ADT Solar: Read 1,127 User Reviews From Real Homeowners

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Verified Customer

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xxxxx Warrenton, MO

They were very helpful, keeping in contact with us. Once they got up there they put up the brackets and then they mounted them and got all the electrical ran and had it all mounted within one day.

4 years ago

Reply from ADT Solar

Hello There,
Thank you for taking the time to leave a 5 star review! I am very thankful that you chose Sunpro as your solar provider. It is great to read that things are going well so far. Please do not hesitate to reach out to myself or any of the Sunpro team if we can ever help with your solar experience. Thanks again!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

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Verified Customer

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Donald Aiken, SC

Their equipment is pretty good. My system's been down now for three days. I've called them a couple times, this is seems like I call them once a week having to come out and take them weeks before they get out here and they still didn't got it working. I paid for fifty panels and I've only got seventeen of them aren't working most of the time. The installation process went fine. They're not providing very much support at all, my system is down more than it's up.

4 years ago

Reply from ADT Solar

Hi Donald,
I am sorry to hear you are having issues with your solar panels. I would love to help you out with this right away and ensure they are working just as they should. Please reach out to me directly with any additional details and your property address and I will make sure we jump on this issue right away. Thank you - I look forward to helping!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

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Verified Customer

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Susan Wichita, KS

I can monitor or how it's doing every day or use my phone app and makes me more aware the energy I'm consuming and wasting so I really appreciate all that. Installation was much longer than I thought it would be but all the people that I dealt with were extremely nice. There were some gap before I got some feedback but overall I'm very impressed.

4 years ago

Reply from ADT Solar

Hello Susan,
I am glad to read you are impressed overall! There are tons of moving parts with solar installations and sometimes it can be difficult to be super accurate with timelines. Please do not ever hesitate to reach out to myself directly if there is anything that can be done to help improve your Sunpro experience. I am here and happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

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Verified Customer

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Virgil Pensacola, FL

It's been good communication back and forth with emails and the salesman actually stopped in the second third and even a fourth time just to see how things were going when he had extra time on his hands and he was in this area. Installation went very smoothly they had it done in half a day.

4 years ago

Reply from ADT Solar

Hi Virgil,
It is great to read it looks like you have had a wonderful experience. Thank you for taking the time to leave us some feedback!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

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Verified Customer

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Adekola Richmond, TX

My salesperson David was always quick to respond. Installation was smooth, the team came early in the morning which I really appreciate because it shows a sense of responsibility. The only feedback I have for SunPro is that the pricing is a little bit high.

4 years ago

Reply from ADT Solar

Hello Adekola,
I am very glad to read that you are pleased with your experience! Thank you for the review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

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Verified Customer

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Connie P Argyle, TX

Professional, prompt and efficient, explained the entire process was explained before and during installation. Everything was cleaned up just as it was prior to starting the job.

5 years ago

Reply from ADT Solar

Hello Connie,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Thomas D Hanson Las Cruces, NM

Fast install and great communication . The hookup had a little problem that was easily resolved.

5 years ago

Reply from ADT Solar

Hello Thomas,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Sandy Zarwulkoff Houston, TX

It was easy to make the deal. Took a while to install, then get inspections. Only reason I didn’t give 5 stars is because when I finally activated the panels, half did not work. The company sent a worker and it was repaired quickly. Just wish I could have turned the system on and had all panels generating off the bat.

5 years ago

Reply from ADT Solar

Hello Sandy,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Karen VanderVegt Fort Worth, TX

The salesman David Gibbs was so knowledgeable in this field anc he was able to answer all our many questions. Get team work, communication, all around the best solar company we foun!

5 years ago

Reply from ADT Solar

Hello Karen,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Elmore Breaux

One day installation, handled permit needed from Homeowner’s Association, and great Customer Service

5 years ago Edited September 27, 2021

Reply from ADT Solar

Hello Elmore,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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Verified Customer

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Billy Bowden Buffalo, TX

Well I like the idea of going green. I just hope that I didn’t jump the gun on this. I was really wanting the Tesla battery for the price. Nobody told me that during the daytime, i can’t get phone signal. Which is very important, because I run a business. Nobody told me that during the daytime i can’t watch TV. I was just using antenna, which was free. Now I will have to pay for satellite.

