Name: Comcast Xfinity TV
Rating: 2.3

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moose72 Muncy, PA

Good cable and internet plus phone but the pricing is a bit to high and calling and trying to talk to customer service with there system is terrible they want you to do everything thru texting and the web site no human help

5 years ago

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Traci Cannon Windermere, FL

The service is great, the number of selections for channels is wonderful. Don’t like how they have levels even for basic cable, it is the class system which in itself discriminatory

5 years ago

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Mike Cape Coral, FL

I have been generally pleased with my Comcast service. TV rarely and I mean rarely goes out, internet is lightning fast and alarm system runs like a clock.

5 years ago

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Meylin tobon Portland, OR

I’ve always had the best experience with this tv provider. There’s nothing one phone call to customer service can’t fix.

5 years ago

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sonia ann Brewton, AL

I love Comcast. We have amazing tv service tons of channels and I also have internet with them and it’s so fast and always online.

5 years ago

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Colorado Brighton, CO

The cost is way to high. Customer service is a computer talking to you. If I could have a Dish I would but this crap hole company is all that I can get. The cell service SUCKS. Only place where you drop a call inside there store.

5 years ago

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Jennifer Labbee Clovis, CA

Great Experience. Very helpful when having to install internet to my New home. Very Clear with step by step instructions. Thank you Very Much.

5 years ago

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crg323 Fort Lauderdale, FL

I find Comcast Xfinity TV to be reliable and you can always find an agent to help with service issues. The one problem I have is the ever increasing cost of the service.

5 years ago

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Caroline HARARY Citrus Heights, CA

Very nice people that helps me when I have questions or problem. They aim to please and customer service is outstanding.

5 years ago

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Yeun Childers Evanston, IL

I enjoyed the selections and variety of programs. I dislike having to renew my contract every 1-2 years. I dislike having to contact the company after outages in order to receive a credit.

5 years ago

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Fabian Salas Santa Barbara, CA

Comcast internet was very bad, I switched to a better account and to my surprise its still very bad. I am trying to get this resolved but they still are not able to fix it, I would not recommend to anyone .

5 years ago

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Nikki Vann Webster, FL

LOVE Comcast. They have a plethora of channels and the on demand is great. I can customize all of my stuff rather it be for myself or my kids

5 years ago

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Melanie J Presley Seattle, WA

Continued price changes. I owed for 1 and a partial month 145$ I needed a few extra days to pay in full and they sent it to collections in June during the spike in COVID-19 I had lost my part time job but was a few days away from getting my stimulus, they wouldnt wait. Not even 60 days late for the partial and not late for the monthly charge. Pathetic.

5 years ago

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Christen Edwards ,

I signed up for a plan mainly because it came with Starz. Halfway into my subscription Stars was removed and charged separately. I wasn’t given a option to adjust my service. Also I’ve lost other channels with no adjustments to the monthly price. I felt that I was continuing to pay more money for less services.

5 years ago

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Rachel Zuckman Houston, TX

Generally it has been working as appropriately. It is a little more on the expensive side and they randomly increase prices and assume you wont notice.

5 years ago

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Matthew Shepherd Tampa, FL

There service is great but there customer service is aweful. Half the time you cant understand the agent on the phone when you do finally get someone on the phone. They tell you lies to satisfy you or they will hang up on you.

5 years ago

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Stephen Johnson Tucson, AZ

I like their internet service. The WiFi is great. Fast and reliable. I'm not a fan of thei tv service. The cost is high and the channels I really want are all on different tiers.

6 years ago

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Lexii H Hammond, IN

We had TV set up and the guy was rude and took FORVER to do the set up. He was here at least 5 hours. I was told it shouldn’t of taken that long and he made a big deal about moving the hook up in the same room. We had to call to have someone else come out.

6 years ago

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Jenny Martinez Miami, FL

I have Xfinity now and I enjoy it. The package I have includes the most channels and networks. I always find something to watch.

6 years ago

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Ladyjojo

I've had Comcast Xfinity for the past 9 years and they are a great company, they have great offers on the services they provide.

6 years ago Edited September 14, 2021

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Vianca Potts Hialeah, FL

I’ve never had any issues with their company. They are always great when I call in to ask any questions. I’ll continue using them once I move.

6 years ago

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Caleb Warren Norcross, GA

Set top box is usually old and outdated, meaning it messes up more than often, and doesn’t work as quickly as you would expect for the price you pay. Returning equipment is a hassle because you have to go to a Comcast location to return it unlike others who you ship it back to. Customer service is the absolute worst I have ever had to deal with, not just with TV or internet, I mean ANY customer service.

6 years ago Edited September 14, 2021

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Miguel Sanchez Fresno, CA

Great TV experience. I dont really watch TV but when I do I enjoy watching and being able to adjust say was I want to watch

6 years ago

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leticia Thomas Fredericksburg, VA

I really loved having their TV service. There were of plenty of channel options. We were disappointed when we moved to an area that didn’t have Comcast

6 years ago

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Jennifer Donnelly Tallahassee, FL

I love xfinity because they have so many movies and I also don't feel like I'm being scammed out of money like the other companies.

