Sunnova: Read 1,059 User Reviews From Real Homeowners

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Verified Customer

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Paul Picken Ledyard, CT

Just so happy with seamless transition. We are in our 3rd year. Only had to call for service once. Sunnova responded very quickly to rectify the issue. One panel was not producing due to micro inverter. They responded with a quick switch over. Was amazed at the technology that the repair man knew exactly which one it was as it showed on his phone app..

5 years ago

Reply from Sunnova

Thank you Paul]! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to Sunnova family! ^vb

May. 24th, 2021

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Verified Customer

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Tom & Gina Piper Blandford, MA

Everyone from start to finish was polite and professional. They said that my roof needed replacement and did the replacement at no cost to me. The electricians and the carpenters were great, they spread grass seed where they had to dig to bury the cable. The customer service always called to give updates and things that we needed to do for the hookups.

6 years ago

Reply from Sunnova

Hello Mr. & Mrs. Piper, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback!^JD

Jun. 16th, 2020

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Verified Customer

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Ed Dubiel Methuen, MA

Entire crew from sales to implementation did an excellent profession job. Answered all my questions and resolved any issues quickly to ensure timely implementation of the system. Excellent communications and teamwork throughout the project.

4 years ago

Reply from Sunnova

Thank you for the kind words, Ed. Welcome to the Sunnova family! ^JD

Jan. 12th, 2022

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Verified Customer

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Shawn Connors Holliston, MA

They were great to work with. Included a new roof in my lease too. Their Master Electrician fixed many issues in my existing panel and made the entire panel more efficient and neat. The install crew was very professional and neat as well. I would highly recommend Sunnova.

4 years ago

Reply from Sunnova

Hello Shawn, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JD

Nov. 16th, 2021

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Verified Customer

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George Lohstroh Fullerton, CA

The installation went smoothly and the payments so far so good. However, I've not heard from any service Rep on how my system is doing. Also I was told that the panels would get cleaned now and then, we'll it's been 2 years and haven't been cleaned? When do they need cleaning?

5 years ago

Reply from Sunnova

Thank you George ! We aim to provide the best customer experience and are constantly working to cut down our installation process time. We are thrilled that you're now a member of our Sunnova family! Can you please send us an email at resolutions@sunnova.com with your system ID and a phone number where we can reach you? We’ll look into this right away. Thank you. ^VB

Jun. 29th, 2021

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Verified Customer

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Jaime Corbu

I'm very satisfied with my service. From the salesman to the installers both roof and solar panels and everyone in between, the process was done timely, efficiently and all of my questions were answered at any time during the process.

6 years ago

Reply from Sunnova

Good morning Jaime, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Verified Customer

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Robert

So far so good, no issues with Sunnova / Trinity. Installation in one day. Just a few weeks to go on-line. Very happy with power being generated. Didn't pay a dime for the system, just paying for electricity being generated. Having issues with National grid and highly estimated bills. Hope to get them resolved soon.

6 years ago

Reply from Sunnova

Hello Robert, thank you for your positive feedback and welcome to the Sunnova Family!^MO

Nov. 4th, 2019

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Verified Customer

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Duane Jahn

Sunnova professionalism at the highest level on every step of the installation process. I was in constant contact with them throughout the whole process. I would recommend them to anyone who is interested in lowering their energy footprint.

6 years ago

Reply from Sunnova

Good Morning Duane, Thank you for your positive feedback and Welcome to the Sunnova Family!. ^MP

Oct. 29th, 2019

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Verified Customer

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Phoebe Mossey South Yarmouth, MA

Our electric bill, especially in summer when we're using central air, has dropped dramatically. Also the panels themselves are solid black and much more attractive than others that have ugly black pipes visible.

5 years ago

Reply from Sunnova

Phoebe, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jul. 6th, 2021

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Verified Customer

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John Crockett Crowley, TX

Ease of installation and set up, after installation and set up operation is seem less with little to no personal interactions. Receiving monthly email reminders for upcoming payments is also extremely helpful

5 years ago

Reply from Sunnova

Thank you for sharing your story, John! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^JD

Jun. 22nd, 2021

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Verified Customer

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Barbara Bellamy Fort Worth, TX

saving me money, great customer service, very courteous work crew, courteous, respectful of property.. Cleaned up everything before leaving ..well prepared for city inspection.

