Comcast Xfinity TV Logo

Comcast Xfinity TV

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7.0

Overall Score

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martha santaniello Newberry, FL

Do not use this company they’re not customer friendly people and they don’t work with you when is an issue

6 years ago

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Terry Haffield Saint Paul, MN

Over priced, arrogant, terrible user interface. I could go on and on. I'm exploring cutting the cable options.

6 years ago

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Katie Severn, MD

Ridiculous to have to pay so much for cable boxes that cut off everyday and you always have to restart them

6 years ago

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Jeremy Zielinski Fort Myers, FL

Customer service is the worse ever.. How the heck this company is still in business is a bunch of bull

6 years ago

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Adriana Diaz American Fork, UT

I love the remote layout and the mic feature added!

7 years ago

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Zach Denver, CO

Terrible. Their internet, their tv, their cell service. It all begins to breakdown during "peak hours"

7 years ago

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Sudha Santa Clara, CA

I would give 0 stars. No real person on the limited, limited automated service ... most frustrating service I have had

7 years ago

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James Roxby Fruitland Park, FL

Watch a free movie and get ready for 10 mins of commercials for every 15 mins of movies. It just sucks!

7 years ago

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Mimi Leesburg, VA

Stay away at all cost, you will get nickeled, and dimed at every turn with this company. I guarantee it!

7 years ago

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Michelle Bensalem, PA

Horrible customer service. Each representative follows different regulations and they change from one to the next.

7 years ago

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Robyn French Manchester, NH

Pricing is misleading and you're forced to add services you don't want. Website is awful and customer service is worse

7 years ago

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D dawg Denver, CO

tv service it great but the WiFi honestly sucksss

8 years ago

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Maria Echevarria Melrose Park, IL

Love it but the prices are high compared to other providers

8 years ago

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Elizabeth Christoff Henderson, NV

They overcharged me and I can't get anyone to give me a satisfactory answer why or do something about it.

8 years ago

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Shane Albuquerque, NM

The reason is cuz of the up grades, having to upgrade every single week

8 years ago

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Joyce Davis Eastpointe, MI

DEPENDABLE DAILY SERVICE OF INTERNET AND CABLE CHANNELS

8 years ago

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Charlotte Ash Sandy, UT

I am not a big T.V. fan. There are too many commercials. Very expensive and a waste of time.

8 years ago Edited September 14, 2021

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Doug Newark, DE

Gold Medalist company in Bad Customer Service and Technical Incompetence. (Based on my 25 years as a customer)

8 years ago

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Dale Zollinger Kaysville, UT

I wish the rates were more consistant not always going up.

8 years ago

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frank raffaelo Wilmington, MA

Comcast is horrible .#1 you can't talk to anybody that speaks english. #2 Customer service is horrible.

11 years ago

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rh Elkton, MD

Casts are MUCH more that the "bundle" quoted. They charge for the equipment one MUST have for service...not optional!

11 years ago

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Herm Shears Frostburg, MD

we are very happy with are Comcast .

11 years ago

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Georgia Dittmar Savannah, GA

Hate Comcast Xfinity! Nothing but trouble! We are totally stuck with it! Thinking about just using digital antenna!

11 years ago

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Allison Driscoll Lake Worth, FL

Comcast gets worse all the time. It keeps going out and the prices go up and up.

11 years ago

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Dave Weaver Buchanan, MI

I give you a zero. wont even return my calls. Im trying to get my neighborhood cabled and so are some others.

11 years ago Edited September 14, 2021

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Chris Higgins Armagh, PA

Inferior service, expensive and awful customer service. Probably the worst company I've ever done business with.

11 years ago

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regina slater Green Bay, WI

they have hidden fees, the charge you for service you haven't received yet and customer service is horrible

11 years ago

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Allen League City, TX

Overpriced monopoly and they know it. Terrible customer service. Cost has risen 30% in the past year.

11 years ago

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Tom Oregon City, OR

Way over priced. I hate xfinity and cant wait for my contract or whatever it is to expire in September..I want out

11 years ago

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Dianne Peterborough, NH

Way too much money and can't get the channels you want without paying for a bunch that you don't watch!!

11 years ago

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Phil Chiachetti Mays Landing, NJ

Horrible. The price goes up monthly for no good reason. As soon as my house is sold, it's bye-bye Comcast.

11 years ago

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Mary Baceski Amherst, MA

I have Comcast and for the 1st year the price is good but after that it is VERY EXPENSIVE and the service is terrible!

11 years ago

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Shelia mcbride Brunswick, GA

I think you are too high especially for people on a fix income I just wish we had another cable company. Just too high

11 years ago

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Dean V Ogden, UT

Comcast is very poor, their prices increase for no reason and you never get a straight answer from them.....

11 years ago

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Michael Dey Rhodes Harbor Beach, MI

Their Customer Service is so bad and it take forever to correct a problem they caused I rather be run over by a car..

11 years ago

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Kevin Harrison Indianapolis, IN

Worst ever on customer service, rate hikes, and equipment. I would not have them again if they gave me ten years free.

11 years ago

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Rosie Payne Jackson, MS

I'm really not pleased with what I'm paying and the service I'm getting. I'm seriously thinking about changing.

11 years ago

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Eddie Cox Germantown, TN

Decent product..... very expensive due to bundling and channels that are never watched .Horrible service

11 years ago

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Andy Hobbs Fort Wayne, IN

The X1 tthe more i use it the better it gets

11 years ago

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Sandra Thompson Fresno, CA

hate the phone service its complicated and gets disconnected easily.

11 years ago

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ogechukwu NWABINELI Washington, DC

The customer service I got wasn’t amazing and hidden fees were coming from nowhere

5 years ago

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Aaron Cooper Houston, TX

Reliable service and easy to use functionality. Monthly subscription charges are high

5 years ago

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Lenney Klase Tazewell, TN

Decent pricing and good reliable service

5 years ago

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Jack Lambert Salt Lake City, UT

Decent product, decent value. Not the best. Customer support is sooo frustrating.

5 years ago

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Sarah Rosencrans Portland, OR

Really expensive decent entertainment crazy expensive modem if you happen to not send it back

5 years ago

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Shelly Ann Blake Palm Beach Gardens, FL

They are very prompt, great customer service

5 years ago

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William Mullin Lake Oswego, OR

VERY expensive, little flexibility -- as an example, forced to pay for unwanted sports channels

5 years ago

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Allen Loganville, GA

Really love the convenience. Customer service is great.

5 years ago

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Timothy Lesperance Fort Worth, TX

Comcast was a pain to deal with in my apartment. Constant outages and fees made it a nightmare.

5 years ago

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Danielle Morreale Fort Lauderdale, FL

We had some issues with quality of service and pricing. Check your bill every month

5 years ago