patience also! Thank you Eddie. Because of you I am more than willing to recommend SunPro to others.

5 years ago

Reply from ADT Solar

Hello Bob,
We are so glad you got in touch with Eddie and enjoyed your experience! We sure hope you will tell your friends and family about us so you can take advantage of our industry best referral program. Thanks for the great review!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 15th, 2020

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James Rivera ,

The sales experience was very easy and pleasant. Kaela was very patient and informative. She answered every question I asked, she didn't try to sell me by talking down about the competitors, instead, she focused on the value I would be receiving. I really enjoyed the sales experience.

5 years ago

Reply from ADT Solar

Hello James,
Thank you for leaving Kaela a review. She is very good at giving an education first approach and she lets the Sunpro quality and experience sell itself. I will make sure she is aware of your 5-star feedback!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 1st, 2020

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Mariano Trevisan Peachtree City, GA

Kassidy was very professional, on time, engaging and knowledgeable of the value that SunPro had to offer me, addressing my specific questions and tailoring a solution that works for me and my family. I enjoyed going through the presentation with her and learning the details of how it works. Great experience!

5 years ago

Reply from ADT Solar

Hi Mariano,
We are so glad you had a wonderful experience with Kassidy. She works hard to deliver a very pleasant and educational consultation with each and every client she comes in contact with. She really knows her stuff! Thanks for leaving the very positive review.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Nov. 25th, 2020

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Jaime Bulnes Austin, TX

Met with Kassidy virtually to discuss solar options and our meeting was incredibly valuable and informational. Although we won't be able to commit to going solar this year, we will definitely follow up with SunPro in the future.

5 years ago

Reply from ADT Solar

Hi Jaime,
Thank you for taking some time to tell us about your experience with Kassidy. We are glad to hear you had a 5 star interaction and that you plan on reaching back out to us when you are ready.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Nov. 18th, 2020

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Mike Bailey ,

Just finished a consultation with Jacob G, was impressed with his honesty in telling me that a system for my home just wasn’t going to be feasible. Appreciate the fact that he didn’t try to sell me something that would not work!! Very personable young man.

5 years ago

Reply from ADT Solar

Hi Mike,
Thanks for leaving the incredible 5 star review about your experience with Jacob! We are glad to hear you appreciated our up front approach. We sure hope you keep us in mind the future if your needs were to change.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Nov. 12th, 2020

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Resom Mandeville, LA

I had 25 LG solar panels installed back in August and absolutely love them! Sunpro by far had the best warranties when I looked at competitors. Everything from my sales rep to installers to project coordinator was top notch. Highly recommended!

6 years ago

Reply from ADT Solar

Hi Resom,
Thank you for choosing the SunPro team to help you power your home with the sun! We will be here for you over the long haul if any questions come up or if you need any action on our end. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Nov. 12th, 2020

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Samarra Miller Fort Lauderdale, FL

Everybody involved was very meticulous in describing their services and offerings. Professionalism was abound from the salesperson I spoke with, the installers and supervisors. They were very careful in explaining the details and options I had. It was easy to understand the technical aspects of the installations and the programs. They were patient with me when I felt something wasn't clear. Great company

5 years ago

Reply from ADT Solar

Hello Samarra,
Thank you for the wonderful review! I am very glad to read that you are pleased with your experience. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 7th, 2021

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Steven Shimmin

I contacted them and made a appointment to look at options. We talked for about a hour and they had the brochures, facts and figures and comparisons. Very professional sales rep and knowledgeable on the subject of solar and its benefits. In the end, I decided not to go with solar and he thanked me... What irritates me is the people and companies who are blitzing the neighborhood door to door and trying to set up appointments and solar scams.

5 years ago

Reply from ADT Solar

Hello Steven,
Thank you for taking a moment to provide a review about your sales experience with Sunpro. I am very glad to hear you found our staff to be professional. If there is ever anything that can be done to help with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 7th, 2021

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Verified Customer

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Tom

Very quick very professional. Longest delay was HOA approval and Power Company approval. Sun pro teams always spot on

4 years ago

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Verified Customer

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Anonymous

I would recommend them. It was faster than I expected and the job was well done. The equipment is going to last longer.

4 years ago

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Verified Customer

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John

Installation was very clean and neat. They were on time. So far it has been good. I have no problems.

4 years ago

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Verified Customer

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William Ellenwood, GA

It gives me very detailed information where I can track my usage. I had an issue with installation but they took care of it before I talked to them.

4 years ago

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Verified Customer

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Richard El Paso, TX

It has gone very smoothly. The equipment is working properly. They are professional. I would recommend them to anybody.

4 years ago

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Verified Customer

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Anonymous Milton, FL

The LG panels that they use are definitely excellent quality for the price. I would recommend them to potential users.

4 years ago

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Verified Customer

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Thomas London, OH

I've had a very positive experience with Sun Pro. The equipment is good and if it holds up it will be very good.

4 years ago

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Verified Customer

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Audrey

Happy with explanation, installation & outcome

4 years ago Edited March 31, 2022

ADT Solar Reviews