5 years ago

Reply from ADT Solar

Hello Billy,
I would love to help you out. Will you please send me an email with your concerns and also include your property address so I can locate your account? I want to make sure and get this all addressed for you. Thanks!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 16th, 2021

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Verified Customer

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Rachel Erin Camacho-McKee Phoenix, AZ

overall the process was ok. There was a piece missing from the original install (small inconsequential clip) but because it was missing the inspection failed. Then it took a while for the part to be special ordered and replaced. All in all it was better than worse, but just aggravating at points.

5 years ago

Reply from ADT Solar

Hi Rachel,
I am sorry to hear there were a few aggravating times during the installation phases of your project. There are a ton of moving parts in our home improvement projects and we work hard to get it all done timely with a clean good looking final product. I hate that you had to experience unexpected delays. If there is anything I can do to assist with your solar experience at this time please do not hesitate to reach out to me. Thank you for choosing Sunpro.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 17th, 2021

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Verified Customer

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Wendy

Everybody was friendly and nice and efficient. I think it is a good company. I like that they don’t drill into the roof. They put up cinder blocks so there are not holes in the roof.

5 years ago Edited September 14, 2021

Reply from ADT Solar

Hello Wendy,
Thank you for the 5 star review. I am glad to read that you are pleased with your Sunpro experience! Please do not hesitate to reach out to myself or any of the team if any questions or concerns come up. We are here and happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 7th, 2021

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Verified Customer

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Travis Andover, KS

I am a numbers based guy and I had a spreadsheet for my requirements for price and saving and she blew me away answering all my questions. Customer service has been exceptional. The process has been pretty seamless. Once everything got stated it went fine.

5 years ago

Reply from ADT Solar

Hi Travis,
Thank you for the wonderful review! I am very pleased to learn you were pleased with the numbers. Please do not hesitate to reach out to myself or any of the Sunpro team if there is ever anything we can do to assist with your solar journey.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 10th, 2021

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Verified Customer

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Thomas Live Oak, FL

It took a little longer than expected and the communication kind of broke down in the end. There was a delay on the battery. When they finally got someone out, the people were top notch, super professional and nice and it looks fantastic.

5 years ago

Reply from ADT Solar

Hello Thomas,
Thank you for the review. I am sorry to hear that we fumbled near the finish line but it is great to learn that you are pleased with our final product! If I can ever be of assistance, please do not hesitate to reach out to me directly. Happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Aug. 31st, 2021

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Verified Customer

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Dana Gordonville, TX

Initially I though the price was a little high but I now understand the value for the money. We have had few issues. I am pleased with the response time on the backup battery kicking in.

5 years ago

Reply from ADT Solar

Hello Dana,
I am very glad to read that you are pleased with the overall quality of the product and service you have received. We are hear and eager to help if you need us!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Aug. 31st, 2021

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Verified Customer

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Marcy Z Richards, TX

Customer Service has been impeccable from the first visit with the sales rep to the last confirmation of the system going active. Not to mention it has stormed for the past 3 days and we still are 70% independent.

5 years ago

Reply from ADT Solar

Hi Marcy,
Thank you for the 5 star review. I am very glad that you are pleased with your Sunpro experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly. I am here and happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

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Verified Customer

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John Pike Hahira, GA

Had some trouble with obtaining battery, but we knew it ahead of time that they were on back order. Did not know system could not be used until whole purchase was complete so we were happy when the battery made it and we could use product.

5 years ago

Reply from ADT Solar

Hello John,
Thank you for the review. I am sorry for the delay with faced with your battery but am glad its all resolved now! Thanks for the feedback.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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Verified Customer

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Andrew Nelson Krum, TX

No pressure sales, great customer service and warranties. The ONLY drawback has been length of time to receive our rebate check from them due to increase in people going solar.