5 years ago

Reply from Sunnova

Hi Barbara, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.**MC

Apr. 19th, 2021

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Verified Customer

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Joyce Clark

The entire team was knowledgeable and answered ALL my questions immediately. They were courteous and handled the installation exactly as they promised, which included removing and replacing my patio pavers.

5 years ago

Reply from Sunnova

Thank you for sharing your story Joyce! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^JD

Dec. 2nd, 2020

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Verified Customer

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Wendy Carter

Efficient and thorough installation and explanation of each step in the process. The representatives kept me fully informed of what the next steps were and an estimated timeline for the permits and inspections.

6 years ago

Reply from Sunnova

Good morning Wendy, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Verified Customer

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Fred G

Excellent work done in a timely manner, the team was professional and left work area clean and organized after each days work. Product functions as promised. I would recommend them to family and friends.

6 years ago

Reply from Sunnova

Hello Fred G, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Jan. 8th, 2020

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Verified Customer

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Jennifer Alexander Chico, CA

The people I interacted with were very knowledgeable, helpful, and friendly. I never felt like I was bothering anyone with my questions. The installation was quick and efficient.

6 years ago

Reply from Sunnova

Hello Jennifer Alexander , we appreciate the positive feedback. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We are excited to welcome you to the Sunnova family!^OA

Dec. 3rd, 2019

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Verified Customer

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Hollace Paternoster

Everything was done exactly the way Andrew said it would be, Install was done on time and very clean and neatly done. I pay my bill each month and have had no trouble and for that I am a happy person. Thanks

7 years ago Edited September 14, 2021

Reply from Sunnova

Thank you for sharing your story Hollace! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^JD

May. 8th, 2020

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Joseph Joyce Honolulu, HI

Jake K the solar guy really is the best out there! Start to finish he was clear about pricing and 25 year battery 🔋 coverage and all inclusive warranty and maintenance so i never have to worry about solar working or being maintained! This is an incredible zero money down ownership program which here in Hawaii is a no brainer! I live in kailua, Hawaii and Jake made the process simple and straight forward and even fun! Install was quick and I got my Tesla battery for my pool and AC’s at my house! Highly recommend Jake the Solar Guy! If you live in Hawaii go solar with Jake! If you don’t go solar with Jake you’re crazy!

5 years ago

Reply from Sunnova

Thank you for your note, Joseph. We work hard to make sure you understand every part of the [installation/sales/service] process. Thank you for helping us convert more homes into energy-saving powerhouses! ^vb

Aug. 3rd, 2021

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Donald E Geoffroy Chelmsford, MA

Working with the Sunnova team was an easy process start to finish. Initial discussions with the Sales Rep. was very informative and low pressure with all questions answered. Our project Coordinator was great and provide excellent ongoing communications on status of our installation schedule and next steps. On the day of the install, the crew was fabulous in their approach and took the time to go over their plans to ensure that I was OK with the placement of the equipment on the house. The installation went as planned and the finished product looks great. The neighbors have taken notice and are impressed by how the panels and other components look on our house. I would highly recommend Sunnova for Solar energy. Simply great! BTW, I think everyone needs to seriously consider Solar energy, as we all need to do our part to ensure for a better future for the planet. Go Solar with Sunnova, you won't be disappointed.

6 years ago

Reply from Sunnova

Hello Donald E Geoffroy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Welcome to our Sunnova Family!^OA

Jul. 22nd, 2020

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Susan Evers Mattapoisett, MA

I was very happy with the overall experience. From the beginning when Steve came into my home and explained to me the savings I could make, To the gentleman that came and installed the panels, and did a thorough job cleaning up. I could not wait for the switch to be thrown So that I could experience the use of solar energy. I had received a phone call to check the numbers and within six hours I was already going backwards starting my savings so excited for this new adventure with Solar energy! And none of it took any cost out of my pocket. Thank you to all the people involved thank you Sunova!

