Name: GoBank
Rating: 1.3

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James Largo, FL

My account is been blocked since August. I hired a lawyer to get my money from these scam artists. Stay away from them .........

7 years ago

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derrick Houston, TX

they stole 1100 dollars from me then gave me some stupid excuse saying it was my providers fault when in all it was them.

8 years ago

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Jennifer Mott Plant City, FL

not happy with them at all. Customer rep reads script and no help whatsoever. Definitely not dealing with them any longer

8 years ago

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Kevin Moultry Birmingham, AL

GOBANK stolen 1500 dollars of SSI money from me and closed my account and refuse to return my money. I beef a lawyer and legal help

8 years ago

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Susanne CA

They keep rejecting every deposit..i adhere to their policies yet they feel a need to screw with any deposits made to my account

9 years ago

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CD Dayton, OH

They closed my account claimed fraudulent activity, showed proof it wasn't, kept my money. Month later still fighting for my refund.

9 years ago

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thomas moore FL

can not activate card, can not contact a represenative for help. losing hundreds because of this. this company is fraud and not being shut down

9 years ago

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Kathy Frasure Orlando, FL

This company is the worst I've ever seen and somebody needs to report them and close this business cause all they do is scam people

10 years ago

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Anton San Francisco, CA

GoBank is a fraud bank. If you get compromised, good luck to you. You will be left on Mars all by yourself.

6 years ago

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Evelyn Mayeux Las Vegas, NV

These Go Bank customer service representative and management people are unprofessional and very rude!

8 years ago

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Mia North Hollywood, CA

Bank rejects my tax refund check. And claims it’s “so easy to get your tax refund” FREAKING LIARS.

8 years ago

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Christine nejedly

Closed my account for NO reason and VERY hard to talk to a actual human over the phone. Horrible customer service!!!!!

9 years ago

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Yazid Amkas Fort Washington, MD

Gobank is a thief. they have been holding my money for over 1 month. dont use this crappy bank EVER!

9 years ago

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cody Travis Plant City, FL

They cancelled my account saying it was cause of a suspicious check i deposited but the check was from my grandma.

10 years ago

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Michelle Mosley Douglasville, GA

Zero star if I could. Account closed randomly for no reason. Waiting 30 days for funds. Smh

4 years ago

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Diana Lakeland, FL

I never opened this account but I can’t get anyone on the phone to assist me. I need help

5 years ago

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Bryan Justin, TX

Website cannot be reached for several weeks now. Something is wrong with GoBank!!!!

6 years ago

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anya a Katy, TX

I cannot access any of my money phone lines are down,mobile app and website are down wth.

6 years ago

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Richard Yant

I had some transactions I clearly did not MA from another state. Bye bye hard earned money

7 years ago

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Hms Los Angeles, CA

GoBank denied my claim for an unauthorized charge after 2 months of “investigating”

7 years ago

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Joe Aurora, CO

Worst bank ever. My debit card was debited at a gas station while the transaction was declined.

7 years ago

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John Glendale, CA

This bank is being used by malicious actors attempting to divert direct deposit payroll funds.

7 years ago

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Sam Alammari South Hill, VA

Bunch of scammers they shouldn't be allowed to legally steal and rob their customers.

8 years ago

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Elaine Kosty League City, TX

I have been a victim of identity theft and can not reach a live person to talk to....

9 years ago

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Anita Murray Spartanburg, SC

Took away the send money option that's the only reason i had this card was to send money my kids

9 years ago

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hsienming syu San Gabriel, CA

STAY AWAY THEY WILL HOLD YOUR ACCOUNT RANSOM DON'T BE RIPPED WITH 8.75 CHARGE FOR NON-USAGE

9 years ago

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Phillip Lahman Georgetown, TX

They will NOT answer the phone!. Nothing but voice response. No way to get a "REPRESENTATIVE".

9 years ago

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Kimberly Gaddist Charlotte, NC

This is bad in i need my money and its not even letting me get on

6 years ago

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Mary Tyngsboro, MA

absolutely no screening... no scruples.... scary ease for scammers

7 years ago

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Willie Beavers Waco, TX

Worst customer service ever Bluebird by American Express is far superior

8 years ago

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Devyn Tacoma, WA

Careful they share your account balance with everyone. It shows up on receipts.

8 years ago

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Cheryl Powell

$ taken w/o auth. Process to investigate very long.

9 years ago

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R. Mackie Orlando, FL

The worst bank ever. I got an UBER gobank account to save me 50 cent when I transfer money. I have to say that wish I didn't do it and I am going to try to get rid of this card and go back to my normal banking system. DO NOT USES THIS BANK! The security question is broken. It kept saying that I am giving the wrong answer. They cannot reset it. The customer service will put you on hold for over two mins and then come back and not be able to help you. They keep saying that I need to buy an I phone for my app to work. They say Andorid doesn't work well. Garbage App and a Garbage bank. STAY AWAY!

8 years ago

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Patricia Raymond

Still haven't received refund check it's been over a month

10 years ago

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Ariel

Cannot activate after loading money on the card

10 years ago