Name: Comcast Xfinity TV
Rating: 2.3

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Betsy James

Make it easier to talk to a customer service rep. Clear English speaking by the reps is not very good. L

7 years ago

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Michael Emmel Anoka, MN

The 10$ a month fee to end your service is something I have never had with any other company I have used. Saying it’s a “year” contract. Lost a customer.

7 years ago

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Troy Veal Gainesville, GA

The bill goes up at least every other month. When you call they are very unfriendly & give you no help at all. The worst business I have ever dealt with!

7 years ago

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Michelle Marcus Hook, PA

Disgusting customer service!!! Never in my life have I ever dealt with a company who was unorganized and a bunch of liars. Please take your money elsewhere

7 years ago

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Porknr Phoenix, AZ

These people are bullies and force to renew contracts then never abide by them and continue to increase rates after contract is signed...horrible company

7 years ago

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Nancy Bluefield, VA

Very pleased with the service that Comcast provides through the programs

8 years ago

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Donald Cochrane

I like that it works, I cant stand the way it randomly switches to screen saver mode, I also cant stand the constant need for daily upgrades and way to expensive for tv

8 years ago

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Carol Patterson Waynesburg, PA

Very satisfied. Trouble is infrequent and the response is great.

8 years ago

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Anna Osborn Michie, TN

We have the X1 platform and LOVE IT! Very fast internet! We are happy!

8 years ago

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Freeman Dail Palm City, FL

Intermentent loss of sound. Stops by itself and reboota. Hard to get customer service on phone

8 years ago

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Arlin Harder Hollywood, FL

Have minimal down times and have good programming range if you want to pay for it

8 years ago

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Bev Holliday Winder, GA

Dependability, eliability, latest available products, billing

8 years ago

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Danielle Syracuse, UT

WAY too pricey... The quality and variety is nice, but the price for TV is ridiculous. Hulu and Netflix is the only way to go.

8 years ago

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Steve

Wouldn't switch a paying customer for 17 years to a new customer promotion package so we canceled. Tried to offer it when canceling and said too little too late.

8 years ago

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Mark

I gave them a 1 for service, heck they don't have any service. Call after call, hold after hold, no one home. They must be too busy sending out high bills.

9 years ago

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Michael H

Most on phone comcast agents don't have authority to much or even know much. Commitments, apologies, and promises are not really kept.x

9 years ago

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Bill C Philadelphia, PA

Viceland has got to be the worst station on cable. They took off a History channel which was awesome to put on garbage.Whoever did this needs to be fired.

10 years ago

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David Dosreis Longmeadow, MA

whats $79? i'm supposed to be paying 140 but with all the special hidden fees they have my bill is always in the $220-$240 range. whats taking fios so long to get here.

11 years ago

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Wayne Annapolis, MD

Channels still pixilating and internet goes out at will after tech here three weeks ago. To get help you are on the phone for 45 minutes at a minimum.

11 years ago

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Arne Mjolsnes Boise, ID

Worst cable Co. ever ,way over priced service sucks . I went to Dish for more channels and half the price! would go with out before i went back to Comcast!

11 years ago

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Joanna Dotson Maryville, TN

This company is very abusive. The customer service reps can't really help you or won't. They listen, then leave you on hold and hang up. Terrible company.

11 years ago

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Jeff Batcha Scranton, PA

They offer new customers deals but keep raising the price of existing customers. Had a problem with our on demand. They wanted to rewire the entire house.

11 years ago

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CHANEL Fort Lauderdale, FL

Comcast is the worst company on this planet!! The lie steal your money! Charge bogus charges! I hate them the day my contract up I will be going to a different company!

11 years ago

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K.Mitchell Philadelphia, PA

I am so disappointed in comcast! Every month its seems like my bill is getting higher! And the same shows are played over& over!!!!

11 years ago

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Bonnie Cambridge, MD

Worst company I have ever dealt with. Service prices so high who can afford to watch TV. Once BCTV get hooked up down my road I am switching. They are almost here too.

11 years ago

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james Jarema Marlton, NJ

I was a long term Comcast Xfinity customer but the continuous service outages became a fustration. Haven't had a problem since changing to FIOS.

11 years ago

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Oscar Colin Murfreesboro, TN

horrid customer service, horrible TV reception that is intermittent, and horrid internet that has recently increased in cost at the same time they reduced service.

11 years ago

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JW Hoffman, NJ

I find the company to be overpriced, even with the basic services the cost is still expensive. Customer service is nice other than that

4 years ago

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MoMo Fort Wayne, IN

The service itself is pretty reliable, but reaching an actual person is extremely difficult via phone.

5 years ago

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Theresa C. Libarios-Edison San Francisco, CA

I would have given them a higher rating but the cable is spotty, I do love the options of packages I can upgrade to.

5 years ago

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Jonwws11 Atlanta, GA

Easy to use and very helpful whenever there was any issues! Great customer service

5 years ago

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Gary Kapanowski Macomb, MI

Like Comcast Xfinity offerings. However,I do not enjoy outages and customer support. It seems that the problem is never solved quickly.

5 years ago

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Blaine York, PA

Too expensive, but really have no other choice where I live since land lord doesn't permit satellite dishes on the building.

5 years ago

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Love Hate ,

I was very happy Xfinity no problem with them. I love that they were always having a promotion.

5 years ago

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Alex Miami, FL

Most amazing company and reliable! I really appreciate how quick they get back to you.

5 years ago

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Caridad Alemán Miami, FL

Excelente service, the best internet service, great customer service and very professional

5 years ago

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OverItAll Leesburg, FL

Sadly, I dont have a lot of options where I live but this company is by far the WORST! Their bundle is good when it works. Dropped signals and lost connections a lot. Do not recommend.

5 years ago

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Gregory Brant West Memphis, AR

Way too expensive for service. No real discount actually giving. Basically I am paying the same amount I aas paying directv.

5 years ago

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Rhonda Turner Houston, TX

Good set. A buy on the expensive side for cable which is turning to be obsolete but maybe they’ll adjust.

5 years ago

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Mohsen Kamarei Roselle, IL

Good customer service and value. Great products. I have been with Xfinity for over 15 years.

5 years ago

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kim lane Baytown, TX

Been with Comcast for 4 years and not one complaint. Customer service is excellent!

5 years ago

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crystal brooks Vallejo, CA

Comcast was amazing in the beginning but once the promotion was over the price went up way to high for me.

5 years ago

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Jeff Anderson, IN

Happy with the quality little pricey for watching TV don't necessarily need all of the stations that you get

5 years ago

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Sarah Crowther Draper, UT

Comcast Xfinity is a good TV provider, my only complaint is having to verify with a lengthy code.

6 years ago

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Tariana Hendry Tacoma, WA

Lots of options. Great value for what we pay. Is like to have Disney plus as an app.

6 years ago

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Charlene Devine Englewood, FL

I haven't had any problems with Comcast Xfinity TV, but the cost coould be a little lower.

6 years ago

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Nathaniel Digsby Washington, DC

They are the best had them for 5 years and the service is great ill recommend anyone

6 years ago

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Pamela Lin Taylor Ogden, UT

I love my Comcast. I have phone, cable and internet. All our awesome. I love the voice remote.

6 years ago

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Richard Baker Las Cruces, NM

long time customer great experience are month to month pay a little more but worth it

6 years ago

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Kyla San Jose, CA

we also used xfinity and its wifi but there was always been a problem with the internet, had a lot of channels you can choose on! good for money

6 years ago Edited September 14, 2021