6 years ago

Reply from Sunnova

Thank you, Susan! We aim to provide the best customer experience , and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova Family!^JD

May. 22nd, 2020

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thomas thurlow Waterford, CT

I liked all workers,they knew there jobs,electrical,panel installers,sales all excellent. updated often by phone staff. i liked that the phone person was same person each time. Some company's call and seems like explaining things all ready went over with previous operated waste of my time. your company does it right. I remember Stephanie was operated Dwight was who i signed contract with. One problem being contacted last night to do review, stated my ID number sent successfully though email i never received maybe problem on my end i do not know. I hope my happiness continues. please check in 6 months or a year. I feel i will be very happy!!! People i talk to want a few months of my service from your company before they want to talk. how long is my incentive ? Overall i rate your company 100 i am impressed !!!!!

6 years ago

Reply from Sunnova

Good morning Thomas, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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Liza Pereira Deltona, FL

We had many companies come to our house and try to sell us solar panels one even tried to rent solar panels to us but they were not within our budget. Sunova is the only one who offered us exactly what we needed. We are pre-senior citizens and are looking at a fixed budget in which we needed solar panels in order to make sure that our quality of life is not compromised because of the soaring electric rates. So nova offered us a budget based rental of solar panels in which they maintain them for us which is another plus and fits within our budget. We were concerned about any maintenance and repairs that might occur but that worry is completely gone. They are solely responsible for whatever happens to the Panels that is beyond our control. This is the best program out there. As a mathematician the math adds up. I read the entire 32 pages of the contract and everything seemed legitimately good.

6 years ago

Reply from Sunnova

Hello Liza Pereira, we are excited that to welcome you to the Sunnova Family! We work hard to make the switch to Solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feed back. ^JD

Mar. 24th, 2020

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Robert James Winfield Cape Coral, FL

I made 17,430 kilowatt hours in 1 year: I have an electric heat pump pool heater, 90 degrees, all electric house, instant on electric water heater, LED lights, partial electric car, electric heat. I still produced an excess of over 5,000 kilowatt hours, have an electric bill of $21.69 (minimum charge). The micro inverters work great and minimize shade losses. Free manufactured electricity from sunshine, everyone can do it. You can too. Very easily. The technology just keeps getting better. Next step is a battery and Enphase IQ8 microinverters so when the next hurricane comes, I will have power for refrigerator, lights, car. I highly recommend Sunnova

6 years ago

Reply from Sunnova

Dear Robert, thank you so much for such great review! We aim to provide the best customer experience and we are constantly working to make our installation process as hassle-free as possible. Together we are converting more homes into energy saving powerhouses. Welcome to the Sunnova Family!^MO

Feb. 7th, 2019

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Scott Tadej Piscataway, NJ

The sales rep, Anthony D, was fantastic. He addressed any questions I had and was always available to talk with any concerns I had. He was very knowledgeable with the solar panel industry and I felt extremely comfortable with the service he and Suntuity was providing. Honestly; it's really the only reason I signed up for solar. I've had other solar panel companies contact me but they never really could answer my questions like Anthony did. The install was also great. When they arrived the explained the entire job they were doing and asked me if I had any questions or concerns. They were professional and the install looks great! The service team that I interacted with, specifically Shannon (can't remember her last name) was also amazing. Suntuity did a stellar job.

6 years ago

Reply from Sunnova

Hello Scott Tadej, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Feb. 6th, 2020

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Joe H. Milford, CT

I had the Solar system installed recently and everything went great. Trinity (Sunnova) Gave us a time & date when they were going to install the system. They showed up on the date and were early when the men show up. They did everything they said they would do. They installed all the panels and the hardware for the system, they also upgraded my panel box in the basement. They left the my house very clean, no mess anywhere. The basement panel was a big upgrade and they left that better then it was. They did everything in ONE day. any phone call I made to Trinity was answered and were very easy to work with. Never had a problem with them. Everything worked out great!

