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Comcast Xfinity TV

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7.0

Overall Score

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Michael Byrd Everett, WA

Too many channels that I was forced to have in my package that I didn't want or need.

5 years ago

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HighlyCritical Newton Center, MA

STILL MISERABLE to deal with, after years of fighting about their unfair, inconsistent, error-laden bills.

6 years ago

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Michael Czajka Fredericksburg, VA

Usually good service,but a bit pricey. Past problems with outages but fixed quickly

6 years ago

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Braylyn Linford Lehi, UT

Service was good but customer service sucked. Their ability to keep a payment the same for 3 months was impossible. We will never use them again.

6 years ago

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Melissa Love Salt Lake City, UT

The internet goes out multiple times a week which causes the cable to also go out. They keep "fixing" it but its never fixed

7 years ago

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B Winward Orem, UT

The customer service is great but the pricing changes without notice sometimes so pay attention

7 years ago

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Elisa Vakapuna Salt Lake City, UT

It’s okay. The prices for some packages are outrageous but they do have good service!

7 years ago

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Jen McReavy Wilhite Sandy, UT

Such a racket-they jack up their rates every month until you call to fix it! They should value their long term customers instead of ripping them off

7 years ago

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Mitch Krull Pleasant Grove, UT

Didn't work great, over lived and over priced not worth it. Just stream anymore.

7 years ago

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Kenz Buena Vista, VA

Product is good. Company is frustrating because they increase our monthly fee every year.

7 years ago

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CLARK HARVEY Draper, UT

Product is good, but cost is way to high, we like the options, sometimes the system is slow.

8 years ago

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Trina Ward

Great service! We love the ability to talk to the remote to find a show.

8 years ago

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Tim Johnson Eureka, IL

Rates just keep going up and they do nothing to try to keep you as a customer

5 years ago

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Frederic Lord Greenfield, IN

This company is the worst company, impossible to talk to someone who knows what is going on

5 years ago

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Frieda Varela Albuquerque, NM

TERRIBLE CUSTOMER SERVICE, HORRIBLE EQUIPMENT AND OVERALL BAD QUALITY OF ALL SERVICES

5 years ago Edited September 14, 2021

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Carrianne Litowitz Seattle, WA

Pos...over $700 a month in three different houses and nothing but problems...looking to change ASAP

6 years ago

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Donna Turner Granger, IN

Worst service EVER!! Horrible customer service. Can't ever reach a live person!!

6 years ago

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Laura Jakubauskas Naples, FL

worst customer service ever. I do not recommend this company. Total waste of time!

6 years ago

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Nicole Ramos Maumelle, AR

II hate this company they refuse to let you use you own modem because they are scammers.

6 years ago

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Sandy Fleming Knoxville, TN

Constantly ,daily have problems.cant use most times. Going to att.u suck with your technology!

6 years ago

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Eric Severn, MD

Customer service is horrible and will be canceling the rest of my services tomorrow.

6 years ago

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LarryMartin Glenwood Springs, CO

Comcast has terrible customer service and their channel selection sucks, worst company out there

6 years ago

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Troy Webb Salem, OR

I have been a customer for over 25 years and you guys raise my payment $40 unbelievable

6 years ago

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Saundee Spring, TX

The company just keeps getting more expensive for worse services and they only care about $$.

7 years ago

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Heidi simpson Michigan City, IN

Comcast is the worse ever terrible customer service I will never do business with them again period

7 years ago

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LISA BYRD Smyrna, DE

Comcast customer service is horrible! I will never do business with the company again.

7 years ago

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Chris G. Saint Cloud, FL

They have promised to come instal and 4 no call no shows dont waste your time all they do is lie!!!

7 years ago

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Ray miller Franklin, IN

Paid almost my whole bill got told one thing they did another always have paid my bill ridiculous

7 years ago

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Dawn Whatley Baytown, TX

They are to high for what u get. Every time there's a thunder stone no cable.

8 years ago

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tuesday graham Oakdale, CA

service in and out customre service sucks

8 years ago

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Larry

Would have rated higher, but is very expensive

8 years ago

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John Brack Tallahassee, FL

Poor service, outages constantly, over-priced, limited selection of movies (to many repeats)

8 years ago

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Betty Boop Lawton, OK

High prices. ..poor customer service. Will not work with you even if you are disable

8 years ago

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Dorene Stonich Redmond, WA

good company, good products, but a bit spendy

8 years ago

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Shelly Zollinger Kaysville, UT

Price keeps going up. hate that it can change so much

8 years ago

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PWC Galesburg, IL

Way over priced and poor customer service. Will most likely good to another company myself.

11 years ago

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Gloria mileham IL

The worst service,every month no telephone,Internet or TV. Expensive,and 2-3 days for service.

11 years ago

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lisa Midvale, UT

i have had Comcast for years back in the day it was good it has recently got bad of service

11 years ago

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Dedra Jones North Versailles, PA

Customer service is always quick and efficient and helpful

4 years ago

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Glenda Adesokan Bloomfield, CT

Worst cable company in the world...their prices to high and many hidden costs...

5 years ago

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Renae Lasday Sarasota, FL

We had Comcast for year however we changed to Verizon/Frontier because the customer service was terrible

5 years ago

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Maxwell deoliv Quincy, MA

when you start is good company in that first 2 years they give you a good deal after not to good guys

5 years ago

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Linda Pankow Port Charlotte, FL

Internet is good....customer service is ok just on hold a long time.

5 years ago

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clyde davis Indianapolis, IN

My experience with this company landed me just settling for air tv. Too costly!

5 years ago

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C Krachala Houston, TX

Overpriced and poor selection of movies. Pay movies cost way too much too.

5 years ago

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Rachelle Brewer Bedford, IN

The price is waaaay to high. My bill is a different amount each month.

5 years ago

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Ron Petty Atlanta, GA

Constant service outages and very difficult to speak with live customer service representative.

5 years ago

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Ivars Loce Whiting, NJ

Terrible outfit that charges too much money and some of their technicians are poorly trained

6 years ago

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Mike Xavier Rocklin, CA

WORST Experience EVER! NEVER AGAIN!!!!!!!!!! INFERIOR Customer Service with incompetent staff!!!!!

6 years ago

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Connor Farmington, UT

Comcast has a lot of channels, but they are pretty expensive. I don't know if I'd recommend.

6 years ago