5 years ago

Reply from ADT Solar

Hi Andrew,
Thanks for the review. I am sorry it has taken time to receive the rebate check. If this issue is still lingering, I would love to look into this for you and help resolve. Please just send me an email with the details and we will get to the bottom of it!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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Verified Customer

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John T Velez Fort Walton Beach, FL

They were easy to work with. Not fast talkers to just sell a product, but really believe in it. They were true to their word. Passed inspection quickly with no issues. Communication was great and effective.

5 years ago

Reply from ADT Solar

Hi John,
I am so glad you found us easy to work with. We work very hard to make things as easy as possible. Thanks for the 5/5 review.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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Verified Customer

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Dave Myers Benton, AR

The service we receive is outstanding from the sales agent to the installation process. They monitor the panels and fix any issues timely. We are pleased in the short time we have had our panels.

5 years ago

Reply from ADT Solar

Hi Dave,
Thank you for the amazing review. We are here if there is ever anything we can do to assist with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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Verified Customer

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Clayton Groom Smithton, IL

The entire sales and installation process was done professionally. All my questions were answered and the work was done well. I am the son of an Electrician, so know good work when I see it.

5 years ago

Reply from ADT Solar

Hello Clayton,
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 29th, 2021

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Verified Customer

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Alejandro Cruz Independence, MO

The communication after our install was not good. We thought our panels were on and they were not. No one told us we had to wait for permission to turn them on. I found out when I called asking about an app to monitor our panels which they also did not tell us about until after I called. Also it took over three months to get the panels installed when we were told a few weeks.

5 years ago

Reply from ADT Solar

Hello Alejandro,
I am very sorry to hear we dropped the ball with communication and that the project took longer to complete than initially anticipated. I am confident your will still be very pleased with your solar system moving forward as you obtain energy independence from the local electric provider. If there is ever anything I can personally do to further assist with your solar project I hope you will not hesitate to reach out to me!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 27th, 2021

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Verified Customer

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Barron Winters Norman, OK

5 years ago

Reply from ADT Solar

Hello Barron,
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 13th, 2021

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Verified Customer

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Aaron Tyrone, NM

The timeline was off and a lot of that was out of the control of the company but they have been very responsive and get back to me quickly. Even if the timelines didn’t match up, they have delivered everything they promised.

5 years ago

Reply from ADT Solar

Hi ,
Thank you for taking the time to leave a review. I am very glad to hear you are pleased with you experience but apologize we were off on our timelines. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Nancy Abilene, KS

The panels blend into the building. They don’t stick out like a sore thumb. Our rep was very pleasant to work with. The transition has been very smooth. The group was very professional.

5 years ago

Reply from ADT Solar

Hi Nancy,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Alex Rison, AR

Generally speaking I have been pleased the whole experience. I do wish they explained how it works better on the front end. They explained how it works but not how we could tell what the solar panels were producing and what we were exporting from the grid.

5 years ago

Reply from ADT Solar

Hello Alex,
Thank you for the review! I am sorry to hear things weren't fully explained upfront. We are always working to improve and greatly appreciate your feedback. If you continue to have questions, please don't hesitate to reach out to myself or any of the Sunpro team and we will be happy to help you. Thanks so much for choosing Sunpro as your solar provider!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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William Little Rock, AR

When I call, I always get a recording. I don’t have a lot of problems except when it is covered with snow. My salesman really helped me and the guys that installed were really quick but I was not impressed with how the electrician mounted it. It is sloppy.

5 years ago

Reply from ADT Solar

Hello William,
Thank you for the review. I am glad to hear you don't have a ton of problems! If there is anything I can do to help with your experience please don't hesitate to reach out to me.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Caroline Georgetown, TX

Installation was clean, they were in and out in a day and they did not mess up my year and when I called with a couple of issues they were very responsive and followed through.

5 years ago

Reply from ADT Solar

Hi Caroline,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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Fran Panama City Beach, FL

System is producing well, as expected, and how they explained when they sold the product. The salesman was great and very informative. They set it up quickly and smoothly and have resolved any issue.