6 years ago

Reply from Sunnova

Hello Joe H., we appreciate the positive feedback. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We are excited to welcome you to the Sunnova family!^MO

Nov. 19th, 2019

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Jim W

I'm a new Sunnova customer. Suntuity was the solar company that did the installation and permitting for us. Suntuity kept us in the loop every step of the way. Their staff was excellent in answering all my questions through the process. They also assisted in getting me a new roof since our old roof was 20 years old. The process of taking off old roof and putting new roof on was one day. Installing solar panels and wiring one day. Keeping up with the inspections and approval process between my local Construction office and AC electric took the most time. From start to finish just under 4 months. Now looking forward to see my electric utility bill go down.

6 years ago

Reply from Sunnova

Hello Jim, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. So thanks for your kind words and we look forward to seeing you again.^MO

Nov. 13th, 2019

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Kaitlyn H East Haven, CT

When I made the decision to go solar, I wanted to get info from a few different companies so I could make an informed decision. Each company brought something different to the table, but ultimately this is the decision I made. The customer service is beyond what I ever could have expected and my poor representative personally did a lot of work to make sure that the process was moving as efficiently as possible because that was something incredibly important for me. If I had any questions, they were answered immediately. They kept me updated every step of the way about where we were and how much more there would be to come. So excited to have recently gotten my solar system turned on and have finished such a big milestone for my home.

7 years ago

Reply from Sunnova

Hello Kaitlyn, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Aug. 13th, 2019

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Kathy H.

I have had nothing but great service with this company! The sales rep was terrific. He was very thorough and professional. I had several companies give estimates and none of the others offered any advice or answered my questions correctly. I was told by 3 other companies that I didn't need to know the information I was asking about! Two of the others didn't even go up on the roof to check things out. One sent a drone! Sunnova checked out all my bills for 12 months with the electric company and got the right estimate for me, gave me the best price and got my bills reduced by more than half. I would strongly recommend this company and have to all who ask about solar. So far 7 of my friends and neighbors have had solar installed by this company and are all quite happy.

9 years ago

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Verified Customer

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Elaine Williams Hempstead, NY

Easy to work with . You really can through for me. Over the years I have talked to several solar companies. You delivered and that’s what matters to me!

5 years ago

Reply from Sunnova

Thank you for sharing your Elaine! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^JD

May. 17th, 2021

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Verified Customer

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Susan

They are caring, hobest in answering questions to your satisfaction. I think they sre honest. Quick in responding. I commend Kay Heap who is the Tegional mngr.

6 years ago

Reply from Sunnova

Hello Susan, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 4th, 2020

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Verified Customer

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Benjamin Anderson

The installers were professional, they did an excellent job and kept me informed of their progress. They were expedient, the install is clean and sleek.

6 years ago

Reply from Sunnova

Hello Benjamin, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 7th, 2020

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Verified Customer

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Nick Antunes

They have awesome field reps, install techs, and service team. I have recommended them to everyone I know. Green energy is the future and they will get you there.

6 years ago

Reply from Sunnova

Hello Nick Antunes , we appreciate the positive feedback. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We are excited to welcome you to the Sunnova family!^OA

Dec. 3rd, 2019

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Michael Mears Fairfield, CT

Very simple process, installation was very professional. Unlike spending a lot of money upfront where the pay off is 10 -20 years in the future, we immediately saw massive savings in our electric bill, with out an upfront cost or hassles. In addition, with the recent jump in electric rates, our bill stayed the same. - ($0). The service allows you to see how much power your array is generated daily. Very happy with the customer service, the power producing solar panels and my new electric bill. My wife and I highly recommend this service.

6 years ago

Reply from Sunnova

Thank you for sharing your story Michael! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^IS

Aug. 13th, 2020

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Inga Providence, RI

Everybody from the person that came to the house and explain about the system to the techs that did the installation of the cell's, all very professional, pleasant, and very well inform. The answer all the question with knowledge. From the beginning to the end a pleasant experience. I am proud i have and we are using the sun to help us be comfortable at home. The more natural we can live our life's the better for the world and us.

