Name: MobileHelp
Rating: 4.6

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Verified Customer

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Kevin Glover Ponte Vedra Beach, FL

My mother is 91, and sometimes nobody's there for her, so we decided to get this service for her. It was easy to set up the whole thing, and their representatives have been excellent!

9 years ago

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Verified Customer

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JE Washington, DC

I'm very satisfied with everything! I decided to go with the Duo system, and it wasn't difficult to set up. Plus, any questions I had were quickly answered by their phone support.

9 years ago

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Verified Customer

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Linda Whitmire Corpus Christi, TX

Everybody has been very nice! We purchased the service for a 90-year-old family member; I wanted to keep track of her in case she fell or something. Although we haven't had to use it, the service itself has been very good. She wears it all the time, and it just gives me a peace of mind, knowing I can get a call if something happened to her.

9 years ago

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Verified Customer

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Cathy Lauder Camas, WA

We felt this was appropriate because I'm very unsteady, and was prone to having falls. Setting up the equipment was pretty straightforward, and their representatives were great as well. I was really with Mobile Help.

9 years ago

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Verified Customer

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Sandra Hassell Baldwyn, MS

I'm fine with system. Of course, I haven't had to use it, but it was very easy to set up. My children were satisfied that I purchased it. I think they feel a bit relieved that I have it.

9 years ago

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Verified Customer

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Francis Zelesky Winter Park, FL

I wanted to have something just in case. My loved one passed away, and I'm alone, so my kids got after me to get something to help in that regard. I found the Duo on the internet. I'd say it has been a fine experience overall, working with their good salespeople and using the device and the service.

9 years ago

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Verified Customer

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Elaine Pinkston Lyons, KS

My family wanted me to purchase this service because I travel a lot, but it's way too sensitive. Besides that, their representatives were very helpful on setting up everything, and I'm very satisfied with the equipment. I just like the idea that it has a GPS.

9 years ago

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Verified Customer

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Reba Shobe Maugansville, MD

I have a bracelet that can sense if I fall, but I haven't used it yet. I spoke to a young man, and he couldn't have been any nicer. I called to tell them I had lost my bracelet, but I found it afterwards. They cancelled the new order, but he couldn't have been any nicer. He was very helpful.

9 years ago

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Verified Customer

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LS Bloomington, IL

Their sales team is very good. My wife had fallen before she died, so I decided to get a service for me, in case I fell and couldn't get up. Overall, everything has worked fine, so I'm very satisfied with it.

9 years ago

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Verified Customer

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CS Phoenix, AZ

It's very easy to setup the equipment, and the sales team was nice. I don't know exactly what system I purchased, but it's a small device that sits by me at night, and so far, it's been a very positive experience.

9 years ago

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Verified Customer

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MC Boca Raton, FL

My daughter kept bugging me to get this service, so I decided to purchase Mobile Help. Their sales team was excellent, and the service has been alright. I had help with the installation process; I just wanted to make sure I got everything right. '

9 years ago

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Verified Customer

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Connie Kantor Lexington, SC

So far, the service has been great! They always call and check on me, just to see how things are going. Thank goodness, I haven't had to use it, but I still have it in case I do. Plus, the equipment is excellent. I would recommend it to anyone!

9 years ago

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Verified Customer

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Monika Wilson Columbia, SC

It was very easy for me to set up and use the equipment. I haven't used it yet, but the service staff works fine. They're very prompt; I'm satisfied with what has happened with them so far.

9 years ago

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Verified Customer

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Thelma Chapman Lawrence, KS

I'm 82 years old and I thought it was time that I needed a service like this. I had no problem when it came to installing and using the system. I haven't had an opportunity were I need to use it, so I'm assuming if I do need it, it would work correctly.

9 years ago

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Verified Customer

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Anonymous Saratoga Springs, NY

The system was easy to install and use, however, it seems a little ultra-sensitive. I can't wear it when I'm sleeping because I'm afraid of setting it off. Besides that, it's worked great!

9 years ago

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Verified Customer

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VW Lowell, AR

I don't remember the name of the system, but I purchased the one that includes everything. Their representatives were very good, and it was very easy to use and set up the equipment.