5 years ago

Reply from ADT Solar

Hi Fran,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Verified Customer

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WILLIAM THRO Havana, FL

Great people and product! We bought the first unit sold by a brand new salesman. He turned out to be your number one salesman in his first year with SunPro. He is a quality representative of a quality company.

5 years ago

Reply from ADT Solar

Hello William,
Thank you for the terrific review! I am glad to hear you had such an enjoyable experience with your salesman. If there is ever anything that we can do to help, please do not hesitate to let myself or any of the Sunpro team know. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 8th, 2021

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Verified Customer

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Joy Sanderson York, SC

Very efficient hopefully will be worth my money in the long run. We are preparing for the worst and hoping for the best. Very friendly staff and installers. Even though they had to come back out and rewire something

5 years ago

Reply from ADT Solar

Hi Joy,
Thank you for the positive review. I am glad to hear you have enjoyed working with our team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 8th, 2021

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Verified Customer

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Judy Davis Elgin, TX

The panels are made here in USA-Alabama. The warranty is MUCH better than the ones we had before. Employees are so nice, helpful, and respectful. I have recommended SunPro to my friends.

5 years ago

Reply from ADT Solar

Hello Judy,
Thank you for the great review. I am very glad to see you are pleased with your experience thus far. I appreciate you choosing Sunpro to help you power your home with the sun. Happy Solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Verified Customer

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Jim Spires San Antonio, TX

The personality and honesty of our salesman is 100 percent the reason we chose SunPro. He did everything he promised and has continued to work with us after the sale. Jason was our salesman.

5 years ago

Reply from ADT Solar

Hi Jim,
I want to thank you for leaving us a 5 star review! I know you had a choice when choosing your solar provider and I am very thankful that you chose Sunpro. If there is ever anything I can do to help with your solar experience, please do not hesitate to let me know.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Verified Customer

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Michael Crawfordville, FL

I recommend SunPro because of their quality, warranty, products, and customer service. Everyone at SunPro is extremely friendly and it shows and there is no other solar company that can do what they provide.

5 years ago

Reply from ADT Solar

Hi Michael,
Thank you for the awesome review! I am very confident that you will be very pleased with your decision for the many years to come. Please do not hesitate to reach out you myself or any of the Sunpro team if any questions or concerns come up. We are here and happy to help you out!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Verified Customer

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Glenn Bugay Tulsa, OK

From sales to install, we are very pleased the process. The only ding for them is minor, and is most likely just my bar being a bit unrealistic. I expected more communication on the details of installation and how the process with the utilities worked..

5 years ago

Reply from ADT Solar

Hi Glenn,
Thanks for the review. Sorry to hear we dropped the ball on communication. It is definitely a pretty in depth process and while we try to take care of everything for our customers I know that it is very important for our customers to be aware of what is taking place. We continue to work to improve and it is feedback like this that allows that to happen. If there is anything I can do at this point to help turn your experience into 5 stars, please just let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Robert Beaumont, TX

I was pleasantly surprised with the workmanship and overall neatness of the installation. I like the quality of the products. I have never been able to get a representative to help me to download the app on my phone or computer so that I can do real time monitoring which was one of the reasons I bought the system.

5 years ago

Reply from ADT Solar

Hello Robert,
If this is still a lingering issue, please send me an email! I will ensure we get this app issue resolved. I want to ensure you have access to seeing how your system is doing. I will make sure this issue is resolved right away for you!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Louisa Pensacola, FL

SunPro appears to be the top of the line, newest technology. We’re very pleased with the company and happy to recommend it to other people. We feel very confident with them. From the beginning the presentation was much more professional and clear than other companies. They have been respectful of our property.

5 years ago

Reply from ADT Solar

Hello Louisa,
Thanks for the great review. Myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience! Thank you for choosing Sunpro to help power your home with the sun and save some money on your electric cost!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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John Iola, TX

Overall it is good. I am satisfied with the work the installers did except for one thing that took a while to fix. It is working fine now that it is all straightened out. Customer service could use some improvement. There was some confusion.

