Name: MobileHelp
Rating: 4.6

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Verified Customer

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Veda Van Zee Spokane, WA

So far I have been pleased with the friendly, understanding service

5 years ago

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Verified Customer

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Mohamed Bethesda, MD

Staff is very helpful and professional and equipment is easy to work with.

5 years ago

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Verified Customer

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Lisa Lauria Whiting, NJ

Excellent customer service and always had answers for my many questions

5 years ago

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Verified Customer

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Cellekque Dorsey Canyon Country, CA

Friendly and affordable. My dad feels safer living alone with the MobileHelp system.

5 years ago

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Verified Customer

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Ricky DeVeny Fort Myers, FL

Great customer service and very quick to respond if necessary.

5 years ago

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Verified Customer

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Kyle Ivey Guyton, GA

My mom has fell twice and help has arrived quickly. So it was money well spent

5 years ago

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Verified Customer

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Michael Gould Woodburn, OR

Complete package. Prompt service. Friendly, knowledgeable staff.

5 years ago

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Verified Customer

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R Wolf Haymarket, VA

It gives my mom confidence to live alone and she knows she can get help.

5 years ago

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Verified Customer

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Sandra Snyder Glendale, AZ

The only thing that I don’t like is I have to keep plugging it in to charge it.

5 years ago

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Verified Customer

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Frank Ames San Diego, CA

Very responsive and helpful, explained the system, tested the system.

5 years ago

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Verified Customer

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Anonymous Flowery Branch, GA

My last order did not go through and I was not told. I need the portable device and they hung up and didn't tell me the order didn't go through.

5 years ago

Reply from MobileHelp

Hello, We received your review and we apologize for any inconvenience you have experienced when placing your order. At MobileHelp we pride ourselves in providing a great experience to our customers, and we would like to ensure that you receive nothing less. We would like to contact you to further assist you with this. What would be the best number for us to reach you on? Please let us know if you have any questions, our Sales team can be reached directly by dialing 800-800-1710. We look forward to speaking with you soon and getting this issue resolved.

May. 19th, 2021

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Verified Customer

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Debbie Thomas Taylorsville, NC

Reliability & ease of use! Great product & customer service!

5 years ago

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Verified Customer

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Jan Dillard Saltillo, MS

Service is great and really appreciated their customer service skills

5 years ago

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Verified Customer

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Nancy Neff Peachtree City, GA

I like the security of knowing help is available no matter where I am

5 years ago

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Verified Customer

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Dale Toughill Westville, NJ

We have had a few false alarms, thankfully. But, MobileHelp always responds!

5 years ago

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Verified Customer

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Caroline Nelson Belvidere, IL

Makes me feel safe. It's comforting to know that help is just a button away.

5 years ago

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Verified Customer

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Brenda Wood Folsom, CA

They responded quickly when my Uncle fell and pushed his button.

5 years ago

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Verified Customer

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Patricia Payer Birch Run, MI

I haven’t had to use it yet. But it makes me feel safer if I should need to.

5 years ago

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Verified Customer

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Luana Martel Santa Maria, CA

I wish their was someway to carry the portable alert in my purse without setting the alarm off.

5 years ago

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Verified Customer

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Angie Rodriguez Graceville, FL

They’ve returned every ER button call in a timely manner.

5 years ago

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Verified Customer

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Jeri Johnson Fort Wayne, IN

I feel safe and feel sure I will receive the help I need in a timely manner

5 years ago

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Verified Customer

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Gilda Albert Philadelphia, PA

Customer Service is Great that is all I have to say. Did use the Products yet.

5 years ago

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Verified Customer

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Jerry Lunney Danville, KY

A. They can find me anywhere; B. The quick response, even for a false alarm.

5 years ago

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Verified Customer

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Dr La Verne Tolbert Los Angeles, CA

Excellent service! Attentive agents sent help and notifications as promised.

5 years ago

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Verified Customer

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Louis E. Raho Louisville, KY

extremely reliable effective and firemen where here in 6.5 minutes both times.

5 years ago

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Verified Customer

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Pamela Caldwell Homosassa, FL

Very easy to hook up salesman was very nice and informative

5 years ago

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Verified Customer

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A. M. Poll Wheaton, IL

I feel secure knowing that I can get help at the press of a button.

5 years ago

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Verified Customer

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Linda Henderson-McMullen for recipient Janie Henderson Tulsa, OK

Ease of service in setting up and use. Good quality devices for for monitoring.

5 years ago

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Verified Customer

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Theresa Evansville, IN

Easy to initiate, haven't had a need for them yet, thank goodness.

5 years ago

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Verified Customer

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Betty Stewart Pensacola, FL

They are willing to work with you to fix any complaint you run into.

5 years ago

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Verified Customer

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Sandra McRae Nashville, TN

Willing to help you plus walk you through areas you do not understand

5 years ago

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Verified Customer

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Patricia Matthiesen Poteau, OK

They have been very helpful when I have questions and they answer quickly.

5 years ago

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Verified Customer

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Rosie Wake Forest, NC

I have no trouble with these devices and they are convenient

5 years ago

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Linda Parks Philadelphia, PA

Good customer service, good equipment, good prices, good program

5 years ago

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Verified Customer

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Norma Palmer Vicksburg, MI

Because they treat you with respect and answer all your questions

5 years ago

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Verified Customer

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Linda Allen Topsham, ME

It is helpful wherever I go. Easy to use. Would reccomend to anyone.

5 years ago

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Bob Wirt Menomonee Falls, WI

So far everyone has been helpful and the service seems well run

5 years ago

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Verified Customer

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Shane Younker Forks, WA

Very friendly and knowedgable staff. They were always helpful.

5 years ago

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Verified Customer

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Pam Coburn Columbus, GA

Peace of mind for myself and ability to give my dad his independence.

5 years ago

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Verified Customer

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Catherine LaMazza Lady Lake, FL

They have all devices to meet your needs... They are always available to help

5 years ago

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Verified Customer

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Tyrone Graham Arverne, NY

I think that I don't have to worry about any falls because I have mobilehelp.

5 years ago

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Verified Customer

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Kathy Dekalb, IL

Professional and efficient. The staff answers quickly when testing the device.

5 years ago

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Verified Customer

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Lois Thayer Indialantic, FL

They are quick to respond. Very comforting to know they are on the other end.

5 years ago

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Verified Customer

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Christy Rittman, OH

A huge 5 stars! Everyone I have spoken to are so kind and helpful.

5 years ago

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Verified Customer

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RB Severna Park, MD

I received a call about my father falling in the middle of the night and had to chase down answers for hours to find out what happened to him

5 years ago

Reply from MobileHelp

Hello, We received your review and we apologize for any inconvenience you have experienced. Our Technical Support team will be able to help review alerts on your account. We would be happy to have one of our representatives give you a call if any further assistance is needed. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon.

Apr. 2nd, 2021

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Verified Customer

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Larry Barnesville, GA

The price that I can afford, ones that I can trust when I need them

5 years ago

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Verified Customer

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Theresa Marion Clermont, FL

They are affordable and I like the lock box that was part of my package.

5 years ago

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Verified Customer

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Steve Nani South Bend, IN

I dropped my device three times and Mobil one answered with a solution.

5 years ago

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Verified Customer

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Gail K. Dolly Mc Alpin, FL

It answered all of my needs and was easy to install. It also looks good.

5 years ago

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Verified Customer

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Linda White West Palm Beach, FL

Great. Very nice customer service staff. Easy to activate.

5 years ago