9 years ago

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Verified Customer

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Barbara Bailey Renton, WA

Setting up the system and using it was easy. I had already fallen, and it took me quite some time to reach a phone, so I thought this would be the smartest thing to get. The service has been okay, but I just wish the Away from Home device was easier to carry.

9 years ago

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Verified Customer

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Cecilia Allen Manchester, TN

My sister purchased Mobile Help for me because she was afraid I would fall. I really don't know much of the devices, but I know I can take them with me, wherever I go. So far, it's worked without a problem.

9 years ago

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Verified Customer

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Anonymous Belchertown, MA

I didn't speak to the Sales Team because my children got this for me as a gift, but the devices have been fine. They purchased the Duo System, and it's easy to use and set up.

9 years ago

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Verified Customer

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Cindy Kirschbaum Fort Worth, TX

I actually love it! The Sales Team was top notch, and I found the installation process to be very easy and well explained. The inside of the box had the instructions; I just plugged it in and it worked.

9 years ago

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Verified Customer

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Walt Dearmitt Columbus, IN

There Sales Team is wonderful; no high pressure! Plus, the service has been great, it was very easy to use the Solo system. I've been very satisfied with the company and the service.

9 years ago

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Verified Customer

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BB Minneapolis, MN

So far, the service has been very good. It took a little while to set up and figure it all out, but we got it up and running. I'm not really sure if I had much interaction with them because I ordered it online, but in my opinion, they're the best.

9 years ago

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Verified Customer

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Elba Ortega Kissimmee, FL

The Sales Team was really good. Also, the service itself was great. My mother was getting sick a lot, so we decided to get her the Duo system. So far, the devices have been excellent. It was really easy to set up.

9 years ago

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Verified Customer

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Delores Schmitt Colby, WI

Mobile Help was simple and easy to set up, and it was fine working with their salespeople. I looked for them on the internet because we're getting old. I just got a little Duo that I can take along with me when I go someplace, but I haven't had an occasion to use it.

9 years ago

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Verified Customer

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Jim Davies Whitewright, TX

My father saw a TV commercial for Mobile Help, and decided to get it based on his age. We got the classic model. Although working with the sales team and our overall experience with the equipment have been satisfactory, He has found the device to be a little frustrating and overly sensitive.

9 years ago

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Verified Customer

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Dwight Hansen Collinsville, TX

Looking for the system was very easy. I just went online and ordered what I wanted. We haven't had it for long, but I've been happy with it. Besides, using and setting up the equipment was just fine.

9 years ago

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Verified Customer

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Michael Thomas Evanston, IL

The service is very good. I accidentally pressed the button already, and they called me back in a fair amount of time. Although somebody else set the account for me, it was very easy to set up.

9 years ago

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Verified Customer

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Patricia Jones Birmingham, AL

I liked their representatives, they were nice. My husband works most of the time, and considering I have a tendency of falling, I thought this would be the best option for me. Regardless, the service has been good.

9 years ago

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Verified Customer

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DB Grafton, WI

Although their representatives were excellent, however, I think it's very disappointing that they sent a service contract in a business envelope. Plus, they sent us the service contract for the wrong person. That made me think they had sent my dad's information to the wrong person, just as we had received somebody else's information.

9 years ago

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Verified Customer

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Roberta Smith Chula Vista, CA

So far, the service has been good. What really made me purchase Mobile Help was that they had the GPS monitor. It's actually very user friendly, and easy to use. It's been an excellent service.

9 years ago

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Verified Customer

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Jerome Holzberg Englishtown, NJ

I live alone, so I thought this would be a good system to have. So far, it's been wonderful. The representatives were very knowledgeable, and it was easy to install. I haven't had to use it, but I'm glad it's there.

9 years ago

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Verified Customer

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Connie & Betty Babcock Cuero, TX

I live with my mother and we both have fallen, so we thought MobileHelp would be the best option for us both. She doesn't know much about computers, but she called the representatives when there was an issue and they worked right to it. The young man walked her through it, and everything's working just fine. We're both happy with the service!

9 years ago

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Verified Customer

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Patricia Shulko Bradenton, FL

Although the service is very good, and the devices let me be around my house without a problem, I think I'll have to cancel it soon. I have a cellphone, which to me is just as quick as this. I just can't afford this service right now.