5 years ago

Reply from ADT Solar

Hello John,
Thank you for the review. I am glad to hear things are good overall! I am confident our team will continue to improve and you will get happier and happier throughout your solar journey. If you ever need any additional assistance, I am here and happy to help you out!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Juan-Felipe Cabrera Dallas, TX

Customer support was attentive and responded to all my needs. They answer. The quality of their equipment plus the cost is really good. It is working really well. It has very smooth.

5 years ago

Reply from ADT Solar

Hello Juan-Felipe,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Frances San Angelo, TX

The sales person kept in touch by calling me periodically to ask how things were going. They have been fine. I am satisfied with the installation. They went up in one day and it has been working since.

5 years ago

Reply from ADT Solar

Hello Frances,
Thanks for the great feedback! Myself and the whole Sunpro team are here to assist you if you ever need us. Happy Solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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David Colorado City, TX

You’re a really good company. You take care of your customers and have really good customer service. We’ve been recommending you to other people. I haven’t had to pay an electric bill since it was installed.

5 years ago

Reply from ADT Solar

Hello David,
I am glad to see you had a 5 star experience. We work hard to ensure our customers are happy with the product we provide in all aspects our of job. Getting this feedback is what the whole team strives for. If you ever have any questions or need any assistance, please do not hesitate to reach out to myself or any of the Sunpro team.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Ronald Derby, KS

As far as solar panels, the LG ones they use are the top of the line. Overall the installation process went rather smoothly. They made sure everything was working properly prior to and after the installation.

5 years ago

Reply from ADT Solar

Hello Ronald,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Billy Denton, TX

So far so good. I like the rebate and the thousand dollar credit to the utility company. Everything was explained to me, there were no surprises, and everything is fine though one panel did go bad after six months.

5 years ago

Reply from ADT Solar

Hello Billy,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Bobby Ardmore, OK

Up to date and easy to access online. We use the app so we can monitor the panels. There have been a few issues that have taken a while to get corrected. I have to reach out to get follow but other than that I am very happy.

5 years ago

Reply from ADT Solar

Hello Bobby,
Thanks for the awesome feedback! Myself and the whole Sunpro team are here to assist you if you ever need us. Happy Solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Julie Baker, FL

It's been going good except they should have filled in the ditch a little better and I am have to fight with them to get a check for the nine months of payment. They were the only company with ground mounts and they have a good warranty.

5 years ago

Reply from ADT Solar

Hi Julie,
Thank you for the review. Sorry to hear about the ditch. Glad to hear things have been going good.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Terry Conway, AR

Installation went quick. The guys were very professional. They knew what they were doing and did a great job. I have had a major issue since it was installed. They came and tried to work on it we’ll see if it works. It took a while for them to come out.

5 years ago

Reply from ADT Solar

Hi Terry,
Thanks for the review. Sorry to hear you have had an issue! It sounds like our team is already working to help you but if you end up needing any additional assistance, please do not hesitate to loop me in!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Brian Los Alamos, NM

The only delay we had was with the local county administrators. They were the ones who delayed the project several months. Sunpro is a great company. They are easy to talk to and they kept me up to date on all of the changes. We have no problems with the equipment.

5 years ago

Reply from ADT Solar

Hi Brian,
Thanks for the great review. I know you had different options when you chose a solar provider and I am very thankful you went with Sunpro. If you ever need any assistance, please do not hesitate to reach out to me directly!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Verified Customer

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Newell Mont Belvieu, TX

There was a little problem with a leak but they took care of it very promptly. The couple of times I’ve contacted customer service, they contacted me right back and took care of the problem. The installers were very quick. They were in and out and cleaned up.

5 years ago

Reply from ADT Solar

Hello Newell,
Thank you for the great review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Verified Customer

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Noah Corpus Christi, TX

The installation crew was a little rough to communicate with, but they finished it quickly. Sometimes things suddenly turned off and I'm not sure how to turn everything back on. My one critique would be that they should have stronger communication with the customers.

5 years ago

Reply from ADT Solar

Hello Noah,
Sorry to hear about the lack of communication! I really appreciate you sharing this feedback and I will be sure to share it with our team. We are always working to improve and we need to hear this kind of thing! If there is ever anything I can do to help with your solar journey, please let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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