Name: MobileHelp
Rating: 4.6

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Verified Customer

star star star star star

Sue B Mcquary Woodland, MS

They've been very kind to me in helping me get set up with my device.

8 years ago

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Verified Customer

star star star star star

Robert Berry Fresno, CA

Anywhere I go I take a little unit with me and it gives me peace of mind.

8 years ago

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Verified Customer

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James Park Evans, GA

Their customer service was very helpful in accommodating us.

8 years ago

Reply from MobileHelp

Thank you for your kind review! We take pride in our 5-star customer service experience & are thrilled to know you have experienced this!

Kind Regards,

MobileHelp

Jun. 22nd, 2018

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Verified Customer

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Joyce Keller Hickory, NC

They have answered any questions quickly with the info in question

8 years ago

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Verified Customer

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Lovedee Laiche

Competent, courteous,knowledgeable, respectful, calming, patience.

8 years ago

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Pat

Ease of use. Support from ordering, through setup, and during use.

8 years ago

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Verified Customer

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Faye Brown

I wear this all the time, I can only wear it in the house. Customer Service is always available to help.

8 years ago

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Verified Customer

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Joanne Flowers

They are very friendly and very knowledgeable. I like all of the features.

8 years ago

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Verified Customer

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Mildred Jessup

It's a neat little system. I really like and appreciate the necklace.

8 years ago

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Verified Customer

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Betty Powell Artesia, NM

I feel like it has given my mom some more independence while still having someone available to help her at all times.

8 years ago

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Verified Customer

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Karlene & Duane Service Port Charlotte, FL

My wife did the research and made the decision to get it. I wear it all the time but it has gone off twice by accident when nothing happened.

8 years ago

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Verified Customer

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Beverly Smith

I get responses immediate wherever I am. It let's me have my freedom.

8 years ago

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Verified Customer

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Marc

Easy to use and set up, reliable and the call center is local.

8 years ago

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Miss Gail

They need to correct the pendent to work no matter where.Bad pendents 2 of them for me.

8 years ago

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Verified Customer

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Gary

It is easy to get in touch with customer service and they are very helpful.

8 years ago

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Verified Customer

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Joanna Greer Cave Junction, OR

I got it because I can't really walk and I don't get any warning when I'm about to fall. It is expensive though.

8 years ago

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Verified Customer

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Barbara Babb

quick reliable service, very easy activation, love the GPS MONITOR

8 years ago

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Epps

Nice customer service, very helpful. Haven't had any problems

8 years ago

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Verified Customer

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MRS Z

FIVE STAR HAD A FALL ABOUT A WEEK A GO AND YOUR RESPONSE WAS HANDLE EXCELENT

8 years ago

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Verified Customer

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Monty Monroe

They respond quickly when we accidentally activate our unit. hi

8 years ago

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Verified Customer

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Phyllis Knudsen.

Ease of wearing the equipment, confidence it will work in a fall.

8 years ago

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Verified Customer

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Mary Shadwick

the system works when it is needed and affords a great sense of security

8 years ago

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Jennifer crane

they are quick to to respond and help you when you are in need

8 years ago

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Verified Customer

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LAG

Easy to install and when I've had questions the people are very helpful.

8 years ago

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Verified Customer

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Janet P

Excellent service, professional, helpful, respectful, caring

8 years ago

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Verified Customer

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Linda Sumlin Indianapolis, IN

I picked them because they were cheaper than life alert. The button is also comfortable to wear.

8 years ago

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Verified Customer

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Linda Gonzalez Clermont, FL

I've only used it once. They were very efficient and nice when they responded.

8 years ago

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Verified Customer

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Mary Vipham Hanford, CA

My kids recommended I get it so I ordered. It is too expensive for people who are on a fixed income.

8 years ago

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Verified Customer

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Mary Glover Toney, AL

They were very courteous and helpful, and the system accommodates me.

8 years ago

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Verified Customer

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Carol Zimmerman Ocean City, MD

I used it once, and they came right away. Everything we have works fine.

8 years ago

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Verified Customer

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Elle

Friendly and dependable. Always helpful to answer all questions.

8 years ago

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Verified Customer

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e. mccall District Heights, MD

have not had to use but delivery and instructions were very good

8 years ago

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Verified Customer

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Nsp Los Angeles, CA

Had a very timely & prompt response to the one time I used my alarm.

8 years ago

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Verified Customer

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Anonymous Olivehurst, CA

I like having the system but have found that it is too sensitive and have had it activate when not needed.

8 years ago

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Verified Customer

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Joyce Denver, CO

Response features and price were all factors for this review.

8 years ago

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Verified Customer

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Not satisfied

Product did not work as advertised at all We spent time trying to get the item to work but it never was able to get a proper signal leaving me unprotected

8 years ago

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Verified Customer

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Staci Adam Bowling Green, MO

The main thing we wanted was the fall alert. It's worn everyday, but it has not detected two times that he fell.

8 years ago

Reply from MobileHelp

Dear Staci,

Thank you for your review. We would be happy to go over any alarms with you. Please contact Technical Support at 877-827-6207, Option 1. We look forward to speaking to you.

Best Regards,

MobileHelp

Apr. 18th, 2018

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Verified Customer

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Marie May Dionne

What I like best is that I can go outside with it; I can use all the time.

8 years ago

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Verified Customer

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Cornell Catchings Jackson, MS

I got the the pocket speaker. I use it everyday. Their customer service has been a benefit to me.

8 years ago

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Verified Customer

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Gigi D.

thank goodness have never, as of yet, needed to use them, but sure if I did they would be there.

8 years ago

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Verified Customer

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Biffer

Easy to use, nice knowing I no longer worry about being alone.

8 years ago

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Verified Customer

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Anonymous

Simple and effective way to feel that your loved ones are safe

8 years ago

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Lenora

Only used three weeks . The return process was as promised within thirty days and no hassle .

8 years ago

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doris purvis

every one has been very helpful when I have asked for information

8 years ago

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Verified Customer

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Holly in Buford, GA

ease of getting info before i was a customer & ease of setting up new account

8 years ago

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Verified Customer

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Jennifer Patchen Seeley Lake, MT

I liked that it operates on cellphone service. It's small and very accessible.

8 years ago

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Verified Customer

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J. M. Waupun, WI

I got this device because I'm old. I use it both during daytime and nighttime.

8 years ago

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Anonymous

I liked the online recommendations I saw. It was easy to set up, and straightforward to use.

8 years ago

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Verified Customer

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Claudette Beverly Richmond, VA

I got it because I understand it could be used anywhere in the country.

8 years ago

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Verified Customer

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Happy,Martha.

Gives you support and trust as you go outside about your day

8 years ago