6 years ago

Reply from Sunnova

Good morning Inga, Thank you for your positive feedback, we do appreciate your business, and welcome to the Sunnova family!. ^MP

Jul. 14th, 2020

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Joseph Beauzile Valley Stream, NY

When Sunnova Rep contacted me about solar system, I wad not really on board. After explaining to me how they operate, I felt differently. He promised me that my bill will be below $50.00 and my PSEG Bill will also be below $70.00. My PSEG bills used to be very high. It took me 4 months since I get Sunnova to see my PSEG bill below &50.00. I hope it says that way. I could not be happier. Thank you Sunnova!!!

6 years ago

Reply from Sunnova

Thank you for sharing your story Joseph! We are thrilled you make the decision to go solar and join us on our mission to provide energy independence!^JD

Jun. 29th, 2020

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Dorothy Reid Mechanicsville, MD

Although it has been a while since our panels were installed we really have enjoyed working with Sunnova. There were a few problems in the beginning, but the company was very professional and timely with solving them. A lot of the delay was due to the pandemic , but after the county starting opening back up, they immediately came out to correct the problem. I would highly recommend Sunnova.

6 years ago

Reply from Sunnova

Thank you for sharing your story, Dorothy! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^JD

Jun. 26th, 2020

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Toni Moldenhauer Cheshire, CT

The entire process from beginning to end was a positive one. The individuals were knowledgeable, patient in answering questions, not pushy. Once the work began the workers were efficient and motivated and cleaned up after themselves well. Between the different stages there was good communication so I was aware of what was happening. Everyone was very considerate of the issues brought on by CoVid 19.

6 years ago

Reply from Sunnova

Good afternoon Toni, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 8th, 2020

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JOHN San Jose, CA

A friend has a Sunnova solar system and loves it. The Rep.Donovan explained the old solar programs compared to how Sunnova does business, which makes it possible for us to have solar. Improvements in equipment and the Sunnova business and support made the decision for us. They took care of all the details from the design, installation, and the "turn-on." The monitor program is amazing... not only total amounts generated and each panel operation. Thanks John

6 years ago

Reply from Sunnova

Thank you for your note, John. We word hard to make sure you understand every part of the installation process. Thank you for helping us convert more homes into energy saving power houses!^JD

May. 22nd, 2020

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Jim Livingston Menifee, CA

I received quotes from so many solar companies its ridiculous, but I finally decided to go with Sunnova. I had been a previous solar lease consumer and decided when I bought my next house I would never do that again. I contacted a Sunnova dealer and they directed my to the best pricing and financing for a system that would meet our families needs and our financial goals. Overall the sales process was zero pressure, the installation was smooth, the permitting process was very well handled and the project went quickly considering the state of the world.

6 years ago

Reply from Sunnova

Thank you, Mr. Livingston! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family!^JD

May. 11th, 2020

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Geraldine Kuss New Bedford, MA

We had a great experience from our initial visit with our Salesman Steve. there was no pressure and a great explanation of what to expect. The install was very smooth. We did not like one aspect of the outside appearance and it was fixed quickly to our satisfaction. Our system was turned on this past Wednesday and we are looking forward to our savings on our energy bill. We can easily track our production online and at home.

6 years ago

Reply from Sunnova

Good morning Geraldine, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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Michael Vogl Tiverton, RI

Met salesman Jan 25th, started installation Feb 24th, just had system finished, approved, and on-line less than 2 weeks later. WOW!!! Sales person was excellent and knowledgeable, design was spot-on, construction crew was excellent, communication from Sunnova was perfect. I'll see how it all turn out when the bills start coming in, but the actual installation process was beginning to end, excellent...

6 years ago

Reply from Sunnova

Good morning Michael, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 13th, 2020

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Martha Richardson Northampton, MA

At first I felt overwhelmed when discussing the possibility of solar and whether to buy or lease, but the gentleman who explained the process over and over, with unlimited patience, never made me feel "stupid" or bothersome (I emailed many questions to him). He made my choices easier. The guys who installed the panels and the changes to the electrical box were friendly and competent.

