Name: MobileHelp
Rating: 4.6

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Verified Customer

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Edith Tribe Salem, OR

They have responded quickly even though we mistakenly touched the button

8 years ago

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Verified Customer

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Henrietta Columbus, IN

Easy to manage. Little extra equipment. Does more than one thing.

8 years ago

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Verified Customer

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Geraldine simurda Fountain Valley, CA

Always call when the button is pressed and that makes us feel secure

8 years ago

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Verified Customer

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Texas Hill Country Canyon Lake, TX

Their package with their price and their help in putting it all together.

8 years ago

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Verified Customer

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Anonymous Buffalo, NY

It is prone to calling on accident, but they respond quickly to the calls.

8 years ago

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Verified Customer

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Anonymous Brownwood, TX

Every time I had a question, the answer from customer service is pretty quick.

8 years ago

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Verified Customer

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Charles M Port Saint Lucie, FL

When my machine goes off accidentally they are responsive and courteous.

8 years ago

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Verified Customer

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N Port Clinton, OH

They are helpful in explaining things, and they are a cheaper option.

8 years ago

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Verified Customer

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Rita Franklin, WV

It had been accidentally set off and they get with me right away.

8 years ago

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Verified Customer

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Robert Virginia Beach, VA

It works, and they seem to have all the answers to my questions.

8 years ago

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Verified Customer

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Donald Bessemer, AL

I dropped it accidentally and it went off, so it's working well.

8 years ago

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Verified Customer

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Juanita Ashland, KY

A few times it has gone off on its own and they were very prompt and courteous.

8 years ago

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Verified Customer

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Dorothy Lincoln University, PA

The watch makes my arm itch, so I change it from one arm to another at night.

8 years ago

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Verified Customer

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Nila Winchester, IN

The thing goes off when I'm just sitting here doing nothing. It irritates me, and they call me and I have to cancel it and I can't get them to shut up.

8 years ago

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Verified Customer

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Amelia

I carry the device around with me wherever I go. Its an easy product to work with.

8 years ago

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Verified Customer

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Jimmy

When I press the button on the device, MobileHelp immediately answers.

8 years ago

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Verified Customer

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Erdine

They were very cooperative with my questions and so far, it's been positive.

8 years ago

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Verified Customer

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Elvis A. Aberdeen, MS

The device has high quality. Customer service is very responsive.

8 years ago

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Verified Customer

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David New York, NY

Sometimes I actually just press the button, but they call immediately.

8 years ago

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Verified Customer

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Anonymous Magnolia, AR

The price is a little high, but I carry it around with me all the time.

8 years ago

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Ian Lady Lake, FL

I've accidentally activated it a couple of times and had pretty much an immediate response.

8 years ago

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Verified Customer

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Anonymous Lafayette, IN

I trust them, they're good people and did a great job for me.

8 years ago

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Verified Customer

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John Las Vegas, NM

I am very happy with this system. They have been responsive to my calls.

8 years ago

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Verified Customer

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Bonnie Jefferson, WI

They are really alert about calling me even if I just bump the device.

8 years ago

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Verified Customer

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Anne

Every time I get in the shower it goes off and they call. It keeps announcing false fall alarms.

8 years ago

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Verified Customer

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Robert

My husband fell once in the house and they immediately let us know.

8 years ago

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Verified Customer

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Altha

My experience with customer service so far was excellent. I wear it constantly.

8 years ago

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Verified Customer

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Edgar

I knocked off the medallion on my chest and they did come. It worked very well.

8 years ago

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Verified Customer

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Ruth

I've had a few questions and they were answered to the point that I understood.

8 years ago

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Verified Customer

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Angelina

I know I'll be ok because when I set it up, they answered the call right away.

8 years ago

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Brenda

I can go anywhere with it and it's very comfortable. I have the wrist one.

8 years ago

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Verified Customer

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Jean

I accidentally signaled them twice and they were very quick to respond.

8 years ago

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Verified Customer

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Lane

You can use it anywhere, even if you're out in a lake or somewhere.

8 years ago

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Verified Customer

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Norine

I appreciate that I have different choices like the necklace or the watch.

8 years ago

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Verified Customer

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Joyce Cocoa, FL

They were helpful in getting me started with it. I trust them.

8 years ago

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Verified Customer

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Elizabeth Eden Prairie, MN

They have an excellent response each time I've had a false alarm.

8 years ago

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Diana Lampson-Wells Citrus Heights, CA

I have had several false alarms, and everybody's been helpful.

8 years ago

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Verified Customer

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Patricia And Thomas Stockton, CA

I like the GPS aspect and when the alarm accidentally went off they were prompt to answer.

8 years ago

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Verified Customer

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Rothman

Each time I test the system they get back to me in an adequate time.

8 years ago

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Verified Customer

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Ronny

They're prompt. They call right away when you press the button.

8 years ago

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Verified Customer

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Lillian

They come right away when I hit the button. It works when I hit it.

8 years ago

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Marlene

Customer service is very prompt. They are very nice, even though I accidentally pushed the button.

8 years ago

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Verified Customer

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jim

they do as they advertise and the system is very mobile and inexpensive

8 years ago

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Verified Customer

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Great Help with Our Mom

The necklace is not as sensitive as the wrist band, we're calling about that issue soon.

8 years ago

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Verified Customer

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Joy Bishop

Tests, customer service,etc.were great! Have not needed actual help so cannot give 5

8 years ago

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Verified Customer

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Irene Austin, TX

Easy to use. Reliable. Convenient I can take it with me Light weight

8 years ago

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Verified Customer

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Ann Jordan Maryville, TN

We are just starting out. Service and product have been excellent so far.

8 years ago

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Verified Customer

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Juanita Bkack San Diego, CA

They are right there when I need them. Answer every question.

8 years ago

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Verified Customer

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Janice Safety Harbor, FL

Tests received good response both from home base to away from home.

8 years ago

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Verified Customer

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Mary Palm City, FL

Excellent customer service. Confidence in the system we purchased.

8 years ago

Reply from MobileHelp

Thank you for your kind words! We love getting this type of feedback!

Aug. 10th, 2018