Name: MobileHelp
Rating: 4.6

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Verified Customer

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Barbara Marshall Kingston, TN

Every service rep I have spoken to has been patient, kind and knowledgeable.

5 years ago

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Verified Customer

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Mela P Boca Raton, FL

The best service all the way around. Thankful too find Mobile Help !

5 years ago

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Verified Customer

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Liz Voss Huntersville, NC

I love the equipment and the excellent service. Great options too.

5 years ago

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Verified Customer

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Mary Kimsey Winter Park, FL

So far so good. I haven't had to use it yet, but so far the test has worked fine

5 years ago

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Verified Customer

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Barbara Jonas. Mount Laurel, NJ

Very courteous and helpful when ordering and setting up system.

5 years ago

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Verified Customer

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Tom Brownlee Pinckney, MI

Total up front company, very professional and helpful customer service.

5 years ago

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Verified Customer

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Teresa Patterson Washington, DC

Because the price is low enough for me. I’m on a fixed income

5 years ago

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Verified Customer

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Mal Middletown, CT

Excellent product; problematic customer service cannot differentiate buyer and user of device

5 years ago

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Verified Customer

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Kay Hayward, CA

Great customer service helped my mom and I with all our needs

5 years ago

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Verified Customer

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Loretta Holley Poteet, TX

They respond instantly and have always been so nice, respectful and so helpful.

5 years ago

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Verified Customer

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Helena Bennett Carmichael, CA

Their response time is almost instantaneous. Very friendly and helpful.

5 years ago

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Verified Customer

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Lois Siloam Springs, AR

It is very easy to set up and it works well with our situation.

5 years ago

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Verified Customer

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Shirley Barbre-McChesney Englewood, CO

The company is very truthful and efficient and the devices are excellent!

5 years ago

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Verified Customer

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Mary J Handshuh Bellflower, CA

It's wonderful getting someone to talk to quickly during business hours

5 years ago

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Verified Customer

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Susan Palman Southampton, PA

The set up was easy. We tested it! We have not used it for am emergency, yet..

5 years ago

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Verified Customer

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Judy Wolf Blair, NE

They back their product. Any questions are answered right away.

5 years ago

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Verified Customer

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Alan Rice Everett, WA

Clear communication, fast delivery, easy setup. Need to add a wi-fi based service.

5 years ago

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Verified Customer

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Jacqueline Davidson Lake Cormorant, MS

Very quick response when I accidentally set it off, unlike my previous system.

5 years ago

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Verified Customer

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Maxine Berghoff White Plains, NY

The response time from alert of device has been a minute or two.

5 years ago

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Verified Customer

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Alan Weeks Clayton, NC

Easy to install. Has many safety features that we did not even know about.

5 years ago

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Verified Customer

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George Lear North Las Vegas, NV

So far no problem, set it off one night going to bed and they called right away

5 years ago

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Verified Customer

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Linda Grim Langley, WA

They respond very quickly. Great products to chose from that meets my needs.

5 years ago

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Verified Customer

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JAC Rockwall, TX

Helpful in assisting to get the correct system; friendly representative

5 years ago

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Verified Customer

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Dixie Blake Lisbon, OH

Very helpful in answering questions. Informative and patient.

5 years ago

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Verified Customer

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Margy Bethesda, MD

Just as advertised, it is easy to use. Charging and testing goes very smoothly

5 years ago

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Verified Customer

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John George Reeds Spring, MO

easy to hook up. Plenty of different options for overall coverage.

5 years ago

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Verified Customer

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Sheryl Fries Clayton, NY

My device works very well and the staff has very helpful to me

5 years ago

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Verified Customer

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Betty Lewis Chicago, IL

I have only had the device for a short period. The company reputation seems to be good.

5 years ago

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Verified Customer

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Dianne L Cahill Freedom, NH

I received everything within a few days. Found it easy to set up!!

5 years ago

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Nilda Fernandez Lutz, FL

Easy to use. One star offer because you do not offer option for Spanish-speaking only help

5 years ago

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Verified Customer

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Lori Windom, MN

I like how easy it is to use and the people are very nice to talk to and help you

5 years ago

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Verified Customer

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Anna Castelli Pittsburgh, PA

They were very quick notify me of an emergency regarding my sister

5 years ago

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Margaret Benham Aztec, NM

Information and making sure we are comfortable with instructions.

5 years ago

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Verified Customer

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Laquita S Ely Mount Vernon, IN

Easy to set up, easy to use and very courteous and helpful when needed!

5 years ago

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John Sovis Twinsburg, OH

Equipment functions well and employes are friendly and nogiable.

5 years ago

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Verified Customer

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Alfred Walnut Grove, CA

Very Helpful, when needed they explained the whole process of MobleHelp

5 years ago

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Anonymous Wappingers Falls, NY

In the short time I have been using it, the product has been reliable.

5 years ago

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Verified Customer

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Helen Cooper McAlester, OK

My first experience with mobile alert was a rapid rapid response

5 years ago

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Deanne Whitlock & Lisa West Atlanta, GA

service, availability of live help, patience and help with testing

5 years ago

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Verified Customer

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Christine R Westfield, NJ

Helpful phone assistance during set up and quick response time.

5 years ago

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Dennis Johnson Saint Louis, MO

Reliable equipment and service. Effective testing procedure. Minor delays in call answering.

5 years ago

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Verified Customer

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Maria Shaeffer Leola, PA

Easy to set up system. Rapid response when the alarm is activated.

5 years ago

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Verified Customer

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Judi Youngstown, NY

Responsive to alerts when I have accidentally set off alarms.

5 years ago

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James Martin Upper Marlboro, MD

I had a very good customer service rep and it was recommended to me from AARP

5 years ago

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Verified Customer

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Linda foster North Port, FL

Liked the customer service they gave and I like the products

5 years ago

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Nora Chen Oakland, CA

ThereWas a lack of explanation and preparedness for the customers in the beginngj

5 years ago

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Verified Customer

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Daniel Fulk Mooresville, NC

Prompt response to call button, and GPS locator when away from home.

5 years ago

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Verified Customer

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Mary La Quinta, CA

Very easy to work with; no overbearing sales pitch. Followed through

5 years ago

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Eileen Baker Hillsborough, NJ

Very responsive to my false alarms. I must learn to be more careful.

5 years ago

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Verified Customer

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Judy O. Shingle Springs, CA

I'm a new customer, so far I had good help in getting set up. I have nothing else to go on.

5 years ago