Name: Comcast Xfinity TV
Rating: 2.3

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zach stoker Salt Lake City, UT

Seriously impossible to get a hold of someone. I would never recommend Xfinity to anyone. Trash. Surprise you’re still in business.

5 years ago

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Lindsey Talbott, TN

WORST CUSTOMER SERVICE EVER. Can’t get past the stupid robot and talk to a person, they try everything they can to get your to hang up.

5 years ago

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The Man ,

Lucas was awesome! Hes with customer service!

5 years ago

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David Ladson, SC

They remove channels that I pay for for over 30 yrs and there tech can't fix.... Losing a customer for 30 yrs with multiple acct.....

5 years ago

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Lacey Broadway White House, TN

Everytime you trash my music streaming, it reminds me I have garbage pick up bright and early Friday morning... this is legit trash!

5 years ago

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Rhodora Donahue Edwards, CO

Comcast genuinely ruins my day every time I have to talk to them I am constantly hung up on and they charged my card for no reason.

5 years ago

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Victoria Hutter White Bluff, TN

Had issues on xfinity end with A70 phones, was only with company for a few months. They would not take responsibility. Highly disappointed!

6 years ago

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James Harris ,

The worse automated system in the world. Can not get a person on phone. My system has been crashing for 3 days. I gate this corporation now.

6 years ago

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JC SOMA Lakeland, FL

Go with another Company they lie and will not make it right their mistakes. They will give appointments that will not honor

6 years ago

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John Migliorini Pittsburgh, PA

Nothing but trouble with internet every day!!! Always has trouble connecting. Do yourself a favor and save your money and stay away from comcast!!!

6 years ago

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ori Sterling Heights, MI

The worst company ever .They never help their customers regarding the questions they just love to charge over and over .

6 years ago

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Jhercobi

Worse service ever cable and internet have been out for two days now and nobody isn't answering a phone I'm going back to DirecTV.

7 years ago

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Rashon Lane Newark, NJ

For personal reasons I had to move and Comcast didn’t cover the area I was moving to and I was charged for a early termination fee just because

7 years ago

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GEORGI Clearwater, FL

Worst company ever They always going to trick you with the bills over charge you customer service is worst and the internet is bad....

7 years ago

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Samir Hammami

Very, very low graded computer systems. Website is inadequate. Phone support struggle with system issues. A BIG MESS!

7 years ago

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Jackson mcelveen Beaufort, SC

Worst service I have ever had they took my deposit took 4 months to come out and tell me they couldn’t do it and never gave me my money back!

7 years ago

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Ryan Delray Beach, FL

Xfinity is so bad. Imagine paying for the best service, and having the slowest internet and random internet/cable break downs. Terrible.

7 years ago

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JTM Birmingham, MI

Stated internet speed - 60 MPS - actual speed 0.28 to 2.98 MPS Been working for months to resolve they get nothing done.

7 years ago

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Heather South Fork, PA

Horrible. Spent over an hour twice to change my services & they STILL messed it up, disconnected my cable early & refused to fix it

7 years ago

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David Dukes Philadelphia, PA

We just had xfinity installed 3 days ago with 2 tvs and i have to keep unplugging everything and turning it off and on. This service is terrible

7 years ago

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John depina Brockton, MA

Comcast is the worst company to deal with they rip u off for nothing every one should go to diwh and run comcast out of business

7 years ago

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Terrence Johnson North Charleston, SC

The service good. Only complaint is the unexplained charges that I receive time to time.

7 years ago

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Mostafa ahmed New Port Richey, FL

The worst company ever. Zero Comunication And they can’t hold their promise. Take your business elsewhere and don’t waste your money and time

7 years ago

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candy garey Manitowoc, WI

Prices so high they are unaffordable. Customer service has their nose in the air. They think they are wonderful that nothing can compare.

7 years ago

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Breanna Jacobs Port Saint Lucie, FL

Scott was very helpful, professional, and polite.

7 years ago

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Ray Warren, MI

Worst customer service ever. Never solved my problems. Speacially when you don’t have many cabling companies provider in you area.

7 years ago

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Denise Rotonda West, FL

Worst customer service I ever received. Representatives are rude, interrupt, don't disclose all information, give customers a run around, etc.

8 years ago

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dale hurst Brandon, FL

set 4 appointments to hook up my services no show and has no communication with customers or inside there own company grade f

8 years ago

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Thomas vanDrimmelen Ogden, UT

good responce time on problems good to talk to.

8 years ago

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Joyce White

Always ready to help you with any problem you may have.

8 years ago

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Deborah Boulder, CO

Great satellite TV and customer service.

8 years ago

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Claire Dobie Martinez, CA

Poor customer service, time-consuming and illogical prompts, slow speed even though I pay extra for high speed

8 years ago

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Michael Berg San Francisco, CA

Good service but way over priced and tend to raise it about $3 every couple months ( scam)

8 years ago

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Karen Robinson Hartwell, GA

The system goes out alot... sometimes for all day, but we don't get credit for the down time.

8 years ago

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Helen Hoch

Occasional outages unlike DirecTV which never when out when I had it.

8 years ago

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Paul And Melissa Frenchwood Magna, UT

Because they go above and beyond for customer service

8 years ago

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Kurt David Steinbach Memphis, TN

outages, refusal to help, poor customer service. Increasing prices with decreasing quality and decreasing service quality.

8 years ago

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Dee Peachtree City, GA

Great customer service. Very seldom have issues.

8 years ago

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Ernest Hawes Albuquerque, NM

excellent overall and the price can't be beat

8 years ago

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Cambraia Miami, FL

it is a good and reliable provider that I can access in different places

8 years ago

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Brandon Saint Paul, MN

I pay way too much money for just the basic channels. The reception is great, no complaints there. The cost is just a bit ridiculous.

8 years ago

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Chris Robertson

the absolutely worst company in the world for customer service. Employees are poorly trained and the automated system is a joke. Yuk yuk yuk!!!!!

9 years ago

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Lisa Pines Evanston, IL

I do not know about the service, because I have not been successful in getting them to actually install the service.

11 years ago

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David Suddreth Hanover, PA

Terrible service. Call about a problem and they tell you the tech will be out in 5 days. In 5 days I will be with another provider

11 years ago

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Karen LG Los Angeles, CA

The internet connection is horrible in my home and I have their top package. The customer service is also not great.

11 years ago

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Myra Gonzalez Ypsilanti, MI

I love my Xfinity...but Dam,you guys are getting way expensive !!

11 years ago Edited September 14, 2021

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Juan Torres Herndon, VA

it very high price and they do it every years they raise there prices when do they sale price to $29.99 to $79.99 never

11 years ago

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Dave Rosedale, MD

It has some good things, but the Channel Guide SUCKS. Can't read it, the writing is so small

11 years ago

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Steve Batchelor Niles, MI

like it

11 years ago

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Gerrenn Jennings Aurora, CO

The only reason why they are that big is because most new homes come pre wired for comcast. Picture quality is not great and sound is worse.

11 years ago