9 years ago

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Verified Customer

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Robert Aversa Melbourne, FL

Thankfully, I haven't used it really, but I feel much more comfortable having that protection because I live alone. Besides, it's very easy to use. Their service was pretty straight forward as well. The man I spoke tow as very persuasive.

9 years ago

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Verified Customer

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Alvin Tate Olive Branch, MS

As a disabled person, this type of service is what I needed. I like that they delivered the equipment very quickly, and it was easy to install. The Sales Team was also very knowledgeable and professional.

9 years ago

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Verified Customer

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Joyce Cantrell Aurora, CO

Their representatives were very nice, very good. The equipment itself was very simple to open and set up. The only problem I have is that the pendant is extremely sensitive. They're constantly on the phone, wanting to know if I'm alright.

9 years ago

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Verified Customer

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Betty Williams Wilmington, NC

The service has been just fine. Their representatives were very good as well, and the equipment was not hard to install. Personally, I think it's good to have MobileHelp if you have medical problems.

9 years ago

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Verified Customer

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Karyl White Nickerson, KS

They've been very easy to work with! I grew up in a customer service oriented family business, and you don't find customer service much anymore. They have lot of customer service, so I was pleased with that. Plus, it was easy to use the equipment.

9 years ago

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Verified Customer

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Marian Bardwell Brandon, MS

My husband passed away, so I decided to find a mobile system that would allow me to get help in case something happened. So far, I haven't had any problems with them. I tested it and it seems to work fast. My experience with them has been very positive.

9 years ago

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Verified Customer

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Michael Reams Reno, NV

This is a very good thing; I feel comfortable with it. I had some concerns with my health, so I decided MobileHelp was the best option out there. The service itself is fine, even though I haven't had to use it yet. Their Sales representatives were also good, and it wasn't had to set up the equipment.

9 years ago

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Verified Customer

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Gladys Wende Richardson, TX

The Salesman I spoke to was very nice. I haven't had to use it, but so far, it's worked fine. I do have to say that the delivery was a little overwhelming. They delivered it until 10 o'clock at night.

9 years ago

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Verified Customer

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Pam Ginsburg Las Vegas, NV

They've offered a very good service so far. The people I spoke to were great and I haven't had a problem so far. A family member set up the equipment for me, and they didn't mention any issues.

9 years ago

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Verified Customer

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Janet Gablin Buffalo, NY

MobileHelp's price is what made me go for them. To this day, the service has been excellent. The equipment is good and I didn't have a problem with it. So far, my experience with them has been very positive.

9 years ago

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Verified Customer

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Toni Carter Marble Falls, TX

The Sales Team was wonderful. I really liked them. Setting up the equipment was also a simple process. MobileHelp provided the directions on how to do all this thing. I'm very satisfied with the service.

9 years ago

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Verified Customer

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Elizabeth and Robert Cypher Brewster, NY

I've only had it for a couple of weeks, but the set up was great! I like it because it does not depend on a landline. Plus, it was very easy to deal with the Sales Team. I'm definitely satisfied with MobileHelp.

9 years ago

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Verified Customer

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Pat Smith Arlington, NE

We're pretty satisfied with the service. It wasn't hard to set up the equipment, and the representatives were very good. It just seems that the fall detection is very touchy. Besides that, I'd say it's been a positive experience.

9 years ago

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Verified Customer

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Joan Schansberg Minneapolis, MN

Although I don't wear it very often, the service itself has been good. Their representatives were excellent too. Plus, the equipment is very user friendly. They're an excellent company and I appreciate their help

9 years ago

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Verified Customer

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Felicia & Arthur Bucholtz St. Louis, MO

The service is very good. It was easy to set up the equipment, however, the bracelet set they gave you are not made very well. We've had problems with them coming apart, and I've had to jerry-rigged them to put them back together. The construction of the bracelet is poor.

9 years ago

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Verified Customer

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Terry Glover Cuero, TX

My mother needed MobileHelp, so we decided to get it for her. Their Sales Team was excellent and I can definitely say I'm satisfied with the service. Everybody needs to get one.

9 years ago

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Verified Customer

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Robert Harlan Dillsburg, PA

Their Sales Team was very helpful when I asked them questions. I haven't really used it yet, but I'm satisfied with the service. I already tested it a couple of times and it's worked great. Besides, I installed it myself; didn't need help to do it.

9 years ago