6 years ago

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GrandpaRod Lehi, UT

Our system stinks and we have had it serviced many times. I even get charged for their repair on their system, so I don't call much anymore. Our system goes on and off and clicks off frequently during a movie streaming. My computer loses connection often. I wish they would listen.

6 years ago

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Mason Henrie Pleasant Grove, UT

I have Xfinity, and it is the best TV service on the market hands down. I love the free movies section and how netflix is on the TV

6 years ago

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Nathan D. Warrendale, PA

Comcast seems to have a monopoly in most areas so it's hard to compare to other cable offerings but they offer affordable packages for cable TV, internet and satellite TV. The Customer Support is hard to reach when needed.

6 years ago

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Harley Sebastian, FL

I love it so much! Good quality movie watching! Also the tv never buffers and rarely shuts off when it’s raining unless it’s a really really bad thunderstorm.

6 years ago

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Alex Shirley Pleasant Grove, UT

Comcast Xfinity is a decent cable company. I love the remote and layout of the guide and on demand, it has nice access to t.v shows. But, we have had multiple problems with our wifi and xfinity box connecter.

7 years ago

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Greg Salt Lake City, UT

My family has used this service for years and for the most part is has all the channels we need. Some sporting events were not covered in the channels available

7 years ago

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Tony Gibson American Fork, UT

Comcast was too glitchy for us. While we were using it, we had too many outages and it was also just too expensive. We finally switched to Directv and then cut the cord altogether.

7 years ago

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Sydney Boren American Fork, UT

Xfinity is an amazing streaming service. It has On Demand which is very helpful and makes watching the shows I want very easy.

7 years ago

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Vanessa Moffatt Lakewood, WA

High speed internet and hundreds of channels to choose from. Can use the xfinity account in different areas. It’s also part of our phone plans.

7 years ago

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Don Boren American Fork, UT

I like the speed of the internet and the TV downloads. Their remote is not as easy to use with the buttons ,but the voice control is very good

7 years ago

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Kristine Orem, UT

I struggle with Comcast Xfinity, they don’t seem to stay up and running for very long and they charge an arm and a leg. But I’ve been a customer for as long as I could remember.

7 years ago

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Barry Henline Logan, UT

The quality and options have been great. The TV / Internet package is fairly priced and the speed and dependability are great.

7 years ago

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Whitney Stanko Smithfield, UT

Great TV provider. Love the on demand and being able to watch movies. Also have super great stations. The coverage and picture is always super great.

7 years ago

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Holly Schafer Forest Grove, OR

The service with Xfinity is okay. They get you registered with them and then jack up the prices. They don’t have any deals that the customers that stay with them can take advantage of which is why my family left their service.

7 years ago

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S Logan, UT

Way overpriced. Monopolized my home area. Ridiculous how they exploit their customers by raising the price several month in a row without notification. Totally unnecessary. Service is spotty. Customer service is always courteous.

7 years ago

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Ethan Seegmiller Meridian, ID

Connections have been fairly decent overall, but xfinity really misses out in customer service. Our bills have been raised multiple times despite no change in plan and it’s a struggle to fix it every time.

7 years ago

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McKenna Fox Baltimore, MD

It's alright. Costumer service is frustrating sometimes, trying to get me to buy crap I don't want. The product has been fine though. The signal is pretty sucky in my apartment but for the most part no isseus

7 years ago

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Rose Perez Orem, UT

Internet is great speed but when we had cable is was way overpriced. With many streaming plans available now, they need to be more competitive. Prices are always increasing and lots of hidden fees

7 years ago

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Myah Smith American Fork, UT

X-finity has been awesome. The people that work there help me with all my questions and are very patient with me. Their service is amazing.

7 years ago

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Noriko Johnson Pleasant Grove, UT

Very helpful customer service. I did have trouble with the equipment, I had to return 2 boxes before I got one to work. I would have given up accept for the good service

7 years ago

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afton lambson South Jordan, UT

Amazing service and internet. Always fast and reliable. TV service should be lower to encourage cord cutters to come back to cable. We've been happy customers for 10 years.

7 years ago

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Lucas Lehi, UT

Xfinity does a great job but they’re expensive. I wish they had iOS AppleTV app. The streaming on my devices works well but I’d rather stream it to my TV

7 years ago

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Jessica Lehi, UT

Great internet and TV service but the pricing is ridiculous and always going up. I have to go to the store location and re-evaluate my contract yearly to get a semi decent price.

7 years ago

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Valarie Heaps Lehi, UT

not overly impressed with Comcast xfinity. They were fine however the service was slow and not great I our area. Hopefully in the future they will get better service in our area.

7 years ago

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Erin American Fork, UT

comcast provided an amazing tv expiriance. there are so many channels and each was updated nicely and the service never let down

7 years ago