6 years ago

Reply from Sunnova

Good morning Martha, thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 9th, 2020

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Teri Perris, CA

Sunnova outlined everything for me in detail. I received emails with progress and what to expect at each phase. They arrived promptly when scheduled. All the employees from sales to install were friendly and helpful. The work was performed in a neat and orderly fashion and never a mess after they were gone. I am so very happy to have used this company for this large decision, I would recommend this company for anyone considering going Solar. Thank you for a job well done.

6 years ago

Reply from Sunnova

Good afternoon Teri, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 4th, 2020

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GRAYCE MOWER Milford, CT

My system has been in a little over a year. We had outrageous electric bills during the months of June-Sept yearly. UI changed meter but did not help. My 2 sons both had Trinity install Solar and are pleased. We changed a little over a year ago and now pay our monthly amount and thats it. Very happy with it and Trinity. If you have Sun ,Make the change. You wont be sorry!

6 years ago

Reply from Sunnova

Good morning Grayce, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 3rd, 2020

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Deborah Stevenson South Amboy, NJ

All the representatives were very professional. Answered my questions, no pressure. The roofers came on time, they were polite and totally cleaned up the mess. The electrical crew came, did their thing left. Through out the process my salesman, Joe and the customer service dept kept in touch and walked me through the process. Would recommend this company to my friends and family.

6 years ago

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Hue Allen Edison, NJ

We have found all the personnel we have communicated with to be open and honest in answering questions that every step of the way. They never made commitments / promises they could not keep. We were kept well informed and the time line was always met through every step of the project. On site installers were courteous and thoroughly cleaned up each day. They did NOT leave a mess at any time. The employees are thoroughly professional.

6 years ago

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Frank Mona III Auburn, CA

Overall, it's been a great experience. My salesperson Trevor was excellent and patient with the 100 questions my wife and I had about everything from financing to equipment to placement of the panels. The installation went smoothly and the communication from Sunnova has been consistent and thorough. I'm excited to see the early returns on the energy the system is providing and can't wait to start seeing dramatically reduced energy bills from PG&E, not to mention feeling good about producing green energy and reducing my dependence on the increasingly unreliable grid.

6 years ago

Reply from Sunnova

Hello Frank Mona III , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Feb. 13th, 2020

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williamstandring Rehoboth, MA

Sunnova has a great team of professionals who take you by the hand and walk you through all of the steps needed to install and power-up your solar system. I literally did nothing because they took care of all the paperwork , appointment scheduling, and installation. They kept me informed through all of it, and now I am going to take credit for helping our ailing environment.

6 years ago

Reply from Sunnova

Hello williamstandring, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Feb. 8th, 2020

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Nanci G Oroville, CA

We met with four companies selling solar and back up systems. We were impressed with the information provided up front for us to make a decision. Solar has been installed and we are now looking to install the generator. Every thing went smoothly and we are about ready for the utility company to shut down the electricity or for some other means of us being with electric power as normally provided by the utility company. Thank you Sunnova.

6 years ago

Reply from Sunnova

Good Afternoon Nanci, Thank you for your feedback and Welcome to the Sunnova Family!. ^MP

Jan. 14th, 2020

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Joyce Waltz Bakersfield, CA

One evening there was a knock at our front door and a young man was asking if he could speak with us about solar panels. At first we didn’t really want to speak to him because we had a bad experience from another company. But we let him come in and he walked us through his program with Sunnova. We had our solar panels installed, And went online before the end of the year. I would highly recommend this company.

6 years ago

Reply from Sunnova

Hello Joyce, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 9th, 2020

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Nancy L North Providence, RI

This company is top notch! They took care of all the details and all I had to do was review the paperwork and sign. The staff was extremely helpful in submitting the proper documents to the city and energy provider for permits and design review. Steve R, our sales rep was thorough and answered all our questions. Ashley D, our account manager was always available to answer any questions and the instillation team was efficient and polite. I highly recommend Sunnova Energy.

6 years ago

Reply from Sunnova

Hello Nancy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Welcome to our Sunnova Family!^MO

Jan. 3rd, 2020

Sunnova Reviews

Summary of Reviews